MILLENNIUM LIBRARY SYSTEM

Return on Investment (ROI)

University of Pretoria Scenario

Presented by

Soekie Swanepoel & Anette Lessing

GAELIC Show ‘n Tell, National Library, Pretoria, 9 September 2010

Agenda

Introduction

ROI measurement@Relevant UP Library strategies

@Fitness for purpose

Millennium Functions

Millennium interoperability

Gains from investment

Conclusion

Questions

MILLENNIUM - RETURN ON INVESTMENT (ROI)

CLIENTS

MILLENNIUM

VISION/MISSION

MILLENNIUM RETURN ON INVESTMENT

A performance measure used to evaluate the efficiency of an investment

Standard formula: •

http://www.investopedia.com/terms/r/returnoninvestment.asp

ROI calculations can be easily manipulated to suit the user’s purposes, and the result can be expressed in many different ways

Look at Millennium @

UP Library strategies

Fitness for purpose

Introduction

Measurement: @Relevant UP Library strategies

•

Enable Research

Learning & teaching excellence

E-Strategy

RELEVANT LIBRARY STRATEGIES

Impact positively on research

Strengthen the role of the Library in the facilitation of learning and teaching

Develop, implement & integrate e-services to enhance: UP research, learning & teaching, & Library products

Access to information

MILLENNIUM RETURN ON INVESTMENT

Measurement: @Fitness for purpose

• Infrastructure to perform most library administrative & professional tasks

• Infrastructure to store and retrieve information

MILLENNIUM RETURN ON INVESTMENT

Staff using Millennium either for daily tasks or information

Use

Do not use

Approx 87%

Library function: Loans management/client services

• Overview

MILLENNIUM SERVER

DB Administration& Management

Circulation

Pa t r o n database

ASSET CONTROL Client

Services

Issues Returns Renewals Fines Bills Blacklists

Determine loan periodsE-communicationHoldsE-Mail Notices Courtesy O v e r d u e s

UP mainframe interoperability

MILLENNIUM RETURN ON INVESTMENT

MILLENNIUM SERVER

DB Administration& Management

Acquisitions & Finances

Circulation

MILLENNIUM RETURN ON INVESTMENTLibrary function: Procurement/Finances

(E)-Ordering

Vendor database

Vendor performance stats

Procurement Budget control

E-resources

Physical material

Serials

(E)-Receiving

(E)-Claims

MILLENNIUM SERVER

DB Administration& Management

Serials mangement

(E)-Orders (E)-Checkin

(E)-Claiming

(E)-Journals

(E)-Invoicing

Routing Subscriptions control

Acquisitions & Finances

CirculationSerials

MILLENNIUM RETURN ON INVESTMENTLibrary function: Subscription management

MILLENNIUM SERVER

DB Administration& Management

Bibliographic control

MARC21 OCLC holdings

LC Subject headings TOC

Authority control

MARC data downloads AACR2

Interoperability with OCLC URL LINKS to full text

Acquisitions & Finances

Circulation

Serials

Catalo

guing

MILLENNIUM RETURN ON INVESTMENTLibrary function: Bibliographic Services

MILLENNIUM SERVER

DB Administration& Management

Web Access ManagementControl access to e-resources

E-Journals E-databases

E-Books E-Course Reserves E-Exams Licensing Statistics

Copyright

ClickUP (WebCT)

Acquisitions & Finances

Circulation

Serials

Catalo

guingAuthentication

MILLENNIUM RETURN ON INVESTMENTLibrary function: E-resources management

W e b PA C : W in d o w t o t h e w o r ld

F a c i l i t a t e & in t e g r a t e a c c e s s t o

in f o r m a t io n a n d e - s e r v ic e s

• E - I n f o r m a t io n

• E - R e s e a r c h

• E -Te a c h in g & L e a r n in g

• I n f r a s t r u c t u r e f o r v i r t u a l

l i b r a r y

• M y M i l l e n n iu m f u n c t i o n a l i t i e s

WebPAC: Window to the world

Facilitate & integrate access to information and e-services

• E-Information• E-Research• E-Teaching & Learning• Infrastructure for virtual

library• My Millennium functionalities

Administration

& ManagementMILLENNIUM DB Empower End Users

WebPAC

Web Public Access

MILLENNIUM RETURN ON INVESTMENTLibrary function: Online access

Cataloguing

Acquisit

ions

Budget

Control

E-Course ReservesManagemen

t info

ASSET CONTROL

(Loans, notices…) Serials

management

MILLENNIUM Interoperability: Interfaces

WEB2

E-Access

Management

Patron

database

MILLENNIUM

DB Administration& Management

E-Ex

ams

WebPAC

OCLC & SabinetWorldcat holdingsMARC record down/UPloads

Image ServerImages on External serverVendor InterfacesEDI orders/invoicing/reportsE-CheckinMARC record downloadsPRIMO Portal (ExLibris)SFX Link Resolver,MetaLib Search EngineE-Journals/DatabasesGatewayWAM Authentication

UP MainframePatron data downloads Blacklists

Data

exchange

HTTP F

TP S

SH

Z

39.5

0 E

DI X

ML

M

ETA

DATA

MA

RC

Pro

toco

ls fire

wals

port

s

MILLENNIUM RETURN ON INVESTMENT

Provides infrastructure for most library functions

Provides infrastructure for end user access

Provides management/strategic information

LibraryAdmin

LibraryProf

Tasks

Management Info

millennium

Interfaces

Public access

MILLENNIUM RETURN ON INVESTMENTGains from investment: Library operational functions

millennium

MILLENNIUM RETURN ON INVESTMENT

• Human resource management• Task allocation• Performance

• Collection management

• Vendor management• Vendor performance• Budget allocation

Gains from investment: Strategic information

Management Information

millennium

Usage Statistics - 2009

E-articles downloads

2 316 077

Online book downloads

616 735

E-exam & E-course reserve retrievals

268 619

E-journals

E-exams

millennium

E-articles

E-books

E-coursereserves

MILLENNIUM RETURN ON INVESTMENTGains from investment: Library mission; e-services

Millennium provides gateway to access e-resources

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Provide infrastructure to perform library administrative and professional tasks

Provide infrastructure to provide information in support of teaching and learning

Create an e-information environment for our clients

Provide infrastructure to support research by creating gateways to global information for researchers

CLIENTS

MILLENNIUM

VISION/MISSION

MILLENNIUM RETURN ON INVESTMENT

MILLENNIUMfacilitates Access to information in

support of research, study and teaching

Gains from investment

In conclusion

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXMILLENNIUM RETURN ON INVESTMENT

Questions

Thank you

UP strategic thrust - Excellence in support functions