Module 1-PCTech Review

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    IT Technicians Course

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    Course Objectives

    At the end of this seminar, theparticipant should be able to maintainand troubleshoot the PC Hardware and

    Software troubles as well as Install,Configure and Troubleshoot Wired andWireless Local Area Network.

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    Course Outline

    Module 1:PC Technology Review

    Module 2:OS Navigation and Configuration

    Module 3:PC and Network Security Implementation

    Module 4:Firewall and Proxy Server Module 5:Router and Router Management

    Module 6:Wireless LAN

    Module 7:Virtual Private Network

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    Module 1 PC Technology

    Review

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    Objectives

    At the end of the module, participantsshould be able to explain the basic PCtechnology concepts

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    3 Basic Parts of theComputer System

    Hardware

    Software

    Peopleware

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    Hardware

    Chassis

    Monitor

    Mouse

    Keyboard Printer

    CD/DVD Drive

    Floppy Drive UPS/AVR

    CPU

    RAM

    Hard Drive

    Power Supply Motherboard

    Modem/LAN Card

    Video Card And the list goeson

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    Ports Location

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    Computer Cables

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    The Universal Serial Bus (USB) Ports

    Gives you a single, standardized, easy-to-use way to connect up to 127devices to a computer

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    The Universal Serial Bus (USB) Ports

    The computer acts as the host.can connect up to 127 devicescan run as long as 5 meters; with hubs, devices can beup to 30 metersWith USB 2.0, maximum data rate of 480 megabits per

    second (40x faster than USB 1.1)A USB cable has two wires for power (+5 volts andground) and a twisted pair of wires to carry the data.On the power wires, the computer can supply up to 500milliamps of power at 5 volts.Low-power devices draw their power from the bus.

    High-power devices have own power supplies , Hubscan have own power supplieshot-swappablecan be put to sleep by the host computer

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    Whats Inside

    System board Storage Devices

    Floppy drive Hard drive CD / DVD ROM drive RAM

    Power supply Circuit boards

    CMOS (most CPUs) TTL

    Peripheral / Power Cables

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    System Board

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    Expansion Slots

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    Central Processing Unit

    CPU

    Socket

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    Central Processing Unit

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    SIMM / DIMM

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    Cache Memory

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    Permanent (Secondary) Storage Devices

    Remote to the system

    Permanently holds data

    Common devices Hard disk

    Floppy disk

    Flash drive

    CD / DVD ROM drive

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    System Board Components Used in

    Communicating Among Devices

    Bus System clock Expansion slots

    Industry Standard Architecture (ISA):Used by older and / or slower devices Peripheral Component Interconnect (PCI):

    Used for high-speed input / output devices Accelerated Graphics Port (AGP): Used

    exclusively for Graphics PCI Express (PCIe) Provides a higher

    bandwidth for peripherals

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    System Clock

    P i h l

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    Peripherals

    Video Card

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    Peripherals

    Audio Card

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    Peripherals

    Internal Modem

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    Power System

    Power supply

    Supplies power

    to the system

    board and otherinstalled devices

    Provides 3.3, 5,

    and 12 volts DC

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    Electrical System

    System board Power socket

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    ROM BIOS

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    CMOS Setup Chip

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    Jumpers

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    Software

    BIOS/CMOS (Sometimes called Firmware)

    Operating System DOS/Windows

    Unix/Linux Mac OS

    Applications MS Office (Word, Excel, Powerpoint, Outlook)

    Browsers (Internet Explorer, Netscape, Firefox,Opera)

    Utilities (Disk defragmenter, Scandisk, etc.)

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    Peopleware

    UsersBasic Users

    Power Users

    Programmers/Developers

    AdministratorsPC Administrators

    Server Administrators

    Network Administrators

    Database Administrators

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    Common Errors with PC & Possible Solutions

    MONITOR LED IS BLINKINGCheck connections, RAM, Display Card , CPU

    THREE BEEPSProblem with RAM Module - reinsert / replace module

    THREE BEEPS - 1 Long 2 ShortProblem with Display Card reinstall / replace hardware

    THREE LONG BEEPS

    Problem with RAM or BIOS (Basic Input Output System)

    CONTINUOS BEEP

    Problem with Keyboard

    http://www.foolzparadize.org/technical-issues-vf18.html
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    Common Errors with PC & Possible Solutions

    FDD LED IS LIT CONTINUOSLYInverted FDD cable connection

    NO DISPLAY ON THE SCREEN AT ALLHard Disk Interface / Power connection

    POWER LED IS OFFMain power / Mother board Connection

    CMOS REVERTS TO FACTORY SETTINGReplace Mother Board battery / Reconfigure setup

    FDD ERRORCheck Power / Interface cable connection, BIOS setting, Hardware

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    Common Errors with PC & Possible Solutions

    HDD ERROR / HARD DISK FAILURECheck Power / IDE cable connection, Hard Disk parameters in BIOS,

    Hardware

    SYSTEM BOARD ERRORCheck for ambient Power supply, Physical connections, Overheating,RAM, BIOS, Hardware

    SCREEN DISPLAYCheck Display frequency, Screen resolution, Video cable, Virusinfection, Hardware

    ELECTRICAL SHOCKCheck Chassis grounding, Frayed wires

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    Common Errors with PC & Possible Solutions

    NON-SYSTEM DISK ERRORCheck Floppy Disk boot system, BIOS setup, Hard disk setup

    MISSING OPERATING SYSTEMCheck for missing file system

    MISSING COMMAND INTERPRETOR

    Check the file command.com if corrupted, erased or infected byvirus

    I/O ERROR?a. The type of Hard Disk in CMOS may not be set properly.b. Operating system used for formatting is not valid

    DIVIDE OVER- FLOWCheck for conflicting directories / files.

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    Common Errors with PC & Possible Solutions

    NOISY HARD DISKCheck for damaged sector, Hardware

    HARD DISK HANGS DURING ACCESSCheck for Power surge / spike, RAM, CPU usage, Virus infection,Hardware

    HARD DISK NOT DETECTEDCheck Power / IDE Connection, BIOS setup

    NO PARTITIONCheck Hard disk preparation

    MMX/DLL FILE MISSINGCheck for damaged / corrupt operating system, Virus infection.

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    Common Errors with PC & Possible Solutions

    WINDOWS REGISTRY ERROR

    Occurs when PC is improperly turned off. Reinstall operating system

    DISPLAY COLOURConfigure Display Properties

    UNKNOWN DEVICE FOUNDThe driver utility is not provided with operating system. Insert DriverCD and install software for the above Device. (Every Devicerequires driver utility to set active

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    Trends

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    Trends

    Smart Phones (Internet ready fones)

    Flash-based Laptops (EeePC,WizBook, etc.)

    Viruses will no longer be confined toWindows

    Multiprocessor PCs (Core 2 Duo,Quad Core, etc.)

    Network Games (DOTA, Cabal, etc.)

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    Trends

    LCD Monitors are in

    Video Card: 128-bit; DirectX10

    Connectors: Firewire (IEEE 1394) RAM:DDR2 PC2-6400 DIMMs

    External Hard Drives goes beyond

    GB