Monthly Performance Report August 2012

Monthly Performance ReportU.S. Airlines

Flights during August 2012"

!!

Release Date: September 18, 2012!© 2012 Marks Systems Inc. All rights reserved.!

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Monthly Performance ReportU.S. Carriers, August 2012"

Section" Contents" Slide"

Introduction! Methodology! 4!

Glossary of Terms! Explanation of aviation terms used! 5!

Key Metrics! August 2012 By Carrier, Rankings! 6!

Airport Summaries! Top 5 Departures, Arrivals! 10!

Airport Deep-Dive of the Month! Analysis for PHX! 12!

Market Profile of the Month! LAX to Sydney! 14!

Individual Carrier Metrics! Summary & detail for individual carriers! 16!

3!

Contents"

To receive this report by email each month, please visit masflight.com"

Monthly Performance Report: August 2012"The masFlight Monthly Performance Report summarizes United States airline performance. !

"Differences from DOT ASQP (“On-Time”) Reports. We collect flight information for most scheduled carriers, including both “mainline” hub-and-spoke airlines and their regional affiliates. DOT’s on-time data reports differ from ours because:!"(1)  Some carriers are excluded from DOT reports. Only airline certificates with 1% or greater

share of scheduled-service domestic passenger revenue report on-time data to DOT. Many low fare and regional carriers are therefore excluded. Our report captures most of these carriers. !

(2)  Our report includes international flights by U.S. carriers. DOT includes only domestic flight operations in its report, since carriers do not report international flights."

(3)  DOT reports on-time performance by operating carrier, not by marketing carrier. For example, both United and Delta market regional flights that are operated by SkyWest. We report performance by operating carrier (e.g. SkyWest as a discrete entity) and by marketing carrier. !

(4)  DOT reports focus on on-time arrivals only. We focus on three operational statistics. “D15” performance is the percent of flights that depart the gate within 15 minutes of schedule. “A14” performance is the percent that arrive at the destination gate within 14 minutes of schedule. “CF” (or Completion Factor) is the percent of flights scheduled that arrive at their destination, net of cancellations and non-completed diversions. "

Introduction"

4!

Terms Used Italicized terms are the key definitions used !

Term" Definition"

CF% (Completion Factor)! The percent of flights scheduled that arrive at their destination!

D0%" Flights that depart from their origin by the scheduled departure time!

D15% (On-Time Departures)! Flights that depart from their origin within 15 minutes of the scheduled time!

A0%" Flights that arrive at their destination on or before scheduled arrival time!

A14% (On-Time Arrivals)! Flights that arrive at their destination within 14 minutes of schedule!

Gate Turn Time" The “on-gate” time between gate arrival and gate departure for a given aircraft!

Scheduled Gate Turn" Turn time defined by scheduled arrival to scheduled departure time!

Actual Gate Turn" Turn time defined by actual arrival to actual departure time!

Taxi-Out Time" Time from gate departure to runway takeoff!

Taxi-In Time" Time from runway landing to gate arrival!

Ground Delay Program" FAA delays for flights at departure airport for flights into a specific facility!

Definitions"

5!

U.S. Airline System Performance Metrics August 2012!

U.S. Airline Category"

Tracked Flights"

Departures" Arrivals"

Completed"CF%!

On Schedule"

D0%!On-time"

D15%"On Schedule"

A0%!On-time "A14%"

All U.S. Airlines" 758,890! 98.4%! 60.2%! 80.8%" 59.7%! 79.2%"

Mainline Airlines! 258,458! 98.8%! 60.2%! 81.9%" 60.9%! 80.1%"

Low Fare Airlines! 162,186! 99.4%! 51.6%! 79.4%" 57.9%! 79.3%"

Regionals ! 338,246! 97.5%! 64.5%! 80.7%" 59.6%! 78.6%"

All U.S. Airlines include all U.S. carriers tracked by masFlight!

Mainline Airlines include American, Alaska, Continental, Delta, Hawaiian, United, and US Airways!

Low Fare Airlines include JetBlue, AirTran, Frontier, Spirit and Southwest!

Regionals include Pinnacle, Colgan, Trans States, CommutAir, Compass, ASA, GoJet, PSA, American Eagle, Comair, SkyWest, Executive, Piedmont, Horizon, Chautauqua, Shuttle America, ExpressJet, Cape Air (United), Mesaba, Mesa, Republic, Silver, and Air Wisconsin. "

Key Metrics"

6!

All Flights!

Key Metrics"

U.S. Carrier Summaries August 2012!

7!

Mainline Only! Regional Carriers!

(a) Mainline flights marketed by Continental and United are operated by United"Includes flights to, from and within North America only "

CF% = Completed Flights (not cancelled or diverted)!D15% = On-time Flight Departures!A14% = On-time Flight Arrivals!

Airline" Tracked" CF%" D15%" A14%"

American" 109,663 " 97.7! 81.0! 78.4!

Alaska" 26,448 " 99.3! 91.5! 91.3!

United" 177,720 " 98.0! 74.8! 74.1!

Delta" 175,698 " 98.0! 84.1! 82.4!

Frontier" 10,169 " 99.8! 83.7! 80.3!

US Airways" 97,833 " 98.2! 84.0! 79.5!

AirTran" 19,402 " 99.2! 87.9! 82.3!

JetBlue" 24,511 " 99.5! 75.9! 73.6!

Hawaiian" 7,009 " 100.0! 94.0! 91.6!

Southwest" 98,395 " 99.3! 78.3! 80.3!

Spirit" 7,261 " 99.9! 73.7! 70.8!

Virgin America" 5,236 " 99.8! 86.0! 84.1!

Tracked" CF%" D15%" A14%"

52,447" 97.6! 82.5! 80.8"

11,754" 99.1! 93.0! 93.7"

114,865" 97.7! 76.3! 75.0"

97,313" 97.0! 82.8! 80.9"

2,787" 99.4! 81.6! 76.2"

59,534" 97.7! 81.2! 76.5"

Tracked" CF%" D15%" A14%"

57,216 " 97.8! 79.6! 76.2!

14,694 " 99.5! 90.3! 89.4!

62,855 " 98.5! 72! 72.6!

78,385 " 99.4! 85.7! 84.1!

7,382 " 99.9! 84.4! 81.8!

38,299 " 99.1! 88.4! 84!

Top Ten Airlines by Marketing CarrierAugust 2012!

Arrivals at gate within 14 minutes of schedule (A14%)!Includes all flights marketed by the carrier: domestic, regional affiliate flying, and international operations.!

Excludes codeshare flights operated by other airlines. !

Key Metrics"

8!

Rank! Airline! On-Time Arrival Percentage!1! Hawaiian Airlines! 91.6%!2! Alaska! 91.3%!3! Virgin America! 84.1%!4! Delta Airlines! 82.4%!5! AirTran Airways! 82.3%!6! Frontier Airlines! 80.3%!6! Southwest Airlines! 80.3%!8! US Airways! 79.5%!9! American Airlines! 78.4%!

10! United Airlines! 74.1%!

Top Ten Airlines by Operating CarrierAugust 2012!

Arrivals at gate within 14 minutes of schedule (A14%)!Includes all flights operated by each carrier, including domestic and international operations to/from North America.!

Regional affiliate flying for different airlines is grouped under the regional airline.!

Key Metrics"

9!

Rank! Airline! On-Time Arrival Percentage!1! Horizon Air! 94.3%!2! Hawaiian Airlines! 91.6%!3! Alaska Airlines! 89.4%!4! Compass Airlines! 89.0%!5 ! Mesa Airlines! 85.5%!6 ! Comair! 84.4%!7! Virgin America! 84.1%!7 ! Delta! 84.1%!9! US Airways! 84.0%!

10 ! SkyWest! 83.6%!

Best Performing Major Airports by Departure Performance August 2012 (All Flights)!

Worst Performing Major Airports by Departure Performance"August 2012 (All Flights)!

For definitions, see notes at beginning of presentation.!

Best & Worst Airports: Departures"

Airport" Flights From:" CF%" D0%" D15%"SLC" Salt Lake City! 99.7%! 72.4%! 89.4%"MSP" Minneapolis/St. Paul! 99.3%! 74.9%! 88.8%"SEA" Seattle/Tacoma Int’l! 99.6%! 62.6%! 87.9%"PHX" Phoenix Sky Harbor! 99.6%! 61.0%! 84.4%"SAN" San Diego! 99.3%! 58.8%! 83.9%"

Airport" Flights From:" CF%" D0%" D15%"EWR" Newark Liberty Int’l! 96.6%! 44.3%! 68.1%"SFO" San Francisco Int’l! 98.5%! 48.1%! 72.2%"MIA" Miami Int’l! 96.2%! 50.3%! 72.3%"IAD" Washington Dulles! 97.7%! 50.1%! 73.7%"BWI" Baltimore/Washington! 98.8%! 46.9%! 74.0%"

10!

Best Performing Major Airports by Arrival Performance August 2012 (All Flights)!

Airport" Flights To:" A0%" A14%"SFO" San Francisco Int’l! 49.5%! 67.5%"EWR" Newark Liberty Int’l! 53.8%! 70.1%"FLL" Ft. Lauderdale/Hollywood! 49.0%! 71.3%"IAD" Washington Dulles! 54.9%! 74.1%"

MCO" Orlando Int’l! 51.6%! 74.7%"

Worst Performing Major Airports by Arrival Performance"August 2012 (All Flights)!

Airport" Flights To:" A0%" A14%"MSP" Minneapolis/St. Paul! 73.2%! 88.3%"SLC" Salt Lake City! 68.2%! 88.2%"SEA" Seattle/Tacoma Int’l! 70.2%! 86.9%"PHX" Phoenix Sky Harbor! 66.2%! 86.8%"DEN" Denver Int’l! 63.4%! 83.4%"

Best & Worst Airports: Arrivals"

11!For definitions, see notes at beginning of presentation.!

Airport of the Month: PHX"

By Category!PHX Departures! PHX Arrivals!

CF%! D0%! D15%" A0%! A14%"All Carriers Serving PHX" 99.6%! 61.1%! 84.4%" 66.4%! 86.9%"

Mainline Airlines" 99.8%! 71.9%! 89.4%" 69.5%! 89.0%"Low Fare Airlines" 99.4%! 36.5%! 74.2%" 60.0%! 81.9%"Regional Airlines" 99.4%! 77.8%! 90.2%" 70.0%! 90.3%"

Airport Deep-Dive of the Month: PHX"August 2012!

Marketing Carrier includes mainline and regional flights, excludes code shares! 12!

By Marketing Carrier! PHX Departures! PHX Arrivals!CF%! D0%! D15%" A0%! A14%"

US Airways" 99.7%! 74.5%! 90.4%" 72.0%! 91.5%"Southwest" 99.4%! 34.9%! 73.6%" 59.9%! 82.0%"

Delta" 100.0%! 81.4%! 91.7%" 67.9%! 85.0%"United" 99.4%! 57.5%! 81.0%" 59.0%! 79.2%"

American" 98.6%! 68.5%! 86.4%" 54.0%! 76.3%"Alaska" 100.0%! 85.8%! 95.5%" 66.5%! 93.8%"Frontier" 100.0%! 73.9%! 88.9%" 53.6%! 81.7%"AirTran" 98.8%! 77.2%! 89.9%" 64.6%! 74.7%"JetBlue" 100.0%! 56.5%! 72.6%" 59.7%! 74.2%"

Hawaiian" 100.0%! 87.1%! 96.8%" 48.4%! 80.6%"

Phoenix Sky Harbor International Airport"METHODOLOGY FOR GATE TURNS"

•  Identify valid gate turns by tracking inbound and outbound aircraft and gate assignments by flight number!

•  Exclude remain overnight (RON) and gates with two or more concurrent flight operations (e.g. non-jetway)!

ActualArrival"Time"

Sched.Arrival!Time!

Sched.Departure!

Time!

ActualDeparture"

Time"

9:50a! 10:00a! 10:45a! 11:00a!SCHEDULED GATE TURN (45 min)!

ACTUAL GATE TURN (70 min)"

EXAMPLE OF GATE TURN TIMES"

Airport of the Month: PHX"

13!

Airline" Scheduled Turn Time"

Actual"Turn Time"

American" 46.1! 47.5!AirTran" 51.7! 50.0!Alaska" 47.5! 45.0!Delta" 60.9! 64.9!

Frontier" 42.0! 39.4!JetBlue" 65.1! 65.2!United" 47.3! 54.7!

US Airways" 64.4! 68.8!Southwest " 36.8! 47.5!

Terminal "Scheduled Gate

Turn"Actual"

Gate Turn" 2! 47.3 ! 52.4 ! 3! 54.6 ! 56.8 !4 ! 54.3 ! 60.9 !

PHX ! 54.0 " 60.2 "

Market Profile of the Month: LAX – Sydney"Key LAX to Sydney Market Performance – Southbound!

August 2012!

Key Sydney to LAX Market Performance – Northbound!August 2012 !

14!

Market Profile: LAX to Sydney"

Route" CF%" D0%" D15%" A0%" A14%"LAX – Sydney" 100.0%! 27.9%! 64.0%! 47.9%! 81.0%!

Route" CF%" D0%" D15%" A0%" A14%"Sydney - LAX 99.3% 43.7% 86.6% 43.0% 76.8%

LAX – Sydney (cont’d)"

A14% Performance from LAX Sydney!August 2012!

Market Profile: LAX to Sydney"

On-Time Arrivals (A14%)"

15!

96.8%

87.1%

75.0%

67.8%

64.5%

76.7%

95.8%

83.9%

0.0% 20.0% 40.0% 60.0% 80.0% 100.0% 120.0%

SYD-‐LAX

LAX-‐SYD

VA UA QF DL

Hub Performance!

Performance by Aircraft Type!

Key Market Performance!Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"

ATL" 99.2 67.4 85.1 63.0 82.4 20.3 min

MCO" 99.9 74.7 85.7 58.3 81.8 15.4 min

BWI" 99.6 77.9 86.6 64.8 80.7 16.9 min

MKE" 99.5 82.7 89.0 68.5 85.8 13.4 min

Family" CF%" D0%" D15%" A0%" A14%"

Boeing 717" 99.1 77.2 88.0 63.0 82.4

Boeing 737" 99.5 74.9 87.5 63.8 82.1

Route" CF%" D0%" D15%" A0%" A14%"

ATL-‐MCO 100.0 71.7 86.6 56.9 81.0

MCO-‐ATL 99.7 77.5 87.0 56.0 79.8

LGA-‐ATL 98.4 80.1 85.3 48.6 72.1

ATL-‐LGA 98.4 71.2 86.0 62.4 78.8

FLL-‐ATL 96.3 85.2 91.1 59.1 82.7

ATL-‐FLL 96.3 65.8 84.4 65.0 80.2

TPA-‐ATL 99.2 85.8 91.2 64.4 85.8

ATL-‐TPA 99.2 73.3 87.1 64.2 82.5

MDW-‐ATL 99.5 78.9 91.4 64.9 83.8

ATL-‐MDW 99.5 69.2 87.6 65.9 82.2

Individual Carrier Metrics"

AirTran Airways Operations Performance August 2012: 99.2% completed, 87.9% on-time departures, 82.3% on-time arrivals!

16!

AirTran Airways A14% and CF% by Day"

Individual Carrier Metrics"On-‐Time Arriv

als (A1

4) P

erfo

rman

ce

Com

pletion Factor %"

All Marketed Flights!

17!

90.0%

91.0%

92.0%

93.0%

94.0%

95.0%

96.0%

97.0%

98.0%

99.0%

100.0%

50.0%

55.0%

60.0%

65.0%

70.0%

75.0%

80.0%

85.0%

90.0%

95.0%

100.0%

8/1/12

8/2/12

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8/31/12

A14% CF%

Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"DFW" 98.3 53.6 77.4 65.2 82.8 17.3 min ORD" 98.5 59.1 78.7 67.0 81.9 17.7 min MIA" 95.5 48.0 70.7 57.3 76.5 20.3 min LAX" 99.2 72.9 88.3 69.7 85.4 17.6 min LGA" 95.2 74.6 84.8 67.8 81.9 28.0 min JFK" 97.8 63.8 79.5 68.4 81.2 28.4 min

Family" CF%" D0%" D15%" A0%" A14%"Boeing 737" 97.5 59.1 81.5 54.9 77.3 Boeing 757" 97.1 52.9 75.6 53.2 73.2 Boeing 767" 97.6 54.6 76.0 53.9 70.5 Boeing 777" 98.7 48.1 77.7 49.7 67.9

ATR-72 Prop" 94.9 72.1 81.0 59.0 79.0 CRJ-700" 97.3 67.0 81.6 62.2 80.0

ERJ-135/140/145" 97.8 68.5 82.7 62.3 81.1 MD-80 Series" 98.1 59.6 80.1 55.7 77.8

Operator" CF%" D0%" D15%" A0%" A14%"

American" 97.8 57.8 79.6 54.8 76.2

American Eagle" 97.6 68.1 82.3 64.1 81.4

Chautauqua" 98.6 70.8 85.1 42.3 76.2

Executive" 94.9 72.1 81.0 59.0 79.0

Hub Performance! Mainline & Express!

Performance by Aircraft Type!Route" CF%" D0%" D15%" A0%" A14%"

DFW-‐LAX 98.8 42.9 77.8 58.9 79.8 LAX-‐DFW 98.1 63.9 86.5 52.9 82.4 ORD-‐DFW 98.0 51.8 77.9 66.8 80.8 DFW-‐ORD 98.9 46.8 72.8 52.1 72.8 LGA-‐ORD 96.6 72.5 82.8 74.3 81.1 ORD-‐LGA 96.0 53.7 77.5 65.6 80.0 AUS-‐DFW 98.9 71.6 85.2 70.4 84.1 DFW-‐AUS 98.6 48.9 72.9 39.3 67.8 DFW-‐LGA 96.4 47.3 80.9 60.9 81.1 LGA-‐DFW 96.3 74.5 87.5 69.0 82.0

Key Market Performance!


American Airlines Operations Performance August 2012: 97.7% completed, 81.0% on-time departures, 78.4% on-time arrivals!

18!

American Airlines A14% and CF% by Day"

Individual Carrier Metrics"O

n-Ti

me

Arr

ival

s (A

14) P

erfo

rman

ce"

Com

pletion Factor %"


19!

80.0%

85.0%

90.0%

95.0%

100.0%

50.0%

55.0%

60.0%

65.0%

70.0%

75.0%

80.0%

85.0%

90.0%

95.0%

100.0%

8/1/12

8/2/12

8/3/12

8/4/12

8/5/12

8/6/12

8/7/12

8/8/12

8/9/12

8/10/12

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8/12/12

8/13/12

8/14/12

8/15/12

8/16/12

8/17/12

8/18/12

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8/24/12

8/25/12

8/26/12

8/27/12

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8/29/12

8/30/12

8/31/12

A14% CF%

Alaska Airlines Operations Performance August 2012: 99.3% completed, 91.5% on-time departures, 91.3% on-time arrivals!


Performance by Aircraft Type! Key Market Performance!

Family" CF%" D0%" D15%" A0%" A14%"

Boeing 737" 99.6 75.9 90.8 72.9 89.9

B737 Combi" 97.2 66.1 83.6 63.1 82.4

CRJ-700" 99.5 86.8 95.6 85.3 95.9

Q400" 99.3 72.2 93.4 80.5 94.3

Saab 340" 84.4 44.8 61.0 27.9 44.2

Operator" CF%" D0%" D15%" A0%" A14%"

Alaska" 99.5 75.2 90.3 72.2 89.4

Horizon" 99.3 72.2 93.4 80.5 94.3

SkyWest" 99.5 86.8 95.6 85.3 95.9

PenAir" 84.4 44.8 61.0 27.9 44.2

Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"

SEA" 99.5 72.7 92.5 80.8 93.3 12.5 min

PDX" 99.7 78.2 92.5 83.8 94.9 9.4 min

ANC" 97.8 77.0 91.1 69.2 85.2 12.6 min

Route" CF%" D0%" D15%" A0%" A14%"SEA-‐PDX 99.4 73.2 96.2 82.3 96.1 PDX-‐SEA 99.6 80.9 94.4 87.4 95.5 ANC-‐SEA 99.5 78.6 94.6 69.4 93.7 SEA-‐ANC 99.3 71.2 89.9 77.0 92.0 SEA-‐GEG 98.4 74.6 93.1 83.6 94.3 GEG-‐SEA 98.3 82.8 94.7 85.6 95.5 SEA-‐LAX 99.7 72.1 93.9 63.6 90.0 LAX-‐SEA 99.7 81.4 94.8 85.7 95.1 BOI-‐SEA 100.0 77.5 92.6 82.8 93.4 SEA-‐BOI 100.0 66.4 93.9 68.0 93.9


20!

Alaska Airlines A14% and CF% by Day"


n-Ti

me

Arr

ival

s (A

14) P

erfo

rman

ce"

Com

pletion Factor %"


21!

90.0%

92.0%

94.0%

96.0%

98.0%

100.0%

102.0%

50.0%

55.0%

60.0%

65.0%

70.0%

75.0%

80.0%

85.0%

90.0%

95.0%

100.0%

8/1/12

8/2/12

8/3/12

8/4/12

8/5/12

8/6/12

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8/31/12

A14% CF%


Performance by Aircraft Type! Key Market Performance!Family" CF%" D0%" D15%" A0%" A14%"

Airbus 319/320" 99.2 71.6 87.6 71.1 86.5

Airbus 330" 99.5 63.5 84.4 61.4 79.4

Boeing 737" 99.6 68.0 86.2 72.8 86.4

Boeing 747" 99.0 68.9 86.6 62.3 82.4

Boeing 757" 99.7 65.0 85.5 64.2 83.4

Boeing 767" 99.6 67.5 84.9 66.7 82.6

Boeing 777" 99.6 75.5 90.4 68.6 84.5

CRJ Series" 97.1 68.4 81.9 63.5 80.7

DC-9-50" 99.0 65.4 79.1 59.8 78.4

EMB-120" 97.8 77.5 91.7 67.5 90.1

EMB-170/175" 96.7 78.1 88.8 67.3 85.1

ERJ-145" 94.4 65.7 80.2 47.9 71.2

MD-88" 99.2 70.4 85.8 66.0 83.3

MD-90" 99.1 67.7 84.3 68.6 84.5

Operator" CF%" D0%" D15%" A0%" A14%"Delta" 99.4 68.4 85.7 67.3 84.1

Pinnacle" 95.4 63.0 77.3 58.4 75.4 ExpressJet" 97.7 66.6 79.2 64.4 79.1

SkyWest" 99.5 81.1 92.7 71.4 91.4 Compass" 99.0 80.9 91.1 74.0 89.0 Comair" 97.9 65.5 86.2 63.8 84.4

Shuttle America" 93.6 74.1 85.4 57.8 79.5 Chautauqua" 94.4 65.7 80.2 47.9 71.2

GoJet" 92.4 64.7 77.4 55.1 73.0

Route" CF%" D0%" D15%" A0%" A14%"ATL-‐LGA 98.3 57.6 83.2 64.7 77.9 LGA-‐ATL 98.3 66.0 83.9 39.2 66.8 DCA-‐ATL 98.9 74.6 88.2 64.3 83.5 ATL-‐MCO 99.6 53.1 79.4 59.3 77.3 MCO-‐ATL 99.6 68.5 84.5 53.2 82.0 ATL-‐DCA 98.9 69.1 83.5 72.2 85.6 BOS-‐LGA 93.4 87.8 95.4 51.8 84.8 LGA-‐BOS 93.6 82.3 91.2 58.1 85.9 TPA-‐ATL 99.7 74.8 86.6 65.6 82.4 ATL-‐TPA 100.0 59.6 82.4 65.9 80.3


Delta Air Lines Operations Performance August 2012: 98.0% completed, 84.1% on-time departures, 82.4% on-time arrivals!

22!

Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"ATL" 98.9 62.0 80.0 62.7 81.9 20.6 min DTW" 97.9 60.2 78.4 65.5 82.1 19.8 min MSP" 99.3 77.1 89.6 77.6 90.7 17.4 min SLC" 99.7 76.6 91.1 72.4 91.5 18.7 min LGA" 94.0 64.0 79.0 55.9 76.2 32.6 min JFK" 95.7 56.9 74.2 60.8 76.7 36.3 min MEM" 98.2 74.7 85.7 68.6 85.9 18.0 min CVG" 97.9 72.2 86.2 73.7 86.4 13.9 min

Delta Air Lines A14% and CF% by Day"


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23!

90.0%

92.0%

94.0%

96.0%

98.0%

100.0%

102.0%

50.0%

55.0%

60.0%

65.0%

70.0%

75.0%

80.0%

85.0%

90.0%

95.0%

100.0%

8/1/12

8/2/12

8/3/12

8/4/12

8/5/12

8/6/12

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A14% CF%


Performance by Aircraft Type! Key Market Performance!

Family" CF%" D0%" D15%" A0%" A14%"

A318/319/320" 99.9 58.4 84.4 53.2 81.8

EMB-170/190" 99.4 61.5 81.3 46.7 76.3

ERJ-135" 100.0 71.3 90.7 39.8 74.1


DEN" 99.9 50.4 81.0 57.3 83.8 13.5 min

MKE" 99.2 74.1 87.8 51.0 80.4 13.0 min

MCI" 99.1 65.0 81.4 36.4 65.9 12.5 min

Route" CF%" D0%" D15%" A0%" A14%"LAS-‐DEN 99.5 68.8 88.4 65.6 85.2 DEN-‐LAS 100.0 53.2 88.4 60.0 85.8 DFW-‐DEN 99.4 71.8 85.6 59.7 83.4 DEN-‐DFW 100.0 51.1 82.1 51.6 78.3 SEA-‐DEN 100.0 65.3 89.6 59.5 88.4 DEN-‐SEA 100.0 57.2 86.7 60.7 86.1 PDX-‐DEN 100.0 65.8 87.7 62.6 87.7 DEN-‐PDX 100.0 45.5 84.4 48.1 81.8 SLC-‐DEN 100.0 72.7 86.0 70.0 86.7 DEN-‐SLC 100.0 54.7 81.3 60.0 80.7

Operator" CF%" D0%" D15%" A0%" A14%"

Frontier" 99.9! 58.4! 84.4! 53.2! 81.8!

Republic" 99.4! 61.5! 81.3! 46.7! 76.3!

Chautauqua" 100.0! 71.3! 90.7! 39.8! 74.1!


Frontier Airlines Operations Performance August 2012: 99.8% completed, 83.7% on-time departures, 80.3% on-time arrivals!

24!

Frontier Airlines A14% and CF% by Day"


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25!

90.0%

92.0%

94.0%

96.0%

98.0%

100.0%

50.0%

55.0%

60.0%

65.0%

70.0%

75.0%

80.0%

85.0%

90.0%

95.0%

100.0%

8/1/12

8/2/12

8/3/12

8/4/12

8/5/12

8/6/12

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A14% CF%

Focus City Performance!


Key Market Performance!Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"

JFK" 99.6 56.5 73.1 59.0 74.3 26.0 min

BOS" 99.6 56.3 76.0 63.9 76.9 19.1 min

MCO" 99.7 55.8 74.0 52.2 72.4 18.3 min

FLL" 99.8 50.7 69.9 45.5 67.7 18.3 min

SJU" 99.4 54.0 77.7 59.6 77.7 13.5 min

LGB" 99.8 64.2 83.5 68.6 85.2 13.0 min

Family" CF%" D0%" D15%" A0%" A14%"

Airbus A320" 99.7 55.6 75.3 54.6 73.0

EMB-190" 99.2 64.2 76.9 59.9 74.7

Route" CF%" D0%" D15%" A0%" A14%"

JFK-‐MCO 100.0 55.3 73.0 52.7 68.5

MCO-‐JFK 99.7 53.2 71.4 57.5 71.8

BOS-‐DCA 99.7 66.1 79.1 55.5 76.7

DCA-‐BOS 100.0 74.5 83.1 73.8 80.1

BUF-‐JFK 100.0 73.8 79.6 66.9 80.7

JFK-‐BUF 100.0 61.1 71.6 61.5 72.4

FLL-‐JFK 99.6 40.6 66.5 52.7 69.0

JFK-‐FLL 100.0 55.4 76.3 43.3 70.0

SJU-‐JFK 100.0 47.4 73.0 55.2 74.8

JFK-‐SJU 100.0 51.3 67.4 56.1 70.4


JetBlue Airways Operations Performance August 2012: 99.5% completed, 75.9% on-time departures, 73.6% on-time arrivals!

26!

JetBlue Airways A14% and CF% by Day"


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27!

90.0%

92.0%

94.0%

96.0%

98.0%

100.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

8/1/12

8/2/12

8/3/12

8/4/12

8/5/12

8/6/12

8/7/12

8/8/12

8/9/12

8/10/12

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A14% CF%




Route" CF%" D0%" D15%" A0%" A14%"

HOU-‐DAL 96.6 36.9 77.6 54.7 78.7

DAL-‐HOU 96.5 44.8 83.6 60.2 84.9

OAK-‐BUR 98.5 37.6 80.8 31.8 80.3

BUR-‐OAK 98.0 59.4 84.9 66.0 86.1

LAS-‐PHX 97.7 43.2 80.6 59.2 81.4

DAL-‐SAT 99.2 51.2 83.4 64.4 85.8

PHX-‐LAS 97.6 50.7 82.8 65.7 81.5

SAT-‐DAL 99.2 64.9 86.5 72.8 87.6

LAS-‐SAN 99.7 38.3 76.3 54.2 80.2

SAN-‐LAS 99.7 39.2 78.2 54.1 79.3


Southwest Airlines Operations Performance August 2012: 99.3% completed, 78.3% on-time departures, 80.3% on-time arrivals!

28!


MDW" 99.7 34.3 72.0 62.0 82.5 11.3 min

LAS" 99.5 36.0 72.0 61.5 82.5 13.1 min

BWI" 99.3 31.7 67.3 54.5 77.3 13.8 min

PHX" 99.4 34.9 73.6 59.9 82.0 10.7 min

DEN" 99.8 32.1 73.7 61.9 84.0 12.9 min

DAL" 98.6 42.0 83.2 64.4 84.4 9.8 min

Family" CF%" D0%" D15%" A0%" A14%"733" 99.1! 41.8! 76.7! 53.9! 78.3!735" 99.4! 42.7! 76.2! 52.8! 76.7!737" 99.3 44.9 79.3 59.5 81.4 738" 100.0! 16.7! 70.4! 50.8! 76.4!

Southwest Airlines A14% and CF% by Day"


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29!

90.0%

92.0%

94.0%

96.0%

98.0%

100.0%

50.0%

55.0%

60.0%

65.0%

70.0%

75.0%

80.0%

85.0%

90.0%

95.0%

100.0%

8/1/12

8/2/12

8/3/12

8/4/12

8/5/12

8/6/12

8/7/12

8/8/12

8/9/12

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A14% CF%




Route" D0%" D15%" A0%" A14%"

FLL-‐LGA 36.1 60.5 41.2 61.3

LGA-‐FLL 65.0 80.8 30.8 57.5

ACY-‐MCO 67.7 81.7 50.5 78.5

MCO-‐ACY 71.0 74.2 63.4 75.3

LAS-‐LAX 62.4 75.3 53.8 71.0

ORD-‐MSP 60.9 72.8 45.7 66.3

MSP-‐ORD 67.7 82.8 64.5 75.3

ORD-‐LAS 59.1 77.4 69.9 75.3

LAS-‐ORD 64.5 67.7 52.2 59.8

LAX-‐LAS 74.2 89.2 73.1 90.3


Spirit Airlines Operations Performance August 2012: 73.7% on-time departures, 70.8% on-time arrivals!

30!

Airport" D0%" D15%" A0%" A14%" Taxi-Out"

FLL" 45.6 65.6 43.8 66.7 16.7 min

ORD" 58.4 71.1 55.3 67.6 17.1 min

DTW" 62.6 80.0 50.6 71.3 16.0 min

Family" D0%" D15%" A0%" A14%"

319" 61.1 75.2 55.9 73.0

320" 52.9 70.0 46.0 66.8

321" 64.9 82.0 48.3 74.1

Spirit Airlines A14% and CF% by Day"


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31!

50.0%

55.0%

60.0%

65.0%

70.0%

75.0%

80.0%

85.0%

90.0%

95.0%

100.0%

8/1/12

8/2/12

8/3/12

8/4/12

8/5/12

8/6/12

8/7/12

8/8/12

8/9/12

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A14%



Key Market Performance!Route" CF%" D0%" D15%" A0%" A14%"

SFO-‐ORD 97.0 29.6 65.0 42.2 66.5 SFO-‐LAX 98.1 34.1 65.3 41.3 65.7 ORD-‐SFO 98.3 29.2 60.0 55.7 71.0 EWR-‐ORD 95.1 41.2 69.2 62.2 74.2 ORD-‐EWR 95.2 36.4 63.8 52.8 69.7 LAX-‐SFO 98.7 29.5 60.5 34.9 59.9 LGA-‐ORD 94.1 56.0 80.8 68.7 80.3 ORD-‐CLE 98.8 44.1 71.0 45.5 69.3 DCA-‐ORD 95.3 43.3 70.6 56.2 70.4 CLE-‐ORD 98.8 61.4 80.1 56.0 77.1


United Airlines Operations Performance August 2012: 98.0% completed, 74.8% on-time departures, 74.1% on-time arrivals!

32!* A330 Operated by Aer Lingus IAD-MAD!

Airport" CF%" D0%" D15%" A0%" A14%" Taxi-Out"IAH" 98.1 44.0 69.7 60.6 77.0 18.3 min ORD" 98.9 44.4 75.7 62.8 80.8 16.8 min EWR" 96.2 38.2 64.2 54.3 69.9 24.3 min DEN" 99.3 52.4 78.9 65.8 83.1 16.1 min SFO" 98.2 37.5 66.1 47.9 66.7 20.8 min IAD" 97.5 45.8 70.6 55.5 74.0 19.5 min LAX" 99.0 46.3 74.5 58.6 77.3 18.6 min CLE" 98.8 61.5 77.3 57.4 75.9 13.6 min

Family" CF%" D0%" D15%" A0%" A14%"A319/320" 97.7 47.3 73.6 58.1 74.6

Airbus A330*" 98.1 47.5 83.6 72.5 88.2

Boeing 737" 99.1 38.0 73.1 52.2 73.3

Boeing 747" 98.2 32.5 64.5 38.7 58.8

Boeing 757" 98.6 37.6 69.0 50.7 70.6

Boeing 747" 97.8 36.4 69.4 54.2 71.8

Boeing 777" 98.3 36.7 69.3 45.8 67.1

ATR-72 Prop" 99.1 93.5 97.5 90.6 96.4

CRJ-200/700" 98.6 60.6 81.1 57.9 79.4

Dash-8-200" 94.9 52.1 67.2 50.5 66.7

EMB-120" 97.4 53.0 71.7 50.4 70.7

EMB-170" 96.2 62.2 81.1 56.7 77.5

ERJ-145" 97.8 56.0 74.8 56.7 74.0

Saab 340" 94.4 49.5 60.4 38.1 55.8

Operator" CF%" D0%" D15%" A0%" A14%"United" 98.5 40.4 72.0 53.2 72.6

ExpressJet" 97.6 56.1 74.7 57.4 74.1

Skywest" 98.7 58.7 79.7 56.1 78.3

Shuttle America" 96.2 62.2 81.1 56.7 77.5

CommutAir" 94.7 54.7 64.8 50.2 64.4

GoJet" 98.5 60.2 78.6 55.0 75.2

Trans States" 98.0 51.8 72.4 49.9 70.0

Mesa" 97.9 64.7 81.1 65.6 80.9

Chautauqua" 98.6 62.6 80.7 48.8 76.6

Silver Airways" 94.4 49.5 60.4 38.1 55.8

Colgan" 94.4 48.5 71.3 51.8 70.1

Republic" 99.6 42.9 73.1 47.6 74.0

Cape Air" 99.1 93.5 97.5 90.6 96.4

Aer Lingus" 98.1 47.5 83.6 72.5 88.2

United Airlines A14% and CF% by Day"


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33!

90.0%

91.0%

92.0%

93.0%

94.0%

95.0%

96.0%

97.0%

98.0%

99.0%

100.0%

50.0%

55.0%

60.0%

65.0%

70.0%

75.0%

80.0%

85.0%

90.0%

95.0%

100.0%

8/1/12

8/2/12

8/3/12

8/4/12

8/5/12

8/6/12

8/7/12

8/8/12

8/9/12

8/10/12

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8/31/12

A14% CF%


Performance by Aircraft Type! Key Market Performance!Family" CF%" D0%" D15%" A0%" A14%"

Airbus A319/320/321" 99.3 71.8 89.1 64.8 84.8 Airbus A330" 99.9 67.4 85.0 66.4 80.0 Boeing 737" 99.3 67.8 86.3 61.0 81.7 Boeing 757" 99.3 65.7 84.4 63.4 79.9 Boeing 767" 98.7 61.3 79.5 60.3 74.9 CRJ Series" 97.9 65.7 81.8 54.8 77.3

Dash 8-100/300" 96.9 55.5 77.5 54.4 75.4 EMB-170/175/190" 97.8 73.3 84.2 60.3 78.4

ERJ-145" 97.6 65.4 82.6 42.7 70.4

Route" CF%" D0%" D15%" A0%" A14%"PHL-‐BOS 98.2 76.1 87.5 72.0 81.6 BOS-‐PHL 99.0 82.8 89.7 77.9 87.6 DCA-‐LGA 94.7 64.1 83.4 67.2 81.2 LGA-‐DCA 94.4 75.7 86.3 58.3 77.9 LGA-‐BOS 92.0 91.5 94.9 86.9 93.3 BOS-‐LGA 93.1 90.4 92.9 84.4 92.1 DCA-‐BOS 98.3 73.0 86.6 70.3 82.0 BOS-‐DCA 98.3 82.7 91.2 65.2 84.4 PHL-‐LGA 95.4 51.8 69.0 45.0 64.2 LGA-‐PHL 94.0 54.0 71.6 45.5 61.2


US Airways Operations Performance August 2012: 98.2% completed, 84.0% on-time departures, 79.5% on-time arrivals!

34!


CLT" 98.8 62.7 84.0 62.7 84.2 19.0 min

PHL" 97.5 60.2 78.3 57.2 75.7 23.0 min

PHX" 99.7 74.5 90.4 72.0 91.5 18.2 min

DCA" 97.5 55.4 76.3 52.0 75.2 23.2 min

Operator" CF%" D0%" D15%" A0%" A14%"US Airways" 99.1 71.3 88.4 64.9 84.0

Air Wisconsin" 97.1 58.1 74.7 45.6 68.5 Piedmont" 96.9 55.5 77.5 54.4 75.4 Republic" 98.1 71.5 82.8 56.6 76.6

PSA" 97.9 62.0 82.5 55.0 79.1 Mesa" 99.2 78.4 90.6 67.4 87.7

Skywest" 98.8 86.3 94.2 70.1 91.1 Chautauqua" 97.5 62.0 80.9 33.7 66.0 Trans States" 98.1 80.1 90.1 80.9 89.3

US Airways A14% and CF% by Day"


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35!

90.0%

92.0%

94.0%

96.0%

98.0%

100.0%

50.0%

55.0%

60.0%

65.0%

70.0%

75.0%

80.0%

85.0%

90.0%

95.0%

100.0%

8/1/12

8/2/12

8/3/12

8/4/12

8/5/12

8/6/12

8/7/12

8/8/12

8/9/12

8/10/12

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A14% CF%





SFO" 99.9 67.6 88.6 63.8 78.8 14.7 min

LAX" 99.8 60.4 86.8 66.6 87.6 12.1 min

JFK" 100.0 53.8 82.2 50.9 80.3 26.8 min

BOS" 99.5 62.6 87.4 55.7 88.2 16.9 min

Route" CF%" D0%" D15%" A0%" A14%"

LAX-‐SFO 99.6 59.4 74.7 62.9 73.0

SFO-‐LAX 100.0 67.1 88.4 70.7 88.0

SFO-‐LAS 100.0 70.1 87.2 56.0 82.5

LAS-‐SFO 100.0 45.3 67.9 54.3 67.9

JFK-‐LAX 100.0 55.1 81.6 53.0 82.2

LAX-‐JFK 100.0 59.3 92.4 49.4 81.5

JFK-‐SFO 100.0 51.3 80.5 70.8 82.5

SFO-‐JFK 100.0 66.9 88.7 53.6 84.8

SFO-‐SAN 100.0 72.8 87.8 72.1 88.4

SFO-‐SEA 100.0 62.4 88.6 72.5 86.6


Virgin America Operations Performance August 2012: 99.8% completed, 86.0% on-time departures, 84.1% on-time arrivals!

36!

Family" CF%" D0%" D15%" A0%" A14%"

319" 99.7 66.7 88.2 63.7 84.8

320" 99.9 62.1 85.4 64.2 84.0

Virgin America A14% and CF% by Day"


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37!

90.0%

92.0%

94.0%

96.0%

98.0%

100.0%

50.0%

55.0%

60.0%

65.0%

70.0%

75.0%

80.0%

85.0%

90.0%

95.0%

100.0%

8/1/12

8/2/12

8/3/12

8/4/12

8/5/12

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8/29/12

8/30/12

8/31/12

A14% CF%

Notes & Methods"

Methodology. masFlight operations data is collected from various operational and schedule providers and matched using proprietary algorithms. Data sources include flight, schedule and aircraft position data obtained from airlines, purchased from third-party commercial vendors, and collected from real-time information feeds from the Federal Aviation Administration, NOAA and other government sources. !!Legal Terms of Use. You may not sell, sublicense, transfer, reverse engineer, distribute or otherwise alter any part of masFlight Daily Reports without prior approval from Marks Systems Inc. You may not utilize masFlight data for any aviation, commercial, operational, law enforcement, or judicial activity that relies on the accuracy, availability, or validity of the data or summaries provided, including for any passenger rights claims actions such as those under DOT Part 259 or EU Regulation 261/2004.!!masFlight is a registered trademark of Marks Systems Inc.!Copyright 2012 Marks Systems Inc., masflight.com, All Rights Reserved!!For more information, please contact:!Edmund Otubuah"Director of Aviation Products"[email protected]!

38!

Methodology"

masFlight, a Marks Systems product, is an analytics platform focused on aviation operations. We integrate multiple data sources to create reliable, end-to-end records for 82,000+ global flight operations daily. !!

About masFlight and Marks Systems"

masFlight data can be used to gain insight to aviation operations questions through improved competitive environment context and transparency. !

masFlight goes far beyond U.S. DOT and typical FLIFO data sets. We collect and consolidate operational data for virtually all U.S. carriers and for many global airlines, allowing apples-to-apples comparisons.! !We link contextual information including published schedules, weather, airport configuration, and fleet registries to individual flights, allowing analysts to focus queries on relevant metrics or constraints.! !We are a team of experienced aviation operations analysts who understand the importance of data integrity and accuracy. We multi-source our information and extensively validate and reconcile new data.!!Our portfolio of solutions makes accessing masFlight data easy. !

•  Web application!•  Direct cloud SQL access!•  Reports & dashboards!•  Custom data requests!•  Consulting solutions!

Marks Systems is a privately held company based in the Washington, DC area."!!Marks Systems Inc.!4833 Rugby Avenue!Suite 301!Bethesda, MD 20814!(888) 809-2750 Toll-Free!!www.masflight.com!!Press Contact:"[email protected]!!!

39!

Documents

Monthly Performance Report August 2012