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Financial projection presentation on Dec 14, 2010 for MIT Enterprise Forum Smart Start bootcamp
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ABC Company, Inc.Estimated Statement of OperationsFor The Years Ended December 31, 2010. 2011, 2012, and 2013
2010 2011 2012 2013 2010 2011 2012 2013
Revenue:
Installation Revenue 450$ 3,825$ 21,038$ 73,633$ 77.1% 84.3% 82.3% 80.6%
Non-Installation Revenue
Service Fees 89$ 623$ 4,361$ 17,444$ 15.2% 13.7% 17.1% 19.1%
Other Non-Installation Revenue 45$ 90$ 158$ 237$ 7.7% 2.0% 0.6% 0.3%
Total Revenue: 584$ 4,538$ 25,557$ 91,314$ 100.0% 100.0% 100.0% 100.0%
Direct Costs:
Installation Costs 338$ 2,678$ 12,623$ 36,817$ 57.9% 59.0% 49.4% 40.3%
Non-Installation Costs 38$ 193$ 1,175$ 4,420$ 6.5% 4.3% 4.6% 4.8%
Direct Costs: 376$ 2,871$ 13,798$ 41,237$ 64.4% 63.3% 54.0% 45.2%
Other Cost of Services 88$ 567$ 2,556$ 6,849$ 15.1% 12.5% 10.0% 7.5%
Gross Margin ($) 120$ 1,100$ 9,203$ 43,228$ 20.5% 24.2% 36.0% 47.3%
Gross Margin (%) 20.5% 24.2% 36.0% 47.3%
Operating Expenses:
Sales 292$ 1,588$ 6,389$ 18,263$ 50.0% 35.0% 25.0% 20.0%
Marketing 263$ 1,361$ 5,111$ 13,697$ 45.0% 30.0% 20.0% 15.0%
Research & Development 175$ 998$ 2,811$ 8,218$ 30.0% 22.0% 11.0% 9.0%
General & Administration 44$ 295$ 1,533$ 4,566$ 7.5% 6.5% 6.0% 5.0%
Total Operating Expenses: 774$ 4,242$ 15,844$ 44,744$ 132.5% 93.5% 62.0% 49.0%
EBITDA (654)$ (3,142)$ (6,641)$ (1,516)$ -112.0% -69.2% -26.0% -1.7%
Other (Revenue) & Expenses:
Interest 80$ 156$ 32$ 80$ 13.7% 3.4% 0.1% 0.1%
Taxes 8$ 9$ 11$ 15$ 1.4% 0.2% 0.0% 0.0%
Depreciation & Amortization 13$ 67$ 268$ 874$ 2.2% 1.5% 1.0% 1.0%
Total Other (Revenue) & Expenses 101$ 232$ 311$ 969$ 17.3% 5.1% 1.2% 1.1%
Net Income (Loss) (755)$ (3,374)$ (6,952)$ (2,485)$ -129.3% -74.3% -27.2% -2.7%
Statement Notes:
Revenue
Market 1 43$ 2,320$ 12,205$ 46,232$ 7.4% 51.1% 47.8% 50.6%
Market 2 230$ 1,201$ 7,652$ 26,450$ 39.4% 26.5% 29.9% 29.0%
Market 3 256$ 932$ 3,250$ 12,658$ 43.8% 20.5% 12.7% 13.9%
Market 4 55$ 85$ 2,450$ 5,974$ 9.4% 1.9% 9.6% 6.5%
Total Revenue 584$ 4,538$ 25,557$ 91,314$
Headcount
Existing 13.00$ 18.00$ 61.00$ 298.00$ New Hires 5.00$ 43.00$ 237.00$ 830.00$ Total Headcount 18.00$ 61.00$ 298.00$ 1,128.00$
Capital Expenditures 126.00$ 424.00$ 1,584.00$ 4,474.00$
Dollars (000's omitted) Percent (%) of Revenue
COPYRIGHT © 2010 COPYRIGHT © 2010
Rule #1: If you cannot read the
financial statement from two feet away the font is
too small
(i.e. there are too many details)
COPYRIGHT © 2010
ABC Company, Inc.Projected Statement of OperationsFor The Years Ended December 31, 2010. 2011, 2012, and 2013
2010 2011 2012 2013
Revenue:
Market 1 43.00$ 2,320.00$ 12,205.00$ 46,232.00$
Market 2 230.00$ 1,201.00$ 7,652.00$ 26,450.00$
Market 3 256.00$ 932.00$ 3,250.00$ 12,658.00$
Market 4 55.00$ 85.00$ 2,450.00$ 5,974.00$
Total Revenue 584.00$ 4,538.00$ 25,557.00$ 91,314.00$
Gross Margin ($) 120.00$ 1,100.00$ 9,203.00$ 43,228.00$
Gross Margin (%) 20.5% 24.2% 36.0% 47.3%
Operating Expenses:
Sales & Marketing 555.00$ 2,949.00$ 11,500.00$ 31,960.00$
Research & Development 175.00$ 998.00$ 2,811.00$ 8,218.00$
General & Administration 44.00$ 295.00$ 1,533.00$ 4,566.00$
Total Operating Expenses: 774.00$ 4,242.00$ 15,844.00$ 44,744.00$
Other Expense/(Income) 101.00$ 232.00$ 311.00$ 969.00$
Net Income (Loss) (755.00)$ (3,374.00)$ (6,952.00)$ (2,485.00)$
Statement Notes:Headcount
Existing 13.00$ 18.00$ 61.00$ 298.00$ New Hires 5.00$ 43.00$ 237.00$ 830.00$ Total Headcount 18.00$ 61.00$ 298.00$ 1,128.00$
Capital Expenditures 126.00$ 424.00$ 1,584.00$ 4,474.00$
Dollars (000's omitted)
COPYRIGHT © 2010
Rule #2: Pennies are only for accounting auditors
COPYRIGHT © 2010
ABC Company, Inc.Estimated Statement of OperationsFor The Years Ended December 31, 2010. 2011, 2012, and 2013
2010 2011 2012 2013
Revenue:
Market 1 43$ 2,320$ 12,205$ 46,232$
Market 2 230$ 1,201$ 7,652$ 26,450$
Market 3 256$ 932$ 3,250$ 12,658$
Market 4 55$ 85$ 2,450$ 5,974$
Total Revenue 584$ 4,538$ 25,557$ 91,314$
Gross Margin ($) 120$ 1,100$ 9,203$ 43,228$
Gross Margin (%) 20.5% 24.2% 36.0% 47.3%
Operating Expenses:
Sales & Marketing 555$ 2,949$ 11,500$ 31,960$
Research & Development 175$ 998$ 2,811$ 8,218$
General & Administration 44$ 295$ 1,533$ 4,566$
Total Operating Expenses: 774$ 4,242$ 15,844$ 44,744$
Other Expense/(Income) 101$ 232$ 311$ 969$
Net Income (Loss) (755)$ (3,374)$ (6,952)$ (2,485)$
Statement Notes:Headcount
Existing 13$ 18$ 61$ 298$ New Hires 5$ 43$ 237$ 830$ Total Headcount 18$ 61$ 298$ 1,128$
Capital Expenditures 126$ 424$ 1,584$ 4,474$
Dollars (000's omitted)
COPYRIGHT © 2010
Rule #3: Use $ (dollar signs) on the
first and last row only.
Unless, of course, you are mixing rows of $ and %, etc.
COPYRIGHT © 2010
FORMAT CREDIBILITY
The presentation format does not interfere with (or create
noise for) the reader
COPYRIGHT © 2010
ABC Company, Inc.Projected Statement of OperationsFor The Years Ended December 31, 2010 through 2013
Revenue:
Market 1 43$ 2,320$ 12,205$ 46,232$
Market 2 230 1201 7652 26450
Market 3 256 932 3250 12658
Market 4 55 85 2450 5974
Total Revenue 584 4538 25557 91314
Gross Margin ($) 120 1100 9203 43228
Gross Margin (%) 20.5% 24.2% 36.0% 47.3%
Operating Expenses:
Sales & Marketing 555 2949 11500 31960
Research & Development 175 998 2811 8218
General & Administration 44 295 1533 4566
Total Operating Expenses: 774 4242 15844 44744
Other Expense/(Income) 101 232 311 969
Net Income (Loss) (755)$ (3,374)$ (6,952)$ (2,485)$
Statement Notes:Headcount
Existing 13 18 61 298 New Hires 5 43 237 830 Total Headcount 18 61 298 1,128
Capital Expenditures 126$ 424$ 1,584$ 4,474$
Dollars
COPYRIGHT © 2010
Rule #4: Use column headings that
make sense
(and there are violators of this in the room)
COPYRIGHT © 2010
Rule #5: Numbers with thousands or millions must have commas
This: 54,556Not this: 54556
COPYRIGHT © 2010
ABC Company, Inc.Projected Statement of OperationsFor The Years Ended December 31, 2010 through 2013
2010 2011 2012 2013
Revenue:Market 1 43$ 2,320$ 12,205$ 46,232$
Market 2 230 1,201 7,652 26,450
Market 3 256 932 3,250 12,658
Market 4 55 85 2,450 5,974
Total Revenue 584 4,538 25,557 91,314
Gross Margin ($) 120 1,100 9,203 43,228
Gross Margin (%) 20.5% 24.2% 36.0% 47.3%
Operating Expenses:
Sales & Marketing 555 2,949 11,500 31,960
Research & Development 175 998 2,811 8,218
General & Administration 44 295 1,533 4,566
Total Operating Expenses: 774 4,242 15,844 44,744
Other Expense/(Income) 101 232 311 969
Net Income (Loss) (755)$ (3,374)$ (6,952)$ (2,485)$
Statement Notes:
Headcount
Exist ing 13 18 61 298 New Hires 5 43 237 830
Tot al Headcount 18 61 298 1,128
Capital Expenditures 126$ 424$ 1,584$ 4,474$
Dollars
COPYRIGHT © 2010
Rule #6:
Don’t mix fonts
Or font size……
And do not use a silly fontCOPYRIGHT © 2010
Rule #7: Text is left justified
Numbers are right justified
Violators confuse the reader
COPYRIGHT © 2010
Rule #8:Do not overdo color
andDo not highlight in dark colors
COPYRIGHT © 2010
Spot color
Rule #9:Round your numbers to the
nearest thousand for presentations
COPYRIGHT © 2010
Thank you Joe Caruso for this suggestion
Rule #10:
Spelle Check
COPYRIGHT © 2010
And do not tell me you relied on Microsoft…….
Financial Forecast in your Slide deck is a Marketing Effort!
(Huh)?
COPYRIGHT © 2010
• Provide cost-effective outsourced (part-time) CFO support
• Clients range from pre-revenue startups to later stage privately held companies
• Goal = provide strategic financial advice and handle all accounting/ financial matters so the entrepreneurs can focus on driving the business
COPYRIGHT © 2010
David Fogel, CPA Serial entrepreneurial CFO Principal of Swifton CFOs LLC (circa 2009) Experience with high tech companies ranging from biotech
to telecom services to healthcare IT to social media to… Adjunct Professor of Finance – WPI Judge & Mentor: Sponsor: Associations:
COPYRIGHT © 2010
Developing The Financial Forecast
1. Defined
2. What about the assumptions?
3. Creating the sales forecast
4. Spreading the numbers
5. Creating the statements
COPYRIGHT © 2010
Ty DancoMember, Mass Medical AngelsMember, North Country Angels
"I'll never believe your revenue numbers anyway, but I sure want to scrutinize your
assumptions and expenses!"
COPYRIGHT © 2010
Developing The Financial Forecast
1.What are financial projections?
Collection of statements that present your business in numbers (IS, BS, CF, Cap)
“Does the story make sense?”“Does the story add up?”
COPYRIGHT © 2010
Set your goals from top downbut…..
Prepare the model from the bottom upthen….start over
with your top down goals
COPYRIGHT © 2010
Developing The Financial Forecast2. What about the assumptions?
Document the source of each number you produce - Why? - Knowledge of the assumptions proves that the
entrepreneur understands the business- Prove it to yourself
Sources of assumptions- Estimated or best guess (really try not to SWAG)
- Desired goal to be obtained- Primary market research – surveys, vendor quotes- Second market research – purchased or gov’t information
COPYRIGHT © 2010
Developing The Financial Forecast2. What about the assumptions? (part 2)
Start-up costs (uses of $)Financing (sources of $)Capital expenditures (costs with >1 yr life)Fixed expense (cost of being in business)Variable expense (cost of doing business)Projected sales (anticipated revenue earned)Cash flow (anticipated $ received and spent)
COPYRIGHT © 2010
• Expenses up to the point when you are open for business…….which is when?
• List all the uses of money – describe exactly how spent
• Two types: Fixed assets & Working Capital• Examples?
Fixed Assets = Equipment, Furniture Working Capital = Rental deposits, Insurance
Start-up cost assumptions
COPYRIGHT © 2010
• Sources where $ will come from• Where?
Entrepreneur and team F&F Bank loan (though not likely for start-ups)
Debt from owner or outside creditor Equity capital
• ID the amount, terms of repayment (mos), and rate if interest or return
Financing assumptions
COPYRIGHT © 2010
• Costs that have a “lifetime” greater than one year AND an individual or collective cost greater than $2k
• Predict some fixed assets by headcount, some by significant changes in sales volume, some by changes in product lines, etc.
• Examples: Leasehold improvements, Furniture & fixtures, Machinery
• Note: Probably expense the PCs and Macs (but try to keep track of them anyway)
Capital Expenditures(aka Fixed Assets)
COPYRIGHT © 2010
• Costs of being in business• Do not vary by sales volume (i.e. day-to-day)• But DO increase as the business scales• Create fixed cost projections on monthly basis• Research through correspondence with outside
vendors• Record the source & amount from each vendor……..• Examples: Rent, Utilities, Salaries, Benefits,
Marketing expenses, Administrative expenses
Fixed cost assumptions
COPYRIGHT © 2010
• Costs of doing business• May vary directly with sales volume• DO increase as the business scales• Expenses incurred with the next “unit” of
product or service• Research through correspondence with outside
vendors• Examples: Materials, direct/indirect labor, and
shipping costs
Variable cost assumptions
COPYRIGHT © 2010
What product(s) and/or service(s) Quantities Price When (seasonality/cyclicality)? T&C’s
Projected sales assumptions
COPYRIGHT © 2010
• Convert your business activity to cash activity• When will cash be collected from customers?
May vary by product line and by customer Generally assume 45 days---though currently
customers are extending to 60 days• When do you pay your vendor’s invoices?
May vary by product line and by vendor Generally assume 30-45 days Need to create “referenceable” vendors
Cash flow assumptions
COPYRIGHT © 2010
Developing The Financial Forecast
3. Creating the sales forecast
BEST - Predict by customer as detailed as possible….but include customer turnover
BETTER – Predict by market
COPYRIGHT © 2010
Developing The Financial Forecast3. Creating the sales forecast (part 2)
How do I start? Market research• Gov’t resources
US Census BureauIRS Statistical Data
• Trade association• Primary & secondary research
Select your geography
COPYRIGHT © 2010
Developing The Financial Forecast3. Creating the sales forecast (part 2)
Small Client
Medium Client
Large Client
Average Hours Per Week
4 Hours 8 Hours 16 Hours
Average Contract $ Per Week
$500 $1,250 $2,500
Predict by client (customer) types• By market• By size
Then ID certain characteristics
COPYRIGHT © 2010
Developing The Financial Forecast3. Creating the sales forecast (part 3)
Predict using Sales staff• Assume lag time (3-6 mos.)• Estimate the pipeline
• # of calls / meetings per staff• # of sales per staff
• Remember: Not all staff start same date• Spread out the volume by month – with
realistic goals• ….Consider turnover of sales staff
COPYRIGHT © 2010
Forecast Trap:Why they call them “Gross Sales”
• Returns• Discounts• Rebates• Chargebacks• Markdowns
COPYRIGHT © 2010
Forecast Trap:
Do not over-estimate first year revenue
(we can’t sell millions in first month?)
COPYRIGHT © 2010
Developing The Financial Forecast4. Spreading the Numbers
• Yes, you need to do it monthly -- for the entire period
• No flat numbers – consider the meaning – use % increases
• Think: As headcount increases rent increases (just not variably)
• Start with revenue, then cost of services
COPYRIGHT © 2010
Multiple Model Trap:One model, Multiple options (triggers)
Making fundamental changes in the base model and then forgetting to make similar changes on the “other scenario models”
COPYRIGHT © 2010
Tip:Integration
Must use an integrated model
Headcount addedPayroll and benefits calculationSummarized employee costsIncome StatementCash Flow
COPYRIGHT © 2010
Tip:Use Rounding
Use the MS Excel “rounding function” --- otherwise your
numbers may not add up
COPYRIGHT © 2010
Question?
Is the methodology Accrual or Cash?
COPYRIGHT © 2010
Tip:If you want to be taken seriously do
not use round numbers
This: 53,567Not this: 50,000
COPYRIGHT © 2010
Tip:Project payroll & benefits in detail
• Payroll & benefits are often the most costly expense yet they are often neglected.
• Project monthly to handle start dates correctly
• Match additions of people with milestones
• Employer-provided benefits should be determined by person for more accuracy (e.g. mandatory costs)
COPYRIGHT © 2010
Tip:Projection Numbers are not separate from
the Company Plans
Company Plans
Goals Projects Responsible Revenue/Cost
Dates
COPYRIGHT © 2010
Tip:Be careful with Depreciation and
Interest expense
• Depreciation is a non-cash expense – do not include in cash flow
(we’ll worry about how to calculate this when you come see me)
• Interest expense does not include the principal portion of your payment
COPYRIGHT © 2010
Ben LittauerMember, Boston Harbor Angels
"I like to see a business model spreadsheet with the assumptions clearly called out as variables.
Then I can twiddle the knobs and see how sensitive profits are to the assumptions."
COPYRIGHT © 2010
Tip:Don’t forget the…..
Sales commissions – Direct connect them to your sales staff’s (or sales rep) sales
Bonuses – Include in your payroll model
Recruiting expenses – Peg them to change in new employees
Debt - Many forget to include Interest Expense on the income statement even though there the Company has incurred Debt
COPYRIGHT © 2010
Presentation Suggestions
Steady, consistent evolution of the model Revenue growth in $ Expenses over time in %
Know the % change for major components
Do not allocate G&A/Facilities expenses
Show depreciation separately (non-cash)
COPYRIGHT © 2010
Tip:Reasonableness
1. Once you think you are done take the smell test --- Do the numbers really make sense (i.e. can you really increase revenue w/o an increase in costs)?
2. Do the Like-Kind test. Compare your “metrics” versus your competition
COPYRIGHT © 2010
Creating the Statements
1. Consider it a Marketing Effort2. Present the Pro-Forma Financial
Statement3. Graph the Revenues, Income, and Cash4. Present the Headcount
COPYRIGHT © 2010
ABC Co.($ 000's omitted)
2010 2011 2012 2013 2014
Pro Forma Financial StatementRevenue -$ 1,875$ 44,953$ 108,238$ 180,161$ Cost of Service - 1,162 12,739 5,369 - Gross Margin - 712 32,214 102,868 180,161
38% 72% 95% 100%
Operating ExpensesEmployee Costs 1,303 2,972 3,587 4,198 4,379 Professional Fees 253 637 1,780 1,230 1,135 Marketing & Travel 61 525 2,340 293 658 Administrative Expenses 60 55 232 41 47 Development & Pilot Manufacturing 409 819 262 965 1,733 Facility & Other 195 801 1,206 1,612 2,023 Total Expenses 2,282 5,807 9,407 8,340 9,976
Depreciation & Amortization 42 98 301 590 791 EBIT (2,324) (5,193) 22,507 93,939 169,394
Net Income (2,639) (5,411) 16,893 55,530 100,603 0% -289% 38% 51% 56%
Pro Forma Cash FlowCash from Operations (2,597) (5,313) 17,193 56,120 101,393 Cash from Working Capital (31) (936) (2,879) (2,754) (3,437) Cash from Investments (57) (297) (1,052) (607) (600) Cash from Financing 7,000 - 42,000 - -
Net Cash Flow 4,315 (6,545) 55,262 52,759 97,357 Ending Cash 6,644$ 99$ 55,360$ 108,119$ 205,476$
Income Statement
Cash Flow Statement
COPYRIGHT © 2010
ABC Company – Financials by Year($ 000’s omitted)
COPYRIGHT © 2010
ABC Co.2010 2011 2012 2013 2014
Manufacturing - 1 1 1 1 Sales & Marketing - - 1 4 4 Research 7 19 19 19 19 Executive/Admin 3 8 9 9 9 International - 1 2 3 4 Total 10 29 32 36 37
Headcount Summary
COPYRIGHT © 2010
ABC Co.2010 2011 2012 2013 2014
Manufacturing - 1 1 1 1 Sales & Marketing - - 1 4 4 Research 7 19 19 19 19 Executive/Admin 3 8 9 9 9 International - 1 2 3 4 Total 10 29 32 36 37
2010 Jan, 10 Feb, 10 Mar, 10 Apr, 10 May, 10 Jun, 10 Jul, 10 Aug, 10 Sep, 10 Oct, 10 Nov, 10 Dec, 10
Manufacturing - - - - - - - - - - - - Sales & Marketing - - - - - - - - - - - - Research 7 7 7 7 7 7 7 7 7 7 7 7 Executive/Admin 2 2 3 3 3 3 3 3 3 3 3 3 International - - - - - - - - - - - - Total 9 9 10 10 10 10 10 10 10 10 10 10
2011 Jan, 11 Feb, 11 Mar, 11 Apr, 11 May, 11 Jun, 11 Jul, 11 Aug, 11 Sep, 11 Oct, 11 Nov, 11 Dec, 11
Manufacturing 1 1 1 1 1 1 1 1 1 1 1 1 Sales & Marketing - - - - - - - - - - - - Research 19 19 19 19 19 19 19 19 19 19 19 19 Executive/Admin 4 4 4 4 4 5 7 7 7 8 8 8 International - - - - - 1 1 1 1 1 1 1 Total 24 24 24 24 24 26 28 28 28 29 29 29
2012 Jan, 12 Feb, 12 Mar, 12 Apr, 12 May, 12 Jun, 12 Jul, 12 Aug, 12 Sep, 12 Oct, 12 Nov, 12 Dec, 12
Manufacturing 1 1 1 1 1 1 1 1 1 1 1 1 Sales & Marketing - - - - - - - - - - 1 1 Research 19 19 19 19 19 19 19 19 19 19 19 19 Executive/Admin 9 9 9 9 9 9 9 9 9 9 9 9 International 1 1 1 1 1 2 2 2 2 2 2 2 Total 30 30 30 30 30 31 31 31 31 31 32 32
2013 Jan, 13 Feb, 13 Mar, 13 Apr, 13 May, 13 Jun, 13 Jul, 13 Aug, 13 Sep, 13 Oct, 13 Nov, 13 Dec, 13
Manufacturing 1 1 1 1 1 1 1 1 1 1 1 1 Sales & Marketing 1 1 2 2 3 3 4 4 4 4 4 4 Research 19 19 19 19 19 19 19 19 19 19 19 19 Executive/Admin 9 9 9 9 9 9 9 9 9 9 9 9 International 2 2 3 3 3 3 3 3 3 3 3 3 Total 32 32 34 34 35 35 36 36 36 36 36 36
2014 Jan, 14 Feb, 14 Mar, 14 Apr, 14 May, 14 Jun, 14 Jul, 14 Aug, 14 Sep, 14 Oct, 14 Nov, 14 Dec, 14
Manufacturing 1 1 1 1 1 1 1 1 1 1 1 1 Sales & Marketing 4 4 4 4 4 4 4 4 4 4 4 4 Research 19 19 19 19 19 19 19 19 19 19 19 19 Executive/Admin 9 9 9 9 9 9 9 9 9 9 9 9 International 4 4 4 4 4 4 4 4 4 4 4 4 Total 37 37 37 37 37 37 37 37 37 37 37 37
Headcount SummaryFor your review
only. Not for presentation
Looking at the monthly
headcount helps you find obvious
discrepancies
COPYRIGHT © 2010
More on charts and tables……
1. Highlight revenue especially as compared with your competition
2. Explain the sales & distribution model (…so about those 90% margins)
3. Key events to next funding round4. Cash flow cycle
COPYRIGHT © 2010
Universal Truths:
1. Project monthly, Present annually2. Projections constantly change,
let them. Not an annual exercise.Develop as a monthly exercise.
3. Financial must be consistent with rest of presentation
4. Do not need to be hung up with GAAP, but don’t go rogue
COPYRIGHT © 2010
Even More Universal Truths:5. Be consistent – Don’t portray cost
categories (or individuals) differently by year
6. P&L Income ≠ Cash Flow (we know this right?)
COPYRIGHT © 2010
Developing The Financial Forecast
Contact Information:David A. FogelPrincipalSwifton CFOs
Email: [email protected]: www.swiftoncfos.comTwitter: @swifton
Phone: 781.806.5436Cell: 781.910.7559
COPYRIGHT © 2010
COPYRIGHT © 2010