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A Question of Quality:
What impact do Nurse Practitioners have on Primary Health Care
in the UK?
Monique Mavronicolas
Date: March 2015
Word count: 6747
Abstract
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This study ais to access !urse "ractitioners# $erce$tions o% their
i$act on $riary health care and ho& their contribution to the health
service industry in'uences the quality o% $atient care( )n order to *ain
insi*ht into the health service industry in the +nited ,in*do and the
issues &hich have increasin*ly dra&n edia attention and concoitantly
$ut the s$otli*ht directly on the edical %raternity- a cohort o% seven
quali.ed !urse "ractitioners &ere invited to $artici$ate in this research
study( /esearch .ndin*s in this study stron*ly su**est that eective
ana*eent o% care standards requires care%ul strate*ic $lannin*
bet&een the boardroo and the bedside( A$art %ro health and social
care onitorin* *rou$s onitorin* service standards- ore $roactive
strate*ies need to be set in $lace to $revent a isatch in sills bet&een
su$$ly and deand( +nder sourcin* o% counity and social care
services reains a concern and overnent investent in the current
nursin* &or%orce needs to be a $riority(
2
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Table o% 3ontents
Abstract(( 2
Table o% 3ontents
Acno&led*eents(( 4
1( )ntroduction( 5
1(1 ac*round(( 5
1(2 /esearch Ais 5
1( utline o% 3ha$ters( 6
2( 8iterature /evie&( 7
2(1 Methodolo*y
72(2 !ursin* shorta*es and the i$act on "atient 3are
( 92( The role o% !urse "ractitioners co$ared to eneral "ractitioners
(( 12(4 )$rovin* service delivery in "riary ealthcare
152(5 Discussion
( 16( /esearch Methodolo*y
((
17
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(1 )ntroduction
1;(2 /esearch Desi*n
(( 1;( /esearch Methods
( 19((1 /esearch )nstruent
19((2 indin*s
254(1 )ntroduction
254(2 ?uality o% >rontline "atient 3are
( 254( !urse "ractitioner#s relation to eneral "ractitioners
( 2;4(4 Discussion
( 295( 3onclusion and /ecoendations
( 05(1 /esearch 8iitations
( 15(2 indin*s
(( 1
4
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5( )$lications o% the /esearch >indin*s
(( 25(4 ,ey /ecoendations
5(5 Areas %or >uture /esearch
(
/e%erences
( 4 A$$endi@ ) A$$endi@ ))
(( 7B
;
3onsent >ors
(( 40
Acno&led*eents
) &ould lie to than the study res$ondents &ho oered their tie and
invaluable insi*ht to&ards this research study(
A s$ecial thans also to =ast
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Chapter 1 !ntroduction
1.1 Background
=ver since the decrease in deand %or the services o% *eneral
$ractitioners C"#s- $articularly in Western countries- the dynaic o%
$atient care has had an interestin* shi%t and %ocused on nursin* sta( >or
this reason- as$ects o% care usually $rovided by "#s have eant that
nurses have had to undertae a ore s$ecialist role es$ecially- %or
e@a$le- in the routine ana*eent o% chronic diseases( De$endin* on
the co$le@ity o% $atient care needed- level o% trainin* o% the nurse- as
&ell as the de*ree o% autonoy- care ay be $rovided by a nurse
$ractitioner C8aurant et al( 2004(
o&ever- &ith a very notable decline in nursin* nubers in the
+nited ,in*do resultin* %ro nuerous %actors such as $oor strate*ic
decisions and bud*et cuts- any o% the older and ore e@$erienced
6
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nurses have had to be recalled to lend their clinical e@$ertise and hel$
train a youn* and ine@$erienced nursin* &or%orce(
1.2 Research Aims
The study &ill tae the %or o% e$irical research( Due to the
constraints o% the siEe o% this sall qualitative study- the sa$le *rou$ o%
intervie&ees &ill $rovide data &hich &ill be liited to the $erce$tions o%
these intervie&ees(
The ai o% this research study is to assess !urse "ractitioner#s
$erce$tions o% $riary health care in the +nited ,in*do &ith a vie& to
their contribution to the health service industry and &hether in their vie&-
this has any i$act on the quality o% service delivery in $atient care(
These ais &ill be o$erationalised by eans o% the %ollo&in* s$eci.c
obFectives:
)( to identi%y !urse "ractitioner#s $erce$tions o% the quality o%
$riary health care in the +, ))( to identi%y the $erce$tions o% &hat i$act their role as health
care $roviders has on $riary health care in the +, )))( to identi%y and e@aine the challen*es &hich !urse "ractitioners
%ace re*ardin* service delivery in $riary health care
>ro e@ainin* the data *enerated by this research- it is ho$ed that the
outcoe o% this study &ill shed li*ht on $ossible *a$s in the $ublic health
services(
1.3 Outline of Chapters
7
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The literature revie& &hich $roceeds this cha$ter- hi*hli*hts the
state o% the health services in the +nited ,in*do and the $ressures
%acin* the !
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)))( What are the best &ays %or enablin* !" to i$rove on their
$riary care service delivery and $rovide a %or&ard looin*
strate*yG
To address the .rst research question- the .rst $art o% the literature
revie& &ill $ur$osely discuss the issue o% nursin* su$$ly and deand
issues- other&ise no&n as &or%orce *a$s- &hich $resently aect !<
or*anisations and the consequential eect on $atient care(
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When selectin* a$$ro$riate literature- ey&ords or search ters
should be used &hen locatin* use%ul in%oration %or the revie& o%
literature CAdler 3lar 2011( )n search %or related literature relevant to
this study- the %ollo&in* ey search &ordsHters &ere used in this study:
Inurse $ractitioner#- Iadvanced nurse $ractitioner#- I$riary health care#-
Inurse $ractitioners &orin* in $riary care#- Inational health services
+,#- and Iadvanced nursin* in the +,#( The online databases o% J
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revie&ed Fournals &as subFected to critical a$$raisal( >inally- in%oration
*athered %ro the acadeic $ublications and %e& selected $eerBrevie&ed
Fournals- &ere subdivided and %orally &ritten under the %ollo&in* ey
thees:
2.2 Nursing shortages and the impact on atient Care
)n the +nited orin* the cornerstone o% =n*land#s !ational ealth
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errors( This &as %ound to be the case o% 11 hi*h incoe countries
surveyed- &hich include >rance-
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%ollo&in* ethods: salaries- ca$itation and %eeB%orBservice( To i$rove the
quality o% the services available to the $atients o% the !
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outside o% ritain &ith re$ortedly one in .ve nurses e$loyed in +,
hos$itals coin* %ro
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!urse "ractitioners- by virtue o% their &or sco$e and
res$onsibilities- are o%ten described as Iautonoous# and Iinde$endent#
$ractitioners( y i$lication this also eans that &hen it coes to !"#s
actions- they are $ro%essionally and $ersonally accountable( >or e@a$le-
should !"#s decide not to undertae $atient care in a certain &ay- they
ust be *iven the autonoy and authority to ae those decisions &hich
are in the best interests o% their $atient( 3onsequentially- this hi*hli*hts
!"#s vulnerabilities based on the %act that they are ana*in* clinical
uncertainty( o&ever in ters o% vicarious liability- !"#s are no ore
vulnerable to clais o% liability than say- other nurses or even eneral
"ractitioners- as it is usually the e$loyer &ho is sued in the instance o%
thin*s *oin* &ron* CCompetencies in nursing$ Nurse practitioners 2005(
)n a study on $riary care and the i$act o% nurse $ractitioners on
the &orload o% *eneral $ractitioners- the randoiEed controlled trial
revealed that by incor$oratin* nurse $ractitioners into *eneral $ractice
teas- did not initially reduce the &orload o% *eneral $ractitioners(
bFective and subFective &orloads &ere easured( This eant that- at
least in the short ter- there &as evidence to su**est that !"#s are used
as su$$leents rather than substitutes &hen it coes to care *iven by
"#s C8aurant et al( 2004(
!urse "ractitioners or
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C"( This eans that they &or &ith rather than %or "#s &ith the
e$hasis bein* on collaboration rather than substitution( )n ters o%
quali.cations- they &ill have had a iniu trainin* o% a de*ree level(
Additionally- they &ill have been trained and are able to deonstrate
sills &hich include $hysical assessent- edical consultations-
dia*nosis- health $rootion and be able to su$$ort s$eci.c areas o% lon*
ter conditions &hich could include astha and diabetes( The /3!
aes the recoendation %or those &antin* to becoe !"#s to
undertae study and trainin* to at least an honours de*ree level &hile
Advanced !urse "ractitioners CA!"- are ty$ically able to oer the sae
services o% a nurse $ractitioner- but in addition &ill have a $rescribin*
quali.cation as &ell as a Master#s de*ree C!< 3areers(
)n a systeic $eer revie& o% an international study on nurse
$ractitioners- data revealed that there &as lo& to oderate evidence to
su**est that des$ite $atient health outcoes bein* siilar %or nurse
$ractitioners and doctors- the quality o% care and $atient satis%action &as
hi*her in relation to nurse $ractitioners co$ared &ith doctors( The study
also revealed that there &as oderate quality evidence to su**est that
nurse $ractitioners undertoo ore investi*ations and had lon*er
consultations co$ared &ith doctors( The study &as o% nurse
$ractitioners &orin* in $riary healthcare involvin* initial assessent
and autonoous ana*eent o% $atients C
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)n ters o% $ers$ectives on &or%orce *a$s- the /3! $redicts that
the %all in nubers o% nurses in the +,- could reach as uch as 2; $er
cent C100-000 by 2022 Cuchan and
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2., -iscussion
There are nuerous incentives and onitorin* bodies in $lace in the
+, &ith the $ur$ose o% i$rovin* the quality and availability o% national
health care services( Additionally- %undin* has increased to try and
accoodate deands in health care( o&ever- the costBeective
shi%tin* o% $ublic health services has hi*hli*hted certain vulnerabilities
&hile leavin*- es$ecially the $riary care sector- over stretched and
under nursed( This has had a ne*ative i$act- es$ecially in an
increasin*ly hi*hli*hted and assessed cate*ory o% $atient e@$erience(
The need to i$rovin* service delivery in $riary health care has
there%ore becoe equally i$ortant( The role o% !urse "ractitioner in an
ever d&indlin* &or%orce thus becoes a %ocal $oint &hen assessin* the
quality o% $atient care and ho& eectively !"#s are $rovidin* a
su$$leentary service to "#s(
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Chapter & $esearch 'ethodolo(y
3.1 *ntroduction
This cha$ter discusses the ethod used in the research study(
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e@$erience o% the researcher durin* the entire $rocess o% co$letin* this
study(
3.2 Research -esign
A qualitative research desi*n &as chosen- because it allo&s the
researcher to *ather a ore inBde$th descri$tion concernin* the
$ro%essional e@$eriences o% each quali.ed research intervie&ee( y usin*
a seiBstructured research intervie& schedule- the e$irical research
study desi*n- $ur$osely ade use o% data obtained %ro intervie&s &ith
senior nurse $ractitioners(
Ty$ically- the use o% seiBstructured research intervie& ethods-
heavily rely on the interB$ersonal sills o% the research intervie&er(
There%ore- it is essential on the $art o% the intervie&er to .rst establish a
ra$$ort &ith his or her $ros$ective research intervie&ees( )n this study-
re*ardless o% a*e- *ender and nationality- quali.ed research intervie&ees
&ere identi.ed throu*h the researcher#s $ro%essional net&or( olt C2010
notes that intervie&s can be done either %aceBtoB%ace or via tele$hone( )n
line &ith this- the research intervie&s &ere undertaen %aceBtoB%ace &ith
each o% the research intervie&ees- by tele$hone or throu*h the use o%
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candidate( There%ore- the use o% this $articular $riary research
technique- allo&s each o% the research intervie&ees to disclose their o&n
$ersonal thou*hts and %eelin*s re*ardin* the research questions ased in
the actual intervie&s Colt- 2010( Aside %ro ain* I%ree 'o research
intervie&s $ossible- the researcher &ill be able to *ather $ure subFective
res$onses C3ohen- Manion Morrison 2011 and valid in%oration
concernin* the $ersonal e@$eriences o% each research intervie&ee CTaylor
>rancis- 201(
The seiBstructured research intervie& schedule in this study- &as
desi*ned under %our aFor classi.cations as %ollo&: bac*round-
$ers$ectives on quality and i$act o% care- &orBrole challen*es and
lastly- career $ro*ression(
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study- data *eneration &ould only be required %ro intervie&in* $riary
care !urse "ractitioners C!" &orin* at an advanced level o% $ractice P
other&ise no&n as advanced nurse $ractitioners or A!" P and not include
/e*istered !urses C/! or ealth 3are Worers C3W or ealth 3are
Assistants C3A( Additionally- the research res$ondents &ere required to
be e$loyed in the $ublic health care syste(
The $riary ode o% counication used to *enerate data %ro
the research cohort- &as the use o% %aceBtoB%ace intervie&s- althou*h
&here this &as not $ossible-
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3areH
=er*ency!urse
"ractitioner
de$artent-contribute to&ardssta induction$ro*raes
care
>aceBtoB>ace)ntervie&
MaceBtoB>ace)ntervie&
aceBtoB>ace)ntervie&
M
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$atients $resentin*&ith acute andchronic edicalconditions in both a&alBin and booed
routinea$$ointentssettin*
3.3.2 &ling
nce a list o% $otential candidates &as located- all o% &ho &ere
either currently e$loyed in $ublic health services or at soe sta*e in
their career- their $ro%essional e@$ertise and overall $ro.le &as care%ully
revie&ed by the researcher- be%ore sendin* each o% the $otential research
candidates an introductory eBail e@$lainin* the ain $ur$ose o% the
study- the reasons %or bein* invited to $artici$ate in the study- includin*
other research ethics required as a candidacy $reBrequisite(
3.3.3 -ata Analysis
As %ar as data and analysis o% research .ndin*s is concerned- it is
deeed ethical not to %abricate- %alsi%y or coit any si*ns o% $la*iaris
durin* the course o% the research study CMarsden Wri*ht- 2010( To
avoid the lielihood o% any such $erils- the *atherin* o% $riary data %ro
the research intervie&s- &as analyEed to*ether &ith the *athered
secondary data(
3.) thical Considerations
A nuber o% ethical considerations *overnin* the study- &ere
hi*hli*hted in the research desi*n( "rior to coencin* research- all the
ethical considerations &ere %ully adhered to( The rule o% conduct
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associated &ith in%ored consent- $ertains to $rovidin* each o% the
$otential research intervie&ees- &ith the choice o% voluntary $artici$ation
in the research intervie& Cde Raus- 2002( As such- it &as ethical to
$rovide each o% the $otential research intervie&ees- &ith the o$tion o%
choosin* &hether or not to $artici$ate in this study( )n res$ect to the
$rinci$les o% in%ored consent- each o% the research intervie&ees &ere
in%ored about the ain $ur$ose o% the study- the o$tion o% research
intervie& $artici$ation- includin* their ri*ht to &ithdra& Cu$ to the $oint
&here the data is analysed &ithout the need to $rovide a reason %or
&ithdra&al( Additionally- each o% the research res$ondents &ere in%ored
that any questions they ay have at any sta*e o% the research study-
&ould be ans&ered in %ull by the researcher C
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)t is soeties the case that third $arties are interested in usin* the
*athered data $resented in an acadeic study( This &ould understandably
$resent data usa*e considerations in accordance &ith re*ulation- in the
case o% this $articular study- in accordance &ith the Data "rotection Act
C199;( As such- $artici$ants &ere in%ored about the lielihood o% the
recorded data $rovided in this study- bein* archived or ade available %or
%uture research studies( =@ce$t %or the subFective res$onse %ro each o%
the research intervie&ees- the research to$ic o% this study &as not
deeed sensitive in nature( To avoid $la*iaris in any %or- all
in%oration %ound in $eerBrevie&ed Fournals- acadeic boos or relevant
or*aniEational &ebsites- &ere $ara$hrased( 8ie&ise- a$$ro$riate
re%erencin* &as observed throu*hout this study(
3., Conclusion
The research res$ondents &ere %ound to be very hel$%ul and
%orthcoin* durin* the intervie& $rocess( The atos$here durin* the
intervie&s &as rela@ed and the intervie&ees o%ten added ore
in%oration to the questions than &as needed by the researcher(
Additionally- &here there &ere technical eleents that the researcher &as
not %ailiar &ith or unsure o%- such as certain terinolo*y- the
res$ondents al&ays too tie to elaborate %urther(
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Chapter 2 $esearch 3indin(s
4(1 )ntroduction
The seiBstructured intervie& schedule can be vie&ed under
A$$endi@ )) o% this study( ?uestion 1 P o% the intervie& schedule are
suarised in table 1(1 listed above in the $revious cha$ter( The research
.ndin*s based on the reainin* intervie& questions- &hich are detailed in
the $roceedin* subsections o% this cha$ter- are *rou$ed into t&o ain
sections- naely quality o% %rontline $atient care- %ollo&ed by a section on
!"#s relation to eneral "ractitioners( The reason %or includin* this last
section- &as to *au*e !"#s $erce$tions o% ho& they %elt about their
Isu$$leentary# roles in a healthcare environent &here o%ten ties-
des$ite their assistance to *eneral $ractitioners- in $ractice they $er%or
any o% the sae %unctions(
4(2 ?uality o% >rontline "atient 3are
2;
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)n res$onse to 4uestion num-er 2- relatin* to the !"#s $erce$tions
on the quality o% $riary health care in the +,- the aFority o% the
research res$ondents %elt that &hile $riary health care &as
co$aratively better than in ost other hi*h incoe countries- there
&ere very clear challen*es to $rovidin* a consistent standard o% health
care( )ntervie& res$ondent nuber %elt that the !ursin* and Mid&i%ery
3ouncil set out clear enou*h *uidelines and &as $roactive enou*h &ith
their hearin*s and outcoes $rocesses %or dealin* &ith restrictions-
sanctions and sus$ension orders in investi*atin* co$laints re*ardin*
nurses( /es$ondent nuber 5 and 6 %elt that the education and trainin* o%
+, nurses &as o% a suLciently hi*h enou*h standard and that this
%actored into the quality o% care &hich nurse $ractitioners &ere able to
$rovide to their $atients(
Question num-er 5 o% the intervie& schedule ased the intervie&
res$ondents about ho& they $erceived their i$act on the $ublic health
syste in ters o% $rovidin* $atient care( The res$onses &ere
understandably ore diverse and individually subFective than the ans&ers
to question nuber 4( "artici$ant 2 and 7 %elt that they had a sense o%
$ersonal $ride in $rovidin* a hi*h level o% $atient care and that because
they &ere surrounded by a su$$ortive tea o% collea*ues- this ade it a
$leasure to do their Fobs and it eant that their $atients acno&led*ed
their level o% care( /es$ondent nuber 1 entioned that %rontline $ublic
health- althou*h o%ten challen*in* and eotionally deandin*- &as a
re&ardin* $ro%ession to be in althou*h her concern &as that &ith the
bud*et cuts ade- $atients &ho are in $ain %or e@a$le and requirin*
29
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edication to relieve their $ain- have to be re%used that edication based
on the %act that it is too e@$ensive( The res$ondent there%ore %elt that it is
issues lie this that ae it diLcult as a nurse $ractitioner- to %eel lie one
is havin* a $ositive i$act on %rontline health care( "artici$ants - 4 and 5
all shared a siilar vie&$oint in that they %elt that they &ere
overe@tended in their $ractices and there%ore could not tae on ore
duties( This there%ore had a ne*ative i$act on their contribution in ters
o% $rovidin* $atient care as they had to ee$ their consultations to a bare
iniu(
The research res$ondents &ere observably interested in ans&erin*
4uestion 6- &hich ased about $rovidin* %eedbac on challen*es &hich
they encountered in their &or roles( There &as a unanious a*reeent
aon* res$ondents concernin* the challen*in* as$ect o% their &or roles
as nurse $ractitioners( The interestin* outcoe o% the res$onses in
relation to question 6- &as that the res$ondents all a*reed that their
advanced education and trainin* enabled the to eectively co$e &ith
the clinical co$le@ities o% their &or roles( o&ever- the nuber o%
challen*es $resent in their &or environents- &ere o%ten either directly
or indirectly a result o% %actors outside the sco$e o% their roles as $riary
health care $ractitioners( >or e@a$le- $artici$ant 2 e@$ressed that &hat
&as soeties challen*in* about their role as a nurse $ractitioner and
&hich bore an indirect i$act on the level o% service they &ere able to
$rovide to $atients- &as the obsession &ith eetin* tar*ets set by
ana*eent and that this consequently contributed to&ards overall sta
stress levels( "artici$ant 5 e@$lained that &hat they %ound challen*in* &as
0
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soeties seein* clear evidence o% cases involvin* hos$ital $atients &ho
had been ne*lected- not by their o&n %aily or carers- but by other
*eneral nursin* sta( )t &as %urther e@$lained that in their vie&- a $resent
and %uture challen*e- is the deand %or nurses and that the *ro&in*
elderly $o$ulation has a direct bearin* on this need( "artici$ant 6 had a
%airly siilar res$onse to $artici$ant 5( They e@$lained that &hat they
%ound challen*in* &as the disconcertent o% seein* $atients &ho
soeties *et lost and con%used in the syste and then havin* to return
%or a$$ointents( This is seen $articularly &here there is ore than one
s$ecialist treatin* the $atient or lac o% coordination o% other services
$rovided( "artici$ants 1- and 7 coented on overcro&din* in A=
&ards( "artici$ant added that they see the $revalence o% $atients &illin*
to &ait %or hours in A= si$ly because they cannot *et a quic enou*h
a$$ointent &ith their o&n "#s or they &ould rather &ait in A= to see
soeone %ace to %ace than to s$ea to a nurse $ractitioner over the
$hone( The consensus aon* the intervie& $artici$ants &as that this
inclination seen in certain $atients- &hile understandable to a de*ree- only
created ore co$lications both %or eer*ency sta teas as &ell as
those A= $atients &ho le*itiately needed eer*ency edical
treatent( o&ever- $artici$ant 7 concluded that the alternative advice to
$atients to stay a&ay %ro A= unless their lives are at ris- is si$ly
ludicrous advice(
4( !urse "ractitioner#s relation to eneral "ractitioners
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When the res$ondents &ere ased 4uestion 7- &hether they %elt
that the $ay *a$ bet&een advanced nurses and *eneral $ractitioners &as
too bi*- the ans&ers $rovided by the res$ondents also revealed an insi*ht
into the subtle nuances o% their &orin* relationshi$s &ith " sta( >or
e@a$le res$ondent nuber 5- &ho holds the $osition o% 8ead !urse
"ractitioner in their $articular &or settin*- e@$lained that "#s and !"#s
are siilar in that they both dia*nose and treat $atients &ith acute and
chronic diseases( The level o% clinical autonoy &hich is also aorded to
!"#s- brin*s the in line &ith "#s and allo&s the to $ractice a %ull sco$e
o% edicine( >or this reason- as res$ondent 5 e@$lains- !"#s are receivin*
ore Fob oers than ever be%ore and it also eans that their $ay is
increasin*( /es$ondent 2 e@$lained that it &as !"#s &ho &ere boostin*
the deand %or edical services( While their roles in ters o% $riary
health care- are su$$leentary co$ared to "#s- res$ondent 2 still did
not thin that the $ay dierence &as o% suLciently hi*h variances to
&arrant dissatis%action on the $art o% !"#s( The reainder o% the
res$ondents held siilar vie&$oints to question 7(
When 4uestion 8 &as $osed to the research res$ondents- the
aFority e@$ressed their satis%action &ith the quali.cations they had
attained in advanced nursin*( /es$ondent 5 e@$lained that !"#s are
already at an advanta*e over their avera*e re*istered nurse counter$arts(
)n %act- as they e@$lained- &ith soe !"#s &ho hold a Master#s de*ree-
they even have an advanta*e over soe edical students as those !"#s
&ith advanced de*rees have already studied and $assed any o% the
courses required by students studyin* to&ards becoin* a doctor(
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/es$ondent e@$lained that becoin* a !" holds a sli*ht advanta*e in
that- es$ecially in ters o% $riary health care- one is able to start
$racticin* sooner &hich also increases your earnin* $otential and $ayin*
o any student loans sooner( iven the choice to start over a*ain- they
&ould de.nitely not hesitate to %ollo& the !" study route over the "
route( /es$ondent 4 %elt that !"#s and "#s have a dierent coitent
des$ite !"#s sharin* any o% the sae duties as a "( !"#s study to
dia*nose and cure $atients- &hereas "#s study to dia*nose and cure
diseases( iven the o$$ortunity to study %urther- res$ondent 4 &ould
s$ecialise as an Advanced !urse "ractitioner( /es$ondent 4#s res$onse
*enerally set the tone %or all the res$ondents in that- *iven their current
&or roles and quali.cations- they &ere content &ith reainin* !"#s( The
contentent %actor stes %ro their &or advanta*es- such as ease o%
e$loyability- &or autonoy and %rontline coitent to $atient care
and &or satis%action(
4(4 Discussion
While it is challen*in* to ascertain &hether the $erce$tions o% a
sall crossBsection o% !urse "ractitioners re$resented in this study-
accurately ebody the $erce$tions o% the &ider $ro%ession o% $riary care
$ractitioners- &hat the data has revealed- are t&o $oints:
>irstly- that the res$ondents are *enerally in a*reeent &ith re*ards to
vie&s on the status o% $riary health care in the +,(
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Chapter 5 Conclusion and $ecommendations
5(1 /esearch 8iitations
The sall crossBsection o% !urse "ractitioners co$osin* the study
cohort in this $a$er- des$ite the $revalence o% !"#s in ost health care
settin*s in the +,- is re'ective o% the co$aratively sall nuber o% !"#s
not only $resently e$loyed in the +nited ,in*do- but also &orld&ide(
This $rovided an increased challen*e in accuulatin* the total nuber o%
res$ondents available to tae $art in this study and a lar*er test sa$le
&ould there%ore $rovide i$ortant validatin* data in uch needed %uture
research on the sae to$ic( Additionally- the e@istence o% a ared
abi*uity in de.nin* &hat a !urse "ractitioner is in ters o% their role and
%unction- added to the liited e@istin* data available %or $ur$oses o% and
use in this study(
5(2 indin*s
The aFority o% !urse "ractitioners intervie&ed- &ere con.dent in
the %act that their education and trainin*- enabled the &ith a certain
$ro.ciency to $rovide a *ood level o% $riary health care( There &as a
consensus aon* the res$ondents that the $roble &ith $riary health
care in the +,- &as &ith ana*in* to $rovide a consistent standard o%
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health care across the board( Additionally- the consensus aon*
res$ondents &as that their &or roles $resented a nuber o% varyin*
challen*es( These challen*es ran*ed %ro the re$orted obsession &ith
eetin* tar*ets set by ana*eent- bein* overe@tended in their
$ractices &hich reduced the consultation ties &ith $atients- to dealin*
&ith the overcro&din* o% A= &ards( The data su$$lied by the
res$ondents there%ore irrors a nuber o% the $oints raised in the
literature revie& in cha$ter t&o o% this study( indin*s
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While there are nuerous %actors &hich attribute to the &orB
$ressures and deands on nurse $ractitioners- such as hos$ital
overcro&din* and isuse o% A= centres- the star reality is that &here
there is an a*in* +, $o$ulation- *iven the current $ressures on the !uture /esearch
As the data revie&ed in this study revealed- includin* the $ersonal
insi*ht oered by the study res$ondents- the services o% eer*ency nurse
$ractitioners are increasin*ly in deand( ased on the overburdenin* o%
6
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hos$itals and $ublic resources in the +, &hich includes the shorta*e o%
eneral "ractitioners- continued studies into =!"#s and outcoes related
to sa%ety and quality o% $atient care- is needed(
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A$$endi@ ) P "artici$ant 3onsent >or
=ast
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Tel: 0177772611
Pro9ect .itle: A ?uestion o% ?uality: What i$act do !urse "ractitioners
have in "riary ealth 3are in the +,G
Name of $esearcher: Monique Mavronicolas
Please initial -o
1( ) con.r that ) understand the $ur$ose o% the study( Throu*h e@$lanation-) have had the o$$ortunity to consider the in%oration- as
questions andhave had these ans&ered satis%actorily(
2( ) understand that y $artici$ation is voluntary and that ) a %ree to&ithdra& at any tie &ithout *ivin* any reason- u$ to the $oint&hen thedata is analysed(
( ) understand that data collected durin* the study- ay be looed at byindividuals %ro the =ast
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Question 1: What is your 9o- role?
Question ": What are your ma9or responsi-ilities?
Question &: Ho% many years have you -een in service?
Question 2: What are your vie%s on the 4uality of care in the UK?
Question 5: What do you perceive to -e your impact on the pu-lic
health system in terms of providin( patient care?
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Question 6: What are the challen(es %hich you face in your %or;
role?
Question 7: