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T-110.5120 Next generation wireless networks, 2005
Mobile ChargingEmphasis on Business and Subscriber Aspects
T-110.5120 Next generation wireless networks, 2005
ContentContent•Introduction•Basic Subscription Models•Different subscription set-ups•Postpaid & Prepaid charging•Offline & online charging•Mobile content business prospects•Mobile Content Value Chain•Barriers for Mobile Content Breakthrough•Importance of transparency in charging•Challenges with Content Charging•Future of content charging•Conclusions
General charging aspects
Business perspective
T-110.5120 Next generation wireless networks, 2005
IntroductionIntroduction
What is content charging?
•Mobile content is something that:•Can be delivered trough mobile internet•Has measurable value to the participants in the value chain
•Charging is:•Generating, formatting and transferring of an data record
•Basic data records•Call data records (CDR)•Usage data records (UDR)
T-110.5120 Next generation wireless networks, 2005
Basic Subscription Models Basic Subscription Models
•Fixed subscription (all you can eat)
•Linked subscription (limited all you can eat)
•Event or transaction based charging
•Session based charging
•Sponsorship based charging (company)
•Loyalty based charging (airline points)
T-110.5120 Next generation wireless networks, 2005
Different Subscription Set-ups Different Subscription Set-ups
Source: Nokia Corporation
T-110.5120 Next generation wireless networks, 2005
Prepaid & Postpaid Prepaid & Postpaid •Most important individual aspect from charging mechanism
•Postpaid = Charged afterwards
•Prepaid = Charged against beforehand paid limit
•Prepaid has been gaining popularity steadily since 1995. •57% share by 2006•Effect of evolving markets
T-110.5120 Next generation wireless networks, 2005
Prepaid Charging Prepaid Charging
Content delivery
Prepaid reservation request
Balance check &
reservation
Charging Center
User Account
Content/Delivery Server
User mobile
Reservation committed
Delivery conformation
Service authentication
User initiates event-based
service
T-110.5120 Next generation wireless networks, 2005
Postpaid Charging Postpaid Charging
Content delivery Usage
Data (CDR) Mediated
CDR
Charging Mediatio
n
Rating & Billing
Content/Delivery Server
User mobile
T-110.5120 Next generation wireless networks, 2005
Postpaid vs. Prepaid Postpaid vs. Prepaid •Most important individual aspect from charging mechanism•Prepaid has been gaining popularity steadily since 1995.
•57% share by 2006•Effect of evolving markets
POSTPAID•Benefits for subscribers
-Easy to use-Convenient for sponsorship charging-Credit aspect
•Benefits for operators-Subscriber loyalty-Technically easier
PREPAID•Benefits for subscribers
-Freedom-Control-Many choices -No credit aspect
•Benefits for operators-Fast and simple sign-up-Fraud control-Cost control-More secure (online)
T-110.5120 Next generation wireless networks, 2005
Facts of Postpaid vs. Prepaid Facts of Postpaid vs. Prepaid
0 500 1000 1500 2000
Italy
Ireland
Portugal
UK
Netherlands
Spain
Germany
Sweden
Annual ARPU (USD)
Prepaid Contract Blended
Source: Analysys research limited
Prepaid marketARPU
T-110.5120 Next generation wireless networks, 2005
Offline and Online Charging Offline and Online Charging
Source: Nokia Corporation
•Offline = Charging mechanism where charging does not affect in real-time to the service
•Online = Charging mechanism where charging can affect in real-time to the service
T-110.5120 Next generation wireless networks, 2005
Mobile Content Business Prospects Mobile Content Business Prospects
0 50 100 150 200 250 300 350 400
Ireland (O2)
UK
Germany
Italy
Spain
USA
Japan (Vodafone 2G)
Japan (DoCoMo 2G)
Japan (DoCoMo 3G)
Non-voice ARPU (USD)
Messaging Other data
Messaging and other non-voice ARPU of selected mobile operators
Relative duration of use of mobile phones, Internet, radio and TV by UK consumers
1%4%
44%51%
Use mobile phone Use Internet at homeListen to radio Watch TV
Source: Analysys research limitedSource: Analysys research limited
T-110.5120 Next generation wireless networks, 2005
Mobile Content Value Chain Mobile Content Value Chain
Non digital Content & Intellectual
propertyApplications Aggregation/
PublishingApplication
Service Provisioning
Online Portal Provisioning
Mobile Delivery Service
End-user device
Revenue Sharing
Subscription
Usage
Licensing
•Business models complex
•Industry in constant change
•Dominated by mobile operators
•Virtual network operators play increasingly important role (Brand!!)
MVNO
T-110.5120 Next generation wireless networks, 2005
Role of MVNO Role of MVNO
•Current mobile operators need money to cover 3G investments=> Opening network infrastructure to 3rd parties?
•Currently mobile operators don’t have strong brands=> Can virtual operators use their existing brands? (e.g. internet
portals)
Source: Nokia Corporation
T-110.5120 Next generation wireless networks, 2005
Barriers for Mobile Content BreakthroughBarriers for Mobile Content Breakthrough
•Lack of marketing support for content (content providers vs. operators)
•Operators have very high requirements for content
•Content providers receive their profit with long “lead time”
•Content providers evolving to MVNO -> Operators on the alert
•Lack of standardization in charging mechanisms (different standards)
•Network limitations (different networks with different capabilities)
(Related to charging)
T-110.5120 Next generation wireless networks, 2005
Importance of TransparencyImportance of Transparency
1. Bundled voice tariffs Sprint PCS (USA)
2. ThreePay prepaid tariffs 3 (UK)
8. Ringtone downloads Xing (Japan)
9. Games downloads IN-FUSIO (worldwide)
10. Genion HomeZone tariff O2 (Germany)
3. Mobile TV and video 3 (UK)
4. SMS O2 (Ireland)
5. FOMA 3G service bundle NTT DoCoMo (Japan)
6. Vodafone live! service bundle Vodafone (W. Europe)
7. TM3 integrated 2.5G/3G/PWLAN T-Mobile (Germany)
The World’s Top Ten Wireless Services
Source: Analysys research limited
•Customers need simple and transparent charging models
•Operators moving away from event and transaction based charging
•Guess what is common aspect with these Top Ten Wireless Services?
T-110.5120 Next generation wireless networks, 2005
Challenges with Content Charging Challenges with Content Charging
•Developed originally for voice communication
•Complex solutions for content charging
• Interoperability challenges
•Flexibility challenges
•Evolving revenue chain with conflicting interests
T-110.5120 Next generation wireless networks, 2005
Service Delivery Platform Service Delivery Platform
•Solves some of the content charging challenges•SDP designed to
•Provide abstraction to network layer•Provide service execution platform
•Can be mobile operator own solution or 3rd party operated
Source: First Hop
T-110.5120 Next generation wireless networks, 2005
Content Charging in FutureContent Charging in FutureCould the future be? (provocative approach)
•More simple and flexible charging systems
•Future role of prepaid unclear•Investment oriented when moving to 3G•Prepaid subscribers with higher ARPU bring needed cash flow•Prepaid offers youth market segment that has high data usage rate
•Not concentrated to delivered Mbytes but rather the real revenue
•Charging model where subscriber is getting benefit without any fee•Using network for commercial purposes?•Usage of Ad-hoc networks?
•More brand focus in charging and pricing
T-110.5120 Next generation wireless networks, 2005
Conclusions Conclusions
•Mobile content is big business
•Future mobile content business is even bigger opportunity (mobile TV etc.)
•Mobile content charging is very important aspect of mobile business
•The content charging infrastructure needs upgrades (partly happening)
•Mobile content charging is moving away from transaction based charging towards fixed charging
•Value chain changing and complex
•Chain currently dominated by operators…how about future?
T-110.5120 Next generation wireless networks, 2005
References References 1.Unstrung Insider Vol.4 No.9 September 20052.Baskerville, Global Mobile Prepaid Strategies vol.20043.ARC Group, Mobile Business Models Industry Survey4.Nokia, Service Charging in Mobile Internet5.Research International Finland, Finnish Mobile TV Pilot results6.Infroma Telecoms & Media, Mobile Content and Services 7. Sudhir Dixit, Tao Wu, Content Networking in the Mobile Internet8. Wireless World Forum, MobileYouth 2005 9. Analysys, Charging and Revenue Sharing for Mobile Content10.Analysys, TV and Video Services On a Mobile Phone