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Mobile Payment for
Department Services
July 10, 2019
Agenda
2
• Introduction
• Mobile Payment Process Flow
• HKU mPOS App
• HKU Desktop POS (mPOS web application)
• HKU uPay App for users
• Payment Flow
• Live Demo
• Apportion of received payments
• Web Enquiry System
• Apply to use Mobile Payment for Department Services
• Services Charges
• What’s Next
• Q&A
Introduction
3
• Support university-wide “in-store” merchandising
– Offer different mobile payment methods
Apple Pay, Google Pay, AlipayHK, Alipay
• Handle payment category to streamline operation
– Reconcile payment transactions
– Apportion received payment to departments
merchant and customers
• Departments (“merchants” in mobile payment terminology)
• offer items (including services) to users
• collect a payment at mobile Point-of-Sales (mPOS)– Run HKU mPOS application – 2 versions:
» mPOS web version
» mPOS app version (mPOS app)
• “Customers” – Staff/Students/non-HKU users
• pay via uPay app
• mobile payment methods:
4
5
Send transaction & Receive payment status
HKU Backend
servers
Mobile Payment Process Flow
HKU uPay App
Scan
HKU mPOS applications (web/app)Generate QR code
Departments
FEO
Payment reconciliation
Send transaction & Receive payment status
Apportion payments received
1. MPGS (Apple Pay, Google Pay)2. mPay (Alipay, AlipayHK)
Payment Gateways
Download Payment Data
HKU mPOS App
6
HKU mPOS App (1)
7
1. A department needs to register the device & staff UID for using HKU mPOSApp.
2. Staff uses mPOS App to generate QR code for users to use HKU uPay App to scan to pay.
Department Staff HKU mPOS App
HKU mPOS App (2)1. Select the item
(with default price
information)
2. Confirm the price
(change it if
necessary)
3. The mPOS app
generates QR Code
for the customer to
pay
8
Change UID
Restore Data
Laser Printing Services
Others
HKD 200.00
HKD 200.00
HKD 400.00
Change UID (HK$)
Restore Data
Laser Printing Services
Others
Confirm
200
HKU Desktop POS (mPOS)
9
1. Departments need to register the staff UID using HKU Desktop POS.
2. Staff uses Desktop POS to generate QR code for users to use HKU uPay App to scan to pay.
Department Staff HKU Desktop POS
Main Page of Desktop mPOS
10
Display QR Code for uPay App to scan to pay
11
Transaction Response
12
OR
HKD 400.00
Show Transaction History
13
HKD 200.00
HKD 200.00
HKD 400.00
Change Portal UID
File Restore
HKU uPay App
14
HKU uPay App (1)
15
1. Do not require customers to login to use HKU uPay App.
2. Customers scan the QR code generated by HKU mPOS (web/app) to process payment.
3. Customers can select the mobile payment method to pay.
CustomerHKU uPay App
HKU uPay App (2)1. Press the “Scan to
Pay” button to open QR
Code Scanner
2. Scan the QR code
generated from mPOS
application to prepare to
pay
3. Review the payment
amount
and select the payment
method to pay
Change UID
Restore Data
HKU uPay
HKD 200.00
HKD 200.00
HKD 400.00
HKU uPay App (3)1. Choose a payment history record 2. The uPay app shows the details of
the payment history
17
Change UID
Restore Data
HKU uPay
HKD 200.00
HKD 200.00
HKD 400.00
HKD 400.00
Payment Flow
18
1. Start Payment Process
19
1. Press the “ReceivePayment” button to start the payment process
Department Staff mPOS App
2. Select an item
20
1. Select item(s) from the service list
2. The total charge is shown according to the items selected
3. Change the amount of the items if appropriate
Department Staff mPOS App
Change UID
Restore Data
Laser Printing Services
HKD 200.00
HKD 200.00
HKD 400.00
3. Save Payment Information
21
Press “Generate QR Code” button to save the payment details to the server and generate the QR code for the payment process
DB
Payment details
Transaction ID
Department Staff mPOS App
Change UID
Restore Data
Laser Printing Services
HKD 200.00
HKD 200.00
HKD 400.00
4. Generate QR Code
22
QR code is generated (ready for customer to scan)
QR Code information:
- Transaction Type: mPOS- Transaction ID: 10001293
Department Staff mPOS App
5. Customer Opens uPay App
23
1. Press the “Scan to Pay” button of uPay app to open the QR Code Scanner of the phone
CustomeruPay App
6. Scan QR Code
24
1. Scan the QR code generated from mPOSapplication to pay
2. Payment details are retrieved from the server
DB
QR Code information
Payment details
CustomeruPay App
7. Review & Pay
25
Review the payment amount and select the payment method to pay
CustomeruPay App
8a. Authorize Payment (Apple Pay and Google Pay)
26
Use Touch ID or passcode to pay
Change UID
Restore Data
Change UID
Restore Data
HKD 200.00
HKD 400.00
HKD 200.00
HKD 200.00
HKD 200.00
HK$400.00
CustomeruPay App
8b. Authorize Payment (Alipay/AlipayHK)
27
Login Alipay/AlipayHK to pay
CustomeruPay App
HKD 400.00
HK$ 400.00
HK$ 400.00
9. Process Payment Transaction
29
1. Payment transaction is sent to HKU server and payment information is captured
2. HKU server sends transaction to Payment Gateway
Payment transaction
Payment transaction
HKU server Payment GatewayDBCapturePayment
Information
CustomeruPay AppChange UID
Restore Data
HKD 200.00
HKD 400.00
HKD 200.00
HK$400.00
Loading …
10. Complete Payment Transaction
30
1. Payment Gateway returns payment result to HKU server and the result is stored
2. HKU server returns payment result to uPay App which shows the transaction completed acknowledgementPayment
resultPayment
result
HKU server Payment GatewayDBStore
PaymentResult
CustomeruPay AppHKU uPay
11. Record Receipt Number (optional)
31
Department Staff mPOS App
Optional:When the payment is completed & the department’s application prints a receipt, staff inputs the receipt number to complete the payment process
DBRecord receipt number
12. Hand Over Receipt
32
Department Staff Customer
Staff hands over the receipt to the customer
Live Demo
33
34
Oracle Financials
Mobile Payment
Transactions
Payment Gateway Payment Results
Merchant Registration
Payment Apportion
Web Enquiry System
Service Charges
36
Payment Method
PaymentGateway
Charge
MPGS2.35%
2.35%
mPay2.3%
1.7%
Apply to use Mobile Payment for Department Services (1)
37
Apply to use Mobile Payment (2)
38
Apply to use Mobile Payment (3)
39
HKU Mobile Payment – Future
• U-wide online merchandizing
– Support departments (as merchants) with utilities (Application Programming Interface (API) ):
to integrate with department-developed applications (apps or web systems)
–Additional or supplemental charging/fee function
–Support different mobile payment methods
(Same as in uPay app)
• Centralized payment categorization processing
–Same as in mobile payment
40
HKU mPOS App & HKU uPay Appavailable in Apple Store & Google Store
41
HKU mPOS HKU uPay
Q & A
42
Thank you
43