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Moving from Multi-Platform to Cross-Platform IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017

Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

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Page 1: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

Moving from Multi-Platform

to Cross-PlatformIAB Digital Marketing Summit 2017 - Toronto

Darrick Li | Senior Director

October 26, 2017

Page 2: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

• Today’s Multi-Platform Canadian Consumer

• New Data on Multi-Platform Video Consumption

• What’s Next?

• The Shift to Cross Platform Audience Measurement

• Data Activation

Content

Page 3: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

Today’s Multi-Platform

Canadian Consumer

Tracking unduplicated total digital audience

across Desktop/Laptop, Smartphone and Tablet

devices

Page 4: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

31MCanadian Total

Digital

Audience

31M Canadians are Online…

Source: comScore Media Metrix Multi-Platform & Mobile Metrix, CA, Jul 2017

Page 5: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

28MDESKTOP

Visitors

21MSMARTPHONE

Visitors

12MTABLET

Visitors

…Across Desktop, Smartphones and Tablets

Source: comScore Media Metrix Multi-Platform & Mobile Metrix (Persons 13+), CA, Jul 2017

Page 6: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary. 6

Canadians using both Desktop and Mobile are on the Rise

40%33%

27%

55%59%

62%

5% 7% 10%

Jul-15 Jul-16 Jul-17

Mobile-only UV

Multi Platform UV

Desktop-only UV

Source: comScore Media Metrix Multi-Platform & Mobile Metrix, CA, Jul 2015, Jul 2016, Jul 2017

% Total Unique Visitors

Page 7: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary. 7

Computer

Mobile

Tablet

Other*

Canadians Predominantly Use their Desktop/Laptops during the

Morning Hours and Early Afternoon

Device Usage by Daypart

Source: comScore Custom Analytics, January 2017

*Other represents devices that connect digitally and are not Desktop or Mobile device

LATE NIGHT

12am – 7am

EARLY MORNING

7am – 10am

DAYTIME

10am – 5pm

PRIME

8pm – 12am

EARLY EVENING

5pm – 8pm

Page 8: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary. 8

Hot Off the Press: The Global Mobile Report

Page 9: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary.

2,636

2,557

2,891

3,355

3,248

3,584

3,380

3,607

3,497

4,075

4,080

5,344

0 1,000 2,000 3,000 4,000 5,000 6,000

India

Italy

Germany

Mexico

Spain

Indonesia

UK

Canada

France

USA

Brazil

Argentina

App time is universally a larger contributor than

mobile webThe refined user experience and functionality of apps has led to their dominance of mobile time

Source: comScore Mobile Metrix, May 2017

App Average Minutes per Visitor

Mobile Average Minutes per Visitor App Average Minutes per Visitor

Page 10: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary.

1215 14 12 10

13 1417

69 9 10 8 7

20 16 1617

1815 13 9

1613 12 11

11 11

USA

Canada

France UK

India

Indonesia

Malaysia

China

Argen

tina

Germany

Brazil

Spain

Mexico

Italy

0

5

10

15

20

25

30

35

Source: comScore Mobile Metrix, May 2017

>20% reach10-20% reach

Number of Apps Within Reach Brackets

App reach still dominated by a small number of apps

Only US and Canada have over 30 apps reaching more than 10%

Page 11: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary.Source: comScore Mobile Metrix, May 2017

Top 30 Apps’ Share of Total Mobile Minutes

USA

46%

Canada

46%

France

43%

UK

51%

India

61%

Malaysia

60%

Indonesia

47%

China

56%

Argentina

48%

Germany

51%

Brazil

46%

Spain

58%

Mexico

41%

Italy

49%

Reliance on top 30 for mobile minutes is consistent

globallyThe top 30 apps in all markets generate over 40% of all mobile minutes, and around 60% in Indonesia, Malaysia and Mexico

Page 12: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary.

39%

Source: comScore MobiLens, May 2017 (3 month average) for USA / UK, June 2017 for Canada

% Making a Retail Purchase on Mobile in a Month

30% 38%

USA Canada UK

Fewer than 4 out of 10 mobile users purchase in a

monthUnder half of all mobile users in three major markets are making mobile retail transactions

Page 13: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary.

New Data on Multi-Platform

Video Consumption

Page 14: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary. 14

31M Canadians reached through video content across desktop

and mobile devices

Desktop Video Audience

Mobile Video Audience

28.2MCanadians are

reached online from

their desktop

watching videos

21.1MCanadians are

reached online via

Mobile smartphones

and tablets watching

videos

Total Digital Video

30.7MCanadians can be

found online

watching videos

Source: comScore, Inc., Video Metrix Multi-Platform, Total Digital Population, CA, Monthly Q2 Avg. 2017

Canada population – Statistics Canada - http://www.statcan.gc.ca/tables-tableaux/sum-som/l01/cst01/demo02a-eng.htm

Page 15: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary. 15

28,227 30,744

Desktop Video Total DigitalPop Video

Total Unique Visitors (000)

+9%

Source: comScore Inc. Video Metrix Multi-Platform, CA, Total Audience and 18+, Monthly Q2 Avg. 2017

Mobile video usage skews slightly female and A35-54

Mobile

48% 52%

34%43%

23%

18-34 35-54 55+

Desktop

50% 50%

33% 39%28%

18-34 35-54 55+

Page 16: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary. 16Source: comScore, Inc., Video Metrix Multi-Platform, Desktop, CA, Persons: 2+, Monthly Q2 Avg. 2017

*Top 10 Categories in Videos (000) does not include XXX Adult, Corporate Presence, Promotional Servers and Portals data

Canadians love their Entertainment video content

Top 10 Categories across Desktop Video

66%

19%

Entertainment

Social Media

News/Information

Services

Sports

Games

Business/Finance

Lifestyles

Search/Navigation

Retail

% Total Videos

Page 17: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary. 17Source: comScore Inc. Video Metrix, CA, Total Audience, Jul 2015 - Jul 2017

Total Minutes (Billions) Spent on Desktop Video

0

5

10

15

20

25

30

35

40

45

Jul-2015 Oct-2015 Jan-2016 Apr-2016 Jul-2016 Oct-2016 Jan-2017 Apr-2017 Jul-2017

Tota

l M

inu

tes (

Bill

ions) -15%

Jul 2016 vs. Jul 2017

-27%Jul 2015 vs. Jul 2017

However, video time spent across desktop devices have seen

steady declines over the past two years

Page 18: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary. 18

YouTube Unique Viewers (000) for Desktop and Multi-Platform Video

0

5,000

10,000

15,000

20,000

25,000

30,000

Jul-2016 Nov-2016 Mar-2017 Jul-2017

To

tal U

V’s

(0

00

)

YouTube.com Desktop Video YouTube.com Multi-Platform Video

Source: comScore Video Metrix, Video Metrix Multi-Platform, July 2015 to July 2017

+45%Multi-Platform

vs. Desktop

Led by YouTube, consumption has shifted to Mobile Video

Page 19: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary. 19

Close to 60% of video viewing on YouTube now happening on

smartphones and tablets

YouTube Share of Time Spent by Digital Platform

43% 57% 56%44%

Smartphone TabletMobileDesktop

Source: comScore Video Metrix Multi-Platform, CA, average monthly Q2 2017

Page 20: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary. 20

YouTube: Engagement Metrics by Platform

4.7

3.8

Desktop Mobile

587

882

Desktop Mobile

Average Monthly Minutes

per Viewer

Average Minutes

per Video

Average Monthly Videos

Watched per Viewer

125

231

Desktop Mobile

Mobile YouTube viewing is shorter-form but much more frequent,

leading to almost 2x as many video views on mobile overall

Source: comScore Video Metrix Multi-Platform, CA, average monthly Q2 2017

Page 21: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary. 21

30%37%

70%63%

Videos Minutes

BroadbandTV

Mobile video now accounts for majority of time spent across

Canadian content producers/providers

44%

16%

56%

84%

Videos Minutes

Bell Media

Desktop Mobile

31% 33%

69% 67%

Videos Minutes

Omnia/Blue Ant Media

Source: comScore Video Metrix Multi-Platform, CA, Jul 2017

Page 22: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary.

What’s Next?

Page 23: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary.

The Shift to Cross

Platform Audience

Measurement

Page 24: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary. 24

Page 25: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary.

Cross Platform Audience Measurement: Reporting Types

Page 26: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary. 26

Cross Platform Audience Measurement: Methodology Phases

Metered

Panels

Census Partner

Profiles

Census

Behavioral

Tags

Device-Graph

Rosters

Phase 2: Panel calibrated to tags

Phase 3: + Census Demographics

Phase 4: + Census-Based Panels

Return Path

Data

Phase 5: + Return Path Data

Phase 1: Tag

Page 27: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary. 27

Cross Platform Roadmap of Phases + Scopes

Phase 2a

Phase 5cPhase 4c

Phase 4b

Phase 4aPhase 3aPhase 1a

Phase 5TVTV. CORE TV

PHASE 3+ Census Demos

PHASE 2+ TAM/Digital Panel

PHASE 4+ Census Based Panel

PHASE 5+ RPD

PHASE 1Census Tags

c.

b.

TOTAL VIEWTV + DIGITAL VIDEO +

DIGITAL TEXT/APPS

TOTAL VIDEOTV + DIGITAL VIDEO (TV ON DIGITAL

+ OTHER DIGITAL VIDEO)

a.EXTENDED

TVTV + TV ON

DIGITAL

Page 28: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary.

Data Activation

Page 29: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary. 29

How it works

Reach the

Right person in the

Right place with the

Right message

• What are the age &

gender of the user?

• What is this user

interested in?

• What is the site

content about?

• Is the site brand safe?

User browses

sitesBrowsing data

is sent to

Platform

Platform

serves ad to

meet criteria

comScore

sends insights

answering

Page 30: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary. 30

Example: comScore demographics enable digital publisher to

surpass 80% in-target guarantee with minimal waste

Publisher agrees to deliver

client campaign

to Males 18–24

at 80% in-target

Publisher delivered

86% in-target – without

over-delivery or

make-goods

The ResultsThe ApproachThe Challenge

Publisher matches audience profiles with

comScore demographics at the ID-level to

expand Males 18-24 segment

80%

Campaign A

In-target rate

Page 31: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary. 31

Automotive: Luxury

Automotive: Sedans

Example: Custom segments enable auto manufacturer to

increase sales lift with refined targeting

Auto manufacturer seeks to

improve targeting with

comScore custom segments

The ResultsThe ApproachThe Challenge

Auto Manufacturer improved

sales lift ~1.18x,

resulting in increased ROI

Using proprietary behavioral insights to

create custom interest-based segments

for refined campaign targeting

Automotive: Audi: A4

Automotive: BMW: 335

Automotive: Lexus: IS350

1.18x

Q1 Q2

Page 32: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary. 32Data availability within platforms varies by market

Integrated with Major Platforms used in the Canadian Market

…and more

Page 33: Moving from Multi-Platform to Cross-Platform - IAB …...IAB Digital Marketing Summit 2017 - Toronto Darrick Li | Senior Director October 26, 2017 • Today’s Multi-Platform Canadian

© comScore, Inc. Proprietary.

Thank you!Darrick Li

[email protected]