Michael D. Cooper5830 NE 1st Terrace, Fort Lauderdale FL, 33334 ▪ 954-304-3759 ▪ mdc0012@gmail.com

Certifications & QualificationsMotivated, analytical, solid, dependable, adaptable, experienced IT systems engineer.

VMware Certified Professional, vSphere 5 (VCP)

Cisco Certified Network Associate (CCNA) IBM Certified Specialist Certified Lotus Specialist (CLS) VMWare vSphere, ESX 3, 4, ESXi 5, and 6 Dell EqualLogic SAN Appassure Microsoft Server 2012, 2008, 2003 Disaster Recovery & IT Policy Symantec Endpoint Protection Symantec Backup Exec

Microsoft Active Directory DNS, DHCP Maas360, iPhone, Android and Blackberry Exchange, Lotus Notes administration Firewalls: Cisco, Watchguard, Sonicwall Cisco Routers & Switches Barracuda spam filter Project management Systems analysis & design Dell Servers, laptops and PCs iSeries/AS400

Professional Experience

Millennium Partners, Aventura Fl. Feb 2016 to Sept 2016Systems Engineer/AdministratorForeclosure law firm with state of the art four host VMWare ESXi 5.5, Horizon View virtual desktops, paperless environment, vCenter with Dell Equallogic SAN. Totally virtualized environment.

Managed vCenter four host clustered virtualized environment. VMware Horizon View dynamic virtualized desktops. Managed virtual Exchange 2010 server. Administered iPhone and Android cell phones utilizing Maas360 for security purposes. Upgraded Kaspersky antivirus for virtualized environments. Sonicwall email security appliance maintenance and reconfiguration to correct configuration

errors causing outgoing email to be rejected and domain blacklisted. Managed Watchguard firewall with Branch Office VPN to office in Puerto Rico. Vendor liaison support and management. Obtain quotes and create proposals. Develop disaster recovery plan and maintain operational procedures. Managed Appassure backup and recovery system. Resolved storage issues, log truncation

issues, failing jobs and missed restore points. Installed patches, reconfigured settings and stabilized the environment. Reconfigured for better utilization of storage.

Fixed issues with expired SSL certificates, expired software licenses and support contracts. Developed new code sets for each group of users with unique requirements. Updated software,

windows updates and agents. Managed Avaya phone system and made changes to reflect personnel changes in the

organization. Thin clients, Windows Server 2008 R2, Server 2012 R2, Windows 10, Windows 7.

Michael D. Cooper Page 2 of 4Self-ImprovementPurchased equipment and created a working VMware environment in my home which consists of:

VMware vSphere dual host environment utilizing Dell EqualLogic PS4000E SAN and Dell R210 servers.

ESXi 6 vCenter with vMotion HA and DRS Cisco switch iSCSI Active directory with DC, DNS Server 2008 R2

Canon USA, Virtual Imaging, Inc., Boca Raton FL Oct 2009 to Feb 2016Specialist, Systems Engineer & AdministratorSole supporter of servers, network and users. Administered servers, phones, laptops, desktops and all network related equipment.

Planned and prepared a road map for the future of IT services which included a migration to a two host VMware vSphere 6 environment.

Migrated Microsoft Dynamics Great Plains physical server into a vSphere 6 virtual server environment.

Upgraded Microsoft Dynamics Great Plains from release 8 to release 10. Analyzed, planned and moved the data center from Deerfield Beach to Boca Raton. Developed policies and procedures for compliance with HIPAA, PHI and PCI requirements. Upgraded and enhanced a web application hosted in a WAMP environment. Added SSL,

upgraded the version of MySQL, PHP and Apache. Stabilized the environment by examining logs to determine problems, adding more domain

controllers, DNS and DHCP servers and general hardware maintenance. Kept the servers up to date with new software releases, firmware, drivers and current windows updates.

Created a state of the art backup environment built with Symantec Backup Exec utilizing the latest deduplication technology.

Replaced old servers with new servers and upgraded application software. Administered Exchange server, Blackberry Enterprise Server, Blackberries, Android and iPhone

smart phones. Configuration of laptops, desktops and user support.

Dynamic Systems Solutions, Ft Lauderdale Fl. Oct 2004 – Oct 2009Network Systems Administrator

Administered a hosted server environment for multiple clients as well as our own corporate infrastructure. Provided telephone and on-site computer and networking support.

Created a VMware ESX 3.1 virtual server environment with Dell EqualLogic PS4000 that was used to create multiple JD Edwards instances.

Architected one of the first JD Edwards VMWare ESX 3.1 virtual environment geared toward our smaller clients.

Michael D. Cooper Page 3 of 4 Managed a hosted data center for multiple clients running Lotus Notes, Microsoft Exchange, JD

Edwards, VMware and iSeries/AS400. Analyzed, planned and moved the data center from Pompano Beach to Ft. Lauderdale. This

required the coordination of MPLS circuit changes, negotiating contracts and getting the equipment installed and operational.

Stabilized the server environment by following Microsoft best practices. Added more domain controllers and kept software and windows updates current.

E-mail administration of Microsoft Exchange & Lotus Domino/Lotus Notes. Remote client support.

MphasiS Corporation, Miami Fl. Aug. 2004 – Oct. 2004ConsultantShort-term contract functioning in an IT outsourcing capacity.

Analyzed and prepared for split of companies and their data. Prepared for the relocation of AS/400 systems to another location.

CIBER Inc., Mechanicsburg Pa. Feb 2003 – Aug 2004ConsultantOn-site with the Commonwealth of Pennsylvania, Dept. of Community and Economic Development.

Continued support of systems at PHICO Insurance Company in an outsourced capacity. Programming and enhancement of a complex Lotus Domino/Notes internet/intranet

application that supported application submittal, workflow, approval, processing, surveying and issuance of loans and grants to qualified applicants.

Windows 2000/2003/XP administration. Administration of Lotus Domino/Lotus Notes.

PHICO Insurance Company, Mechanicsburg Pa. Sept 1983 – Feb 2003Senior Technology Engineer

Well respected senior staff member in a large IT development shop where we custom developed medical malpractice insurance software systems. Consulted with other staff and mentored them in software design and debugging.

Key member of the team charged with a total computing environment replacement. Migrated from a PRIME mid-range computer to an AS/400 mid-range system.

Migrated the company email system from Novell Groupwise to Lotus Notes. Key member of the team charged with implementing a document imaging retrieval and storage

system. Implemented IBM Imageplus and integrated with Lotus Notes. Installed an IBM 3995 optical disk jukebox for image archiving and retrieval.

Architected custom developed Lotus Notes databases for tracking claim case notes and filling out forms electronically to be printed and mailed to the customer in an automated fashion. Integrated into the IBM Imageplus system using provided APIs.

Implemented a large scale Xerox printing environment and incorporated it within our software systems. Interfaced with Documerge software.

Architected and programmed a risk management reporting tool which was instrumental in

Michael D. Cooper Page 4 of 4reducing claims and showing trends.

Implemented and supported a complex environment of networks, computers and software products.

Application programming using COBOL, FORTRAN and CLP on a PRIME and AS/400 computer for account billing/receiving, claims processing, underwriting, risk management, actuarial and statistical reporting.

Windows NT/2000/2003/XP administration. CISCO routers and switches. E-mail administration.

Education and Certifications

VMware Certified Professional on vSphere 5 (VCP) VMware vSphere: Install, Configure and Manage v5.5 training VMware ESX 3.0 Installation and Configuration training Microsoft Certified Education, New Horizons, Mechanicsburg Pa. Cisco Certified Network Associate (CCNA) Cisco Networking Academy, Central Pa. College IBM Certified Specialist in Domino R5 for iSeries/AS400 Certified Lotus Specialist in Administration (CLS) Thompson Institute, Harrisburg, Pa., Assoc. in Specialized Bus Degree, Exec Data Management