MessengerMIDCOAST MIDCOAST FEDERAL CREDIT UNION

QUARTERLY NEWSLETTER FALL 2015

WHAT’S HOT Our Home Equity Line of Credit...

Building for Success: Bath Redevelopment and Freeport Expansion to Highlight 2016 In response to the Credit Union’s current and future growth needs, we are pleased to announce not one, but two major expansion projects set to break ground in 2016. “We

have effectively run out of space in Bath.” states Joe Gervais, President/CEO. “We considered multiple options to redevelop our Bath site including acquiring additional land,

but ultimately it was determined that the site was too small to support our future growth. We currently have 28 employees in Bath and it is also our busiest location for member activity. When weighing the needs of our Bath members and our operational facility needs, our members come first.” In response to this analysis, the Credit Union will be building a new 2,800 square foot branch facility that will be connected to the current administrative office building. Approximately half of the Bath employees will be relocated to another location (more on that later) and ultimately the original main office building will make way for an expanded member parking area to serve the new branch. The new branch design will address many of the

challenges of the current site to include a more easily accessible drive through facility complete with ATM, expanded safety deposit box capacity, and improved site circulation, not to mention a fresh, modern design.

“ When weighing the needs of our Bath members and our operational facility needs, our members come first.”

– Joe Gervais President /CEO

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186 Lower Main Street, Freeport

...with a Fixed Rate and Low Monthly Payment!

We call it: HeLOCK* And it is available NOW!

*All HeLOCK applications are subject to approval. Terms and conditions may apply. The annual percentage rate is fixed. Your actual rate will be determined by product and credit qualifications. For specific information and complete details contact Midcoast FCU toll free at 1-877-964-3262.

Featuring: A FIXED rate for the life

of the loan

Borrow up to 90% of the home’s value

5 year initial draw period

Interest only repayment for the first 5 years, followed

by 180 months of fixed principal and interest payments

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The next time you visit our website, take advantage of two new Savvy Money® tools to improve your finan-cial health. Knowing your credit score and working to improve it is the first step to finan-cial fitness. With Savvy Money® Credit Score

you can enroll to receive your Transunion™ Credit Score for free each and every month.

You will learn about how your use of credit impacts your score and it will provide an early warning system to protect you from identity theft and fraud. With Savvy Money® Check Up, you can perform a free and anonymous financial assessment and determine your financial grade. In addition, to these great services, you can sign up to receive periodic emails from Savvy Money’s Director of Education & Editor in Chief Jean Chatzky. Midcoast is proud to help our members get savvy with their money! Enroll today!

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Everyone deserves affordable legal and identity theft protection. Including you. No matter how traumatic or trivial your situation, LegalShield is here to help. Unexpected legal and identity theft issues arise every day. With LegalShield on your side, you have the power to access legal and identity theft advice and services when you need them. Midcoast FCU is pleased to now offer these valuable services to our members at a discount!

Why would you need a legal plan?A legal service plan can help with all sorts of planned and unplanned legal issues such as traffic tickets, foreclosures, Will prepara-tion, warranty disputes and much more. As a LegalShield member, you can rest assured that whether you’re facing a legal issue that’s big, small or somewhere in between, you’ll have access to legal advice and services when you need them. Let LegalShield help you worry less and live more.

Why should you protect your identity?Identity theft affects millions of Americans each year. Victims of identity theft can face issues such as lost job opportunities, problems with securing a loan or harass-ment from debt collectors. You can get the experts on your side with an identity theft protection plan. Services include access to your credit report (or consumer credit disclosure), consultations, expert restora-tion and more. Let IDShield help you worry less and live more.

To learn more about how LegalShield and IDShield can protect you and your family, contact our LegalShield Associate:

Jay Baker at 207.838.0121 or jsbaker@legalshieldassociate.com or visit our website for more information.

New! Live Worry Free with the confidence of LegalShield®

Debit Card Replacement NoticeIf your debit card is peeling, please contact us immediately for a no cost replacement card.

Web Spotlight: Get Savvy with your Money!

Building for Success expansion. “It is a beautiful building that will represent and serve the Credit Union well into the future.” remarks Bernie Wyman, Board Chairman.

The two projects are highly interdependent on the other and their construction timelines will closely overlap. “Our primary goal is minimize the impact on member service as we bring these projects to completion.” adds Gervais. “We will seek to relocate employees off the Bath site first and plan for the shortest construction window for Bath as possible, to minimize the strain on parking.” Current estimates are for both projects to be completed by late summer 2016. For updates on both of these exciting new initiatives, please follow us on Facebook and Twitter and check out our Management Blog on our website.

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With the course set on the future of the Bath facility, management and your Board of Directors sought out alternative locations in the southern mid-coast region to address our operational space needs. As the search area expanded to Freeport, it was quickly determined that the building located at 186 Lower Main Street would fit our needs well and provide an opportunity to serve a new community. The 8,400 square foot building will house the relocated operational staff from Bath, afford much needed training and meeting space, and create an opportunity for a new retail branch to serve new and current members, as well as provide space for future

Savvy Money’s Jean Chatzky

DEBIT

BASICS

PERKS

Enjoy the PERKS2

of rewards points with every purchase!

Get back to BASICS,1 the card with a Low Fixed Rate & No Annual Fee.

Apply Now for the Credit Card of your choice!

1. All applications are subject to approval. The annual percentage rate is fixed and can be as low as 10.99% APR and no greater than 17.99% APR, effective 07/01/2014. Your actual rate will be determined by credit qualifications and disclosed when the account is opened. Terms and conditions subject to change.2. All applications are subject to approval. The Annual Percentage Rate may vary and is based on the Margin determined by your credit qualifications. The Margin is added to the prime rate published in The Wall Street Journal on the 25th day of each month; or if no rate is published on that day, the immediately preceding published rate (the “Index”). Your rate may change (increase or decrease) effective on the 1st day of each billing period when the Index changes. Interest rates as low as 8.99% APR and not greater than 17.99% APR, effective 07/01/2014. The PERKS Reward Card has a $25 annual fee. Program rewards are provided by ScoreCard®. Terms and conditions are located at ScoreCardRewards.com. Terms and conditions subject to change.

ANNUAL INSURANCE NOTICEMEMBER’S CHOICE® Credit Life and Credit Disability Insurance are voluntary and not required in order to obtain a loan. If coverage is elected, you have the right to cancel coverage at any time by contacting your credit union.

@MidcoastFederalCreditUnion @MidcoastFederalCreditUnion@MidcoastFCU

Like and Follow Midcoast FCU!

LegalShield Kickoff with Shredding Thursdays!To kick off our new partnership with LegalShield, we will be holding Shredding Thursdays throughout October at our various locations. Come meet Jay Baker and bring along your sensitive documents for free shredding or confidential destruction*.

Brunswick Office: October 8th

Bath Office: October 15th Edgecomb Office: October 22nd

Thomaston Office: October 29th *Subject to limitations.

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We are proud to announce that Midcoast FCU was recently named as one of the 2015 Best Places to Work in Maine! This statewide survey and awards program was designed to identify, recognize and honor the best places of employment in Maine, benefiting the state’s economy, its workforce and businesses. The 2015 Best Places to Work in Maine list is made up of 75 companies in three size categories. Midcoast FCU was nominated in the medium company size category with its current 55 employee count.

Companies from across the state entered the two-part process to determine the Best Places to Work in Maine. The first part consisted of evaluating each nominated company’s workplace policies, practices, and demographics, which was worth approxi-mately 25% of the total evaluation. The second part consisted of an employee survey to measure the employee experience. This part of the process was worth approximately 75% of the total evaluation. The combined scores determined the top companies and the final rankings.

“What truly drives the employees here is the positive impact they have on the finan-cial success of our members.” shares Neeley Stanton, AVP Human Resources and Training. “We advocate for employees to be engaged consumers of financial products, and to know and monitor their personal credit score. Employees are educated in fraud protec-tion and identity theft. They are taught the benefits of preparing for financial hardships through savings plans and insurance protec-tion and are encouraged to use the CU’s technology solutions. This prepares them to better educate our members.”

HolidaysOffices will be closed on the following federal holidays: Veterans Day, Thanksgiving Day, Christmas Day and New Year’s Day.

Offices will close early on the following: Christmas Eve – closing at 1:00pm

Dispatches from our Community Relations Outreach Committee.

Save the dates for the following fundraisers taking place at all office locations:

Making Strides Breast Cancer Bake Sale: Oct. 1st – 3rd

Food Drive: Nov. 10th – Dec. 12th Donations and contributions benefit our local food pantries.

Toys for Tots: Nov. 17th – Dec. 11th

Concern for Community Midcoast FCU named to 2015 Best Places to Work in Maine list!

Communication and training is key to employee development and satisfaction. This includes a company-wide meeting each Wednesday, and semi-annual ‘state of the

credit union’ in-person meetings. Position-specific training is ongoing; and employees are also provided with up to $2,500 per year in educational expense reimbursement. Communication is a two-way street, so employees provide regular feedback, which in turn aids morale and employee engagement.

Lifestyle and celebration programs are also a big deal here. Just a few include spirit wear work days, employee appreciation events, incentives, bonuses, lunches on high-volume days, reimbursements for fitness or wellness programs, and opportunities to give back to the community. But most important is a sense of employee empowerment.

“Our employees appreciate their ability to make decisions, to develop relationships with our members and to truly make a difference in our members’ lives,” adds Joe Gervais, President/CEO.

The awards program was created in 2006 and is a project of the Society for Human Resource Management (SHRM) – Maine State Council and Best Companies Group. If you are inter-ested in a career with Midcoast FCU, please visit our Careers Page on our website for a list of current openings or to submit your resume for future consideration.

Lobby and Drive-Up HoursMonday, Tuesday, Thursday, Friday: 8:00am–4:30pmWednesdays: 9:00am–4:30pmSaturday: 9:00am–12:00pm

Contact Us midcoastfcu.me info@midcoastfcu.me

Toll Free 1-877-964-3262 (1-877-9Midcoast)

Locations | Hours | Contact

Locations Bath, ME831 Middle St. (207) 443-5531

Brunswick, ME6 Station Ave.(207) 729-8737

Edgecomb, ME41 Route One(207) 882-7919

Thomaston, ME209 New County Rd.(207) 594-7775

Newsletter Editor: Lori SaucierNMLS# 415389