Mitel Powerpoint Template - micloud360.com. Device Provisioning.pdf| ©2014 Mitel. Proprietary and Confidential. SIP Phone Provisioning • An administrator can manage devices assigned

MiCloud Telepo

Device Provisioning

Cristina AnierTrainer

April 21-22, 2016

| ©2014 Mitel. Proprietary and Confidential.| ©2014 Mitel. Proprietary and Confidential.

Objectives

• Administration of user’s devices:

• DECT Systems

• SIP phones

• SIP phones configuration

• Smartphone clients

• Provisioning

• Management

• Softphones

2


SIP Phone Provisioning

• An administrator can manage devices assigned to end users in an organization

• SIP phones page can be used for managing SIP phones associated to the organization

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Snom Phone Provisioning

1. Enter the SIP phone IP address in a web browser

– login with username=’Admin’, password=’pw357-’

! Note: SIP phone must be in Admin mode for this option to be visible

(password=’3579’)

2.Click ’Advanced’


Snom Phones Configuration Download

• Select update tab.

• Enter the following values:

– Update policy: ”Update automatically”

– Setting URL: can be found in bcs web admin interface under devices/SIP phones

page

– Subscribe config: ”off”, PnP config: ”off”

• Click ’Save’ and then ’Reboot’


Snom Phone Configuration

• To edit and configure a SIP phone, select a Snom phone from Admin portal >

Devices > SIP Phones and click on it

No static user assignment. Manual user log in on

phone.

Text description, e.g. ‘Organization–User’

Emergency location

General Information about the selected SIP phone

Unprovisioned or user assigned

Identify which VLAN the phone will belong to

and set the priority

Tone scheme for the phone.

Codecs to be used for the phone. Admin could

arrange the priority order

User assignment (Line)

Extension

Speed dial

Intercom

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• Provision multiple phones by filling out the settings in a file to be uploaded

to the system.

• Settings of configured phones can be downloaded

• Could be performed by administrator from Admin portal > Devices > SIP

Phones

Bulk Handling of SIP Phones


Bulk handling of SIP phones

• Export all SIP phones to a semi-colon separated file

• Import semi-colon separated file containing SIP phone configuration

• CSV file contains:

• Mac address format example: 0004132388A5

• Type snom360/snom360/snom320/snom370

• Description free text

• Emargency location according to configuration in System/Device locations

• Tone scheme AUS/CHN/DNK/GBR/GER/IND/JPN/MEX/SWE/SWI/USA

• Codecs, comma separated G.711u,G.711a,G.722,G.726-32,GSM FR,G.729A,G.723.1

• Syslog server IP address

• Log level 0-9

• Admin mode true/false

• Free seating true/false

• Expansion module true/false

• VLAN id 0-4096

• VLAN priority 1-7

• Function key assignments semi-colon separated list:LINE,<SIP address>EXTENSION,<SIP address>SPEEDDIAL, <SIP address>, <speedialnr>INTERCOM, <SIP address>

Bulk import/export of SIP phone settings and

assignments.


Cloud provisioning of Siemens/Unify desk phones

1. Contact Siemens/UNIFY to register an account.(openstage redirection code will be

provided to you at the registration)

2. Login to Management Node and go to System > General settings and configure

openstage redirection code provided by Siemens/Unify at the registration.

1. In Admin view go to Devices and select SIP phones. In SIP phones page find Cloud

pin. (Cloud pin is unique for each organization)

2. Customer needs to enter cloud pin on the first boot on their phone


Support for Mitel 68xx desk phones

• Added support for Mitel 6863i, 6865i, 6867i and 6869i desk phones

• The following functionality is supported by the devices:

• Support for Mitel plug and play configuration using the RCS service

• Automatic device configuration using SIP phones configuration settings in

system

• Configure lines -Configure function keys -Configure soft buttons

• Free seating support

• Directory search with presence display *Personal call log support

• Personal presence control

• Call recording

• Busy lamp field

• Speed dial

• Intercom

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Support for Mitel MiVoice phones

• Support for Mitel MiVoice Conference Phone and MiVoice Video Phone devices

have been added.

• The following functionality is supported:

• Automatic device configuration using SIP phones configuration settings in

system. The configuration URL must be set manually in the device.

• Voice calls

• Video calls

• 4-party conference calls with voice or video

NOTE: Video calling requires the MiVoice Video phone. MiVoice Conference phone

only support audio. SRTP is only supported for voice calls.

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Manual Provisioning of Mitel 68xx phones (1)

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1. Login to Mitel phone using default

username “admin” and password

“22222”

2. Select Configuration Server in the menu

and configure settings with provided info

in SIP phones page > MITEL 68xx

provisioning section

1. Enter the ‘Https path’ provided in SIP

phones Page and Save settings


Manual Provisioning of Mitel 68xx phones (2)If your Edge node SSL certificate is not among the list below, step 4 is required.

Verisign, GeoTrust, Thawte, Comodo, Entrust, and CyberTrust signed certificates

4. Go to Network and configure HTTPS settings

• Select TLS 1.0 for Client model

• Disable validate certificates (enabled by default)

• For trusted certificate Filename configure “ca.pem

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Select TLS 1.0 for Client model

Disable validate certificates (enabled by default)

For trusted certificate Filename configure “ca.pem”


Cloud provisioning of Mitel 68xx phones

1. Login to to auto provisioning rcs.aastra.com (login details provided at registration)

2. Go to Servers and add one

a. Select a name for the server

b. Enter the provisioning URL from the info available

in SIP Phones Page (https server+http path in SIP phone page)

a. For Firmware select 4.0.0.92-SIP version or above

3. Add your phone

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Note when phone reboots the first time if Mac is registered then the phone gets

provisioned on the org level


Manual Provisioning of MiVoice video phones

• Login to MiVoice video phone device from the Menu settings > Advanced using “admin“

as password

• Select System Settings > Web Server Settings, make sure that ‘Web server’ is enabled

• Go to System Settings > SIP settings and enter the following fields:

• Server address: company.domain i.e. telepo.com

• Username: username i.e. John.smith (without company.domain)

• Display name: this field is optional

• Login Name: same as username

• Password: user credential for the service

• Select TLS or TCP or UDP based on Network configuration (TLS recommended)

Do not select TLS If your Edge node SSL certificate is not among the list below

Verisign, GeoTrust, Thawte, Comodo, Entrust, and CyberTrust signed certificates

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Cloud Provisioning of MiVoice video phones

1. Go to Admin view > Devices > SIP phones and copy Settings URL for Mitel MiVoice

Conference Phones

1. Find IP address of the phone in Phones Menu > Settings > Advanced settings > About

phone > Phone IP

2. Make sure that “Web Server” is enabled in System Settings in the phone

3. Login to the Phone IP address using username “ admin” and password ”admin”

*Note: Do Not use Chrome

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Cloud Provisioning of MiVoice video phones

5. Select Configuration from the Menu and Enter the settings URL

6. Reboot the phone

7. Go to Admin view > Devices > SIP phones page and assign the phone to a user –

(explained in next slide)

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Enter the Settings URL from SIP phones page


User provisioning of MiVoice video phones

1. Go to Admin view > Devices > SIP phones page and find the phone you

provisioned on the organization and click on it

2. In Function keys, select a line and assign in to a user

3. Reboot the phone

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Assign to a user


Enable video in MiVoice Video Phone

• Login to MiVoice Video phone device from the Menu settings > Advanced using

“admin“ as password

• Go to System Settings and select Camera settings (requires your camera to be

connected to the network)

• Press Search in Camera Menu and find your camera

• Go to SIP settings and make sure that video codec list is enabled

• Press and hold to enable the video codecs

Note that when using the MiVoice video phone you must connect it to a screen via

HDMI

If all steps above are taken you‘ll see the camera control icon available on the

phone screen

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Support for 68xx Expansion Modules

• Added GUI to allow customers to assign keys on the expansion modules (Mitel

M680i and M685i phones)

• Provisioned via Admin view > Devices > SIP phones page by Org Administrator

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1 Check ‘Has expansion module’ and Save 2 Plug in the expansion modules to the desk phone,

system auto detects and gives the configure link

NOTE:

You may need to reboot the phone manually and reload the GUI to have

the ‘Configure’ link.


Support for 68xx Expansion Modules

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3 Click on ’Configure’ to add keys to expansion module 4 Edit expansion module page loaded

5 Configure keys from ’Expansion module keys’ section,

click ‘Save’

Confirmation to save changes on main page


DECT Phone Support and Auto Provisioning

• Superuser administrate SIP DECT via Management Node > System View >

Devices > SIP Phones > DECT systems

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Configure default tone schemes and

firmware

Pre-requisites:

For installation and configuration of the SIP DECT base station, see MiCloudTelepo_Mitel_SIP_DECT_OMM_QRG


• To allow users to log to the DECT system, set it up for the Organization

• Configurable by Org Admin via Admin view > Devices > DECT systems >

Cloud/PARK ID


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Select firmware

Set DECT system name

Select tone scheme and time

zone

Assign user to the phone

After saving, users can now login to the DECT

phones



• To connect a DECT phone to the base station, follow the steps below:

• To log in to SIP DECT phone, follow the steps below:

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Press the Menu button (top rightmost

button), browse to System then select OK

Select Subscription then select OK.

The Auth. Code field is displayed

Type the default code 22222 and select

Next

The phone will search for a base station,

name is displayed in the Park ID optionSelect OK to accept the base station.

If the phone do not find the base station, you can

enter a Park ID manually

Press the Menu button (top rightmost button),

browse to System Menu then select OKSelect Administration then select OK.

Select User login

Enter your phone number, short number

or alias

Enter your PIN code when password is

prompted



• Quick Guide ‘Mitel_SIP_DECT_Cloud_QRG’ contains the pre-requisites for

installing the base station, configuration to MiCloud Telepo and connecting DECT

phones to base station, available from Support > Manuals page

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Softphones

• Could use by admin to recommend/enforce upgrade of desktop application

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Desktop application version to upgrade to

Recommend/enforce upgrade/not upgrade

Documents

Mitel Powerpoint Template - micloud360.com. Device Provisioning.pdf| ©2014 Mitel. Proprietary and Confidential. SIP Phone Provisioning • An administrator can manage devices assigned