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myVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

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Page 1: MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

myVRS Navigator

Patricia S. Bishop, VRS DirectorBarry C. Faison, Chief Financial OfficerKathryn A. Quiriconi, Controller

Page 2: MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

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VRS Vision

“To be the trusted leader in the delivery of benefits and services

to those we serve.”

The VRS Vision sets our direction, guides our plans and actions

and serves as the foundation for our interactions with customers.

Page 3: MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

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VRS Vision for myVRS Navigator

• The VRS vision for myVRS Navigator:• Replace 20-year-old technology infrastructure• Automate tasks and streamline processes• Maintain superior customer service to a growing

population• Build on features of myVRS to provide online service

and tools for employers, members and retirees• Meet evolving customer expectations: individualized

approach, education, online transactions, 24-7 accessibility

Page 4: MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

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HR Actions Drive Pension Benefits

• Pensions are benefits:• Like other employee benefits, the value of the pension

benefits does not change simply as a result of payroll actions

• In the past, creditable compensation was reported by payroll and fluctuations in pay resulted in negative impacts on pension benefits

• Today, creditable compensation is derived from annual salary

• Pensions are affected by employment actions; this creates a new importance for HR departments

• myVRS Navigator is driven by HR actions, with data recorded in HR systems

Page 5: MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

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Three Systems, One Team

myVRSNavigator

CIPPS

PMIS

Page 6: MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

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myVRS Navigator

Launched in 2012 as part of VRS’ multi-year, multi-phase

Modernization:

• Gave employers immediate online access to member

information

• Required employers to report only new or changed

information

• Provided platform for enhanced services for employers and

members

Page 7: MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

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myVRS Navigator Next Phase

The next phase to launch in December 2015 is refunds processing:

• Reduce burden to employers by eliminating certification

• Allow employees to follow refund

• Distribution of refunds electronically to employees via ACH

credit

• Align with best practices in the financial industry

Page 8: MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

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myVRS Navigator Next Phase

Additional releases planned for 2016 and 2017:

• New estimators and educational features available

• Enhanced member portal for self-service

• Retirement processing online

Page 9: MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

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In the Future for Members

Simulate benefit options

Apply for retirement or refund online

Enroll in optional benefits

View all VRS benefits in one place

Designate beneficiaries

Access educational

opportunities

Contact VRS via secure messageor email

Track the status of requests

Update address and other info

Receive alerts and

notices

Page 10: MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

myVRS NavigatorSupports

Legislative and GASB Changes

Page 11: MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

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myVRS Navigator and GASB Changes

• VRS developed and launched myVRS Navigator in 2012, before two major events: the Hybrid Retirement Plan and the changes in GASB standards

• myVRS Navigator enabled administration of the Hybrid Retirement Plan

• myVRS Navigator made GASB compliance possible, because of the greater detail in member reporting

• Every agency is audited for data in myVRS Navigator

• Reconciliation (DOA/VNAV/CIPPS) is done for you through a collaborative effort

Page 12: MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

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New GASB Standards

What Do the New Governmental Accounting Standards Board (GASB) Standards Mean for Employers?

• Each employer that issues financial statements now has to report retirement plan liabilities on the financial statements.

• This includes the Commonwealth of Virginia, some of the higher education institutions and independent agencies.

• Employers started reporting net liabilities for pension plans in their FY 2015 financial statements, using FY 2014 actuarial valuation data.

Page 13: MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

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New GASB Standards

Which employers are affected by the new GASB standards?• All state agencies audited for census data by the APA

– Employers who appear in Commonwealth’s Comprehensive Annual Financial Report (CAFR)

– Employers who publish their own CAFRs• More emphasis placed on census data

– Census data includes date of hire, separations, leave, gender, date of birth, contracted salary amount

– Foundation for liability calculations– Responsibility for data accuracy shifted to employers– Increased audit work at employers

Page 14: MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

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VRS Actions on GASB Changes

• Expanded availability of data in myVRS Navigator system– Developed report for employer to extract myVRS

Navigator data changes (hires, terminations, job changes, status changes, salary changes, etc.)

– Supplements monthly Snapshot reports• Prepared supplemental information for actuary

– Analysis of annual employer contribution revenue to identify variances from current contributions due

– Detailed report identifying components of change in plan assets between periods

– Report of employer contributions using current year creditable compensation for employer allocations

Page 15: MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

HR andmyVRS

Navigator

Page 16: MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

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VRS Employers

Employer Type Method of Reporting

Number of Employers

Number of Employees

State Agencies

PMIS 199 61,268

Batch 20 24,387

On-line 8 3,308

Total 227 88,963

School Divisions

Batch 22 91,232

On-line 123 57,965

Total 145 149,197

Political Subdivisions

Batch 44 43,764

On-line 544 62,616

Total 588 106,380

Grand Total 960 344,540

Page 17: MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

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Preparing for myVRS Navigator

• Conducted comprehensive review of the retirement processes

• Determined current information did not support efficient retirement processing

• Conducted best practice research • Developed a standard method to gather creditable

compensation and earned service data • Established a consistent relationship between creditable

compensation and earned service • Retirement should be an event, not a process

Page 18: MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

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Impact on myVRS Navigator

• Established system business rules– First business day of the month rule:

• Enrollment• Separations• Pay increases• Job changes• Leave of absence

– Service and creditable compensation earned over contract period

– Defining contract periods and length of contract– Job name determines the retirement benefit plan– Annual salary defines creditable compensation

Page 19: MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

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Reporting Member Data

• Two ways to report:– Online– Batch

• Enroll and maintain employees

• PMIS – VRS receives daily log file – Translates log file to batch format– myVRS Navigator makes assumptions when translating file– Role SOC code defines VRS job name – Multiple types of PMIS transactions with the same effective

date included in the batch update• Job name and pay increase entered simultaneously both

come across

Page 20: MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

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Three Systems, One Team

myVRSNavigator

CIPPS

PMIS

Page 21: MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

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Data Flow

PMIS

• Agency keys transactions into PMIS

• PMIS generates daily log file for VRS and DOA

Navigator

• Translates daily log file

• Load translated file

• Post transactions, or

• List on PMIS cancelled record report

Agency

• Reviews PMIS cancelled record report

• Updates VNAV or PMIS, if applicable

• Generate and confirm Snapshot

Page 22: MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

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Data Corrections

• Batch processing is for enrolling and maintaining members only

• Corrections must be made online– Changing a line of data previously reported– For example, the same type of transaction with the same

effective date, i.e.: • Salary change to $50,000 with effective date of 12/10

keyed into PMIS on 11/15 • After reviewing the PMIS transactions, agency realizes

a salary of $55,000 with an effective date of 12/10 should have been keyed instead

• The correction is made on 11/17 and will appear on the PMIS Cancelled Record Report

Page 23: MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

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Management Discretion

• “VRS acknowledges that you may implement management policies based on your business needs to be used in conjunction with these business rules.”– From: Understanding myVRS Navigator’s Calculations and Business Rules

• Events may need to be reported differently in myVRS Navigator than they are in PMIS to correctly administer the pension benefit– 24/7 facilities schedules may not align with 1st business

day of the month– Member terminated and unable to pay pre-tax

contributions cannot earn service credit, termination must be changed to last day of previous month

– Higher Ed contract start dates and contract length

Page 24: MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

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Ongoing Improvements

• Examples of recent improvements:– Political appointees– VaLORS/SPORS new hires– DJJ Role SOC Code

• Items under review for improvement:– Process multiple valid salary change reasons made on

the same day– Evaluate online interventions for salary increases of

more than 10%

Page 25: MyVRS Navigator Patricia S. Bishop, VRS Director Barry C. Faison, Chief Financial Officer Kathryn A. Quiriconi, Controller

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Contacting VRS

Employer Confirmation Unit:

[email protected]

Employer RepresentativeMarcia Edmonds

[email protected]

PhoneToll-free: 1-888-VARETIR

(827-3847), follow the prompts TDD: 1-804-289-5919

Websitewww.varetire.org/employers

(under the Employer tab)