25
Digital Media is grow MOBILE SHOPPING Briefing

Mobile Briefing April 2013

Embed Size (px)

DESCRIPTION

Smartphones are increasing in use and they are important for ecommerce in the shopping centre.

Citation preview

Page 1: Mobile Briefing April 2013

Digital Media is grow

MOBILE SHOPPING

Briefing

Page 2: Mobile Briefing April 2013

Mobile Facts

32 million smart phones in the UK

Page 3: Mobile Briefing April 2013

89% use their

smart phone

throughout the

day

Page 4: Mobile Briefing April 2013
Page 5: Mobile Briefing April 2013

searchers have taken action as

a result of a smartphone

search

9 out of 10

Page 6: Mobile Briefing April 2013

Smartphones are an integral part of

the purchase process

Page 7: Mobile Briefing April 2013

Mobile

Friendly What is a Mobile

Website?

A mobile website is just a

small and simplified

version of your main

website that is designed

to be displayed on mobile

phone or tablet.

Page 8: Mobile Briefing April 2013
Page 9: Mobile Briefing April 2013
Page 10: Mobile Briefing April 2013

Ease of Use

Page 11: Mobile Briefing April 2013

Why should you care?

74% of users say they're also more likely to return to a site in

the future if it's mobile-friendly.

52% of users said a bad mobile experience made them less

likely to engage with a company.

48% of users say they feel frustrated and annoyed when on

sites that are poorly optimized for mobile. 36% say they feel like they've wasted their time when they visit those sites.

48% of users that report a business' site didn't work well on their

smartphones took it as an indication the company didn't care about their business.

Page 12: Mobile Briefing April 2013
Page 13: Mobile Briefing April 2013

32% of consumers have:

used their mobile to find

a retailer’s nearest store

Page 14: Mobile Briefing April 2013

Mobile Vs App

• Immediacy

• Compatibility

• Upgradability

• Findability

• Shareability

• Reach

• LifeCycle

• Time and Cost

• Support and Sustainability

Page 15: Mobile Briefing April 2013

93% of smart phone

owners report using

their mobile device

while in-store:

* if a wi-fi network is available

Page 16: Mobile Briefing April 2013

So, what do shoppers want?

Page 17: Mobile Briefing April 2013

#1

Deals

Offers

Vouchers

Fashion Tips

Page 18: Mobile Briefing April 2013

#2

Opening

& Closing

Hours

Page 19: Mobile Briefing April 2013

#3

Store

Directory

& Contact

Info

Page 20: Mobile Briefing April 2013

What do we do?

Centre Buzz create mobile

websites and Apps to

help your shoppers

navigate your centre

Page 21: Mobile Briefing April 2013

Digital CMS

Page 22: Mobile Briefing April 2013

Social Media We create an instant live feed for your shopping

centre, featuring all the latest news and offers from

YOUR retailers:

And post them to your Facebook & Twitter accounts

Page 23: Mobile Briefing April 2013

Any questions on what we have covered so far?

Page 24: Mobile Briefing April 2013

If it’s a hassle sourcing and uploading offers to

your website or manually and painfully finding

content, or simply enough content.....

Then is for YOU!

Page 25: Mobile Briefing April 2013

Digital Media is grow

Thanks for listening.

Contact us to talk more.

Presentation by @centrebuzz

#centrebuzz

centrebuzz.co.uk

020 8931 9300