MySAP ERP Human Capital Management – Enterprise Learning Briefing

mySAP ERPHuman Capital Management –

Enterprise Learning<analyst> Briefing

SAP AG 2005, mySAP ERP Human Capital Management – Enterprise Learning/ 2

mySAP ERP

End-User Service Delivery

AnalyticsStrategic Enterprise

ManagementFinancial Analytics Operations Analytics Workforce Analytics

FinancialsFinancial Supply Chain

ManagementFinancial Accounting Management Accounting Corporate Governance

Human Capital Management

Talent Management Workforce Process Management Workforce Deployment

Procurement and Logistics Execution

Procurement Supplier CollaborationInventory and

Warehouse Management

Inbound and Outbound Logistics

Transportation Management

Product Development and Manufacturing

Production PlanningManufacturing

ExecutionEnterprise Asset

ManagementProduct Development

Life-Cycle Data Management

Sales and ServiceSales Order Management

Aftermarket Sales and Service

Professional-Service Delivery

Global Trade ServicesIncentive and Commission Management

Corporate ServicesReal Estate

ManagementProject Portfolio

ManagementTravel Management

Environment, Health and Safety

Quality Management

SAP NetWeaver People Integration Information Integration Process Integration Application Platform

SAP Learning SolutionManagement by Objectives…


Enterprise Learning: Supporting Business Needs

In today‘s global markets a company’s survival depends on the knowledge and competencies of its employees.

Global access to expert knowledge to drive consistency

Enabling faster delivery of knowledge

Delivery of just-in-time, modular training

Focus on life-long learning and individual professional development

Reduce travel and costs related to training and administration

Globalization

Shorter time-to-market

Increased complexity of employee tasks

Retaining key talent

Reducing operating costs


Solution Introduction

Enterprise Learning in mySAP ERP HCM. . . Is a comprehensive solution with all components

seamlessly integrated

Integrates all learning methods (“blended learning”)

Provides a personalized learning offering based on employee needs

Provides offline learning and synchronization

Enables learning objectives and knowledge level to determine the content and scope of the course

Provides an authoring environment compliant with internationally recognized WBT standards for creating reusable content, tests and structures

Is a complete solution (learner portal, LMS, LCMS, and authoring environment) offered by one vendor


Value Proposition

Single Vendor Offering Complete solution with building blocks of one vendor, SAP, with over a

decade of experience providing software solutions to support learning processes

Simplifies communication, upgrades, interfaces (TCO)

Personalization Personalized learning offer based on job, tasks, qualifications… Adaptive and explorative learning through individual learning strategies

Strong analytical and reporting capabilities BI queries and analytical applications for decisions makers

Integrated collaboration scenarios Synchronous and asynchronous collaboration included and integrated Provide Blended Learning by managing and distributing all delivery

methods (WBTs, Classroom, Virtual Classrooms, Curriculas…)

Compliance 21CFR Part 11 Compliance (FDA) Section 508 Compliance (Accessibility)


Global alliances with content partners

Partners

Language

IT / Business Skills

IT / Business Skills

Integration of third party content and services

(WebServices)

*

Implementation Partners

*


Customers

Enterprise Learning: A Proven Record Installed base of 1000 Training & Event Management customers

More than 150 shipments of the SAP Learning Solution(over 1.2 million learners)

Global productive customers include:Takeda Pharmaceutical (USA)Rohm & Haas (USA)Florida Power & Light (USA)SAP University (Worldwide)Statoil (Norway)Schindler (Switzerland)Kaeser Kompressoren (Germany) T-mobile (Germany) BSH (Germany)Lukoil (Russia)

*As of 01/2005

EMEA: 86Americas: 57APA: 8


Case Study

Rohm & Haas

Needs: Portal

Content management system

Content creation environment

LMS

Value Proposition: Integration with their existing SAP suite (SAP HCM)

Ability to assign specific training offerings to users based on the modules to which they have access

Update employee records and with the SAP Portal to make training offerings easily searchable.

Project Overview The implementation was delivered in five months which was on time and

on budget.


Delivery and Marketing Plan

Delivery Release 2.00 add-on for R/3 Enterprise

(available: April 7, 2003)

Release 3.00 as part of mySAP ERP 2004

Release 4.00 planned availability Q4 2005 (with mySAP ERP 2005)

Language Support German, English, French, Japanese, Dutch, Italian, Hebrew,

Portuguese, Spanish, Swedish, Korean, Finnish, Danish, Czech, Polish, Hungarian, Norwegian, Turkish, Russian, Chinese (trad.)

Further languages on demand

Target Market Corporate Universities

Installed base of ~ 9.000 HCM customers

Installed base of ~ 1.000 Training and Event Management customers


Solution Capabilities

Content Management System

Learning Portal

Storage and administration of (learning) content with versioning capabilities

A point of entry for apersonalized learningenvironment Enroll in courses Overview of training

history and learning progress

Collaboration View competencies

and identify skill gaps

Administer course and test catalog, track learning progress and analytical reporting capabilities

Create and structure learning content and tests based on SCORM standards

Learning Portal

LearningManagement

System

AuthoringSystem


DEMO


The Employee/Learner View

Messages and Notes Area

Courses can be easily set as mandatory for the learner based on various criteria

Display of missing qualifications for the current job and proposals for appropriate courses

Overview of current, blended learning activities

Display of Web-based courses in a separate window

Personalized learning path or table of contents

Course Catalog and Learner Account

Course Catalog for drill-down and powerful search engine

Leaner account with full learning history, qualifications information and the preferred learning strategy

Display of Web-based Courses


Content Author View

Learning Network Explorer

Dialog Area

Workspace

Message Area


Training Administrator View

Dynamic Training Menu

Builds up the course catalog Processes training topics Processes courses / curricula Processes tests Creates the required information

(such as prices, target group, prerequisites, required and imparted qualifications, course schedule, link to content)

Schedules dates for training Distributes courses to selected jobs,

departments or individuals Accesses appraisals Activates workflow for specific courses Enables collaboration


Manager View

Amount of participations and cancellations

Comparison of bookings per year Quota of participations and cancellations Comparison of training costs per year Education per organizational assignment Training fees per organizational

assignment Training per target group Training costs per target group Test results My cost center: actual training costs My cost center: training costs per year My cost center: quarterly training costs


Wrap Up


Value of Enterprise Learning within ERP

Overall goal - drive business performance and improve business impact as a consequence.

How - business processes must be integrated with learning processes and results measured against the organization’s goals.

What solutions support these best practices? mySAP ERP HCM mySAP ERP Financials mySAP ERP Operations SAP Enterprise Portal SAP Business Intelligence

The Value Automatic update of skill/qualification catalogs (HCM) Route approval to managers through reporting hierarchy (Workflow) Bulk enrollments via organizational structures (HCM) Track training room materials e.g. course manuals (MM) Cost center allocation of training costs (CO) Company branding/culture (Portal) Analyze and measure (BI)


Roadmap Strategy

Planned areas of development beyond mySAP ERP 2005: Enhanced manager role

People centric user interface for training administrator

People centric user interface for learner

Enhanced curricula capabilities

SCORM 2004

Planned areas of development for mySAP ERP 2005 Enhanced integration of external service and content/test

providers (via web services)

Using Adobe Forms for easy creation of correspondence

Enable sequencing and updates of WBTs and exclusive use of courses within curriculums


Conclusion and Summary

Enterprise Learning: It’s for the Business Employees, processes, and information are

seamlessly connected

Talent, experience, innovation, and collaboration is aligned to goals and strategies

Technology is leveraged to provide the platform to build relationships

Business value is generated and proven

Enterprise Learning

For Further Information:http://service.sap.com/learningsolution http://www.sap.com/solutions/business-suite/erp/hcm/index.aspx

Documents

MySAP ERP Human Capital Management – Enterprise Learning Briefing