Models: REM-L180BNO-V / REM-L240BNO-Vpdf.lowes.com/operatingguides/657888170174_oper.pdf · appliance connector be three feet or less in length. *Available from: American National

VENTED GAS LOG APPLIANCE

Models: REM-L180BNO-V / REM-L240BNO-V

! CAUTION —FOR YOUR SAFETY

• Do not store or use gasoline or other flammable vapors and/or liquids near this appliance.

• WHAT TO DO IF YOU SMELL GAS:• Do not try to light any appliance.• Do not touch any electrical switch; do not use any phone in your building.• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.• If you cannot reach your gas supplier, call the fire department.

• Installation and service must be performed by a qualified installer, service agency or the gas supplier.

WARNING: If the information in this manual is not followed exactly, a fire or explosion may result, causing property damage, personal injury, or loss of life.

This is a gas-fired appliance. It uses air (oxygen) from the room in which it is installed. Adequate combustion and ventilation air must be provided to safely operate the appliance. Refer to AIR FOR COMBUSTION AND VENTILATION on page 7 of this manual.This appliance is convertible for use with propane/LP gas by using the Manual On/Off Valve/Safety Pilot Kit (see ACCESSORIES on page 16).

1 Industrial Blvd #101, Sauk Rapids, MN 56379 USA • Toll Free (866) 676-1636Fax: 320-251-2922 • Web: www.remingtonheater.com • Email: [email protected]

Complies with ANS Z21.84-2012, Standard for Manually lighted, Natural Gas Decorative Gas Appliances for Installation in Solid-Fuel Burning Fireplaces.

Complies with ANS Z21.60-2017/CSA2.26-2017, Standard for Decorative Gas Appliances for Installation in Solid-Fuel Burning Fireplaces when the LP Conversion Kit (REM-LPK100A) is installed by a qualified technician.

INSTALLER: Leave this manual with the appliance.CONSUMER: Retain this manual for future reference.

© 2017 Pinnacle Climate Technologies, Inc. REWB-400

User’s Manual and Operating Instructions

©2017 Pinnacle Climate Technologies 2 Vented Gas Log Appliance User’s Manual

Table of Contents

SpecificationsNote: This appliance can only be installed in a solid-fuel burning fireplace with a working flue and constructed of noncombustible material.The below information provides the technical specifications for your new vented gas log appliance. Make sure that all of the specifications are applicable before installing the appliance.The fireplace must include a working flue and venting system with the minimum openings indicated below.

Model # REM-L180BNO-V REM-L240BNO-VInput Rating (BTU/Hr) 45,000 55,000Gas Type NG NGIgnition Type Match MatchMax. Inlet Pressure 10.5 in. W.C. 10.5 in. W.C.Min. Inlet Pressure 7 in. W.C. 7 in. W.C.Normal Pressure 7 in. W.C. 7 in. W.C.(For Purpose of Input Adjustment)Min. Vent Opening 8" Diameter 8" Diameter

Log SizeMinimum Firebox Size

Height Depth Front Width Rear Width18 in. Vented 20" 15" 24"* 20"24 in. Vented 20" 15" 30"* 26"

Specifications subject to change without notice.

*Important: If adding a Liquid Propane Conversion Safety Pilot Kit to the burner, add 8" to the front width dimension.

Specifications ........................................................................................................................................................................................ 2

Safety Information .............................................................................................................................................................................. 3

Product Identification ........................................................................................................................................................................ 5

General Preparation ........................................................................................................................................................................... 6

Preparing for Installation .................................................................................................................................................................. 7

Installation ............................................................................................................................................................................................. 7

Log Assembly .......................................................................................................................................................................................12

Operation ..............................................................................................................................................................................................13

Care and Maintenance .....................................................................................................................................................................14

Troubleshooting Guide ....................................................................................................................................................................17

Parts List .................................................................................................................................................................................................19

Limited Warranty ................................................................................................................................................................................20


Safety Information

Do not store or use gasoline or other flammable vapors and/or liquids near this appliance or any other appliance.WARNING

IMPORTANT: Carefully read this entire owner’s manual before assembling, operating, or servicing this appli-ance. Improper use of this appliance can cause serious injury or death from burns, fire, explosion, electrical shock, and carbon monoxide poisoning.Only a qualified installer, service agent, or local gas supplier may install and service this product.

This appliance is shipped to be used only with natural gas. Liquid propane can only be used after installation of the Liquid Propane Conversion Safety Pilot Kit.WARNING

CARBON MONOXIDE POISONING: Early signs of carbon monoxide poisoning resemble the flu with headaches, dizziness, or nausea. If you have these signs, the log set may

not be working properly. Get fresh air immediately, and have the log set serviced. Some people are more affected by carbon monoxide than others: pregnant women, people with heart or lung disease, people who are anemic, those under the influence of alcohol, and those living in high altitudes.

NATURAL AND PROPANE/LP GAS: Natural and propane/LP gases are odorless. An odor-making agent is added to the gas to help you detect a gas leak. However, the odor added to the gas can fade, so gas may be present even though no odor exists. Ensure you read and understand all warnings in this manual to operate this appliance safely. Keep this manual for reference.

WARNING: • This appliance gets very hot. Keep it out of traffic and away from furniture, draperies, and flammable material.• Keep children and adults away from hot surfaces on the appliance to avoid burns or clothing ignition. The

appliance stays hot for a time after it’s turned off. Allow surfaces to cool before touching.• Supervise children when they are in the room with the appliance.• Do not place clothing or other flammable material on/near the appliance. Never place any objects inside

the appliance.• Installation and repair must be done by a qualified service person. Inspect the appliance before use and

at least annually by a qualified service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material, etc. You must keep the burners, control compartments, and circu-lating air passageways clean to continue safely operating this appliance.

• Changing/altering any aspect of this appliance or its controls can be dangerous.• DO NOT OPERATE THIS APPLIANCE WITH GLASS DOORS CLOSED.• Do not use any accessories not approved for use with this appliance.• Keep the area near the appliance clear from combustible materials, gasoline, and other flammable va-

pors and/or liquids.

CALIFORNIA PROPOSITION 65: Fuels used in gas or oil fired appliances and the products of combustion of such fuels contain chemicals known to the State of California to cause cancer, birth defects, or other repro-ductive harm. This product contains chemicals, including lead and lead compounds, known to the State ofCalifornia to cause cancer, birth defects, or other reproductive harm. Wash hands after handling.

DANGER


Safety Information

WARNING: • This appliance must only be used with the type of gas indicated on the rating label.• If you smell gas, do the following:

• Shut off the gas supply.• Do not try to light any appliance.• Do not touch any electrical switch, and do not use any phone in your building.• Immediately call your gas supplier from outside or use a neighbor’s phone. Follow the gas supplier’s

instructions. If you cannot reach your gas supplier, contact the fire department.• Do not use this appliance to burn real wood. Use only the logs provided with the appliance.• Do not add extra logs or ornaments such as pine cones or rock wool. These added items may cause sooting.• Never place objects in the fireplace or the logs.• This appliance is designed to be smokeless. If the logs ever appear to smoke, turn off the appliance and

call a qualified service person. NOTE: When first using the appliance, slight smoking may result from log curing and manufacturing residues.

• To prevent the creation of soot, follow the instructions in CARE AND MAINTENANCE on page 16.• Before using furniture polish, wax, carpet cleaner, or similar products, turn the appliance off. If heated, the

vapors from these products may create a white powder residue within the burner box or on adjacent walls or furniture.

• This appliance must never be installed in a bedroom or bathroom.• This appliance needs fresh air ventilation to run properly and safely.• Do not run the appliance:

• Where flammable liquids or vapors are used or stored;• Under dusty conditions.

• Do not use this appliance to cook food or burn anything.• Do not use the appliance if any part has been under water. Before use, call a qualified service technician to in-

spect the appliance and replace any part of the control system and/or gas control that has been under water.• Turn off, unplug, and let the appliance cool before servicing. Only a qualified service person should ser-

vice and repair the appliance.

QUALIFIED INSTALLING AGENCY: Only a qualified agency should install and replace gas piping, gas utili-zation equipment, or accessories, and/or repair and service such equipment. “Qualified agency” means any entity that either in person or through a representative is engaged in and is responsible for:

• Installing, testing, or replacing gas piping; or• Connecting, installing, testing, repairing, or servicing equipment; is experienced in such work; is familiar with

all precautions required; and has complied with all the requirements of the authority having jurisdiction.


Product Identification

NG 3/8" Orifice

Burner Pan

Burner Clamp

Grate

Burner

Log RisersCover Plate

3/8" to 5/8" Connector

5/8" Thread

Inlet 3/8" Thread

Flex Tube

5/8" to 1/2" Connector


General PreparationLOCAL CODESInstall and use the appliance with care. Follow all local codes. In the absence of local codes, use the latest edition of The National Fuel Gas Code, ANSI Z223.1, also known as NFPA 54*.

The State of Massachusetts requires that the chimney flue damper be welded open or completely removed if used with decorative gas log sets. This appliance must be installed by a licensed plumber or gas fitter in Massachusetts.

In the State of Massachusetts the gas cock must be a T-handle type. Massachusetts requires that a flexible appliance connector be three feet or less in length.

*Available from:American National Standard Institute, Inc. 1430 BroadwayNew York, NY 10018

National Fire Protection Association, Inc.1 Batterymarch ParkQuincy, MA 02269-9101

UNPACKING

Remove all hardware and materials from the product carton. Remove all protective packaging applied to the materials and check for any shipping damage. If you notice any damage, contact Pinnacle Climate Technolo-gies at (866) 676-1636.

Log Set Size18" 24"

Chimney Height*

(ft)

Minimum Opening** (sq. in.)

6 41.7 49.28 38.7 45.5

10 35.2 41.715 32.0 37.720 28.8 34.330 26.5 31.2

Log Set Size18" 24"

Chimney Height*

(ft)

Minimum Opening** (sq. in.)

10 28.3 35.315 21.2 26.420 18.1 22.125 15.9 18.130 14.5 17.335 13.2 15.940 12.6 15.2

For Masonry-BuiltFireplaces Free Opening

Area of Chimney Damper

For Factory-BuiltFireplaces Free Opening

Area of Chimney Damper

* Height is from hearth to hte top of the chimney and the minimum height is 6 feet.

** Chart shows a minimum opening (sq. in.) for a given height and input rate.

* Height is from hearth to the top of the chimney and the minimum height is 10 feet.

** Chart shows a minimum opening (sq. in.) for a given height and input rate.

Fig. 1

Do not remove the metal data plates from the burner pan. The data plates contain important product information.CAUTION


Preparing for Installation

AIR FOR COMBUSTION AND VENTILATION

NOTICE: Installation, service, and repair of this appliance must be performed by a qualified installer, service agency, company, or gas supplier experienced with this type of gas appliance. Only factory-authorized parts may be used in accordance with the manufacturer’s instructions, and all codes and requirements of the au-thority having jurisdiction must be followed. Use of unauthorized parts or accessory items, or any alterations to the kit, will void the manufacturer’s warranty. Using unauthorized parts or performing alterations may also result in unsafe operating conditions.

Installation

CHECK GAS TYPEUse only natural gas. If your gas supply is not natural gas, the On/Off Safety Pilot Valve Kit (see ACCESSORIES, page 16) must be installed. A gas supply shutoff valve must be installed if the fireplace does not have one.

VENTING SPECIFICATIONS FOR INSTALLATIONEnsure the fireplace chimney flue and vent are drafting properly by doing the following:1. Ignite a rolled newspaper or other paper on one end and place it at the inside front edge of the fireplace. 2. Watch the smoke and check that the vent is drawing it up the chimney. 3. If the smoke is not drawn up the chimney, extinguish the flame and remove obstructions in the chimney

until it vents properly.

The chimney flue must remain open a minimum of 3" at all times during the operation of this appliance. Chimney dampers must be fixed so that they maintain the minimum permanent vent opening at all times. Installing a damper clamp to prevent the damper from accidentally closing is recommended (see page 8).

The minimum permanent opening (in square inches) is what must be provided by either the fireplace chim-ney or chimney damper to vent the flue gases. The minimum vent opening for different chimney heights can be found on page 6 (Per 1.15.7.; ANSI 1.14.1B).

If the area in which the appliance will be operated does not meet the required volume for indoor combustion air, combustion and ventilation air must be provided by one

of the methods described in the National Fuel Gas Code, ANSI Z223.1/NFPA 54, the International Fuel Gas Code, or applicable local codes.

WARNING

This appliance requires a reliable source of fresh air for adequate combustion and ventilation. This is essential for the appliance to operate properly and for your own safety.WARNING

Before installing this appliance in a solid-fuel burning fireplace, a qualified chimney cleaner must clean the chimney flue and firebox of ashes, loose paint, soot, and creosote. Creosote ignites if heated to a high temperature. A dirty chimney flue may distribute soot

within the house. Make sure that the qualified chimney cleaner inspects the chimney flue for damage.

WARNING


Installation (cont.)

PREPARE DAMPERThe chimney damper must be fixed open such that it always maintains the minimum permanent vent opening. To achieve this, a.) install a screw or bolt in the edge of the damper to prevent the damper from closing, b.) drill a hole or holes in the damper blade, or c.) install the provided damper clamp on the edge of the damper blade (see Figure 2).NOTE: In the State of Massachusetts, the chimney damper must be removed or welded in the fully open position.

Damper Clamp

Damper

Fig. 2

HEARTH KIT ASSEMBLYNOTE: The following instructions apply to dual flame “U”-style burners. Ensure all pipe-threaded connections are tight, and use thread compound to prevent leaks.1. Determine from which side the gas line will be

entering into the fireplace. • Gas line on the right side: This appliance is

manufactured with the gas inlet on the right side of the burner pan. See INSTALLATION AND GAS CONNECTION, page 9.

• Gas line on the left side: Continue with step 2.2. Remove the cover plate on left side of the burner

pan by using a screwdriver (see Figure 3).3. Unscrew the burner inlet fitting from the burner

manifold (see Figure 3).4. Place the burner manifold in the pan with the

threaded opening facing the opening on the left side.

5. Using thread sealant (resistant to the action of natural gas) on the larger end of the fitting, screw the burner inlet fitting through hole and into burner manifold. Tighten using a wrench (see Figure 4).

6. Using the provided burner clamp, screw, and nut, attach the clamp to the pan. This holds the burner manifold in place (see Figure 4).

7. Using the screws removed in step 2, install the cover plate over the opening on the right side of the burner pan (see Figure 4).

8. Attach the pan clamp brackets to the back of the burner pan as shown (see Figure 5).

9. Position the grate into the V-grooves in the pan clamp brackets (see Figure 5).

Fig. 3

Fig. 4

Fig. 5

Damper“Opened Position”

ScrewPan clamp bracket

Pan clamp bracket


Installation (cont.)BEFORE INSTALLING THE APPLIANCE

• Turn off the gas supply to the fireplace or firebox.• Clean the fireplace floor and chimney, seal any ash, and

clean out the doors to protect from any down drafts.

INSTALLATION AND GAS CONNECTION* (See Fig. 6 & 7)1. Place the burner pan assembly in the center of the fireplace

floor. The front of the pan must face forward.2. Install the 3/8" orifice fitting onto the burner inlet fitting using

thread sealant on male threads of the burner inlet fitting.3. If the gas supply has an equipment shutoff valve within

reach of lighting the log set, then thread the 1/2" connector to the shutoff valve. Use thread sealant.

4. If the gas supply does not have an equipment shutoff valve within reach, a manual gas valve is provided. Connect the manual gas valve to gas supply pipe. Use thread sealant.

5. Attach the gas flex tube to the gas supply. Shape the tube to attach to the orifice fitting.

CONNECTION TO GAS SUPPLYInstallation Items Needed: • piping (check local codes)• sealant (resistant to natural gas)• equipment shutoff valve• test gauge connection

Installation must include an equipment shutoff valve, union, and plugged 1/8" NPT tap. Locate the NPT tap within reach for test gauge hook up. The NPT tap must be upstream from the appliance (see Figure 7).

* In compliance with ANS Z21.60•CSA2.26 and National Fuel Gas Code, Section 6.

Before installing the appliance, have the fireplace and chimney professionally cleaned to remove any soot, creosote, ashes, or other

obstructions. Perform this cleaning annually after installation.

WARNING

A qualified service person must connect the appliance to gas supply. Follow all local codes.WARNING

Only use a new black iron or steel pipe. Internally-tinned copper tubing may be

used in certain areas. Check local codes. To allow proper gas volume to the appliance, use a pipe of 1/2" diameter or greater. Loss of pressure occurs if the pipe is too small.

CAUTION

• sediment trap• tee joint• pipe wrench• adjustable (crescent)

wrench or pliers

IMPORTANT: Install the equipment shutoff valve in an accessible location. The equipment shutoff valve is used for turning on or shutting off the gas to the appliance. Lightly apply pipe joint sealant to the male threads. This prevents excess sealant from going into the pipe. A clogged burner injector may result from excess sealant in the pipe.

Install the sediment trap in the supply line (see Fig. 7). Locate the sediment trap so it can easily be cleaned and where trapped material is unlike-ly to freeze. A sediment trap traps moisture and contaminants, keeping them from going into the appliance controls. The appliance may not oper-ate correctly if the sediment trap is not installed or is installed incorrectly.

7''(5.5''

Equipment Shutoff Valve With 1/8" NPT Tap

ApprovedFlexibleGas Lineor 1/2"Black Pipe

3" Minimum

Sediment Trap

Propane/LPFrom ExternalRegulator (11"W.C. to 14" W.CPressure)NaturalFrom Gas Meter

(7" W.C.** to10.5" W.C.Pressure)

Fig. 6

Fig. 7

Pipe Nipple Cap Tee Joint


Installation (cont.)CHECKING GAS CONNECTIONS

Pressure Testing Gas Supply Piping SystemTest Pressures in Excess Of 1/2 PSIG (3.5 kPa):1. Disconnect the appliance, including the main gas valve (control valve) and equipment shutoff valve,

from the gas supply piping system. Pressures greater than 1/2 PSIG will damage the regulator.2. Cap off the open end of the gas pipe where the equipment shutoff valve was connected.3. Open the gas supply tank valve or use compressed air to pressurize the supply piping system.4. Check all joints of the gas supply piping system. Use a mixture of liquid soap and water in the gas joints

to check for leaks—bubbles may indicate a leak.5. Immediately correct all leaks.6. Reconnect the appliance and equipment shutoff valve to gas supply. Check reconnected fittings for leaks.

Test Pressures Equal To or Less Than 1/2 PSIG (3.5 kPa):1. Close equipment shutoff valve (see Fig. 8).2. Open the gas supply tank valve or use compressed air to pressurize the supply piping system.3. Check all joints from the gas meter to equipment shutoff valve (see Fig. 9.1 & 9.2). 4. Use a mixture of liquid soap and water in the gas joints to check for leaks—bubbles may indicate a leak.5. Immediately correct all leaks.

Pressure Testing Appliance Gas Connections:1. Open the equipment shutoff valve (see Fig. 8).2. Open the gas supply tank valve.3. Ensure the control knob of the appliance is in the OFF position.4. Check all joints from the equipment shutoff valve to the control valve

(see Fig. 9.1 & 9.2). Use a mixture of liquid soap and water in the gas joints to check for leaks—bubbles may indicate a leak.

5. Light the appliance (see OPERATION, page 13). Check all other internal joints for leaks.

6. Turn off the appliance (see TO TURN OFF GAS TO THE APPLIANCE, page 13).

After installing or servicing the appliance, test all gas piping and connections for leaks. Immediately correct all leaks.WARNING

Never use an open flame to check for a leak. Apply a mixture of liquid soap and water to all joints. There may be a leak if bubbles form. Immediately correct all leaks.WARNING

EquipmentShutoffValve

Open

Closed

Fig. 8

EquipmentShutoffValve Propane/

LP Supply Tank

Gas Control ValveFig. 9.1—Checking Gas Joints (Propane/LP Only)

Gas Control Valve EquipmentShutoff Valve

Gas Meter

Fig. 9.2—Checking Gas Joints (Natural Gas Only)


Installation (cont.)

ADDING PAN MATERIAL

1. Spread ash bed material (Vermiculite) evenly across the burner pan to the top. It is fine to cover the con-necting hardware and the burner pan, but DO NOT cover the gas valve.

2. Evenly cover the Vermiculite with the Glowing Embers, using 1/2" size ember fiber pieces.3. Place the Lava Rock around the burner assembly. DO NOT place it inside of the appliance or on the logs.

Only place the Lave Rock on the fireplace floor.

Apply loose material (embers and lava rock/cinders) per the instruction manual. Never apply extra material not supplied with the appliance. Previously applied material

(embers) must be removed prior to reapplication.

WARNING


Log Assembly

Positioning the parts not in accordance with these illustrations or using unapproved parts may result in property damage or personal injury.WARNING

Check to ensure that no yellow flame comes in contact with any log, both after installation and periodically afterwards. Set the appliance to HIGH and check if yellow flames come

into contact with any log. If so, reposition the logs as indicated in the below illustrations. Yellow flames coming into contact with logs creates soot.

CAUTION

Install the logs exactly as indicated (see Fig. 10–16). Do not modify the logs, and use only logs supplied with the appliance. The logs are numbered and correspond to the numbers listed below.

NOTE: The instructions below are designed to reduce the amount of sooting created by the appliance.

NOTE: This log set does not contain a log #2.

Number of Logs: 6

Fig. 10 Fig. 11 Fig. 12 Fig. 13

Fig. 14 Fig. 15 Fig. 16

1. After adding pan material (see page 11), slide both risers onto the back of the grate. Ensure the back of the grate is flush with the back of the riser.

2. Place log #1 on the top of the front grate and ensure the log is centered.

3. Place log #3 on the top of the risers. Ensure the log is centered.

4. Place log #4 so it rests on the top left of logs #1 and #3.

5. Place log #5 so it rests on the top right of logs #1 and #3.

6. Place log #6 so it rests on the top of logs #1 and #5.

6. Place log #7 so it rests on the top of logs #4 and #6.


Operation

FOR YOUR SAFETY READ BEFORE LIGHTING

If you do not follow these instructions exactly, a fire or explosion may result causing property damage, personal injury or loss of life.WARNING

A. This appliance must be lighted by match lighting each time it is used. When lighting, follow these instructions exactly.

B. BEFORE LIGHTING, smell all around the appliance area for gas. Be sure to smell next to the floor be-cause some gas is heavier than air and will settle on the floor.

WHAT TO DO IF YOU SMELL GAS:• Do not try to light any appliance.• Do not touch any electric switch; do not use any

phone in your building.• Immediately call your gas supplier from a neighbor’s

phone. Follow the gas supplier’s instructions.

• If you cannot reach your gas supplier, call the fire department.

C. Push in or turn the gas control knob using only your hand. Never use tools. If the knob will not push in or turn by hand, do not try to repair it; call a qualified service technician. Force or attempted repair may result in a fire or explosion.

D. Do not use this appliance if any part has been underwater. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control that has been underwater.

LIGHTING INSTRUCTIONS

1. STOP! Read all the above safety information before proceeding.

2. Turn shutoff valve clockwise to the OFF position (see Figure 17).

3. Wait five (5) minutes to clear out any gas. If you then smell gas, STOP! Follow the above safety instructions titled “WHAT TO DO IF YOU SMELL GAS.” If you do not smell gas, go to the next step.

4. Place a burning match on the surface of the burner embers. Do not hold the match in your hand.

5. Slowly turn the shutoff valve counterclockwise to the ON position. The gas will ignite in five (5) seconds. If there is no ignition within ten (10) seconds of placing the match, turn the shutoff valve clockwise to the OFF position and repeat steps 1–4.

BE SURE THAT THE CHIMNEY DAMPER IS FULLY OPEN.WARNING

Fig. 17—Shutoff Valve

TO TURN OFF GAS TO THE APPLIANCE

1. Turn the shutoff valve clockwise to the OFF position (see Figure 17).

Open/On

Closed/ Off


Operation (cont.)

The fireplace screen must be in place when operating the appliance. Unless other means for combustion are provided, the screen must have an opening or openings for the adequate introduction of combustion air.

WARNING

Any glass doors must be completely opened when the appliance is operating.WARNING

Care and Maintenance

Before servicing, turn off the appliance and let it cool.WARNING

Keep the control areas, burner, and circulating air passageways of the appliance clean. Carefully inspect these areas before each use. Have the appliance inspected yearly by a

qualified service person. Depending on your environment, the appliance may need more frequent cleaning as a result of excessive lint from carpeting, pet hair, or other contaminants.

CAUTION

Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting and property damage.WARNING

This appliance requires curing the first time it is operated. Complete the following instructions for curing to avoid cracking the logs with continued use.CAUTION

When the appliance is first operated, it goes through a 3-hour “curing period.” During this time, the appliance may emit an odor. This odor is temporary and indicates that the various compounds and paints used in the appliance are curing. This is normal and expected. However, you may wish to provide the room with extra ventilation during this period to help combat the odor.

Perform the following to properly cure the logs:1. Ignite a 2" flame. Maintain the flame for one (1) hour.2. Let the logs cool down for 30 minutes.3. Ignite the appliance again but with the flame 2" higher than the last time. Maintain the flame for one (1) hour.4. Repeat steps 2–3 until the flame reaches its maximum height, burning for a total of three (3) hours.

Do not burn solid fuels in the fireplace when the appliance is operating.WARNING


Care and Maintenance (cont.)

BURNER FLAME PATTERNFigure 18 shows a correct burner flame pattern, and Figure 19 shows an incorrect burner flame pattern. The incorrect burner flame pattern results in irregular burning flames. A correctly burning flame will not be dark or have an orange/reddish hue.

Note: When using the appliance the first time, the flame will be orange for about one hour until the log cures.

Do the following if the burner flame is incorrect:1. Turn off the appliance (see TO TURN OFF GAS TO THE APPLIANCE, page 13).2. See the TROUBLESHOOTING GUIDE, page 17.

Fig. 18—Correct Flame Pattern (Short Flames) Fig. 19—Incorrect Flame Pattern (Tall Flames)

2–6 inches above logs

6–12 inches above logs

BURNER ORIFICE HOLDER AND PILOT AIR INLET HOLEThe primary air inlet holes provide the proper amount of air for mixing with the gas, which creates a clean burning flame. These holes must be kept free of lint, dust, dirt, pet hair, and other debris. Before each heat-ing season, clean these holes—blocked air holes create soot. The appliance should be cleaned approximate-ly every three months during operation and inspected yearly by a qualified service person.

During operation, keep the vicinity of the appliance clear of debris, which may create a hazard.

Keep the burner tube and pilot assembly clean and free of dust, dirt, lint, and other debris. Use compressed air of 30 PSI or less to clean these parts. Follow all the directions on the packaging/can when using com-pressed air. Improperly using compressed air may damage the pilot assembly.


Care and Maintenance (cont.)

Note: Only a qualified service person should clean the venting system and the solid fuel-burning fireplace.

At the beginning of each season, check the system as follows:1. Check the chimney flue/vent pipe to ensure that the flue is drawing properly. This also checks if the vent

pipe connections are tight.2. Check that the chimney/vent termination has no blockages.3. Check the chimney and/or vents for creosote and soot build-up. Clean if necessary.4. If applicable, inspect the burners and pilot.

The burner system has been previously adjusted for proper operation at the factory. No adjustment is nec-essary, other than altitude de-rating or pilot flame. De-rating for altitude should be performed by a qualified service person.

SOOTING AND CLEANING LOGSSome sooting of the appliance is normal, which adds to the appearance of real burned wood. If excessive sooting occurs and accumulates, the logs can be cleaned using either of the following options:A. Spray the logs with clean water while they are hot and burning. The soot will burn and lift off.B. Brush the soot off with a stiff brush while the logs are cool. While using a brush, do not use water or soot cleaners.

ACCESSORIESPurchase these fireplace accessories from your local dealer. If they cannot supply these accessories, contact the Pinnacle Climate Technologies customer service department at (866) 676-1636. for more information.

NOTE: Moisture may cause the granules and Glowing Embers in your burner pan to settle. To return the flame to its original condition and improve the burn, follow these tips:A. Settling of Vermiculite: With a screwdriver or flat-blade knife, carefully stir the granules to loosen the

material. Clean any spills.B. Embers: Break up any clumps. Inspect the control and pilot to be sure they are clear of dirt, lint, or other debris.

Safety Pilot/LP Conversion Kit (REM-LPK100A)Required for propane/LP installation.

Vermiculite (REM-VER100A)Helps spread gas evenly throughout

the burner pan, creating a fuller flame pattern. Also doubles as an ash bed.

Lava Rock (REM-LAV100A)Adds to the appliance’s realism by creat-

ing a realistic-looking rock bed for vented or vent-free gas logs. Can be used as a

replacement or for first-time use.

Glowing Ember Fibers (REM-GLW100A)Imitates a glowing bed of ashes found in a wood-burning fire, which adds to the

realism of the appliance.


Troubleshooting Guide

Turn off and let the appliance cool before servicing. Only a qualified service person should service and repair the appliance.WARNING

Problem Possible Cause Solution

Appliance is smoking/sooting excessively

Note: It is natural and unavoidable for vented gas log sets to create some level of soot where flames contact the logs.

1. Poor fuel quality2. Fireplace venting system not

drafting properly3. Excessive flame impingement

or blockage4. Improper fuel/air mixture5. Excessive gas supply/pressure6. Damper closed or not open

sufficiently

1. Contact local natural gas company.2. Adjust damper wide open and/or have fireplace

and venting professional cleaned and checked.3. Separate the logs to allow more flame passage.

4. Remove any foreign items from the flame pattern.5. Preheat flue in very cold weather.6. Open the damper fully when operating the

gas log set.

Burner is overly noisy.

Note: The combustion of gas creates a low level of noise that cannot be avoided.

1. Passage of air/gas across irregular surfaces 1. Fix any tight bends or kinks in gas supply line.

Burner flame is too high or too low.

1. Incorrect gas supply or pressure2. Blocked burner orifice or burner

manifold ports3. Wrong burner orifice size4. Valve not operating properly5. High altitude

1. Check for proper gas supply pressure.2. Free burner orifice and manifold ports of any

burrs, paint, or other blockage.3. Verify correct burner orifice sizing.4. Replace valve.5. Adjust orifice size for altitude.

Appliance produces a clicking/ticking noise just after the burner is lit or shut off.

1. Metal expanding while heating or contracting while cooling

1. This is typical with most appliances of this sort. If the noise is excessive, contact a quali-fied service person.


Problem Possible Cause Solution

Appliance produces unwanted odors.

1. Appliance is burning vapors from paint, hair spray, glues, cleaners, chemicals, new carpet, etc.—see IMPORTANT statement above.

2. Gas leak—see WARNING statement above.

1. Open the flue to maximum. Do not use odor- causing products while appliance is running.

2. Locate and correct all leaks—see CHECKING GAS CONNECTIONS, page 10.

Gas odor even when control knob is in OFF position


2. Control valve defective


2. Replace the control valve.

Gas odor during combustion



Whistle noise when burner is on

1. Air in gas line2. Control knob not in fully open

position3. Spiral gas flex line

1. Bleed the gas lines.2. Turn the control to the full OPEN position.

3. Replace the gas supply line.

Troubleshooting Guide (cont.)

If you smell gas, do the following:

• Shut off gas supply.• Do not try to light any appliance.• Do not touch any electrical switch; do not use any phone in your building.• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.• If you cannot reach your gas supplier, call the fire department.

WARNING

IMPORTANT: Impurities in the air may create odors when operating the appliance. For example, cleaning supplies, paint, cigarette smoke, glues, new carpets, etc. create fumes, which may mix with combustion air and create odors.


Parts List

Item No. Description Qty. REM-L180BNO-V REM-L240BNO-V1–7 Log Set (Complete) 1 REM-SET180B-V REM-SET240B-V

1 Log 1 1 REM-LOG181B-V REM-LOG241B-V2 N/A - N/A N/A3 Log 3 1 REM-LOG183B-V REM-LOG243B-V4 Log 4 1 REM-LOG184B-V REM-LOG244B-V5 Log 5 1 REM-LOG185B-V REM-LOG2445B-V6 Log 6 1 REM-LOG186B-V REM-LOG246B-V7 Log 7 1 REM-LOG187B-V REM-LOG247B-V8 Log Riser 2 REM-ACC110V REM-ACC110V9 Damper Clamp 1 REM-DMC100A REM-DMC100A

10 Pan Clamp Bracket 2 REM-ACC100V REM-ACC100V11 Cover Plate 1 REM-ACC111V REM-ACC111V12 Burner 1 REM-BRN100N-V REM-BRN101N-V13 Burner Clamp Bracket 1 REM-ACC101V REM-ACC101V14 Gas Inject 3/8" Fitting (NG) 1 REM-FIT181V REM-FIT182V15 3/8" x 5/8" Connector 1 REM-FIT183V REM-FIT184V16 Flex Line 1 REM-FIT185V REM-FIT185V17 5/8" x 1/2" Connector 1 REM-FIT186V REM-FIT186V18 Manual Gas Valve 1 REM-MGV100A REM-MGV100A


Limited WarrantyPinnacle Climate Technologies, Inc. warrants this appliance to the original retail purchaser only, to be free from defects in material and workmanship for a period of two (2) years from the date of initial purchase. This product must be properly installed, maintained, and operated in accordance with the instructions provided.

Pinnacle Climate Technologies, Inc. requires reasonable proof of your date of purchase from an authorized retailer or distributor. Therefore, you should keep your sales slip, invoice, or canceled check from the original purchase. This Limited Warranty shall be limited to the repair or replacement of parts, which prove defective under normal use and service within the warranty period, and which Pinnacle Climate Technologies, Inc. shall determine at its reasonable discretion.

This warranty does not apply to products purchased for rental use.

This Limited Warranty does not cover any failures or operating difficulties due to normal wear and tear, accident, abuse, misuse, alteration, misapplication, improper installation, or improper maintenance and service by you or any third party. Failure to perform normal and routine maintenance on the appliance, shipping damage, damage related to insects, birds or animals of any kind, and damage due to weather conditions are also not covered. In addition, the Limited Warranty does not cover damage to the finish, such as scratches, dents, discoloration, rust, or other weather damage, after purchase.

All transportation costs for the return of damaged product or parts will be the responsibility of the purchaser. Upon receipt of damaged item, Pinnacle Climate Technologies, Inc. will examine the item and determine if defective. Pinnacle Climate Technologies, Inc. will repair or replace and return the item, freight pre-paid.

If Pinnacle Climate Technologies, Inc. finds the item to be in normal operating condition, or not defective the item will be returned freight collect. This Limited Warranty is in lieu of all other express warranties. Pinnacle Climate Technologies, Inc. disclaims all warranties for products that are purchased from sellers other than authorized dealers or distributors.

AFTER THE PERIOD OF THE TWO (2) YEAR EXPRESS WARRANTY EXPIRES, Pinnacle Climate Technologies, Inc. DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR APPLICATION. FURTHER, Pinnacle Climate Technologies, Inc. SHALL HAVE NO LIABILITY WHATSOEVER TO PURCHASER OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, PUNITIVE INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Pinnacle Climate Technologies, Inc. assumes no responsibility for any defects caused by third parties. This Limited Warranty gives the purchaser specific legal rights; a purchaser may have other rights depending upon where he or she lives. Some states do not allow the exclusion or limitation of special, incidental or consequential damages, or limitations on how long a warranty lasts, so the above exclusion and limitations may not apply to you.

Pinnacle Climate Technologies, Inc. does not authorize any person or company to assume for it any other obligation or liability in connection with the sale, installation, use, removal, return or replacement of its equipment, and no such representations are binding on Pinnacle Climate Technologies, Inc.

Always be sure to specify the model number and serial number when making any claim with Pinnacle Climate Technologies, Inc. For your convenience, use the space provided below to list this information.

Model #:________________________________

Serial #:________________________________

Date of Purchase: ________________________

Locating Your Serial Number:Your serial number can be found on the tags on the side of your appliance. It will begin with a letter followed by nine numbers (for example: F170512345). Have your serial number ready before calling customer service at (866) 676-1636.

Documents

Models: REM-L180BNO-V / REM-L240BNO-Vpdf.lowes.com/operatingguides/657888170174_oper.pdf · appliance connector be three feet or less in length. *Available from: American National