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MALAYSIAN CUSTOMER SATISFACTION STANDARD
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MS ISO/IEC 27001:2007 INFORMATION SECURITY … · MS ISO/IEC 17799:2006 or ISO/IEC 27002:2005 Information technology – Security techniques - Code of practice for Information Security
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INTERNATIONAL DRAFT STANDARD 10004dndi-systema.lviv.ua/sites/default/files/attachments/2017/248/isofdis10004e.pdfCollectively, ISO 10001, ISO 10002 and ISO 10003 provide guidance which
University of Alberta · iii Abstract: An application of ISO 10001 and ISO 10002 customer satisfaction standards to enhance students’ satisfaction in engineering courses is studied
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