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Mystery Shop Scorecard. *Top score = website US ranking by Google Bottom score = # of sites linking into the company’s home page. Performed. Partially Performed. Not Performed. - PowerPoint PPT Presentation
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Mystery Shop ScorecardEffectiveness Acme Comp 1 Comp 2 Comp 3
Market Relevance* 3,4992,133
71,191680
161,681385
191,988122
Ability to Capture Interested Buyers
Some content gated. Will not capture all potential
leads.
Content gated. Ability to capture and monitor leads best-in-class.
No information required to access content. Leads
will not be captured.
No information required to access content. Leads
will not be captured.
Response Time Contacted by sales in 35 hours.
Contacted by LDR within 24 hours.
Immediate response to ‘contact us.’
Immediate response to ‘contact us.’ Received call from LDR within 1 hour.
Lead Qualification – Marketing
Passed directly to sales rep.
Sent Link to additional information requiring
form fills.No contact made. Was pushed for appt. vs.
qualified.
Rep Interaction – Sales Abandoned call when realized we were early
stage.Rep Reached out within
24 hours. No contact made.Rep got off call quickly
and didn’t schedule follow-up.
Nurture Efforts - Marketing
No further contact made.
Received content focused on initial needs
weekly for 4 weeks.No further contact
made.No further contact
made.
Performed Not Performed
Partially Performed
*Top score = website US ranking by GoogleBottom score = # of sites linking into the company’s home page