Morale & Giving Orders

8/7/2019 Morale & Giving Orders

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MORALEMORALE

Morale is closely connected with motivation andMorale is closely connected with motivation andwillingness to work. If an employee is satisfied withwillingness to work. If an employee is satisfied with

his job, his morale is said to be high and in case ofhis job, his morale is said to be high and in case of

he is dissatisfied, his morale is low.he is dissatisfied, his morale is low.


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RELATIONSHIP BETWEEN MORALE &RELATIONSHIP BETWEEN MORALE &

PRODUCTIVITYPRODUCTIVITY

Morale refers to the total satisfaction,a person drives from hisMorale refers to the total satisfaction,a person drives from his

job,his work group,his boss,the organisation & the his generaljob,his work group,his boss,the organisation & the his general

environment.environment.

1.High morale with high productivity1.High morale with high productivity--where proper motivation &where proper motivation &supervision exist.supervision exist.

2.Low morale with low productivity2.Low morale with low productivity--where motivation &where motivation &

supervision are defective.supervision are defective.

3.High morale with low productivity3.High morale with low productivity--where employees are notwhere employees are notfully trained.fully trained.

4.Low morale with high productivity4.Low morale with high productivity--where management is thewhere management is the

antianti--workers or production oriented.workers or production oriented.


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IMPORTANCE OF MORALEIMPORTANCE OF MORALE

Management always persue the employees to keep their moraleManagement always persue the employees to keep their morale

high because :high because :

Production & productivity are directly affected by high moraleProduction & productivity are directly affected by high morale

It promotes good feelings about the policies, practices of theIt promotes good feelings about the policies, practices of the

organisation.organisation.

Several labour problems like absenteeism, indiscipline etc areSeveral labour problems like absenteeism, indiscipline etc are

overcome without much difficulty.overcome without much difficulty.


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FACTORS CONTRIBUTING TO HIGHFACTORS CONTRIBUTING TO HIGH

MORALEMORALE

1.Confidence in the leader of the group.1.Confidence in the leader of the group.

2.Organisational Efficiency2.Organisational Efficiency--

(a) Definiteness of Responsibility(a) Definiteness of Responsibility--The line of authority &The line of authority &

responsibility should be clear so that there will be noresponsibility should be clear so that there will be noconfusion in the mind of workers to whose order they are toconfusion in the mind of workers to whose order they are to

follow.follow.

(b)Adequate & Effective Communication(b)Adequate & Effective Communication--An adequate &An adequate &

effective communication channel between workers & theeffective communication channel between workers & themanagement will lead to high morale of the workers.management will lead to high morale of the workers.

(c)Working Conditions(c)Working Conditions--Fair wages, Work EnvironmentFair wages, Work Environment


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Giving OrdersGiving Orders

AA good supervisorgood supervisor givesgives muchmuch thoughtthought to theto the artartof giving orders. Properlyof giving orders. Properly

giving orders really is an art that you must practice. Proficiency in givinggiving orders really is an art that you must practice. Proficiency in giving

orders will reap many benefits. Since most disciplinary problems are theorders will reap many benefits. Since most disciplinary problems are the

result of personnel not carrying out orders, this subject cannot beresult of personnel not carrying out orders, this subject cannot be

overemphasized.overemphasized.


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OrdersOrders

There are threeThere are three basic types of ordersbasic types of orders

(1)direct command,(2)request,and(3)suggestion(1)direct command,(2)request,and(3)suggestion

(1)Direct command: In a military formation,the direct command,(1)Direct command: In a military formation,the direct command,

or formal type of order, is always used. It is also used whenor formal type of order, is always used. It is also used whenthere is immediate danger, fire, accident, disobedience ofthere is immediate danger, fire, accident, disobedience of

safety rules,etcsafety rules,etc

(2)Request: The request is the best type of order to give for(2)Request: The request is the best type of order to give for

daily routine work. It is used for most orders given by good supervisors.daily routine work. It is used for most orders given by good supervisors.

(3)Suggestion:The(3)Suggestion:The suggestion is excellent when you wish personnel tosuggestion is excellent when you wish personnel toproceed on their own when you do not know exactly how the job should beproceed on their own when you do not know exactly how the job should be

donedone


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CONDITINS FOR ACCEPTABLECONDITINS FOR ACCEPTABLE

ORDER BY CHESTER BARNARDORDER BY CHESTER BARNARD1.1. Order should be clear and complete.Order should be clear and complete.

2.2. Order should compatible with the purpose ofOrder should compatible with the purpose of

the organizationthe organization3.3. Order should be compatible with theOrder should be compatible with the

employees personal interest andemployees personal interest and

4.4. Order should be operationally feasible.Order should be operationally feasible.

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Morale & Giving Orders