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Mobile Wallet Whitepaper Part 5: Strategies for Banks 30 Oct 2013

Mobile Wallet Whitepaper Part 5: Strategies for Banks · 2011 banked 9% 4 0/0 5% population 2016E Unbanked 2016E ,640 2,53 2011 361 435 249 416 296 604 3,665 1 ,054 2016E 0.60 376

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Page 1: Mobile Wallet Whitepaper Part 5: Strategies for Banks · 2011 banked 9% 4 0/0 5% population 2016E Unbanked 2016E ,640 2,53 2011 361 435 249 416 296 604 3,665 1 ,054 2016E 0.60 376

Mobile Wallet Whitepaper Part 5: Strategies for Banks

30 Oct 2013

Page 2: Mobile Wallet Whitepaper Part 5: Strategies for Banks · 2011 banked 9% 4 0/0 5% population 2016E Unbanked 2016E ,640 2,53 2011 361 435 249 416 296 604 3,665 1 ,054 2016E 0.60 376

Presented by:

Kasper Sylvest Olsen, DanskeBank

Amir Tabakovic, Postfinance

Kristian Thure Sorensen, NETS

Sirpa Nordlund, Mobey Forum

Welcome to the Webinar

Page 3: Mobile Wallet Whitepaper Part 5: Strategies for Banks · 2011 banked 9% 4 0/0 5% population 2016E Unbanked 2016E ,640 2,53 2011 361 435 249 416 296 604 3,665 1 ,054 2016E 0.60 376

• The untold story • Where to play? • How to win? • Who to join forces with, if any? • Q & A

Agenda for Webinar Strategic Options for Banks

Page 4: Mobile Wallet Whitepaper Part 5: Strategies for Banks · 2011 banked 9% 4 0/0 5% population 2016E Unbanked 2016E ,640 2,53 2011 361 435 249 416 296 604 3,665 1 ,054 2016E 0.60 376

• Mobile Wallets are relevant for banks • many lack strategy for wallets • The complexity increases when there are many

stakeholders with a variety of motivations • Need to filter the complexity out of the mobile

wallet equation • Strategic direction for a bank as a starting point:

– Where to play? – How to win? – Who to join forces with, if any?

Reason why for this white paper?

Page 5: Mobile Wallet Whitepaper Part 5: Strategies for Banks · 2011 banked 9% 4 0/0 5% population 2016E Unbanked 2016E ,640 2,53 2011 361 435 249 416 296 604 3,665 1 ,054 2016E 0.60 376

The untold story

Page 6: Mobile Wallet Whitepaper Part 5: Strategies for Banks · 2011 banked 9% 4 0/0 5% population 2016E Unbanked 2016E ,640 2,53 2011 361 435 249 416 296 604 3,665 1 ,054 2016E 0.60 376

Mobile will grow ( and a lot)

Page 7: Mobile Wallet Whitepaper Part 5: Strategies for Banks · 2011 banked 9% 4 0/0 5% population 2016E Unbanked 2016E ,640 2,53 2011 361 435 249 416 296 604 3,665 1 ,054 2016E 0.60 376

Top mobile trends

Page 8: Mobile Wallet Whitepaper Part 5: Strategies for Banks · 2011 banked 9% 4 0/0 5% population 2016E Unbanked 2016E ,640 2,53 2011 361 435 249 416 296 604 3,665 1 ,054 2016E 0.60 376

Where do you play?

Page 9: Mobile Wallet Whitepaper Part 5: Strategies for Banks · 2011 banked 9% 4 0/0 5% population 2016E Unbanked 2016E ,640 2,53 2011 361 435 249 416 296 604 3,665 1 ,054 2016E 0.60 376

The mobile wallet provides multiple opportunities to engage the customer throughout their shopping experience

Engagement throughout the shopping experience

Page 10: Mobile Wallet Whitepaper Part 5: Strategies for Banks · 2011 banked 9% 4 0/0 5% population 2016E Unbanked 2016E ,640 2,53 2011 361 435 249 416 296 604 3,665 1 ,054 2016E 0.60 376

Who do you play with?

Page 11: Mobile Wallet Whitepaper Part 5: Strategies for Banks · 2011 banked 9% 4 0/0 5% population 2016E Unbanked 2016E ,640 2,53 2011 361 435 249 416 296 604 3,665 1 ,054 2016E 0.60 376

Mapping models for wallet ownership against various approaches to service provision reveals

four strategic options for banks

Page 12: Mobile Wallet Whitepaper Part 5: Strategies for Banks · 2011 banked 9% 4 0/0 5% population 2016E Unbanked 2016E ,640 2,53 2011 361 435 249 416 296 604 3,665 1 ,054 2016E 0.60 376

ISIS or CaixaBank & Telefónica

Page 13: Mobile Wallet Whitepaper Part 5: Strategies for Banks · 2011 banked 9% 4 0/0 5% population 2016E Unbanked 2016E ,640 2,53 2011 361 435 249 416 296 604 3,665 1 ,054 2016E 0.60 376

Swish or VALYOU

Page 14: Mobile Wallet Whitepaper Part 5: Strategies for Banks · 2011 banked 9% 4 0/0 5% population 2016E Unbanked 2016E ,640 2,53 2011 361 435 249 416 296 604 3,665 1 ,054 2016E 0.60 376

RBS & Visa P2P

Page 15: Mobile Wallet Whitepaper Part 5: Strategies for Banks · 2011 banked 9% 4 0/0 5% population 2016E Unbanked 2016E ,640 2,53 2011 361 435 249 416 296 604 3,665 1 ,054 2016E 0.60 376

Bank of America with BankAmeriDeals or PostFinance Switzerland