On-the-job Training (also known as OJT) is one of the best methods of training

because it is conducted in the actual worksite and develops a student’s skills, morale, attitude, and

abilities and can acquire a lot of experience.

Being in the front desk, one can expect to experience different kinds of people, their beliefs

and different approach, as well as their numerous concerns and questions regarding the

admissions and other related things.

The application of the learned knowledge from the past lessons will greatly help in this kind

of worksite, especially when receiving people, keeping one’s cool in tense situations, making and

receiving phone calls, documenting and giving important documents to other departments.

One will also learn on how to mingle with co-workers, how to make friendships inside the

worksite, and still keeping professionalism inside the office.

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OBJECTIVES:

o Experience and understand the actual working-in-the-office situations in

preparation to face the world

o Apply the knowledge learned from the past lessons

o Discover and improve skills and abilities while in the training

o To gain confidence and attitude required in real-time office situations

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OFFICE OF STUDENT AFFAIRS

As an institution of higher learning, the Cavite State University caters to the needs of students, not

only in the acquisition of education but also on their personality development. To ensure the

students’ potentials for advancement are maximized, the Office of Student Affairs (OSA) was

established. It is a major unit under the Office of the Vice President for Academic Affairs.

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History

The Office of Student Affairs started as one of the functional units of the then Don Severino

Agricultural College (DSAC) in 1980. Through the years, the name of the Office was changed to

Student Services Project in 1986, Student Services in 1989, Student Welfare Services in 1991 and

renamed again to Office of Student Affairs in 1998 when DSAC was elevated into a university, the

Cavite State University. Since then, the Office has been providing different student services to its

clients such as guidance and counseling, admission and testing, and student development services

like student organization and socio-cultural affairs, student publication and placement of students

and graduates. The mandated National Service Training program (NSTP) subject was also offered

by the Office in 2002. The Office will continue and shall remain committed to provide student

welfare and development activities to the CvSU academic community and the public.

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Goals

The goals of the Office of Students Affairs are the following: to look after the

educational, vocational, as well as the personal development needs of the students; to assist the

students to maximize their potentials by helping them understand themselves and their

environment and to enhance their psychological growth towards socialized maturity.

OBJECTIVES

The objectives of the Office of Student Affairs are the following:

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Provide counseling and testing to students so that they may recognize and accept

themselves and develop their potentials/capabilities;

Provide information, training, placement and follow-up services to students, graduates and

other clienteles;

Provide financial assistance to the needy and deserving students;

Provide avenues to hone students’ talents and interest to ensure social and cultural

growth; and

Develop skills and potentials of student writers.

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STUDENT SERVICES PROGRAM

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The Student Services Program prepared by the Office of Student Affairs was

designed for wholesome personality development of the students viz-a-viz the vision-mission of the

University. The Student Services Program provides assistance to the students through the

following services: Guidance Services (Testing and Admission, Counseling, and Student

Formation), Scholarship and Financial Assistance Services, Student Organization and Socio-

Cultural Affairs including Student Publication, Placement of graduates, and the offering of NSTP

subjects and services to the community through the NSTP program.

Guidance Services

The Guidance Services Unit represents the University’s expression of concern for the

students. It exist to assist students in understanding the variety, depth, and breadth of personal

experiences, the opportunities available and the many choices open to them. Moreover, students

are assisted to recognize, interpret and act upon their personal strengths and resources thereby

developing individuals who can plan their work sensibly and solve their problems with high sense

of moral values. The guidance services include the following:

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Counseling Service

It is expected that through this service, students’ self-understanding and self-

development through dyadic and group relationship will be facilitated.

Peer Counseling

This is designed to train students to be equipped with knowledge and skills in

helping their fellow students. The peer counselors will assist the professional staff of the College

Guidance Center in reaching out to as many college students as possible, thereby, checking the

lack of manpower in the Guidance Center.

Student Formation

As guidance services represents the University’s expression of concern for the

students, it is likewise expected that personal experiences of each student shall be treated as

stage that they need to pass through even if sometimes those experiences signify negative quality.

This is the stage where Student Formation program will play a very important role. As students are

helped to face the consequences of their actions, they will also undergo series of activities that will

help them re-gain self confidence and self trust as well as their self esteem.

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Religious and Spiritual Services

In addition to providing the students with excellent academic preparation towards gainful

employment, the University through the Guidance Unit should guide the students in developing a

sound emotional and psychological well being. This could be done by encouraging students to

participate in spiritual enhancing activities like psycho-spiritual seminar cum outreach programs.

Scholarship and Financial Assistance Services

The main concern of the Unit is to cater the needs of the underprivileged but deserving

members of the community. It shall solicit and award scholarship grants and other forms of

financial assistance to deserving students.

Types of Scholarship and

CvSU Scholarships

Government Scholarships

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Merit Scholarships

Private Scholarship

Financial Assistance Program

Job Experience Program

Student Assistantship

• Student Organizations and Socio-Cultural Affairs (SOSCA)

This unit provide avenue to hone student’s talents and interest to ensure

social and cultural growth; and develop skills and potentials of student writers of the University

Note: hyperlinked to Application for recognition, activity permit, student’s waiver; status of

recognition, flowchart for application for recognition

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PLACEMENT SERVICES

The Placement Services is tasked to prepare graduating students/graduates with the

necessary information and services thus facilitating possible employment opportunities locally or

internationally.

Pre-Employment Seminar

Job Fair

Directory of Graduates

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Students accomplish completely the OSA Placement Form No.1_Personal

Information.

Students submit the accomplished form to respective College Placement

Coordinators (CPC).

CPC sorts the forms according to discipline/course

CPC forwards the forms to the Vocational Placement Coordinator

Tracer Studies

1. Students shall be traced two years after graduation.

2. The College Research Coordinator submits research proposal to the Research Center for

funding.

3. The Job Placement Coordinator (JPC) facilitates the conduct of the study.

4. Questionnaires shall be prepared/reproduced by the JPC.

5. Enumerators shall be hired to distribute/retrieve questionnaires and consolidate data.

6. JPC encodes the data

7. Statistical analysis and interpretation shall be made.

8. JPC prepares reports and recommendations.

9. JPC submits the completed study to Office of the President.

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NATIONAL SERVICE TRAINING PROGRAM

The National Service Training Program (NSTP) refers to the program aimed at enhancing

civic consciousness and defense preparedness in the youth, by developing the ethics of service

and patriotism while undergoing training in any of the three (3) program components, specifically

designed to enhance the youth’s active contribution to the general welfare.

Civic Welfare Training Service (CWTS)

-refers to the Program component or activities contributory to the general

welfare and the betterment of life for the members of the community or the enhancement of its

facilities, especially those devoted to improving health, education, environment, entrepreneurship,

safety, recreation, and moral of the citizenry and other social welfare services.

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Reserve Officers’ Training Corps (ROTC)

-refers to the Program component, institutionalized under Section 38 and

39 of Republic Act No. 7077, designed to provide military training to tertiary level students in order

to motivate, train, organize and mobilize them for national defense preparedness.

Literacy Training Service (LTS)

-refers to the Program component designed to train the students to teach

literacy and numeracy skills to school children, out-of-school youths and other segments of society

in need of their services.

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Other Services:

1. Mutual Aid Support to Students (loan)

2. Group Insurance of Students

3. Issuance of Good Moral Certificate

OSA Management Group

Dean: Dr. Marilyn M. Escobar

Units Heads:

Guidance: Ms. Edwina O. Roderos

Scholarship and Financial Assistance: Ms. Sharon M. Isip

Student Organizations and Socio-Cultural Affairs: Ms. Ma. Alodia C. Mercado

Placement: Tessie M. Samonte

Staff:

Clerk: Leilani E. Rezare

Utility Worker: Basilio P. Ersando

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On-The-Job Training Activities

The OJT started last April 19, 2011, with a little briefing on the office’s rules and

regulations, policies, and other reminders when inside the office. The heads taught me on how to

deal with documents such as the admission forms, scholarship forms and the document production

for certifications and answering phone calls.

The application of the previous lessons taught in the curriculum came in handy as the days

slowly go along, and as I slowly starting to be used to the usual things on how they ran the office. I

got used to the everyday protocol around the office, and slowly learned every bit.

I was taught on how to stamp documents, to receive and countersign, to answer and make

phone calls, and to entertain people who are incoming freshmen or transferees inquiring about the

admission, scholarships and other related matter.

I was also taught to create documents such as the requests of Certificate of Good Moral

Character, Authority to go and Purchase Requests.

I also learned in how to handle office equipment such as the soft bind machine, the fax

machine, paper cutters, and complex print machines.

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I have also encountered a lot of people, such as incoming freshmen wanting to study in the

university. Some came from the nearest streets, some from the farthest of the regions. All inquired

about the courses offered, the requirements on how to get in, the scholarships offered by the

university, and the schedules of exams.

They have different approaches, attitudes and beliefs, and I managed to answer their

questions with different manners.

I learned how to mingle with my other co-students during my training, as well as to the

heads of the office.

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Problems Encountered

Some several problems encountered in the office:

Manpower

There are not enough people who can handle large amounts of people going into the office

and entertain everyone. For some, they will have to wait some minutes for someone to entertain

them.

Facility Problems

The electricity in the building, most especially in the office, has several problems such as

the transformer not being able to handle large amounts of electricity being used. It sometimes

fluctuates because of the sucking of large amount of electricity in one room. The office’s air

conditioners usually cannot produce cool air, and the lights go out.

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Time Management

The heads find it hard to manage their time in doing their functions in the office. The Dean,

for example, being tasked to interview the transferees, had to ask another head to relieve for her

because she has a hearing to attend and other more important things. In some cases, almost all of

the heads are gone, so all the work is being put into one head.

Directions

The people usually ask for directions on where the Counselling Room is, the location of the

Exam Room, the General Merchandise store, and other things. The building lacks signs and

directions on where the room is, usually.

Telephone Problems

The phone, although it is usually normal when used, it sometimes cannot hear the caller’s

voice or there are some noise distortions, which usually results to not being able to understand

what the caller is inquiring about.

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Recommendations

For manpower, they should ask for more students who can work in the office so that they

will be able to cater all people who will enter the office.

As for the facility problems, they should contact experts who can fix the electricity so that

the people who are working as well as the people who are inquiring will feel relaxed inside the

office.

For directions, they should post some signs on where to go and label the rooms so that the

people will not waste their time going back to the office just to ask for directions.

As for telephone problems, they should have someone fix the phone so that both the caller

and the person who is answering the phone will be able to understand the conversation clearly and

hassle-free.

Conclusion

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Working in a ‘Reception’ office such as the Office of the Student Affairs is truly a great

experience. I was able to learn a lot from my training, and I have learned some things that can be

applied the next time I can finally work in a real office. I met several problems, several people with

different attitude and beliefs, as well as their statuses in life.

Although I have made several mistakes, I made sure that I learned from them, and

corrected my mistakes as I progressed further.

This is also where the application of the past lessons is being tested and put to use, and

determines how one can apply the abilities and skills in an office.

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