38
Welcome to Top Shops! Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes shared by leading U.S. machining businesses. Again this year, participants fully completing the survey will receive additional value in reports customized for their own shop. The reports are designed to make it quick and easy to know where you stand compared to the Top Shops benchmarking group and to other shops. Answer the survey questions, provide your email address and select 'Submit Responses' at the end of the survey to receive at a later date your custom report packed with useful perspective. You will automatically link to mmsonline.com once your survey is successfully submitted. If you need to gather data or you get interrupted, you may close and return to the survey on this same device as many times as you like until you select 'Submit Responses' on the final page. As always, all responses will remain confidential. Additionally, if you'd like to enter the Top Shops Honors Program competition, be sure to provide your email address as well as all the other contact information requested. Shops selected for the Honors Program will be profiled in an upcoming issue of Modern Machine Shop magazine. Do not provide contact information if you'd like to remain anonymous. This survey must be completed by February 28, 2020. It is important that you answer all of the questions in order to ensure data quality and to receive your customized report. If you have questions, please contact Derek Korn, Executive Editor—Modern Machine Shop at [email protected].

Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

  • Upload
    others

  • View
    8

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

WelcometoTopShops!

ModernMachineShopTopShops2020

ThisyearmarksthetenthannualModernMachineShopTopShopsbenchmarkingsurvey,whichhighlightstheattributessharedbyleadingU.S.machiningbusinesses.

Againthisyear,participantsfullycompletingthesurveywillreceiveadditionalvalueinreportscustomizedfortheirownshop.ThereportsaredesignedtomakeitquickandeasytoknowwhereyoustandcomparedtotheTopShopsbenchmarkinggroupandtoothershops.Answerthesurveyquestions,provideyouremailaddressandselect'SubmitResponses'attheendofthesurveytoreceiveatalaterdateyourcustomreportpackedwithusefulperspective.Youwillautomaticallylinktommsonline.comonceyoursurveyissuccessfullysubmitted.Ifyouneedtogatherdataoryougetinterrupted,youmaycloseandreturntothesurveyonthissamedeviceasmanytimesasyoulikeuntilyouselect'SubmitResponses'onthefinalpage.Asalways,allresponseswillremainconfidential.

Additionally,ifyou'dliketoentertheTopShopsHonorsProgramcompetition,besuretoprovideyouremailaddressaswellasalltheothercontactinformationrequested.ShopsselectedfortheHonorsProgramwillbeprofiledinanupcomingissueofModernMachineShopmagazine.Donotprovidecontactinformationifyou'dliketoremainanonymous.

ThissurveymustbecompletedbyFebruary28,2020.Itisimportantthatyouanswerallofthequestionsinordertoensuredataqualityandtoreceiveyourcustomizedreport.Ifyouhavequestions,pleasecontactDerekKorn,ExecutiveEditor—[email protected].

Page 2: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

Company&ContactInformation

ModernMachineShopTopShops2020

1.Toreceiveacustomreportofresults,pleasefullycompletethesurveyandprovideyouremailaddresshere:

Name:

Title:

Company:

Address:

City:

State: --selectstate--

ZIP:

Companywebsite:

Companytelephonenumber:

2.Toenterthe2020TopShopsHonorsProgram,alsoprovidethefollowingcontactinformation:

Page 3: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

Beforewegetstarted...

ModernMachineShopTopShops2020

Mostquestionsreferto'yourshop,'andhere'showwe'dlikeyoutothinkaboutit...

Ifyourcompanyhasmorethanonelocation,pleaseanswerallsurveyquestionsintermsofthescopeforwhichyouhavethemostaccesstooperationsandperformancedata.Insomecases,thatismultiplelocationscombined.Inothercases,itisjustonelocation,oftenthelocationwherethepersoncompletingthesurveyworks.Eitherisacceptablesincequestionsareaskedinwaysthatmakedatafromallsizebusinessescomparable.

If,however,youhaveequalaccesstosite-specificoperationsandperformancedataformorethanonelocation,pleaseanswerthesurveybasedontheonelocationthatismostrepresentativeofyourbusinessoverall.Inotherwords,provideanswersbasedona'typical'locationratherthanonethatisparticularlystrongorparticularlyweak.

Mostimportantisthatyoubeconsistentthroughoutthesurveyasfarasthelocation(s)towhichyourresponsesapply.

Pleasealsonotethatquestionspertainto2019unlessindicatedotherwise.

Page 4: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

ProfileInformation

ModernMachineShopTopShops2020

Pleaseseetheinstructionsateachquestionfortheacceptableformatforenteringyourdata.Ifyoureceiveanerrormessage,pleasecheckyourresponseforthecorrectformat.Itisalsopossibleyourresponseisconsideredoutsidethereasonablerangeforthatquestion.

3.Approximatelyhowmanypartnumbers(SKUs)didyourbusinessproducein2019?Pleaseenterawholenumberonly;nodecimals,commasorothersymbols.

4.Approximatelyhowmanytotalpartsdidyourbusinessproducein2019?Pleaseenterawholenumberonly;nodecimals,commasorothersymbols.

5.Approximatelywhatwasyourmedianbatchsizein2019?Pleaseenterawholenumberonly;nodecimals,commasorothersymbols.

6.Whichdimensionalvolume(s)describethepartsyourfacilityproducesonaregularbasis?(SelectALLthatapply)

Fittingwitha6”cube

12”cube

16”cube

24”cube

36”cube

48”cube

Largerthan48”cube

Page 5: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

7.Whatisthetightesttolerancetowhichyourshopmachinespartsonaregularbasis?Selecttheoptionthatcomesclosest.

+/-0.0001inch

+/-0.0005inch

+/-0.0010inch

+/-0.0050inch

+/-0.0100inch

Page 6: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

ProfileInformation

ModernMachineShopTopShops2020

8.Whatcategorybestdescribesyourshop'srelationtoitscustomerbase?(SelectONEresponse)

Captiveshop(componentofalargercompany)

Contractshop(independentshop,50%ormorebusinessisfromcontractwork)

Jobshop(independentshop,50%orlessbusinessisfromcontractwork)

9.Whichofthefollowingindustriesdoesyourshopserve?(SelectALLthatapply)

Aerospace

Appliances

Automotive

Die/mold

Electronics,computers&telecommunications

Forming&fabricating(non-automotive)

Furnituremanufacturing

Industrialmotors,hydraulics&mechanicalcomponents

Machinery/equipmentmanufacturing

Medical

Military

Off-road&constructionmachinery

Oil-&gas-field&miningmachinery

Powergeneration(turbines,batteries,wiring,etc.)

Pumps,valves&plumbingproducts

Other(pleasespecify)

Page 7: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

ProfileInformation

ModernMachineShopTopShops2020

10.WhichoftheindustriesserveddoyoutypicallyconsiderTHEPRIMARYcontributorstoyourshop'sbusiness?(Selectupto3)

Aerospace

Appliances

Automotive

Die/mold

Electronics,computers&telecommunications

Forming&fabricating(non-automotive)

Furnituremanufacturing

Industrialmotors,hydraulics&mechanicalcomponents

Machinery/equipmentmanufacturing

Medical

Military

Off-road&constructionmachinery

Oil-&gas-field&miningmachinery

Powergeneration(turbines,batteries,wiring,etc.)

Pumps,valves&plumbingproducts

[InserttextfromOther]

Page 8: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

ProfileInformation

ModernMachineShopTopShops2020

11.Ofwhichtradeassociationswasyourshopamemberin2019?(SelectALLthatapply)

AmericanMoldBuildersAssociation(AMBA)

NationalTooling&MachiningAssociation(NTMA)

PrecisionMachinedProductsAssociation(PMPA)

PrecisionMetalformingAssociation(PMA)

Technology&ManufacturingAssociation(TMA)

Notamemberoftheseassociations

Page 9: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

MachiningTechnology

ModernMachineShopTopShops2020

12.Whichtypesofmachiningequipmentdoesyourshopuse?(SelectALLthatapply)

Broachingmachines

Drillingmachines

Flexiblemanufacturingsystems(FMS)

Gear-cuttingmachines

Grindingmachines(forregrindingcuttingtools)

Grindingmachines(forworkpieces)

Honingmachines

Laser-cuttingmachines

Lathes(non-CNC)

Machiningcenters,horizontal

Machiningcenters,vertical

Millingmachines(non-CNC)

Plasmaoroxy-fuelCNCcuttingmachines

Sawingmachines

Swiss-typelathes

Turningcenters,horizontalCNC

Turningcenters,verticalCNC

Twin-spindleCNCturningmachines

Waterjetmachines

Wire,sinker,small-holeEDM

Other(pleasespecify)

13.Whichmachiningstrategiesdoesyourshopuse?(SelectALLthatapply)

Five-axismachining(fullcontouring)

Five-axismachining(positioningonly)

Four-axismachining(fullcontouring)

Four-axismachining(positioningonly)

Hardmilling

Hardturning

High-speedmachining

Lights-outorunattendedmachining

Micromachining

Prototyping

Other(pleasespecify)

Page 10: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

MachiningTechnology

ModernMachineShopTopShops2020

14.Doesyourshophave3Dadditivemanufacturing/partprintingcapability?

Yes,wehavea3Dprinteroradditivemanufacturingmachine

No,wedonothavethiscapability

Page 11: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

MachiningTechnology

ModernMachineShopTopShops2020

15.Describeyourshop's3Dprinter.(Selectallthatapply)

Desktop3Dprinterforplasticparts

Standaloneand/orindustrial3Dprinterforplasticparts

Standaloneadditivemanufacturingmachineformetalparts

Hybridmachinetoolcombiningadditivemanufacturingandmachining

16.Whatdoesyourshopproduceusing3Dprintingoradditivemanufacturingcapability?(SelectALLthatapply)

Look-and-feelprototypestovalidatedesigns

Functionalprototypestotestpartspriortoproduction

Toolingandfixturingusedinternally

Toolingandfixturingproducedforcustomers

Short-runinitialproduction

Fullproductionofend-useparts

17.Ifyourshoputilizes3Dprintingoradditivemanufacturingcapabilitiesinanyotherway(s),pleasedescribetheway(s)here.Ifnot,pleaseenter'none.'

Page 12: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

MachiningTechnology

ModernMachineShopTopShops2020

18.Whichtoolingstrategiesdoesyourshopuse?(SelectALLthatapply)

Carbiderecyclingprogram

Coolantmanagementsystem

Coolantchiller

Custom/specialtytooling

High-pressurecoolantdelivery

Livetoolingonlathes

Minimumquantitylubrication

On-machineprobingfortoolbreakage/measurement

Shopfloortoolvendingsystems

Toolbalancing

Toolinventorymanagement/usagetracking

Toolpresetting

Toolregrinding

Through-toolcoolantdelivery

Noneoftheabove

19.Whichworkholdingstrategiesdoesyourshopuse?(SelectALLthatapply)

Hydraulic/pneumatic-actuatedfixtures

Indexers/rotarytables

Magneticchucks

Multipleworkpiecefixturing

Palletchangers

Quick-changedevices

Tombstones

Vacuumchucks

Noneoftheabove

Page 13: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

MachiningTechnology

ModernMachineShopTopShops2020

20.Whichtypesofsoftwaredoesyourshopuse?(SelectALLthatapply)

CADsystems—2D

CADsystems—3D

CMMprogrammingsoftware

ERP/MRPsoftware

CAMprogrammingsoftware

Job-estimatingsoftware

PLMsoftware

SPC/qualitymanagementsoftware

Toolpathsimulation/verificationsoftware

Noneoftheabove

21.Whichtypesofinspectionequipmentdoesyourshopuse?(SelectALLthatapply)

CMMinqualitydepartment

Lasertrackers

Microscopes

On-machineprobesforworkpiecemeasurement

Opticalcomparators

Portablemeasuringarms

ShopfloorCMMs

Visionsystems

Noneoftheabove

22.Whichtypesofancillaryequipmentdoesyourshopuse?(SelectALLthatapply)

Ballbarcalibrationdevice

Barfeeders

Barpullers

Chiphandlingequipment

Heattreatingequipment

Machineconditionmonitoring(i.e.monitoringspindle,environmentalconditions,etc.)

Machineconnectivity(Ethernet,MTConnect)

Machinemistcontrolunits

Marking/engravingequipment

Noneoftheabove

Page 14: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

23.Whichsurfacefinishingtreatmentsdidyourshopoffer/performin2019?

Plating

Anodizing

Blackoxide

Passivation

Chemfilm

Liquidcoating

Powdercoating

Electrocoating

Nofinishingoffered

Other(pleasespecify)

Page 15: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

MachiningTechnology

ModernMachineShopTopShops2020

24.Whichmetallicmaterialsdoesyourshopmachine?(SelectALLthatapply)

Aluminum

Brass

Bronze

Castiron

Compactedgraphiteiron

Copper

High-temperaturealloys(nottitanium)

Mildsteels

Stainlesssteels

Titanium

Toolsteel

None

Other(pleasespecify)

25.Whichnon-metallicmaterialsdoesyourshopmachine?(SelectALLthatapply)

Carbon-fiber-reinforcedplastic(CFRP)

Ceramic

Generalplastics

Medical-gradeplastics

Wood

None

Other(pleasespecify)

Page 16: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

MachiningTechnology

ModernMachineShopTopShops2020

Pleaseseetheinstructionsateachquestionfortheacceptableformatforenteringyourdata.Ifyoureceiveanerrormessage,pleasecheckyourresponseforthecorrectformat.Itisalsopossibleyourresponseisconsideredoutsidethereasonablerangeforthatquestion.

26.HowmanyCNCmachinetoolsdidyourshophaveinproduction(non-toolroom)in2019?Pleaseenterawholenumberonly;nodecimals,commasorothersymbols.

27.Whatistheaverageage(inyears)oftheCNCmachinetoolscurrentlyinuseonyourshopfloor?Pleaseenterawholenumberonly;nodecimals,commasorothersymbols.

28.Whatwasyourshop'saveragecapacityutilizationin2019?Thereisnosingleformulathatfitshoweveryshopfigurescapacityutilization.Forthisquestion,pleasethinkaboutwhatyouconsidertobeatfullcapacityforyourshop.Thenenterasapercentagethedegreetowhichyourshop’scapacitywastypicallyinuserelativetobeingatfullcapacityin2019.Youmayenteradecimal,butnoothersignsorsymbols.Example:ifyourshopwastypicallyusingcapacitythatrepresentedabout85%offullcapacityin2019,meaningyourshoptypicallyhad15%capacityavailable,youwouldenter85forcapacityutilization.

Page 17: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

ShopfloorPracticesandPerformance

ModernMachineShopTopShops2020

29.Whichofthefollowingpracticesandimprovementmethodologiesdoesyourshopuse?(SelectALLthatapplyORthelastoptiononly)

5Sworkplaceorganization

Benchmarking

Cellularmanufacturing

Continuousimprovementprogram

Just-in-timemovementofmaterials

Kaizenevents/blitzes

Kanbanandpullsystems

OverallEquipmentEffectiveness(OEE)monitoringandanalysis

Pokayoke(errorprevention)

Qualitycertifications(i.e.ISO,NADCAP,etc.)

Single-minuteexchangeofdies(SMED)

Sixsigma

Theoryofconstraints

Totalproductivemaintenance

Totalqualitymanagement

Value-streammapping

Noformalmethodology

Other(pleaselist)

30.Doesyourshopuserobotstoperformpartloading/unloadingforanyofyourmachinetools?

Yes

No

Page 18: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

ShopfloorPracticesandPerformance

ModernMachineShopTopShops2020

31.Areanyoftherobotsyourshopusescollaborativemodels(usingsensortechnologytoworksafelyalongsidehumanswithouttraditionalfencing,guarding,etc.)?

Yes

No

Page 19: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

ShopfloorPracticesandPerformance

ModernMachineShopTopShops2020

Pleaseseetheinstructionsateachquestionfortheacceptableformatforenteringyourdata.Ifyoureceiveanerrormessage,pleasecheckyourresponseforthecorrectformat.Itisalsopossibleyourresponseisconsideredoutsidethereasonablerangeforthatquestion.

32.Whatwasyourshop'sorderleadtimein2019,definedastheaveragenumberofdaysfromreceiptofanordertodeliverytocustomer.Youmayenteradecimal,butnoothersignsorsymbols.Example:For6days,youwouldenter6.For61/2days,youwouldenter6.5.

33.Whatwasyourshop'son-timedeliveryratein2019,definedasthepercentageofgoodsdeliveredonthetimingcommitted.Enteryournumberwithouta%sign.Youmayenteradecimal,butnoothersignsorsymbols.Example:For80%,youwouldenter80.For80.5%,youwouldenter80.5.

34.Whatwasyourshop'saveragesetuptimein2019,definedasthetime,inminutes,betweenthecompletionofthelastgoodpieceofonerunandthefirstgoodpieceofthenextrun.Pleaseenterawholenumberonly;nodecimals,commasorothersymbols.Example:IfthelastgoodpieceofRunAendsat11:45,andthefirstgoodpieceofRunBendsat12:10,youwouldenter25.

35.Whatwasyourshop'sfinishedproductfirst-passqualityyieldin2019,definedasthepercentageofproductthatpassedinspectiononfirstattempt;i.e.nore-workwasrequired.Enteryournumberwithouta%sign.Youmayenteradecimal,butnoothersignsorsymbols.Example:For80%,youwouldenter80.For80.5%,youwouldenter80.5.

Page 20: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

ShopfloorPracticesandPerformance

ModernMachineShopTopShops2020

36.Whatwasyourshop'sscrapandreworkCOSTpercentage,definedasthecostof2019scrappedorreworkedmaterialsasapercentageof2019totaldollarsales.Enteryournumberbetween0and100withouta%sign.Youmayenteradecimal,butnoothersignsorsymbols.Example:If$550worthofmaterialswerescrappedandsaleswere$50,000,youwouldenter1.1.

37.Whatwasyourshop'sscrapandreworkUNITpercentage,definedasthenumberof2019scrappedorreworkedpartsasapercentageof2019totalpartsproduced.Enteryournumberbetween0and100withouta%sign.Youmayenteradecimal,butnoothersignsorsymbols.Example:If83partswerescrappedorreworked,and1000partswereproduced,youwouldenter8.3.

38.Whatwasyourshop'smachineusagein2019,definedastheaveragenumberofhoursmachinesareinproductionina24-hourday.Youmayenteradecimal,butnoothersignsorsymbols.Youranswershouldbebetween1and24.Example:For8hours,youwouldenter8.For81/2hours,youwouldenter8.5.

39.Whatwasyourshop'sspindleutilizationtimein2019,definedastheaverageamountofin-cuttimeasapercentageoftheaveragemachinetotalup-time.Enteryournumberwithouta%sign.Youmayenteradecimal,butnoothersignsorsymbols.Example:Iftotalmachineup-timeis22onaverage,andaveragein-cuttimeis17,youwouldenter77.

Page 21: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

ShopfloorPracticesandPerformance

ModernMachineShopTopShops2020

40.InstallingaWeb-enabled,shop-widemachinemonitoringsystemhasbeensuggestedasthefirststeptowardsdata-drivenmanufacturing/IndustrialInternetofThingsconcepts.Pleaseselectthestatementthatbestdescribesyourshopregardingmachinemonitoring.(SelectONEresponse)

Wehaveamachinemonitoringsysteminplaceforsomeorallmachinetools.

Weplantoinstallamachinemonitoringsystem.

Wedonotplantoinstallamachinemonitoringsystem.

Page 22: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

ShopfloorPracticesandPerformances

ModernMachineShopTopShops2020

41.Brieflydescribeyourshop'smachinemonitoringsystem.(Pleasebespecific)

42.Whendoyouexpecttobegininstallationofamachinemonitoringsystematyourshop?(SelectONEresponse)

Firsthalfof2020

Secondhalfof2020

2021orlater

Page 23: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

ShopfloorPracticesandPerformance

ModernMachineShopTopShops2020

43.Brieflyexplainonenewtechnology,machiningstrategyorstrategicinitiativethathasbeenmostinfluentialincontributingtotheoverallsuccessofyourshopinrecentyears.(Pleasebespecific)

Page 24: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

BusinessStrategyandPerformance

ModernMachineShopTopShops2020

44.Whichofthefollowingsupplychainpracticesdoesyourshopuse?(SelectALLthatapply)

Accesstocustomerforecasts

Certificationofmajorsuppliers

Customersatisfactionsurveys

Designformanufacturability(DFM)advicetocustomers

Just-in-timedeliveriesfromsuppliers

Just-in-timedeliveriestocustomers

Sharingforecastswithsuppliers

Vendor-managedor-ownedinventories

Vendor-managedor-ownedinventoriesforcustomers

Noneofthese

45.Whichofthefollowingareeffectivesales/marketingtoolsforyourshop?(SelectALLthatapply)

Blogs

Brochures/catalogs

Customertoursofyourshop

Emailpromotions

Online–advertising

Online–companywebsite

Printadvertising(e.g.,magazines)

Salespersonnel

Socialmedia(Facebook,Twitter,YouTube,etc.)

Tradeshows/events

Noneofthese

46.Pleaseselectthesocialmediachannelsyourshopactivelyusedin2019ORselectthelastoptiononly.(SelectALLthatapply)

Facebook

Twitter

LinkedIn

Instagram

Pinterest

Snapchat

YouTube

Didnotactivelyusesocialmediain2019

Page 25: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

BusinessStrategyandPerformance

ModernMachineShopTopShops2020

Pleaseseetheinstructionsateachquestionfortheacceptableformatforenteringyourdata.Ifyoureceiveanerrormessage,pleasecheckyourresponseforthecorrectformat.Itisalsopossibleyourresponseisconsideredoutsidethereasonablerangeforthatquestion.

47.Howmanyactivecustomersdidyourshophavein2019?Pleaseenterawholenumberonly;nodecimals,commasorothersymbols.

48.Whatwasyourshop'scustomerretentionratefor2019?Thisisthenumberofyourshop'scustomersin2019,whowerealsocustomersin2018,asapercentageofyour2018totalcustomerbase.Enteryournumberwithouta%sign.Youmayenteradecimal,butnoothersignsorsymbols.Example:Ifyouhad50customersin2019whowerealsocustomersin2018,andatotalof60customersin2018,yourcustomerretentionratewouldbe83%,andyouwouldenter83.

49.Whatpercentageofnewbusinessquotedin2019wasactuallybooked?Enteryournumberwithouta%sign.Youmayenteradecimal,butnoothersignsorsymbols.Example:Ifyouquoted80newjobsin2019andbooked40,youwouldenter50.Youmayenterdecimalsbutnoothersignsorsymbols.

Page 26: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

BusinessStrategyandPerformance

ModernMachineShopTopShops2020

Capitalequipment(nottooling)

Tooling

Employeecosts(allwages,benefits,etc.)

Materialsandcomponents

50.Whatwereyourshop'sdollarinvestmentsinthefollowingareasin2019?Pleaseenterwholenumbersonly;decimals,commas,othersymbols,andwordsarenotaccepted.Enter'0'ifyourshopmadenoinvestmentinacategory.

51.Doesyourshopleaseorownitsmanufacturingfacility?

Lease

Own

Both

Page 27: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

BusinessStrategyandPerformance

ModernMachineShopTopShops2020

52.Pleaseprovideyourshop'stotalrevenuefor2019.Providingyourshop’srevenueconfidentiallyenablesustoperformusefulcalculationsonyourbehalf.Pleaseenterawholenumberonly;nodecimals,commas,orothersymbols.

53.Pleaseprovideyourshop's2019grosssalespernumberofmachinesindollars.Youmayenteradecimal,butnoothersignsorsymbols.Example:Ifyourshop's2019grosssaleswere$5000andyouhave2machines,youwouldenter2500.

54.Pleaseprovideyourshop's2019grosssalespernumberofemployeesindollars.Youmayenteradecimal,butnoothersignsorsymbols.Example:Ifyourshop's2019grosssaleswere$5000andyouhave20employees,youwouldenter250.

55.Wereanycapitalinvestmentsmadeinyourshopin2019?(SelectONEonly)

Yes

No

Notsure

Page 28: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

BusinessStrategyandPerformance

ModernMachineShopTopShops2020

56.Pleaseprovideyourshop's2019capitalequipmentexpenditureasapercentageofgrosssales.Enteryournumberwithouta%sign.Formula=[(2019capequipexp/2019grosssales)*100]Example:Ifyourshop'scapitalequipmentexpenditurewas$500andyourgrosssaleswere$5000,youwouldenter10.

57.Pleaseprovideyourshop'spercentchangeinannualsalesfrom2018to2019usingthefollowingformula.Roundtothenearestwholenumber,usingaminussignifnecessary.Formula=[(2019grosssales-2018grosssales)/2018grosssales]*100Example:Ifyour2019saleswere$5000andyour2018saleswere$4000,youwouldenter25.

58.Pleaseestimateyourshop'spercentchangeinannualsalesfrom2019to2020usingthefollowingformula.Roundtothenearestwholenumber,usingaminussignifnecessary.Formula=[(2020estimatedsales-2019grosssales)/2019grosssales]*100Example:Ifyourestimated2020salesare$4000andyour2019saleswere$5000,youwouldenter-20.

Page 29: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

BusinessStrategyandPerformance

ModernMachineShopTopShops2020

59.What,ifany,type(s)ofmachiningormanufacturingcapitalequipmentdoesyourshopplantopurchasein2020?Ifnone,pleaseenter'none'here.(Pleasebespecific)

Page 30: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

BusinessStrategyandPerformance

ModernMachineShopTopShops2020

60.Pleaseprovideyourshop's2019netincome(aftertax)relativetogrosssales,roundedtothenearestwholenumber.Includeaminussignifyournumberisnegative.Formula=[(2019netincome/2019grosssales)*100]Example:Ifyour2019netincomewasnegative$300andyourgrosssaleswere$5000,youwouldenter-6.

61.Pleaseprovideyourshop's2019netincome(aftertax)relativetototalassets,roundedtothenearestwholenumber.ThisisROAonyourshop'saccountingbalancesheet.Includeaminussignifyournumberisnegative.Formula=[(2019netincome/2019totalassets)*100]Example:Ifyour2019netincomewasnegative$300andyourtotalassetswere$5000,youwouldenter-6.

62.Pleaseprovideyourshop's2019overallprofitmarginpercentage.Roundtothenearestwholenumberandenterwithouta%sign.

Page 31: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

BusinessStrategyandPerformance

ModernMachineShopTopShops2020

63.Belowarebusinesspracticesthatyourshopmayormaynotapply.Pleaseselectallthatyouconsidertohavebeeninplaceatyourshopin2019.

Regularlyscheduled,formalreviewofthestateofthebusiness

Periodic,informalreviewofthestateofthebusiness

Businessmetricgoalsetting

Businessstrategydevelopment

Regularlyscheduledmanagement/departmentheadmeetings

Occasionalmanagement/departmentheadmeetings

Steeringboard/committeeincludingoutsidemembership

Noneofthese

Page 32: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

HumanResources

ModernMachineShopTopShops2020

64.Whichhumanresourcepractices/programsdidyourshopusein2019?(SelectALLthatapply)

401(k)plan

Annualreviewandraiseprogram

Apprenticeshipprogram

Bonusplan

Educationreimbursements

Employeeownershipoptions(ESOP)

Formalemployeetrainingprogram

Formalsafety/healthprogram

Leader/supervisordevelopment

Paidmedicalbenefits

Profit-orrevenue-sharingplan

Teaming/team-buildingpractices

Other(pleaselist)

65.Whichstatementbestdescribesyourshopasfarasskillsrelativetoneedsin2019?(SelectONEonly)

Weexperiencedashortageofskillsneededandtookaction.

Weexperiencedashortageofskillsneededbutdidnottakeaction.

Wedidnotexperienceashortageofskillsneeded.

Page 33: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

HumanResources

ModernMachineShopTopShops2020

66.Whichactionsdidyourshoptakein2019toaddressashortageofskillsyourshopneeds?(SelectALLthatapply)

Flexibleschedules

Weekendonlyshifts

Signingincentives

Unlimitedtimeoff

Mentorprogram

Crosstraining

Attendanceincentives

Outreachprogramatlocalschools

'Getpaidtolearn/train'program

Loosenedhiringcriteria

Outreachprogramtobroaderpopulations(e.g.completedrehab;releasedfromincarceration)

Billboardadvertising

Televisionadvertising

Radioadvertising

Rewardsforreferrals

Increasedautomation

Provide,payfor,orsubsidizetransportationto/fromshop

Tempagency

Temp-to-Permhiring

Other(pleaselist)

Page 34: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

HumanResources

ModernMachineShopTopShops2020

Pleaseseetheinstructionsateachquestionfortheacceptableformatforenteringyourdata.Ifyoureceiveanerrormessage,pleasecheckyourresponseforthecorrectformat.Itisalsopossibleyourresponseisconsideredoutsidethereasonablerangeforthatquestion.

67.Howmanytotalpeopledidyourshopemployin2019atthelocation(s)towhichyourotheranswersapply?Pleaseenteranumberonly;nodecimals,commasorothersymbols.

68.Howmanyemployeesweredirectlyinvolvedinmanufacturingin2019atthelocation(s)towhichyourotheranswersapply?Pleaseenteranumberonly;nodecimals,commasorothersymbols.

69.Whatwasyourshop'sannuallaborturnoverrateofshopflooremployeesin2019?Thisisthenumberofvoluntaryplusinvoluntaryseparationsofshopflooremployeesasapercentageofthetotalusualnumberofshopfloorstaff.Enteryournumberbetween0and100withouta%sign.Youmayenteradecimal,butnoothersignsorsymbols.Example:If6shopflooremployeesleftin2019andyourusualshopfloorstafftotals30,youwouldenter20.

Page 35: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

HumanResources

ModernMachineShopTopShops2020

70.Whatistheaverageageofyourshopflooremployees?Pleaseenteranumberonly;nodecimals,commasorothersymbols.

71.Whatistheaverageyearsofexperienceofyourshopflooremployees?Pleaseenteranumberonly;nodecimals,commasorothersymbols.

72.Howmanyshiftsperdaydidyourshoptypicallyrunin2019?Pleaseenteranumberonly;nodecimalscommasorothersymbols.

73.Wereanyofyouremployeespartofaunionin2019?

Yes

No

Page 36: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

HumanResources

ModernMachineShopTopShops2020

74.Whatwastheaveragehourlywageratefornon-managementmachineoperatorsin2019,excludingovertime?Pleaseenteranumber.Youmayenteradecimal,butnoothersignsorsymbols.

75.Whatwastheaveragehourlywageratefornon-managementset-uppersonnelin2019,excludingovertime?Pleaseenteranumber.Youmayenteradecimal,butnoothersignsorsymbols.

76.Whatwastheaveragehourlywageratefornon-managementCAMprogrammersin2019,excludingovertime?Pleaseenteranumber.Youmayenteradecimal,butnoothersignsorsymbols.

77.Didyourshophaveanyaccidentincidentsin2019?

Yes

No

Notsure

Page 37: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

HumanResources

ModernMachineShopTopShops2020

78.Whatwasyourshop'sannualaccidentincidentrateforshopflooremployeesin2019?Thisisthenumberofshopflooraccidentincidentsasapercentageofthetotalusualnumberofshopfloorstaff.Pleaseenteryournumberbetween0and100withouta%sign.Youmayenterdecimalsbutnoothersignsorsymbols.Example:ifyouhad2accidentincidentsin2019andyourusualshopfloorstafftotals30,youwouldenter6.67.

79.Whatwasyourshop'sinsuranceExperienceModificationRate(EMR)for2019?Youmayenterdecimalsbutnoothersignsorsymbols.

80.Whichofthefollowingdesignatedsafetyrolesdidyourshophaveinplacein2019?

Safetymanager

Safetycommittee

Noneofthese

81.Onaverage,abouthowmanyhoursofoperationstrainingdideachhourlypaid,non-managementshopflooremployeereceivein2019?(SelectONEresponse)

lessthan8hours

8-20hours

21-40hours

morethan40hours

Page 38: Modern Machine Shop Top Shops 2020 · Modern Machine Shop Top Shops 2020 This year marks the tenth annual Modern Machine Shop Top Shops benchmarking survey, which highlights the attributes

ModernMachineShopTopShops2020

Thisisthefinalpageofthesurvey.Pleasedouble-checkyourresponsesforaccuracyandcompletenessbeforeyoucontinue.

OnceyouclickSubmitResponsesonthispage.YouwillbetakentotheModernMachineShopwebsite.Yoursurveywillbelockedandsubmittedandyouwillnotbeabletochangeanyofyouranswers.BeforeyouclickSubmitResponses,youmaycloseandreturntothesurveyonthispagetomakechangesasmanytimesasyoulikeuntilthedeadlineonFebruary28,2020.