Mohamed Mohamed Ahmed Ibrahiem

Address : Hehia, Sharkia, EgyptHome Tel : (+2) 055-2550247Mobile : (+966) 541581571E-mail : engmohamedeltokhy@gmail.com

ObjectiveMulti-skilled software specialist with comprehensive experience in implementing and operating complex and integrated IBM solutions on different operating systems.

Personal InformationNationality : EgyptianDate of Birth : June 23, 1981Religion : Muslim.Marital Status : Married.Military Service : Exempted.

Education1998-2003 Zagazig University, Zagazig, Egypt

B.Sc. of Electrical Engineering (Communication & Electronics department). Overall final grade: Good. Graduation project: wireless Telecommunication Systems. Project grade: Excellent.

Certification and Qualification1. IBM Egypt IT Professional Training Program Egypt Graduates Project.

(1200 Training hours (330 Hrs. soft-skills & 870 Hrs. IT courses)).(Network Management & Security) (TIVOLI)

From DEC, 10-2006 to NOV, 1-20072- Certified LPI (Linux Professional Institute)

LPI 117-101 LX01 Linux Basics. LX02 Linux Power User LX03 Linux System Administration I

LPI 117-102 LX07 Linux Network TCP/IP Administration I LX25 Linux as a Web server ( APACHE SERVER ) LX26 Linux Integration with Windows ( SAMBA SERVER )

3- IBM Certified Deployment Professional--Tivoli Storage Manager V5.3 4- IBM Certified Deployment Professional--Tivoli Access Manager for e business

V6.05- IBM Certified Deployment Professional-Tivoli Netcool Core V2.0 6- IBM Certified Deployment Professional-Tivoli Network Manager IP Edition

V3.77- Security Certified Network Professional (SCNP).8- Security Certified Network Architecture (SCNA).9- Certified DALE CARNEGIE TRAINING SOFT SKILLS.10- Certified Berlitz certificate (4 levels of the Berlitz ENGILISH)(language for

life).

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Products and Vendors IBM Products:

1. IBM Tivoli Netcool/OMNIbus V7.1&V7.2.1&V7.3.1&V7.4&V8.12. IBM Tivoli Netcool/Webtop V2.03. Tivoli Integrated Portal V2.1&V2.24. IBM Tivoli Identity Manager (ITIM)5. IBM Tivoli Access Manager for e-business V6.0 6. IBM Tivoli Netcool Precision IP V3.67. IBM Tivoli Network Manager Entry Edition (V3.7)8. IBM Tivoli Network Manager IP Edition V3.7&V3.8&V3.9&V4.1.19. IBM Tivoli Netcool Reporter V2.210. Tivoli Common Reporting 2.1.111. IBM Tivoli Netcool Impact V5.1&V6.112. IBM Tivoli Business Service Manager V4.2&V6.113. IBM Tivoli Netcool Service Quality Manager V4.1.414. IBM Infosphere Datastage V8.715. IBM Netcool Operations Insight V1.316. SAP Business Objects BI V417. IBM Maximo V6.2.1 and V7.118. IBM Tivoli Enterprise Console (V3.9)19. IBM Tivoli Directory Integrator.20. IBM Tivoli Monitoring V 6.2.121. IBM Tivoli Directory Server V6.222. IBM WebSphere Service Registry and Repository V7.023. IBM WebSphere Process Server V624. IBM Websphere Enterprise Service Bus V625. IBM Cognos 8 BI26. IBM Websphere MQ V7.027. IBM Websphere Bussiness Monitor V6.228. IBM Websphere DataPower SOA Appliance29. IBM Websphere Application server 6.130. IBM DB2 V9.531. IBM Tivoli Composite Application Manager for SOA32. IBM Proventia Enterprise Scanner33. IBM Security Network Intrusion Prevention System.

SUN Products:1. SUN N1 management system.2. Sun provisioning system.3. Sun Ray system.

VMWARE Products- ESX server.- vCenter Server

Oracle Products- Oracle E bussiness suite (GL-AR-AP)

Symantec Products- Symantec NetBackup V7.1

Operating Systems- Windows server 2003 and 2008- Linux RHEL4, and RHEL5- Solaris10.- IBM AIX 6 Basics

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Work Experience:

From : April 2014To : PresentCompany : EJADA SYSTEMS COMPANY LIMITEDPosition : OSS ConsultantJob Description : Netcool Technical consultant.

Responsible for the developing, operating and customizing MOBILY OSS system.

From : January 2011To : April 2014Company : National Management Institute (NMI)Position : Senior IBM Software SpecialistJob Description : Technical and Support Engineer in IBM Software Products.

Responsible for the National Project (G2G).

From : January 2008To : December 2010Company : SMART SYSTEM companyPosition : Software Specialist Job Description : Technical Engineer in IBM software products, SUN

Microsystems software products and VMware Products.

From : December 2006To : December 2007Company : EGP scholarshipPosition : TraineeJob Description : Trainee

From : January 2004To : November 2006Company : SanyoPosition : Electric EngineerJob Description : Electronics system engineer

Projects:

1. EJADA SYSTEMS COMPANY LIMITED (MOBILY OSS) Prepare Upgrade Environment for Mobily OSS.

- Install new versions of the installed Mobily OSS environment.- Setup HA solution between two different sites.- Migrate the old Environment with the implemented customizations to the

new Environment. Integrate Netcool Web GUI with JAZZ SM

- Creating maps and views based on the connection created. Develop the required rules for integration between devices, EMSs and OSS

- Developing NetCool Probes to integrate with F5, Procera devices through MIBs.

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- Working in NetCool Probes to integrate Monitoring systems like BMC-BPPM (two way integration) using Impact Command Response and trap OIDs analysis.

Manage and operate the ITNM servers installed inside the OSS system. - Install latest FixPacks.- Customize some stitchers to enrich static data to discovery through external Oracle DB.- Manage ITNM pollers and discovery configurations.

Manage, develop and operate Netcool OMNIbus:- Omnibus events management, triggers, classes, groups and restriction filters.

Manage and operate Netcool Reporter.- Creating Custom reports and set report schedules to be run and sent emails with attached reports to operators daily, weekly and monthly.

Manage and develop and operate Netcool Impact- Command response Policy to integrate with BMC-BPPM.- Writing Impact Policies for event enrich in Object Serve- Writing Impact Policies for sending emails and SMS notifications to customers with the problem and clearance through Oracle DB Stored procedures.

Manage and and operate Netcool WebGUI- Give user access to use system for monitoring events according to view and filters.-Creating maps for Netcool Alarms

Integrating with different Telecom and Network technologies.- Integration through SNMP v1, v2, v3- Integration through SYSLOG- Integration through ICMP for polling.

2. National Management Institute (NMI) G2G project (Government to Government Gateway).

It is a national project designed to exchange information between the different Egyptian ministries based on IBM technology as a premiere in delivering G2G solutions. This project is designed as a highly available solution to handle about 130 request per second, it is built on 16 servers, based on SOA using the following software (TDS, TAM, DataPower, WAS, ESB, WSRR, WMQ, HTTP, Websphere Business Monitor, DB2 and ITCAM for SOA).

I was the responsible from NMI side to work with IBM Egypt to build the G2G production environment. As a senior software specialist with a deep and wide understanding in IBM integrated solutions, I was responsible for discussing with IBM any technical issues and best practices needed during the implementation phase, also I was the person who commit on the functionality of the different components of the project. Also I am responsible to operate this solution alone.

IBM Tivoli Network Manager IP Edition (V3.9) with OMNIbus V7.3.1 and Web GUI V7.3. 1 as Implementation.

OPNET ACE Live and ACE Analyst as configuration. Operating Tansik National Project. Symantec NetBackup V7.1(SQL 2008 Cluster, Exchange 2008 Dag, PMR

(P2V) and (V2P) OS, and Active Directory ) Manage and operate IBM Security products (IBM ES, IBM IPS, and

TSOM)installed at NMI environment

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3. Alexandria port authority (APA) Implementing IBM Tivoli Network Manager V 3.9 Implementing IBM Tivoli Monitoring V 6.2.2 FP2 and Agents for

different technologies and applications. Integration between Netcool/OMNIbus and Tivoli Enterprise Console. Integration between IBM Tivoli Monitoring and Tivoli Enterprise Console. Integration between Maximo Service Desk and Tivoli Enterprise Console.

4. HERMES IBM Tivoli Network Manager IP Edition (V3.8) as POC.

5. Dar Al IFTAA IBM Tivoli Network Manager IP Edition (V3.8) as Implementation. IBM Tivoli Monitoring (V6.2) as Implementation. Integration between IBM Tivoli Netcool/OMNIbus and IBM Tivoli

Monitoring. Integration between IBM Tivoli Netcool/OMNIbus and IBM Tivoli Service

Request Manager V 7.1(TSRM).

6. AEOC 2 ESX servers. vCenter server. Microsoft Clustering using VMware.

7. American University in Cairo (AUC) IBM Tivoli Network Manager IP Edition (V3.8) as Implementation.

8. MOPCO Maximo Asset Management (V 7.1) Integration between Maximo Asset Management (V7.1) and Microsoft

Project 2007

9. AMOC Upgrade Maximo Asset Management V6.2 to Maximo Asset Management V

7.1.1.6

Courses and Training Management Courses:

ITIL Foundations V3. TECHNICAL COURSES:

CCNA (Cisco Certified Network Associate). Network essentials, TCP/IP and management Course. Linux Operating System courses:

1- (LX01)Linux basics. 2- (LX02)Linux power user.3- (LX03)Linux system administration I.4- (LX07)Linux TCP/IP administration.5- Linux as a firewall.6- (LX25)Linux e-business with APACHE.7- (LX26)Linux integration with windows (SAMBA).

Security Certified Program Courses:

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1. Network defense and countermeasures.2. Hardening the infrastructure.3. Enterprise security implementation.4. Security certified program.

IBM Courses: 1. IBM Tivoli software concepts to secure e- business.2. IBM Tivoli Netcool/OMNIbus V7.1 Implementation.3. IBM Tivoli Netcool/Webtop 2.0.4. IBM Tivoli Netcool/Neusecure 3.0.5. IBM Tivoli Identity Manager (ITIM)6. IBM Tivoli Access Manager for e-business V6.0 Implementation.7. IBM Tivoli Storage manager V5.3 Implementation.8. IBM Tivoli Netcool Precision IP V3.6.9. IBM Tivoli Network Manager Entry Edition (V3.7)10. IBM Tivoli Network Manager IP Edition (V3.7) Implementation.11. IBM Tivoli Provisioning for OS deployment12. IBM Tivoli Remote Control13. DB2 Content Management (CM)

Symantec Courses: - Symantec NetBackup V7.1 Advanced Course

LANGUAGE COURSES: Four professional English levels by BERLITZ ENGLISH Company.

SOFT SKILLS COURSES: A very effective soft skills course by DALE CARNEGIE training company

containing:- World class Customer Service.- How to Jump start your selling career?- High performance team (teamwork).- Successful public speaking (presentation skills).- Leadership training for managers.- Effective Communication and Human Relations Principles (ECS)

Achievements:- Upgrading and Migrating Mobily OSS Environment.- Integration between Maximo asset management and Oracle Financial 11i.- Integration between Maximo asset management and Intermec Fixed reader.- Maximo for Mobile inventory with Intermec Handheld.- Installing and Configuring Sun Ray software.- Installing VM ware ESX server.- Installing Oracle Financial 11i on Linux.- Setup and configure Oracle Financial modules ( GL-AP-AR)

Skills- Intensive experience in different databases (ORACLE, MS SQL, DB2, Sybase).- Creating and troubleshooting oracle PL/SQL code. - PERL and Shell Scripts.- Very Good user in Microsoft Office Package.

Language Skills

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- Native language: Arabic.- Very good command of both written and spoken English.

References- Furnished upon request.

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