Terminal1ENGLISH

Narita International AirportOf�cial Website

FLOOR GUIDE

Narita International Airport

Nar

ita In

tern

atio

nal A

irpor

t FLO

OR

GU

IDE,

Pla

nned

and

Pub

lishe

d by

Nar

ita In

tern

atio

nal A

irpor

t Cor

pora

tion

(NAA

), Pu

blis

hed

Dec

embe

r 1, 2

020

Narita Airport is working in conjunction with organizations such as Japan’s Ministry of Justice and Ministry of Health, Labour and Welfare to combat the spread of COVID-19.Due to the spread of the virus, business hours may have changed at some terminal facilities and stores. For the latest information, please consult the Narita International Airport Official Website.

December 2020

CONTENTS

3Details subject to change without notification. Thank you for your understanding.

英

Before Passport Control … 24–30After Passport Control …… 30–33

After Domestic Check-in ………33Before Customs ……………………33

Airport Overview/Private Cars ………………… 34–35Buses and Taxis ………… 36–37

・ When Shopping and Dining 　Before Passport Control … 24–27　After Passport Control ……30–32

Internet Services ……………………………………………………………5General Information ………………………………………………………5

Flight Information/Terminals and Airlines ………………………………………5

SHOPS AND FACILITIES

ACCESS

Terminal Shuttle Buses ……37Railways ………………………………38

FLOOR MAP

・ When Picking Up Passengers at Arrivals ………………………… 10–11・ When Looking for an ATM or Currency Exchange 　Before Passport Control ……27

Terminal 1 Services Map ……………………………………… 6–7B1F Railways (Narita Airport Station)/Parking Lot Accessway…………… 8–91F & 2F International Arrival Lobby/Parking Lot Accessway……… 10–114F International Departure Lobby (Check-in Counter) ………………… 12–134F Restaurants and Shops ………………………………………………14–155F Restaurants and Shops/Observation Deck……………………… 16–173F International Departure Lobby (Boarding Gate)/ Duty Free and Shopping Area ………………………………………18–21

Domestic Flights ……………………………………………………22–23

INFORMATION & SERVICES

At these times ...

Lost Item Inquiries/infotouch Interactive Digital DisplaysNariNAVI/Lounges …………………………………………………………4

After Domestic Check-in ……………33

After Passport Control…………………32

4 5

Free Wi-Fi is not secure like a WEP connection, which requires advance set-up. If you require a secure connection, please use a virtual private network (VPN) or one of the paid Wi-Fi service options available.

Internet Services

There are three terminals at Narita Airport. The terminal you will arrive at or depart from will vary depending on the airline you are flying with, so please check in advance. Also, the terminal may change depending on operational circumstances.

Please check flight information on the Narita International Airport Official Website or by telephone.

Terminals and Airlines

Flight Information

☎0476-34-8000 （Open 24 hours a day, 365 days a year）　Narita International Airport Information

SSID：FreeWiFi-NARITA

①SSID: Select the network starting with "FreeWiFi-NARITA."②Open your web browser.③Follow the onscreen instructions.

How to connectFree Wireless LAN Service

https://www.narita-airport.jp/☎0476-34-8000

Real-timeFlight Information

Airline andTerminal Information

General Information

Narita International AirportOf�cial Website

Narita InternationalAirport Information

Open 24 hours a day, 365 days a year

If you require assistance, please contact Narita Airport Information via the nearest information counter or by telephone at any time.

Free Wi-Fi is available for use inside Narita Airport terminals. Free charging areas are also provided in each terminal.To use free internet devices, please inquire at the nearest information counter.

Floor Map

Access Shops and Facilities

Services

Lost Item InquiriesBefore Passport Control/After CustomsNarita International Airport Lost & Found☎0476-32-2105 (Open 24 hours a day, 365 days a year)After Passport Control/Before CustomsNarita Customs Lost Property Office☎0476-33-2030 (Weekdays 8:30–17:00)In the aircraftPlease contact your airline for further information.

If you do not know where you lost the articleNarita International Airport Information☎0476-34-8000 (Open 24 hours a day, 365 days a year)

Lounges

LoungeInformation

NariNAVIThe Narita Airport Navigation App

Download

Services available and conditions for use may vary, so please check in advance.

A variety of lounges are available, including airline lounges and credit card holder lounges.

In addition to providing a real-time display of your present location on your smartphone, NariNAVI can show you the best route to boarding gates, shops, restaurants, and other locations.

Eleven information counters, identifiable by their “ ” signs, are located both before and after clearing immigration. Please stop by if you have any questions or problems.

Information Counters

infotouch Interactive Digital DisplaysForty-three touch panel displays are located throughout the terminal. In addition to information on flights, shops, restaurants, service facilities and transport, they also show routes to each destination.

FAQs

I N F O R M A T I O N & S E R V I C E S

A variety of facilities are available in Terminal 1, from B1F to 5F. We welcome all passengers departing and arriving, as well as those dropping off or picking up passengers, to enjoy all that Narita Airport has to offer.

Terminal 1 Services Map

76

SouthWing

NorthWing

Central Building

Restaurants and Shops/

Observation Deck

Bus

Taxi

Not available for use by those on tours and those picking up or dropping off passengers.

Railway

Restaurants and Shops

P16‒17

P18‒21

P12‒13 P14‒15 P12‒13

P11

InternationalArrival Lobby

P10‒11InternationalArrival Lobby

P10‒11P22‒23Domestic

Flights(1–3F)

P36‒37

P8‒9 P8‒9

P38Information Counter

InternationalDeparture

Lobby（Check-in Counter）

InternationalDeparture

Lobby（Check-in Counter）

InternationalDeparture Lobby（Boarding Gate）

Duty Free and Shopping Area

Parking Lot Accessway(P-1 and P-5 Parking)

Parking Lot Accessway(P-1 and P-5 Parking)

Railway/Narita Airport

Station

Bus

Taxi

5F

4F

3F

2F

1F

B1F

PassportControlPassport

Control

Restaurants and Shops

International Departure Lobby(Check-in Counter)

Passport Control

Observation Deck

International Arrival Lobby

DomesticCheck-in counter

Visitor Service Center

South Wing

North Wing

Narita Airport StationTo P-1 Parking

To P-1 and P-5 Parking

To P-1 and P-5 Parking

店舗・施設一覧

Floor Map

Access Shops and Facilities

Services

T1_en_H1-H4_1016T1_en_P02-03_1014T1_en_P04-05_1007T1_en_P06_07_0305ol前T1_en_P08_09_0925ol前T1_en_P10_11_0314ol前T1_en_P12_13_1014ol前T1_en_P14_15_1014ol前T1_en_P16_17_0928ol前T1_en_P18_21_1014ol前T1_en_P22T1_en_P25_1014ol前T1_en_P26-27_0927T1_en_P28-29_0927T1_en_P30-31_0930T1_en_P32-33_1014T1_en_P34_35_0929ol前T1_en_P36-37_0927T1_en_P38_H3_1007ol前