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WelcometoTopShops!
ModernMachineShopTopShops2020
ThisyearmarksthetenthannualModernMachineShopTopShopsbenchmarkingsurvey,whichhighlightstheattributessharedbyleadingU.S.machiningbusinesses.
Againthisyear,participantsfullycompletingthesurveywillreceiveadditionalvalueinreportscustomizedfortheirownshop.ThereportsaredesignedtomakeitquickandeasytoknowwhereyoustandcomparedtotheTopShopsbenchmarkinggroupandtoothershops.Answerthesurveyquestions,provideyouremailaddressandselect'SubmitResponses'attheendofthesurveytoreceiveatalaterdateyourcustomreportpackedwithusefulperspective.Youwillautomaticallylinktommsonline.comonceyoursurveyissuccessfullysubmitted.Ifyouneedtogatherdataoryougetinterrupted,youmaycloseandreturntothesurveyonthissamedeviceasmanytimesasyoulikeuntilyouselect'SubmitResponses'onthefinalpage.Asalways,allresponseswillremainconfidential.
Additionally,ifyou'dliketoentertheTopShopsHonorsProgramcompetition,besuretoprovideyouremailaddressaswellasalltheothercontactinformationrequested.ShopsselectedfortheHonorsProgramwillbeprofiledinanupcomingissueofModernMachineShopmagazine.Donotprovidecontactinformationifyou'dliketoremainanonymous.
ThissurveymustbecompletedbyFebruary28,2020.Itisimportantthatyouanswerallofthequestionsinordertoensuredataqualityandtoreceiveyourcustomizedreport.Ifyouhavequestions,pleasecontactDerekKorn,ExecutiveEditor—[email protected].
Company&ContactInformation
ModernMachineShopTopShops2020
1.Toreceiveacustomreportofresults,pleasefullycompletethesurveyandprovideyouremailaddresshere:
Name:
Title:
Company:
Address:
City:
State: --selectstate--
ZIP:
Companywebsite:
Companytelephonenumber:
2.Toenterthe2020TopShopsHonorsProgram,alsoprovidethefollowingcontactinformation:
Beforewegetstarted...
ModernMachineShopTopShops2020
Mostquestionsreferto'yourshop,'andhere'showwe'dlikeyoutothinkaboutit...
Ifyourcompanyhasmorethanonelocation,pleaseanswerallsurveyquestionsintermsofthescopeforwhichyouhavethemostaccesstooperationsandperformancedata.Insomecases,thatismultiplelocationscombined.Inothercases,itisjustonelocation,oftenthelocationwherethepersoncompletingthesurveyworks.Eitherisacceptablesincequestionsareaskedinwaysthatmakedatafromallsizebusinessescomparable.
If,however,youhaveequalaccesstosite-specificoperationsandperformancedataformorethanonelocation,pleaseanswerthesurveybasedontheonelocationthatismostrepresentativeofyourbusinessoverall.Inotherwords,provideanswersbasedona'typical'locationratherthanonethatisparticularlystrongorparticularlyweak.
Mostimportantisthatyoubeconsistentthroughoutthesurveyasfarasthelocation(s)towhichyourresponsesapply.
Pleasealsonotethatquestionspertainto2019unlessindicatedotherwise.
ProfileInformation
ModernMachineShopTopShops2020
Pleaseseetheinstructionsateachquestionfortheacceptableformatforenteringyourdata.Ifyoureceiveanerrormessage,pleasecheckyourresponseforthecorrectformat.Itisalsopossibleyourresponseisconsideredoutsidethereasonablerangeforthatquestion.
3.Approximatelyhowmanypartnumbers(SKUs)didyourbusinessproducein2019?Pleaseenterawholenumberonly;nodecimals,commasorothersymbols.
4.Approximatelyhowmanytotalpartsdidyourbusinessproducein2019?Pleaseenterawholenumberonly;nodecimals,commasorothersymbols.
5.Approximatelywhatwasyourmedianbatchsizein2019?Pleaseenterawholenumberonly;nodecimals,commasorothersymbols.
6.Whichdimensionalvolume(s)describethepartsyourfacilityproducesonaregularbasis?(SelectALLthatapply)
Fittingwitha6”cube
12”cube
16”cube
24”cube
36”cube
48”cube
Largerthan48”cube
7.Whatisthetightesttolerancetowhichyourshopmachinespartsonaregularbasis?Selecttheoptionthatcomesclosest.
+/-0.0001inch
+/-0.0005inch
+/-0.0010inch
+/-0.0050inch
+/-0.0100inch
ProfileInformation
ModernMachineShopTopShops2020
8.Whatcategorybestdescribesyourshop'srelationtoitscustomerbase?(SelectONEresponse)
Captiveshop(componentofalargercompany)
Contractshop(independentshop,50%ormorebusinessisfromcontractwork)
Jobshop(independentshop,50%orlessbusinessisfromcontractwork)
9.Whichofthefollowingindustriesdoesyourshopserve?(SelectALLthatapply)
Aerospace
Appliances
Automotive
Die/mold
Electronics,computers&telecommunications
Forming&fabricating(non-automotive)
Furnituremanufacturing
Industrialmotors,hydraulics&mechanicalcomponents
Machinery/equipmentmanufacturing
Medical
Military
Off-road&constructionmachinery
Oil-&gas-field&miningmachinery
Powergeneration(turbines,batteries,wiring,etc.)
Pumps,valves&plumbingproducts
Other(pleasespecify)
ProfileInformation
ModernMachineShopTopShops2020
10.WhichoftheindustriesserveddoyoutypicallyconsiderTHEPRIMARYcontributorstoyourshop'sbusiness?(Selectupto3)
Aerospace
Appliances
Automotive
Die/mold
Electronics,computers&telecommunications
Forming&fabricating(non-automotive)
Furnituremanufacturing
Industrialmotors,hydraulics&mechanicalcomponents
Machinery/equipmentmanufacturing
Medical
Military
Off-road&constructionmachinery
Oil-&gas-field&miningmachinery
Powergeneration(turbines,batteries,wiring,etc.)
Pumps,valves&plumbingproducts
[InserttextfromOther]
ProfileInformation
ModernMachineShopTopShops2020
11.Ofwhichtradeassociationswasyourshopamemberin2019?(SelectALLthatapply)
AmericanMoldBuildersAssociation(AMBA)
NationalTooling&MachiningAssociation(NTMA)
PrecisionMachinedProductsAssociation(PMPA)
PrecisionMetalformingAssociation(PMA)
Technology&ManufacturingAssociation(TMA)
Notamemberoftheseassociations
MachiningTechnology
ModernMachineShopTopShops2020
12.Whichtypesofmachiningequipmentdoesyourshopuse?(SelectALLthatapply)
Broachingmachines
Drillingmachines
Flexiblemanufacturingsystems(FMS)
Gear-cuttingmachines
Grindingmachines(forregrindingcuttingtools)
Grindingmachines(forworkpieces)
Honingmachines
Laser-cuttingmachines
Lathes(non-CNC)
Machiningcenters,horizontal
Machiningcenters,vertical
Millingmachines(non-CNC)
Plasmaoroxy-fuelCNCcuttingmachines
Sawingmachines
Swiss-typelathes
Turningcenters,horizontalCNC
Turningcenters,verticalCNC
Twin-spindleCNCturningmachines
Waterjetmachines
Wire,sinker,small-holeEDM
Other(pleasespecify)
13.Whichmachiningstrategiesdoesyourshopuse?(SelectALLthatapply)
Five-axismachining(fullcontouring)
Five-axismachining(positioningonly)
Four-axismachining(fullcontouring)
Four-axismachining(positioningonly)
Hardmilling
Hardturning
High-speedmachining
Lights-outorunattendedmachining
Micromachining
Prototyping
Other(pleasespecify)
MachiningTechnology
ModernMachineShopTopShops2020
14.Doesyourshophave3Dadditivemanufacturing/partprintingcapability?
Yes,wehavea3Dprinteroradditivemanufacturingmachine
No,wedonothavethiscapability
MachiningTechnology
ModernMachineShopTopShops2020
15.Describeyourshop's3Dprinter.(Selectallthatapply)
Desktop3Dprinterforplasticparts
Standaloneand/orindustrial3Dprinterforplasticparts
Standaloneadditivemanufacturingmachineformetalparts
Hybridmachinetoolcombiningadditivemanufacturingandmachining
16.Whatdoesyourshopproduceusing3Dprintingoradditivemanufacturingcapability?(SelectALLthatapply)
Look-and-feelprototypestovalidatedesigns
Functionalprototypestotestpartspriortoproduction
Toolingandfixturingusedinternally
Toolingandfixturingproducedforcustomers
Short-runinitialproduction
Fullproductionofend-useparts
17.Ifyourshoputilizes3Dprintingoradditivemanufacturingcapabilitiesinanyotherway(s),pleasedescribetheway(s)here.Ifnot,pleaseenter'none.'
MachiningTechnology
ModernMachineShopTopShops2020
18.Whichtoolingstrategiesdoesyourshopuse?(SelectALLthatapply)
Carbiderecyclingprogram
Coolantmanagementsystem
Coolantchiller
Custom/specialtytooling
High-pressurecoolantdelivery
Livetoolingonlathes
Minimumquantitylubrication
On-machineprobingfortoolbreakage/measurement
Shopfloortoolvendingsystems
Toolbalancing
Toolinventorymanagement/usagetracking
Toolpresetting
Toolregrinding
Through-toolcoolantdelivery
Noneoftheabove
19.Whichworkholdingstrategiesdoesyourshopuse?(SelectALLthatapply)
Hydraulic/pneumatic-actuatedfixtures
Indexers/rotarytables
Magneticchucks
Multipleworkpiecefixturing
Palletchangers
Quick-changedevices
Tombstones
Vacuumchucks
Noneoftheabove
MachiningTechnology
ModernMachineShopTopShops2020
20.Whichtypesofsoftwaredoesyourshopuse?(SelectALLthatapply)
CADsystems—2D
CADsystems—3D
CMMprogrammingsoftware
ERP/MRPsoftware
CAMprogrammingsoftware
Job-estimatingsoftware
PLMsoftware
SPC/qualitymanagementsoftware
Toolpathsimulation/verificationsoftware
Noneoftheabove
21.Whichtypesofinspectionequipmentdoesyourshopuse?(SelectALLthatapply)
CMMinqualitydepartment
Lasertrackers
Microscopes
On-machineprobesforworkpiecemeasurement
Opticalcomparators
Portablemeasuringarms
ShopfloorCMMs
Visionsystems
Noneoftheabove
22.Whichtypesofancillaryequipmentdoesyourshopuse?(SelectALLthatapply)
Ballbarcalibrationdevice
Barfeeders
Barpullers
Chiphandlingequipment
Heattreatingequipment
Machineconditionmonitoring(i.e.monitoringspindle,environmentalconditions,etc.)
Machineconnectivity(Ethernet,MTConnect)
Machinemistcontrolunits
Marking/engravingequipment
Noneoftheabove
23.Whichsurfacefinishingtreatmentsdidyourshopoffer/performin2019?
Plating
Anodizing
Blackoxide
Passivation
Chemfilm
Liquidcoating
Powdercoating
Electrocoating
Nofinishingoffered
Other(pleasespecify)
MachiningTechnology
ModernMachineShopTopShops2020
24.Whichmetallicmaterialsdoesyourshopmachine?(SelectALLthatapply)
Aluminum
Brass
Bronze
Castiron
Compactedgraphiteiron
Copper
High-temperaturealloys(nottitanium)
Mildsteels
Stainlesssteels
Titanium
Toolsteel
None
Other(pleasespecify)
25.Whichnon-metallicmaterialsdoesyourshopmachine?(SelectALLthatapply)
Carbon-fiber-reinforcedplastic(CFRP)
Ceramic
Generalplastics
Medical-gradeplastics
Wood
None
Other(pleasespecify)
MachiningTechnology
ModernMachineShopTopShops2020
Pleaseseetheinstructionsateachquestionfortheacceptableformatforenteringyourdata.Ifyoureceiveanerrormessage,pleasecheckyourresponseforthecorrectformat.Itisalsopossibleyourresponseisconsideredoutsidethereasonablerangeforthatquestion.
26.HowmanyCNCmachinetoolsdidyourshophaveinproduction(non-toolroom)in2019?Pleaseenterawholenumberonly;nodecimals,commasorothersymbols.
27.Whatistheaverageage(inyears)oftheCNCmachinetoolscurrentlyinuseonyourshopfloor?Pleaseenterawholenumberonly;nodecimals,commasorothersymbols.
28.Whatwasyourshop'saveragecapacityutilizationin2019?Thereisnosingleformulathatfitshoweveryshopfigurescapacityutilization.Forthisquestion,pleasethinkaboutwhatyouconsidertobeatfullcapacityforyourshop.Thenenterasapercentagethedegreetowhichyourshop’scapacitywastypicallyinuserelativetobeingatfullcapacityin2019.Youmayenteradecimal,butnoothersignsorsymbols.Example:ifyourshopwastypicallyusingcapacitythatrepresentedabout85%offullcapacityin2019,meaningyourshoptypicallyhad15%capacityavailable,youwouldenter85forcapacityutilization.
ShopfloorPracticesandPerformance
ModernMachineShopTopShops2020
29.Whichofthefollowingpracticesandimprovementmethodologiesdoesyourshopuse?(SelectALLthatapplyORthelastoptiononly)
5Sworkplaceorganization
Benchmarking
Cellularmanufacturing
Continuousimprovementprogram
Just-in-timemovementofmaterials
Kaizenevents/blitzes
Kanbanandpullsystems
OverallEquipmentEffectiveness(OEE)monitoringandanalysis
Pokayoke(errorprevention)
Qualitycertifications(i.e.ISO,NADCAP,etc.)
Single-minuteexchangeofdies(SMED)
Sixsigma
Theoryofconstraints
Totalproductivemaintenance
Totalqualitymanagement
Value-streammapping
Noformalmethodology
Other(pleaselist)
30.Doesyourshopuserobotstoperformpartloading/unloadingforanyofyourmachinetools?
Yes
No
ShopfloorPracticesandPerformance
ModernMachineShopTopShops2020
31.Areanyoftherobotsyourshopusescollaborativemodels(usingsensortechnologytoworksafelyalongsidehumanswithouttraditionalfencing,guarding,etc.)?
Yes
No
ShopfloorPracticesandPerformance
ModernMachineShopTopShops2020
Pleaseseetheinstructionsateachquestionfortheacceptableformatforenteringyourdata.Ifyoureceiveanerrormessage,pleasecheckyourresponseforthecorrectformat.Itisalsopossibleyourresponseisconsideredoutsidethereasonablerangeforthatquestion.
32.Whatwasyourshop'sorderleadtimein2019,definedastheaveragenumberofdaysfromreceiptofanordertodeliverytocustomer.Youmayenteradecimal,butnoothersignsorsymbols.Example:For6days,youwouldenter6.For61/2days,youwouldenter6.5.
33.Whatwasyourshop'son-timedeliveryratein2019,definedasthepercentageofgoodsdeliveredonthetimingcommitted.Enteryournumberwithouta%sign.Youmayenteradecimal,butnoothersignsorsymbols.Example:For80%,youwouldenter80.For80.5%,youwouldenter80.5.
34.Whatwasyourshop'saveragesetuptimein2019,definedasthetime,inminutes,betweenthecompletionofthelastgoodpieceofonerunandthefirstgoodpieceofthenextrun.Pleaseenterawholenumberonly;nodecimals,commasorothersymbols.Example:IfthelastgoodpieceofRunAendsat11:45,andthefirstgoodpieceofRunBendsat12:10,youwouldenter25.
35.Whatwasyourshop'sfinishedproductfirst-passqualityyieldin2019,definedasthepercentageofproductthatpassedinspectiononfirstattempt;i.e.nore-workwasrequired.Enteryournumberwithouta%sign.Youmayenteradecimal,butnoothersignsorsymbols.Example:For80%,youwouldenter80.For80.5%,youwouldenter80.5.
ShopfloorPracticesandPerformance
ModernMachineShopTopShops2020
36.Whatwasyourshop'sscrapandreworkCOSTpercentage,definedasthecostof2019scrappedorreworkedmaterialsasapercentageof2019totaldollarsales.Enteryournumberbetween0and100withouta%sign.Youmayenteradecimal,butnoothersignsorsymbols.Example:If$550worthofmaterialswerescrappedandsaleswere$50,000,youwouldenter1.1.
37.Whatwasyourshop'sscrapandreworkUNITpercentage,definedasthenumberof2019scrappedorreworkedpartsasapercentageof2019totalpartsproduced.Enteryournumberbetween0and100withouta%sign.Youmayenteradecimal,butnoothersignsorsymbols.Example:If83partswerescrappedorreworked,and1000partswereproduced,youwouldenter8.3.
38.Whatwasyourshop'smachineusagein2019,definedastheaveragenumberofhoursmachinesareinproductionina24-hourday.Youmayenteradecimal,butnoothersignsorsymbols.Youranswershouldbebetween1and24.Example:For8hours,youwouldenter8.For81/2hours,youwouldenter8.5.
39.Whatwasyourshop'sspindleutilizationtimein2019,definedastheaverageamountofin-cuttimeasapercentageoftheaveragemachinetotalup-time.Enteryournumberwithouta%sign.Youmayenteradecimal,butnoothersignsorsymbols.Example:Iftotalmachineup-timeis22onaverage,andaveragein-cuttimeis17,youwouldenter77.
ShopfloorPracticesandPerformance
ModernMachineShopTopShops2020
40.InstallingaWeb-enabled,shop-widemachinemonitoringsystemhasbeensuggestedasthefirststeptowardsdata-drivenmanufacturing/IndustrialInternetofThingsconcepts.Pleaseselectthestatementthatbestdescribesyourshopregardingmachinemonitoring.(SelectONEresponse)
Wehaveamachinemonitoringsysteminplaceforsomeorallmachinetools.
Weplantoinstallamachinemonitoringsystem.
Wedonotplantoinstallamachinemonitoringsystem.
ShopfloorPracticesandPerformances
ModernMachineShopTopShops2020
41.Brieflydescribeyourshop'smachinemonitoringsystem.(Pleasebespecific)
42.Whendoyouexpecttobegininstallationofamachinemonitoringsystematyourshop?(SelectONEresponse)
Firsthalfof2020
Secondhalfof2020
2021orlater
ShopfloorPracticesandPerformance
ModernMachineShopTopShops2020
43.Brieflyexplainonenewtechnology,machiningstrategyorstrategicinitiativethathasbeenmostinfluentialincontributingtotheoverallsuccessofyourshopinrecentyears.(Pleasebespecific)
BusinessStrategyandPerformance
ModernMachineShopTopShops2020
44.Whichofthefollowingsupplychainpracticesdoesyourshopuse?(SelectALLthatapply)
Accesstocustomerforecasts
Certificationofmajorsuppliers
Customersatisfactionsurveys
Designformanufacturability(DFM)advicetocustomers
Just-in-timedeliveriesfromsuppliers
Just-in-timedeliveriestocustomers
Sharingforecastswithsuppliers
Vendor-managedor-ownedinventories
Vendor-managedor-ownedinventoriesforcustomers
Noneofthese
45.Whichofthefollowingareeffectivesales/marketingtoolsforyourshop?(SelectALLthatapply)
Blogs
Brochures/catalogs
Customertoursofyourshop
Emailpromotions
Online–advertising
Online–companywebsite
Printadvertising(e.g.,magazines)
Salespersonnel
Socialmedia(Facebook,Twitter,YouTube,etc.)
Tradeshows/events
Noneofthese
46.Pleaseselectthesocialmediachannelsyourshopactivelyusedin2019ORselectthelastoptiononly.(SelectALLthatapply)
Snapchat
YouTube
Didnotactivelyusesocialmediain2019
BusinessStrategyandPerformance
ModernMachineShopTopShops2020
Pleaseseetheinstructionsateachquestionfortheacceptableformatforenteringyourdata.Ifyoureceiveanerrormessage,pleasecheckyourresponseforthecorrectformat.Itisalsopossibleyourresponseisconsideredoutsidethereasonablerangeforthatquestion.
47.Howmanyactivecustomersdidyourshophavein2019?Pleaseenterawholenumberonly;nodecimals,commasorothersymbols.
48.Whatwasyourshop'scustomerretentionratefor2019?Thisisthenumberofyourshop'scustomersin2019,whowerealsocustomersin2018,asapercentageofyour2018totalcustomerbase.Enteryournumberwithouta%sign.Youmayenteradecimal,butnoothersignsorsymbols.Example:Ifyouhad50customersin2019whowerealsocustomersin2018,andatotalof60customersin2018,yourcustomerretentionratewouldbe83%,andyouwouldenter83.
49.Whatpercentageofnewbusinessquotedin2019wasactuallybooked?Enteryournumberwithouta%sign.Youmayenteradecimal,butnoothersignsorsymbols.Example:Ifyouquoted80newjobsin2019andbooked40,youwouldenter50.Youmayenterdecimalsbutnoothersignsorsymbols.
BusinessStrategyandPerformance
ModernMachineShopTopShops2020
Capitalequipment(nottooling)
Tooling
Employeecosts(allwages,benefits,etc.)
Materialsandcomponents
50.Whatwereyourshop'sdollarinvestmentsinthefollowingareasin2019?Pleaseenterwholenumbersonly;decimals,commas,othersymbols,andwordsarenotaccepted.Enter'0'ifyourshopmadenoinvestmentinacategory.
51.Doesyourshopleaseorownitsmanufacturingfacility?
Lease
Own
Both
BusinessStrategyandPerformance
ModernMachineShopTopShops2020
52.Pleaseprovideyourshop'stotalrevenuefor2019.Providingyourshop’srevenueconfidentiallyenablesustoperformusefulcalculationsonyourbehalf.Pleaseenterawholenumberonly;nodecimals,commas,orothersymbols.
53.Pleaseprovideyourshop's2019grosssalespernumberofmachinesindollars.Youmayenteradecimal,butnoothersignsorsymbols.Example:Ifyourshop's2019grosssaleswere$5000andyouhave2machines,youwouldenter2500.
54.Pleaseprovideyourshop's2019grosssalespernumberofemployeesindollars.Youmayenteradecimal,butnoothersignsorsymbols.Example:Ifyourshop's2019grosssaleswere$5000andyouhave20employees,youwouldenter250.
55.Wereanycapitalinvestmentsmadeinyourshopin2019?(SelectONEonly)
Yes
No
Notsure
BusinessStrategyandPerformance
ModernMachineShopTopShops2020
56.Pleaseprovideyourshop's2019capitalequipmentexpenditureasapercentageofgrosssales.Enteryournumberwithouta%sign.Formula=[(2019capequipexp/2019grosssales)*100]Example:Ifyourshop'scapitalequipmentexpenditurewas$500andyourgrosssaleswere$5000,youwouldenter10.
57.Pleaseprovideyourshop'spercentchangeinannualsalesfrom2018to2019usingthefollowingformula.Roundtothenearestwholenumber,usingaminussignifnecessary.Formula=[(2019grosssales-2018grosssales)/2018grosssales]*100Example:Ifyour2019saleswere$5000andyour2018saleswere$4000,youwouldenter25.
58.Pleaseestimateyourshop'spercentchangeinannualsalesfrom2019to2020usingthefollowingformula.Roundtothenearestwholenumber,usingaminussignifnecessary.Formula=[(2020estimatedsales-2019grosssales)/2019grosssales]*100Example:Ifyourestimated2020salesare$4000andyour2019saleswere$5000,youwouldenter-20.
BusinessStrategyandPerformance
ModernMachineShopTopShops2020
59.What,ifany,type(s)ofmachiningormanufacturingcapitalequipmentdoesyourshopplantopurchasein2020?Ifnone,pleaseenter'none'here.(Pleasebespecific)
BusinessStrategyandPerformance
ModernMachineShopTopShops2020
60.Pleaseprovideyourshop's2019netincome(aftertax)relativetogrosssales,roundedtothenearestwholenumber.Includeaminussignifyournumberisnegative.Formula=[(2019netincome/2019grosssales)*100]Example:Ifyour2019netincomewasnegative$300andyourgrosssaleswere$5000,youwouldenter-6.
61.Pleaseprovideyourshop's2019netincome(aftertax)relativetototalassets,roundedtothenearestwholenumber.ThisisROAonyourshop'saccountingbalancesheet.Includeaminussignifyournumberisnegative.Formula=[(2019netincome/2019totalassets)*100]Example:Ifyour2019netincomewasnegative$300andyourtotalassetswere$5000,youwouldenter-6.
62.Pleaseprovideyourshop's2019overallprofitmarginpercentage.Roundtothenearestwholenumberandenterwithouta%sign.
BusinessStrategyandPerformance
ModernMachineShopTopShops2020
63.Belowarebusinesspracticesthatyourshopmayormaynotapply.Pleaseselectallthatyouconsidertohavebeeninplaceatyourshopin2019.
Regularlyscheduled,formalreviewofthestateofthebusiness
Periodic,informalreviewofthestateofthebusiness
Businessmetricgoalsetting
Businessstrategydevelopment
Regularlyscheduledmanagement/departmentheadmeetings
Occasionalmanagement/departmentheadmeetings
Steeringboard/committeeincludingoutsidemembership
Noneofthese
HumanResources
ModernMachineShopTopShops2020
64.Whichhumanresourcepractices/programsdidyourshopusein2019?(SelectALLthatapply)
401(k)plan
Annualreviewandraiseprogram
Apprenticeshipprogram
Bonusplan
Educationreimbursements
Employeeownershipoptions(ESOP)
Formalemployeetrainingprogram
Formalsafety/healthprogram
Leader/supervisordevelopment
Paidmedicalbenefits
Profit-orrevenue-sharingplan
Teaming/team-buildingpractices
Other(pleaselist)
65.Whichstatementbestdescribesyourshopasfarasskillsrelativetoneedsin2019?(SelectONEonly)
Weexperiencedashortageofskillsneededandtookaction.
Weexperiencedashortageofskillsneededbutdidnottakeaction.
Wedidnotexperienceashortageofskillsneeded.
HumanResources
ModernMachineShopTopShops2020
66.Whichactionsdidyourshoptakein2019toaddressashortageofskillsyourshopneeds?(SelectALLthatapply)
Flexibleschedules
Weekendonlyshifts
Signingincentives
Unlimitedtimeoff
Mentorprogram
Crosstraining
Attendanceincentives
Outreachprogramatlocalschools
'Getpaidtolearn/train'program
Loosenedhiringcriteria
Outreachprogramtobroaderpopulations(e.g.completedrehab;releasedfromincarceration)
Billboardadvertising
Televisionadvertising
Radioadvertising
Rewardsforreferrals
Increasedautomation
Provide,payfor,orsubsidizetransportationto/fromshop
Tempagency
Temp-to-Permhiring
Other(pleaselist)
HumanResources
ModernMachineShopTopShops2020
Pleaseseetheinstructionsateachquestionfortheacceptableformatforenteringyourdata.Ifyoureceiveanerrormessage,pleasecheckyourresponseforthecorrectformat.Itisalsopossibleyourresponseisconsideredoutsidethereasonablerangeforthatquestion.
67.Howmanytotalpeopledidyourshopemployin2019atthelocation(s)towhichyourotheranswersapply?Pleaseenteranumberonly;nodecimals,commasorothersymbols.
68.Howmanyemployeesweredirectlyinvolvedinmanufacturingin2019atthelocation(s)towhichyourotheranswersapply?Pleaseenteranumberonly;nodecimals,commasorothersymbols.
69.Whatwasyourshop'sannuallaborturnoverrateofshopflooremployeesin2019?Thisisthenumberofvoluntaryplusinvoluntaryseparationsofshopflooremployeesasapercentageofthetotalusualnumberofshopfloorstaff.Enteryournumberbetween0and100withouta%sign.Youmayenteradecimal,butnoothersignsorsymbols.Example:If6shopflooremployeesleftin2019andyourusualshopfloorstafftotals30,youwouldenter20.
HumanResources
ModernMachineShopTopShops2020
70.Whatistheaverageageofyourshopflooremployees?Pleaseenteranumberonly;nodecimals,commasorothersymbols.
71.Whatistheaverageyearsofexperienceofyourshopflooremployees?Pleaseenteranumberonly;nodecimals,commasorothersymbols.
72.Howmanyshiftsperdaydidyourshoptypicallyrunin2019?Pleaseenteranumberonly;nodecimalscommasorothersymbols.
73.Wereanyofyouremployeespartofaunionin2019?
Yes
No
HumanResources
ModernMachineShopTopShops2020
74.Whatwastheaveragehourlywageratefornon-managementmachineoperatorsin2019,excludingovertime?Pleaseenteranumber.Youmayenteradecimal,butnoothersignsorsymbols.
75.Whatwastheaveragehourlywageratefornon-managementset-uppersonnelin2019,excludingovertime?Pleaseenteranumber.Youmayenteradecimal,butnoothersignsorsymbols.
76.Whatwastheaveragehourlywageratefornon-managementCAMprogrammersin2019,excludingovertime?Pleaseenteranumber.Youmayenteradecimal,butnoothersignsorsymbols.
77.Didyourshophaveanyaccidentincidentsin2019?
Yes
No
Notsure
HumanResources
ModernMachineShopTopShops2020
78.Whatwasyourshop'sannualaccidentincidentrateforshopflooremployeesin2019?Thisisthenumberofshopflooraccidentincidentsasapercentageofthetotalusualnumberofshopfloorstaff.Pleaseenteryournumberbetween0and100withouta%sign.Youmayenterdecimalsbutnoothersignsorsymbols.Example:ifyouhad2accidentincidentsin2019andyourusualshopfloorstafftotals30,youwouldenter6.67.
79.Whatwasyourshop'sinsuranceExperienceModificationRate(EMR)for2019?Youmayenterdecimalsbutnoothersignsorsymbols.
80.Whichofthefollowingdesignatedsafetyrolesdidyourshophaveinplacein2019?
Safetymanager
Safetycommittee
Noneofthese
81.Onaverage,abouthowmanyhoursofoperationstrainingdideachhourlypaid,non-managementshopflooremployeereceivein2019?(SelectONEresponse)
lessthan8hours
8-20hours
21-40hours
morethan40hours
ModernMachineShopTopShops2020
Thisisthefinalpageofthesurvey.Pleasedouble-checkyourresponsesforaccuracyandcompletenessbeforeyoucontinue.
OnceyouclickSubmitResponsesonthispage.YouwillbetakentotheModernMachineShopwebsite.Yoursurveywillbelockedandsubmittedandyouwillnotbeabletochangeanyofyouranswers.BeforeyouclickSubmitResponses,youmaycloseandreturntothesurveyonthispagetomakechangesasmanytimesasyoulikeuntilthedeadlineonFebruary28,2020.