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7/27/2019 Module 1-PCTech Review
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IT Technicians Course
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Course Objectives
At the end of this seminar, theparticipant should be able to maintainand troubleshoot the PC Hardware and
Software troubles as well as Install,Configure and Troubleshoot Wired andWireless Local Area Network.
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Course Outline
Module 1:PC Technology Review
Module 2:OS Navigation and Configuration
Module 3:PC and Network Security Implementation
Module 4:Firewall and Proxy Server Module 5:Router and Router Management
Module 6:Wireless LAN
Module 7:Virtual Private Network
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Module 1 PC Technology
Review
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Objectives
At the end of the module, participantsshould be able to explain the basic PCtechnology concepts
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3 Basic Parts of theComputer System
Hardware
Software
Peopleware
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Hardware
Chassis
Monitor
Mouse
Keyboard Printer
CD/DVD Drive
Floppy Drive UPS/AVR
CPU
RAM
Hard Drive
Power Supply Motherboard
Modem/LAN Card
Video Card And the list goeson
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Ports Location
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Computer Cables
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The Universal Serial Bus (USB) Ports
Gives you a single, standardized, easy-to-use way to connect up to 127devices to a computer
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The Universal Serial Bus (USB) Ports
The computer acts as the host.can connect up to 127 devicescan run as long as 5 meters; with hubs, devices can beup to 30 metersWith USB 2.0, maximum data rate of 480 megabits per
second (40x faster than USB 1.1)A USB cable has two wires for power (+5 volts andground) and a twisted pair of wires to carry the data.On the power wires, the computer can supply up to 500milliamps of power at 5 volts.Low-power devices draw their power from the bus.
High-power devices have own power supplies , Hubscan have own power supplieshot-swappablecan be put to sleep by the host computer
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Whats Inside
System board Storage Devices
Floppy drive Hard drive CD / DVD ROM drive RAM
Power supply Circuit boards
CMOS (most CPUs) TTL
Peripheral / Power Cables
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System Board
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Expansion Slots
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Central Processing Unit
CPU
Socket
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Central Processing Unit
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SIMM / DIMM
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Cache Memory
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Permanent (Secondary) Storage Devices
Remote to the system
Permanently holds data
Common devices Hard disk
Floppy disk
Flash drive
CD / DVD ROM drive
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System Board Components Used in
Communicating Among Devices
Bus System clock Expansion slots
Industry Standard Architecture (ISA):Used by older and / or slower devices Peripheral Component Interconnect (PCI):
Used for high-speed input / output devices Accelerated Graphics Port (AGP): Used
exclusively for Graphics PCI Express (PCIe) Provides a higher
bandwidth for peripherals
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System Clock
P i h l
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Peripherals
Video Card
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Peripherals
Audio Card
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Peripherals
Internal Modem
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Power System
Power supply
Supplies power
to the system
board and otherinstalled devices
Provides 3.3, 5,
and 12 volts DC
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Electrical System
System board Power socket
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ROM BIOS
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CMOS Setup Chip
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Jumpers
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Software
BIOS/CMOS (Sometimes called Firmware)
Operating System DOS/Windows
Unix/Linux Mac OS
Applications MS Office (Word, Excel, Powerpoint, Outlook)
Browsers (Internet Explorer, Netscape, Firefox,Opera)
Utilities (Disk defragmenter, Scandisk, etc.)
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Peopleware
UsersBasic Users
Power Users
Programmers/Developers
AdministratorsPC Administrators
Server Administrators
Network Administrators
Database Administrators
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Common Errors with PC & Possible Solutions
MONITOR LED IS BLINKINGCheck connections, RAM, Display Card , CPU
THREE BEEPSProblem with RAM Module - reinsert / replace module
THREE BEEPS - 1 Long 2 ShortProblem with Display Card reinstall / replace hardware
THREE LONG BEEPS
Problem with RAM or BIOS (Basic Input Output System)
CONTINUOS BEEP
Problem with Keyboard
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Common Errors with PC & Possible Solutions
FDD LED IS LIT CONTINUOSLYInverted FDD cable connection
NO DISPLAY ON THE SCREEN AT ALLHard Disk Interface / Power connection
POWER LED IS OFFMain power / Mother board Connection
CMOS REVERTS TO FACTORY SETTINGReplace Mother Board battery / Reconfigure setup
FDD ERRORCheck Power / Interface cable connection, BIOS setting, Hardware
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Common Errors with PC & Possible Solutions
HDD ERROR / HARD DISK FAILURECheck Power / IDE cable connection, Hard Disk parameters in BIOS,
Hardware
SYSTEM BOARD ERRORCheck for ambient Power supply, Physical connections, Overheating,RAM, BIOS, Hardware
SCREEN DISPLAYCheck Display frequency, Screen resolution, Video cable, Virusinfection, Hardware
ELECTRICAL SHOCKCheck Chassis grounding, Frayed wires
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Common Errors with PC & Possible Solutions
NON-SYSTEM DISK ERRORCheck Floppy Disk boot system, BIOS setup, Hard disk setup
MISSING OPERATING SYSTEMCheck for missing file system
MISSING COMMAND INTERPRETOR
Check the file command.com if corrupted, erased or infected byvirus
I/O ERROR?a. The type of Hard Disk in CMOS may not be set properly.b. Operating system used for formatting is not valid
DIVIDE OVER- FLOWCheck for conflicting directories / files.
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Common Errors with PC & Possible Solutions
NOISY HARD DISKCheck for damaged sector, Hardware
HARD DISK HANGS DURING ACCESSCheck for Power surge / spike, RAM, CPU usage, Virus infection,Hardware
HARD DISK NOT DETECTEDCheck Power / IDE Connection, BIOS setup
NO PARTITIONCheck Hard disk preparation
MMX/DLL FILE MISSINGCheck for damaged / corrupt operating system, Virus infection.
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Common Errors with PC & Possible Solutions
WINDOWS REGISTRY ERROR
Occurs when PC is improperly turned off. Reinstall operating system
DISPLAY COLOURConfigure Display Properties
UNKNOWN DEVICE FOUNDThe driver utility is not provided with operating system. Insert DriverCD and install software for the above Device. (Every Devicerequires driver utility to set active
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Trends
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Trends
Smart Phones (Internet ready fones)
Flash-based Laptops (EeePC,WizBook, etc.)
Viruses will no longer be confined toWindows
Multiprocessor PCs (Core 2 Duo,Quad Core, etc.)
Network Games (DOTA, Cabal, etc.)
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Trends
LCD Monitors are in
Video Card: 128-bit; DirectX10
Connectors: Firewire (IEEE 1394) RAM:DDR2 PC2-6400 DIMMs
External Hard Drives goes beyond
GB