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mLynx and Visual Planning Board Craig Miller GS IT ER AAE ACC SOL IT creates business value Restricted © Siemens AG 2016

mLynx and Visual Planning Board - xrb.siemens.com.sg · Visual Planning Board - Gantt SAP Transaction With ZMON or stand alone Release call to mLynx Drag/drop functionality mLynx

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Page 1: mLynx and Visual Planning Board - xrb.siemens.com.sg · Visual Planning Board - Gantt SAP Transaction With ZMON or stand alone Release call to mLynx Drag/drop functionality mLynx

mLynx and

Visual Planning BoardCraig Miller

GS IT ER AAE ACC SOL

IT creates business valueRestricted © Siemens AG 2016

Page 2: mLynx and Visual Planning Board - xrb.siemens.com.sg · Visual Planning Board - Gantt SAP Transaction With ZMON or stand alone Release call to mLynx Drag/drop functionality mLynx

Restricted © Siemens AG 2016

XX.XX.20XXPage 2 Author/GS IT, Month, 2016

IT creates business value

Availability

• mLynx

• mLynx & Visual Planning Board

• 1000+ mLynx users

• 29 ARE

• 19 Countries(March 2018)

Page 3: mLynx and Visual Planning Board - xrb.siemens.com.sg · Visual Planning Board - Gantt SAP Transaction With ZMON or stand alone Release call to mLynx Drag/drop functionality mLynx

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XX.XX.20XXPage 3 Author/GS IT, Month, 2016

IT creates business value

Overview

Visual Planning Board

In SAP and web viewer (IE only)

Plan/release Service calls

Work Shifts

GPS Map

Instant feedback from mLynx

mLynx

UI5 Web application (iOS, Android, PC)

Manage Service Calls

Manage stock

Manage time utilisation

Instant feedback in Visual Planning Board

Page 4: mLynx and Visual Planning Board - xrb.siemens.com.sg · Visual Planning Board - Gantt SAP Transaction With ZMON or stand alone Release call to mLynx Drag/drop functionality mLynx

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IT creates business value

Service Calls

Visual Planning Board - Gantt

SAP Transaction

With ZMON or stand alone

Release call to mLynx

Drag/drop functionality

mLynx - Service Calls

Call details, History and Contract information

Send ETA/Travel/Onsite times

Request parts*

Consume parts*

Activity texts/Tech codes*

Sign/email service report*

Follow-up

Return travel

Page 5: mLynx and Visual Planning Board - xrb.siemens.com.sg · Visual Planning Board - Gantt SAP Transaction With ZMON or stand alone Release call to mLynx Drag/drop functionality mLynx

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IT creates business value

Other Functions

Visual Planning Board - Work Shift

Recurring shifts

On call or after hours

Displayed in the Gantt

Visual Planning Board - GIS (map)

Customer location

Field staff location*

+/- zoom

mLynx - Stock

Boot / Job Stock*

Transfer stock

Goods Receipt

Return stock management*

mLynx - Timesheet

Non-prod attendance*

Network/WBS timesheet

History/Correction

Check-in/Check-out*

Page 6: mLynx and Visual Planning Board - xrb.siemens.com.sg · Visual Planning Board - Gantt SAP Transaction With ZMON or stand alone Release call to mLynx Drag/drop functionality mLynx

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IT creates business value

Special Functions

mLynx

Create a call (on the fly)*

Close CC tasks

Equipment based Checklists*

Send Invoice to customer*

Visual Planning Board

“Soft block” for absence/attendance

Display approved leave from SAP HR (Orchid)*

Link to engineer contact details

Web viewer for non-SAP users using IE

Page 7: mLynx and Visual Planning Board - xrb.siemens.com.sg · Visual Planning Board - Gantt SAP Transaction With ZMON or stand alone Release call to mLynx Drag/drop functionality mLynx

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IT creates business value

Landscape

SAP AP0/AQ5

XRB 1

(mLynx middleware)

mLynx

InternetSNX

(Singapore ARI)

XRB 2

(VPB middleware)

Customer

(eSR)

DMZ

(Singapore ARI)

SNX

(Local Country)

SAP GUI

Visual Planning Board

Page 8: mLynx and Visual Planning Board - xrb.siemens.com.sg · Visual Planning Board - Gantt SAP Transaction With ZMON or stand alone Release call to mLynx Drag/drop functionality mLynx

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XX.XX.20XXPage 8 Author/GS IT, Month, 2016

IT creates business value

Links

mLynx home page

https://xrb.siemens.com.sg/

Visual Planning Board home page

https://vpb.siemens.com.sg/

SPoT Portfolio (SPM0011086)

https://siemens.service-now.com

Page 9: mLynx and Visual Planning Board - xrb.siemens.com.sg · Visual Planning Board - Gantt SAP Transaction With ZMON or stand alone Release call to mLynx Drag/drop functionality mLynx

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XX.XX.20XXPage 9 Author/GS IT, Month, 2016

IT creates business value

Support

Siemens Social Network

mLynx User group

https://siemens.socialcast.com/groups/862

Visual Planning Board AAE

https://siemens.socialcast.com/groups/7597

Access SSN via the Socialcast app for iOS users

Page 10: mLynx and Visual Planning Board - xrb.siemens.com.sg · Visual Planning Board - Gantt SAP Transaction With ZMON or stand alone Release call to mLynx Drag/drop functionality mLynx

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IT creates business value

Contact page

Craig Miller

GS IT ER AAE LA

885 Mountain Hwy

Bayswater, 3513 Vic. Australia

Mobile: +61 409 507 213

E-mail: [email protected]

https://cio.siemens.com

Page 11: mLynx and Visual Planning Board - xrb.siemens.com.sg · Visual Planning Board - Gantt SAP Transaction With ZMON or stand alone Release call to mLynx Drag/drop functionality mLynx

Thank you!

IT creates business valueRestricted © Siemens AG 2016