MOBI BILLING REPORTS

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The goal of MOBI’s invoice processing or re-bill is to ensure that every dollar is accounted for and billed to the appropriate user.

MOBI goes through a defined process each month to identify and log every charge to ensure that it is valid, accurate, and allocated appropriately.MOBI provides each customer with a monthly file that contains a unified cross carrier re-bill, audit, exception report, usage analysis, and kick-out report.

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MOBI creates a dashboard that allows the customer to compare a single carrier or account to the averages for the overall program. Three months of program statistics are included for both data sets, making it easier for the customer to identify trending patterns.

In the gray boxes at the top, choose the carrier OR account you wish to view. If you would like to view all accounts for a specific carrier, set the 2nd box to “None Selected” and choose the carrier in the box to the left. If you would like to view a specific account only, set the 1st box to “None Selected” and choose the account in the box to the right.

Dashboard

REPORT DASHBOARDFind This Content »

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Rebill

REBILLING DETAILS

MOBIwm.com - 855.259.6624WIRELESS MANAGEMENT

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This tab contains the detail for all of the lines billed. Cost allocation for the monthly plan costs are set to each customer’s needs. Based on the customer’s requirements, MOBI can pass through direct per line carrier charges or reallocate the cost to each user based on their overall usage so that the highest users absorb the majority of the cost. Thus allowing the customer to more accurately distribute the overall cost of their wireless program.

The Monthly Recurring Charges (MRC) are broken down in detail, featuring:

Total Allocated MRCTotal Rebilled ChargesCarrier Primary Plan MRCRebilled Pool Access Charges Rebilled Pool Usage ChargesRebilled Feature ChargesRebilled Primary Plan MRCCarrier Data MRCCarrier Text MRC Carrier Feature MRC

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Usage Analysis

USAGE ANALYSIS REPORTFind This Content »

This report includes information about the pool utilization. The billing specialist will identify lines with zero usage for 30, 60 or 90 days. Once a line reaches 90 days with zero usage, MOBI recommends cancellation and provides the customer with ETF potential and estimated savings.

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Audit

BILLING AUDIT DETAILSFind This Content »

MOBI reviews bills for accuracy and plan utilization. A billing specialist will evaluate each line for plan over/under utilization over the previous three months, and make recommendations for cost saving plan changes.

Billing Issues are clearly detailed for Program Management disposition.1

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MOBIwm.com - 855.259.6624WIRELESS MANAGEMENT

Exception

EXCEPTION REPORTFind This Content »

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MOBI provides each customer with an exception report that calls out the highest cost lines in each of the following categories: voice roaming, data roaming, data usage, long distance, messaging, directory assistance, equipment purchases, and miscellaneous charges. Our goal is to make it easier for the customer to educate users on more cost effective ways to handle their business responsibilities.

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MOBIwm.com - 855.259.6624WIRELESS MANAGEMENT

Kickout

KICKOUT REPORTFind This Content »

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MOBI provides a monthly kick-out report that identifies unassigned lines, missing/improperly formatted cost center information, etc. Resolving these data issues on a monthly basis ensures that MOBI can allocate every charge to the customer’s specifications.

Non-matching records (unassigned, business unit unknown, cost center unknown) are “kicked out” for Program Management disposition.1

MOBIwm.com - 855.259.6624WIRELESS MANAGEMENT

GLOSSARY

MOBIwm.com - 855.259.6624WIRELESS MANAGEMENT

The goal of MOBI’s invoice processing or re-bill is to ensure that every dollar is accounted for and billed to the appropriate user. MOBI goes through a defined process each month to identify and log every charge to ensure that it is valid, accurate, and allocated appropriately. MOBI provides each customer with a monthly file that contains a unified cross carrier re-bill, audit, exception report, usage analysis, and kick-out report.

The monthly report includes these elements:

DashboardMOBI creates a dashboard that allows the customer to compare a single carrier or account to the averages for the overall program. Three months of program statistics are included for both data sets, making it easier for the customer to identify trending patterns. Tip: In the gray boxes at the top, choose the carrier OR account you wish to view. If you would like to view all accounts for a specific carrier, set the 2nd box to “None Selected” and choose the carrier in the box to the left. If you would like to view a specific account only, set the 1st box to “None Selected” and choose the account in the box to the right.

Re-billThis tab contains the detail for all of the lines billed. Cost allocation for the monthly plan costs are set to each customer’s needs. Based on the customer’s requirements, MOBI can pass through direct per line carrier charges or reallocate the cost to each user based on their overall usage so that the highest users absorb the majority of the cost. Thus allowing the customer to more accurately distribute the overall cost of their wireless program.

The Monthly Recurring Charges (MRC) are broken down as follows:

• Total Allocated MRC - This is the total allocated plan charges for the line. (Sum of Rebilled Primary Plan MRC, Carrier Data MRC, Carrier Text MRC, and Carrier Feature MRC)

• Usage Charges - These are usage-based charges, which can include overage, roaming, downloads, long distance, equipment, and more.

• Credits and Fees - This includes any fees or credits that were billed to the line by the carrier.

• Taxes & Surcharges - All government taxes and fees billed to each line.

• Total Rebilled Charges - Total charges billed to line using allocated MRC rather than the carrier plan MRC.

• Carrier Primary Plan MRC - This is the amount billed to the line by the carrier for the primary plan assigned to that line of service.

• Rebilled Pool Access Charges - This is the minimum amount billed to a pool user for their plan*

• Rebilled Pool Usage Charges - This is the allocated portion of the total pool cost based on each user's pool minute usage.*

• Rebilled Feature Charges - This represents any charges that were included in the primary plan for bundled features (text, data, etc.)*

• Rebilled Primary Plan MRC - This is the total of the user's Pool Access Charge, Pool Usage Charges, and Rebilled Feature Charges. For non-allocated billing, this will match the MRC billed by the carrier.

• Carrier Data MRC - This shows any data feature cost that is billed separately from the line's primary plan.

• Carrier Text MRC - This shows any text feature cost that is billed separately from the line's primary plan.

• Carrier Feature MRC - This shows any other feature (non data/text) cost that is billed separately from the line's primary plan.

Usage AnalysisThis report includes information about the pool utilization. The billing specialist will identify lines with zero usage for 30, 60 or 90 days. Once a line reaches 90 days with zero usage, MOBI recommends cancellation and provides the customer with ETF potential and estimated savings.

AuditMOBI reviews bills for accuracy and plan utilization. A billing specialist will evaluate each line for plan over/under utilization over the previous three months, and make recommendations for cost saving plan changes.

Exception ReportMOBI provides each customer with an exception report that calls out the highest cost lines in each of the following categories: voice roaming, data roaming, data usage, long distance, messaging, directory assistance, equipment purchases, and miscellaneous charges. Our goal is to make it easier for the customer to educate users on more cost effective ways to handle their business responsibilities. Kick-Out ReportMOBI provides a monthly kick-out report that identifies unassigned lines, missing/improperly formatted cost center information, etc. Resolving these data issues on a monthly basis ensures that MOBI can allocate every charge to the customer’s specifications.