Migrating Your Secure Nortel Investments For US Government ... · Migrating Your Secure Nortel Investments For US Government –DoD Deployment ... •Polycom is a primary provider

© Polycom, Inc. All rights reserved.

Migrating Your Secure Nortel Investments For US Government – DoD DeploymentGreg Zweig, GENBAND

Chris Thorson, Polycom

© Polycom, Inc. All rights reserved. 2

Agenda

• Polycom/GENBAND Partnership

• GENBAND Federal Solution Overview

• Polycom Federal Solution Overview

• Q&A


Today’s Speakers

Chris Thorson

Polycom Greg Zweig

GENBAND


Polycom/GENBAND Partnership

• Polycom and GENBAND target the UC market with a shared vision of any device anywhere

• GENBAND - Legacy Nortel customer base

• 19M installed business lines worldwide

• 39M Meridian customer lines deployed

• Over 700 customers in 80 countries

• Polycom is a primary provider for NUViA cloud solution

5 GENBAND Confidential and Proprietary

The Demise of the Evergreen Experience

• Nortel bankruptcy created stranded assets

• SL-100 and CS 2100 were “at risk”

– GENBAND has revived software support and provided a strategic roadmap

– GENBAND is supporting legacy endpoints and infrastructure

• Avaya is providing ongoing support for AS 5300 but no new capabilities

– Limited upgrade options

• Migration to all new platforms is cost prohibitive

• Traditional JITC vendors (Cisco, Avaya, NEC ) want you to swap one proprietary

platform for another – their phones will lock you in again


GENBAND Application Server – AS 5300 AvayaShared Nortel Heritage

• AS5300 was built on AS5200 with added DoD Requirements

• AS5200 is also the base of GENBAND Application Server

• Avaya moved AS5300 code base forward

• GENBAND moved code base forward in their A2/ EXPERiUS platform (now called AS)

• GENBAND invested heavily to virtualize solution and add services to AS

• GENBAND AS is the core SIP engine for all of GENBAND’s offers (including newer

releases of CS 2100)

Supporting 21 Million seats – over a million new seats added in 2016


• One of the world’s largest communication solution providers

• Over 700 Service Providers rely on GENBAND solutions and support

• Acquired Nortel’s Service Provider business in 2010

• Services team & partners ready to support you

GE

NB

AN

D

Supporting 5 million enterprise

endpoints


• Polycom and GENBAND have completed JITC testing

• Certification letter delivered – April 25, 2016

– Testing included the GENBAND Application Server (AKA A2 or EXPERiUS)

– Testing included Polycom VVX phones for non-MLPP applications

– Testing included Teo phones for MLPP applications

– Test Included AudioCodes PRI and analog gateways


Fully Geo-Redundant Application Server• Up to 2.0M Subscribers (encrypted)

• 8.75 Million Busy Hour SIP Transaction Attempts (BHSTA)

Platforms• IA-RMS or vSphere 5.5 or 6.0 compatible servers (COTS - hardware freedom)

IP/TDM/Analog Protocols and Interfaces• SIP, ASSIP

• PRI, T1.619a

• LI, E911

Support for Comprehensive Logical Interfaces and VoIP Codecs• G.711, G.729, G.722, H.264, H.263

Integrated value-added functions• SOAP, RESTful (via SPiDR), SIP Triggers, TR-87

Provisioning• Web based Personal Agent Web Portal for end-user configuration

GENBAND Application ServerProduct Overview

Our Hardware

Your Hardware

Fully Virtualized

vSphere


GENBAND Application Server – Virtualized Components

• Call Processing

• SIP & Client

Registration

• Presence/IM

• Call Screening

• SIP to PSTN

SessionManager

• Element

Management

• Event Notification

• Maintenance

APIs (OMI)

SystemManager

• System &

Subscriber

Database

• Oracle

DatabaseManager

• Administration

Provisioning

• Provisioning APIs

(OPI/SOPI)

ProvisioningManager

• Billing records

AccountingManager

• Alarms

• Logs

• Call

Measurements &

Statistics

Fault & PerformanceManager

• Streams Tones,

Music & Anncmts

• Collects Digits

• Ad Hoc

Conferencing

MediaServer

Core system components can be virtualized

into two servers based upon scale

• MeetMe

Conferencing

Unified Conferencing Server

• End User Web

Portal

• Enterprise

Administration

PersonalAgentManager

• Instant

Messaging/Chat

Chat Server

Single Server instance easily supports multiple

locations simultaneously


• Fault tolerant network architecture with Active

and Hot Standby servers– Active and standby send heartbeat messages to each other

to determine status

– Standby performs ongoing checkpoint data backups

• System recovers in ~3 seconds upon failure

• Coordinated switch of activity during upgrade

takes < 1 second

• Geographic Survivability option

• All hardware platforms are capable of being fault

tolerant as they build on the same software base

Software Designed for Military Grade Reliability

Server/Blade

(Hot standby)

Heart Beats &

Checkpoints

Server/Blade

(Active)

Primary Secondary

Designed for Carriers - True Hardware and Software Fault

Tolerance Built into the Platform


• Shared Line Appearance (aka MADN)

• UCD Hunt Groups

• Sophisticated Call Routing Rules

• Find Me Follow Me

• Call Park & Pick-up

• Paging Options

• Conferencing / Collaboration

• Presence/Instant Messaging

• Mobile Phone Presence & Calling

• Web-based, Computer-based

and Mobile End-user clients

• Enterprise Administration for simple

moves, adds, changes

Traditional Business Services You Expect and Need

ALL SERVICES ARE SIP BASED

NO PROPRIETARY ENDPOINTS


Communicator tab in Outlook for Windows

Rich Desktop Communications

Simple integration into Microsoft Outlook / Everything at your fingertips via plugin

IM

Presence

Voice

Conferencing

Legacy Interface for Transition


Accounting (IPDR)

Ad-Hoc Conferencing

Address Book – Global

Address Book – Personal

Advanced Screening - No

Answer

Advanced Screening -

Presence Based Routing

Advanced Screening - Ring

lists

Alias Routing

Allowed Clients

Announcements

Anonymous Call Rejection

Assistant Console

Assistant Support

Assured Services

Assured Services Access

Control

Attendant Console

Audio Conferencing - Adhoc

Audio Conferencing - MeetMe

Slide 1

Select Feature List

Audio Conferencing -

Predefined (MeetMe)

Recording

Banned User

Business Group Dialing Plan

Call Admission Control

Call Branding /

Announcements

Call Conference/Join

Call Decline

Call Forward All Disable

Call Forward Conditional

(Busy and No Answer)

Call Forward Not Available

Call Forward Not Logged In

Call Forward Not Reachable

Call Forward of Call Waiting

Calls

Call Forward Restrictions

Call Forward to Voice Mail

Call Forward Unconditional

Call Forwarding – Ring

Reminder

Call-Forwarding – Selective

Call Grabber

Call Hold/Retrieve

Call Ignore

Call Logs - Network

Call Mute

Call Park – Auto Retrieve

Call Pickup – Directed

Call Pickup – Group

Call Pickup – Targeted

Call Processing Language

Call Redirect

Call Reject

Call Rejection – Reason

Call Rejection – Selective

Call Restriction – Deny

Incoming

Call Return

Call Return - Automatic

Recall

Call Return - Erasure

Call Subjects

Call Transfer – Blind

Call Transfer – Consultative

Call Type Based Screening

Call Waiting

Call Waiting Caller ID

Calling / Called Name

Blocking (CNAB)

Calling / Called Name

Delivery

Calling /Called Picture ID

Delivery

Calling Line ID Presentation -

Name Delivery (CND)

Calling Line ID Presentation -

per Call

Calling Line ID Restriction -

Calling Name / Number

Privacy



Media Privacy


per Call


Permanent

Cancel Call Waiting - Per Call

Click To Call

Client Collaboration - File

Transfer

Client Collaboration -

Transfer Clipboard

Client Collaboration - Web

Push

Client Collaboration -

Whiteboard

Closed User Groups

Closed User Groups – inter

group rules

Closed User Group – with

external numbers

Communication Barring

Configurable Feature Code

Prefix

Slide 2

Select Feature List

Converged Mobility (i.e.

MVNO)

Corporate Network Dial Plans

Custom Country Ring Tones

Deny All Calls - Incoming

Deny All Calls - Outgoing

Digit manipulation

(translations)

Direct Inward Dial / Direct

Outward Dial (DID / DOD)

Direct to Gateway

Do Not Disturb

Domain Bulletins

Domain CLI

Domain Profile

DTMF Digit Transmission

After Voice Cut Thru

E911

Email on Missed Call

Equal Access

Extension Dialing /

Abbreviated Dialing

Friends List

General Interrogation / Status

Check

Group Intercom

Group Management

Hot Desking

Hotline – Originating

Hotline – Terminating

Hunt Groups

Hunt Groups – Advanced

Routing

Hunt Groups – Call Forward

Group Don’t Answer

Hunt Groups – Circular

Hunt Groups – Directory

Number Hunting

Hunt Groups – Overflow

Route

Hunt Groups – Sequential

Instant Messaging

Instant Messaging Broadcast

Instant Messaging Screening

and Routing

Intercom Point to Point

Language Selection

Last Call Redial

Last Number Redial

LDAP Enhancements

Location

Malicious Call Trace

Media Security

Message Waiting Indication

Mobile Extension: Mobile

Converged Desktop (MCD) -

Auto Call Park

Multi-Level Precedence and

Preemption

Multiple Attendants

Multiple Call Restriction

Multiple Registration

Multiple Simultaneous Calls


Multi-Tenant / Multi-Customer

per System

Music On Hold

National and International

Dialing Plans

Network Call Waiting Disable

- Per Call

Network Call Waiting Disable

– Permanent

Network Speed Dial

Network Wide Hot Desking

Outgoing Call Barring by Call

Type - Carrier Provisioned

Outgoing Call Barring

Override - Denied Origination


Override - Denied

Termination


Override – per Call

PC Client Control of SIP

Terminals

Personal Agent - Advanced

Routing

Slide 3

Select Feature List

Personal Agent - Calling

Party Screening to Voicemail

Personal Agent - Sequential

Ringing

Personal Agent -

Simultaneous Ringing

Personal Agent - Time of Day

Screening to Voicemail

Personal Agent - User

Defined Call Screening: Time

of Day, Day of Week, Calling

Party ID, Anonymous


Defined Instant Message

Screening: Time of Day, Day

of Week, Calling Party ID,

Anonymous


Defined Routing: Instant

Message Forwarding,

Forking, Reply, Reject

Presence (Inactive, On the

Phone) w/Authorization

Private and Public Name and

Number Delivery

QoS - Layer 3 packet marking

(Differentiated Services)

QoS -Layer 2 packet marking

(802.1Q/802.1p )

Selective Call Acceptance /

Forwarding

Selective Call Reject -

Incoming

Selective Call Reject -

Outgoing

Shared Line Appearance –

Multiple Call Arrangement

Shared Line Appearance -

Single Call Arrangement

Short Dialing Code

SIP Endpoint Profiles

SIP URI Routing

SRTP/SDESC

SRTP/SDESC

Status Reason

Subscriber Activated Call

Barring - with Blacklist

Subscriber Location and

Routing

Suspended Services

TE PCC Short Messaging

Service

TR87 control of client

Treatment

UC Collaboration

Uniform Call Distribution

Uniform Call Distrobution –

Close Queue

Uniform Call Distribution –

Delay Announcement

Uniform Call Distribution –

Music on Delay

User Routing

Vertical Service Codes

Video Calling (point to point)

Video Conferencing – adhoc

Video Conferencing –

MeetMe

Wakeup Call


MeetMe Audio Conferencing

• On Demand / Reservation-less Conferencing

• Use telephone, desktop, mobile

• Conference Recording (Audio)

• Configurable maximum participants – Up to 250 per conference bridge

– 4,900 ports per cluster instance

• GENCom for Windows, GENCom for Mobile & Microsoft

Outlook Quick Access

Every user has a personal conference

room ready to use at any time


JITC Tested -- Two Deployment OptionsP

rem

ises

Private

Clo

ud (

DT

R in p

rocess)


AS 5300 Migration – Premises or Private Cloud

• Roadmap of services

• Familiar UI/ admin

• Fully virtualized

• Premises or private cloud

• Open SIPs

DEPARTMENT WIDE

Analog Gateway

Your Network Your Cloud

SIP

HD Voice PresenceIM Screen ShareHD Video Collaboration WebRTC Messaging

Open SIP Wired and Wireless

Devices & Clients

www

Analog Endpoints

SIP

SIP

AS 5300

Secure SIP Devices


SL-100 & CS 2100 Migration – Premises or Private Cloud

DEPARTMENT WIDE

Analog Gateway

Your Network Your Cloud

SIP

HD Voice PresenceIM Screen ShareHD Video Collaboration WebRTC Messaging

Open SIP Wired and Wireless

Devices & Clients

www

Analog Endpoints

SIP

SIP

Secure SIP Devices

SL-100

CS 2100

• Roadmap of services

• Familiar UI/ admin

• Fully virtualized

• Premises or private cloud

• Open SIP


Leverage TDM to IP Economics

Legacy TDM PBX Deployment IP Deployment

Open SIP Wired and Wireless Devices &

Clients

ww

w

Wired Analog and Proprietary Devices

Lines 3.5K

Frames 100

Sq. Ft. ~1,200

Power/yr. $96K

Spares Inventory

Reliability

CO2 output

Investment Schedule

Floor Space

Power/HVAC

Maintenance

OPEX

» 99% Floor Space

Reduction

» 99% Power Reduction

Lines 3.5K

Frames 1

Sq. Ft. 9

Power/yr. $3K


Why GENBAND AS?

• Carrier scale

• Military resiliency– Fully redundant

• Virtualized– COTS hardware

– Location agnostic

• Common experience– User softphone

– Admin provisioning

• No proprietary lock-in– Phones

– Contact Center

– Video

Next Up – High Density Analog


Solve Real-World Migration Challenges

G5 -- High-Density Analog Chassis

•768 in a POTS lines per chassis

•CO-Reach POTS (1930 ohms)

•Carrier-Class Availability

•Centralize back-up power options

Redundant Network Interfaces

•2 x 1GB Ethernet Ports

Reduce Power & Footprint

•Dramatic power savings

•Repurpose data center space

•Reduce HVAC loads High Density Analog Line Gateway

Preserve Legacy Cabling Plant

•Save millions in cabling upgrades

•No need to upgrade local closets for analog gateways or local UPS


Polycom Voice for Government

Chris ThorsonSr. Director, Product Marketing


How Does Polycom Fit Into Unified Communications?

We don’t make UC Solutions, we make them better

Applications

Devices

Services

Cabling

Protocols

Network

Call Control

Applications

Devices

Services

Cabling

Protocols

Network

Call Control

Single Vendor

Lock-in

Best of Breed

Solutions


Polycom in Government: Enhancing Citizen Services and Increasing Public Safety

Polycom powers leading government agencies and ministries worldwide

If 50% of government travel is replaced with video conferencing, savings to tax

payers is estimated at $8B annually*

*Fly Me To the Room: Government Video Conferencing Collaboration Report by the Telework Exchange


Polycom Security Office (PSO)Committed to meeting the needs of the Federal Government

• Dedicated team of Polycom security experts

− Design basic UC APL requirements into all products

− Treat STIG and UCR requirements as part of basic security

− Maintain staff at JITC for ongoing testing and R&D

− Routinely add products to JITC CRADA inventory

− Test products in JITC environment before certification

− Include DoD customers in external Beta programs

− Certify and DTR products to keep them up to date

− Provide input and feedback into new draft requirements

• Speeds time-to-market by reducing re-engineering time on new products


Polycom Value-Add

Brand

RecognitionInteropInnovation

Quality/

Reliability


An

alo

gIP

Small Room Large Room

Voice Conferencing Product OverviewThe most complete portfolio of audio conferencing solutions

VoiceStation™ 300/500

SoundStation IP 5000

SoundStation2W™

SoundStation IP 6000

SoundStation VTX 1000

Polycom Trio

SoundStructure & Vortex

US

B

SoundStation2™

CX3000

SoundStation Duo

TSG version - July

Communicator

Personal

CX100

http://www.polycom.com/products/voice/conferencing_solutions/conference_phones/installed_audio/ef2210.html

http://www.polycom.com/products/voice/conferencing_solutions/conference_phones/installed_audio/ef2210.html


Polycom Acoustic Clarity™ TechnologyThe Gold standard for wideband audio

• HD Voice™

• Acoustic Echo Cancellation

• Acoustic Fence

• Automatic Gain Control

− Better comprehension

− Identify who’s talking

− Higher productivity

− Less fatigue

− Overcome accents

− More life-like


Voice Desktop Product OverviewInnovative Portfolio of VVX Solutions

VVX PortfolioCompetitive

Differentiators/Positioning

Overv

iew

Smartphone-like touch screen

HD audio and video support

APIs for third-party applications

Enterprise-grade reliability

Support for SIP, H.323 and Lync

Complete portfolio

Ben

efi

ts

Simple to use, no training required

Cost-effective, face-to-face collaboration

Real-time information at your fingertips

Simple to deploy, operate and maintain

Broad interoperability for investment

protection

VVX 300 VVX 400TSG version - June

Expansion Modules

VVX 600 VVX 500VVX Camera

VVX 101 VVX 201

VVX D60


VVX Acoustic FenceEliminate Background Noise at the Source

• Creates virtual boundary around local talker− Identifies local vs background noise

− Removes background noise

• Ideal for call center environments

Background Noise Local Talker

Handset

MicrophoneVVX

Microphone


Advanced VVX features1. Video Support (SIP/H323) 2. Custom Background/Keys 3. Custom idle browser branding

5. Exchange Calendaring 6. Group Paging & Push to Talk4. Micro Browser


Why Polycom

Avoid Single Vendor Lock-in

Investment protection

Enterprise class quality

GENBAND specific development

Innovation benefit


Q&A SessionThank you

Documents

Migrating Your Secure Nortel Investments For US Government ... · Migrating Your Secure Nortel Investments For US Government –DoD Deployment ... •Polycom is a primary provider