Many forms of advertising usually get lost or hidden in this busy world making it both expensive and ineffective.

Word of mouth is by far the most effective form of advertising to use. People may not believe what you have to say about yourself, but a referral from a trusted friend goes a long way.

Let Minute Response help you stay on target with your business and marketing goals.

With the use of a quick customer feedback survey, Minute Response allows your business to:•Increase return visits from your existing customers•Receive referrals for new customers•Receive regular feedback about your business•Build an opt-in e-mail marketing database•Focus your marketing efforts with feedback from your customers

Minute Response is an inexpensive marketing system that produces results. Here is how it works.

A small card is given to your customers inviting them to log onto a web site containing your survey. The survey is quick, less than 60 seconds long. In return your customer receives a discount or gift from you.

After taking the survey, the customer receives a redemption code via e-mail. This bounce back discount will insure that your customer will come and spend more money with you and not your competitor. This discount provides a great opportunity for up-sales.

(An initial supply of pass out cards is provided to you.)

Sample of what your survey will look like

Your customer is asked for their e-mail address to receive the code to redeem their discount. They can also check the box to

receive future offers or discounts from you. These are customers who are asking you to keep in touch with them. Focused e-mail marketing is a very powerful tool. It is both

inexpensive and very effective.

The survey will gently guide your customers to refer their family and friends to your business

When Email Rank your overall experience the last time you visited The Carwasher

Rank how friendly and helpful you found our staff

Comments How often do you wash your vehicle?

What would you consider to be the most important factor in your decision of where to wash your vehicle?

June 27 5:07 PM *****_*******@*******.***

5 5 I love the value and the service - we have referred several of our friends/family!

once per month

June 27 2:21 AM *********@*******.***

5 4 once per week or more often

price

June 22 5:46 PM *****.*****@*****.***

5 5 I have found the staff friendly and am very happy with your service.

twice per month price

June 12 4:07 PM **********@*****.***

5 5 Very easy, one side for full service and one side to just a quick wash!

twice per month quality of carwash

Sample of results from the survey. Feedback from your customers is key to a successful business. Allow them to tell

you how your business and marketing is working.

Other benefits of the Minute Response Marketing System include:

• Control of your survey, you can change the questions, review the survey results, review referrals and download opt-in e-mail database whenever you desire.• One of the most beneficial aspects of the survey is the ability to respond immediately and personally to any problems. If a dissatisfied customer leaves a negative comment on the survey, you can respond via email to that customer and offer apologies and remedies. Doing so gives you the chance to keep that customer loyal to you and to keep that customer from spreading negative ideas about your business.• No contracts, you can stop the service at anytime.• Extremely low cost, just $29.00 per month!

Let’s get you started. Just fill out the form at the bottom of the web site and we will get you all set up with your survey.