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MICEtalk Magazine
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Rs. 100 Rs. 100
Volume III Issue 9 September 2012 72 pagesA DDP Publication
The MICE Connoisseur
France
Aircraft Charters redefine MICE travel
Fun in Teamwork
Adventure in Macau
FFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFFrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrraaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaannnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnncccccccccccccccccccccccccccccccccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
The MICE Connoisseur
France
Aircraft Charters redefine MICE travel
Fun in Teamwork
Adventure in Macau
MICEtalk September 2012 5
Sky Diving at the Macau Tower
Publisher
Editorial Director
Editor
DELHI: Associate Editor
Desk Editor
Sub Editor
Photographer
Design
Advertising Production Manager
Circulation Manager
MUMBAI: Advertising
SanJeet
Rupali Narasimhan
Deepa Sethi
Ipshita Sengupta Nag
Neelam Singh
Ramya J.S. D’Rozario
Simran Kaur
Alpana Khare Neeraj Aggarwal
Gunjan Sabikhi Prem Sagar
Anil Kharbanda
Ashok Rana
Harshal Ashar
DDP Publications Private Limited
New Delhi: 72, Todarmal Road, New Delhi 110001, IndiaTel: +91-11-23731971, 23710793, 23716318, Fax: +91-11-23351503E-mail: [email protected]
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UAE: P.O. Box: 9348, Sharjah, UAETel: +971-6-5573508, Fax: +971-6-5573509E-mail: [email protected]
All information in MICEtalk is derived from sources, which we consider reliable. Information is passed on to our readers without any responsibility on our part. The contents of this publication contain views of authors and are not the views of DDP Publications.
Similarly, opinions/views expressed by any party in abstract and/or in interviews are not necessarily shared/do not necessarily reflect any opinion of DDP Publications. All rights reserved throughout the world. Reproduction strictly prohibited. Material appearing in MICEtalk cannot be reproduced in whole or in part without prior written permission. The same rule applies when there is a copyright or the article is taken from another publication. Publications reproducing material either in part or in whole, without permission would face legal action.
Editorial enquiries and enquiries concerning the reproduction of articles should be emailed to [email protected], advertising and circulation enquiries should be e-mailed to [email protected]
The publisher assumes no responsibility for returning unsolicited material nor is he responsible for material lost or damaged in transit. Any material submitted to MICEtalk will not be returned. The publisher reserves the rights to refuse, withdraw, amend or otherwise deal with all advertisements without explanation. All advertisements must comply with the Indian Advertisements Code as well as the Advertisements Code of South Asia. The publisher will not be liable for any damage or loss caused by the late publication, error or failure or advertisement or editorial to appear.
MICEtalk is printed, published and owned by SanJeet, 72, Todarmal Road, New Delhi -110001 and is printed at Cirrus Graphics Pvt. Ltd. B-62/14, Phase-II, Naraina Industrial Area, New Delhi - 110 028
contents Cover Story
Fun in Teamwork
Facts
MICE CountryFrance
MICE VenuePerth Convention and
Exhibition Centre
MICE CityCopenhagen
MICE HotelSarovar, Bengaluru
MICE ResortTamara, Coimbatore
Domestic MICEHyderabad
Airline
Aircraft Charter
Yours OfficiallyGraeme Barnett, EIBTM
People on the Move
TechnologyGuest Column by Darren Edwards
Invisage Creative Services
Checklist
Events
4063
57
52
33
18
6 MICEtalk September 2012
reader’s PAGE
Dear Reader,
With changing climate, the month of September is now filled with
rain and nice weather, which entices us to hold our events outdoors. But
beware! Be prepared with a back-up plan if you don’t want your program to
turn into a damp squib. Choose only those hotels that are willing to hold a banquet
room for the day in case of an emergency, whether it is an outdoor team building
exercise (cover story) or a gala evening.
We have concentrated on the more popular MICE destinations in this issue,
three cities in France and Perth in Australia. Domestically, southern India is concentrating on
MICE and developing great infrastructure for it in Coimbatore - the Indian commercial centre,
Hyderabad – the technology hub and Bengaluru - the buzzing dream city.
Read all about them.
In this issue we also spoke to Chapman Freeborn on how to charter flights
for a group movement… and believe it or not it’s actually affordable!
Enjoy the adventure experiences around the world that we have
covered for you.
Deepa Sethi
Editor
The article on Brno was great…
Radka NeumannovaDirector Director Czech Tourist Authority – CzechTourism India
to the editor...
MICEtalk September 2012 7
AACB launches new websiteThe Association of Australian Convention
Bureaux (AACB) has launched an updated
website which explains the role of a convention
bureaux and the free services available for
businesses to run events.
The updated ‘What is the Bureau?’ website
is now more accessible and provides useful tips
and information about Australia’s convention
bureaux. The new website offers visitors easy
access to the 17-member convention bureaux of
Australia on one screen. The new ‘Famils’ section
provides a summary of scheduled familiarisation
sessions at a glance, saving time researching
them individually. The site also features a
comprehensive FAQ section.
For more information: www.whatisthebureau.com.au
Mobile app for MICE attendeesA mobile app that enables event organisers and
exhibitors to interact with delegates before,
during and after an event is now available in
South Africa. With ShowGizmo, users can plan
their itinerary using the calendar and information
about the event. Timetables are updated
immediately after any changes, and notices are
sent out. The app can also help to reduce event
organisers’ overheads through sponsorship by
allowing for sponsor exposure on the smartphone
and web interface.
facts
HKCEC launches new Android appThe Hong Kong Convention and Exhibition
Centre (HKCEC) has launched an Android app,
which can be downloaded free of charge and which
complements its iPhone app released last year. This
HKCEC app allows users to share information
such as an event calendar, news on HKCEC and
restaurant details in English, traditional Chinese
or simplified Chinese via email or social media
channels. The other functions of the app, for
instance, ‘Where to Eat’ and ‘Floor Plan’ provide
information about restaurants and an overview of
the HKCEC facilities at a glance, respectively.
8 MICEtalk September 2012
Fairmont Jaipur launched Fairmont Hotels & Resorts, a leader in the global
hospitality industry, recently opened its first
property in India at Jaipur. The design of the
property pays tribute to the great Mughal dynasty.
This 255-room hotel features the signature
Fairmont Gold room, a variety of restaurants and
bars, while the villas and 5,500 sqm (60,000 sqft)
of meeting space for weddings and functions and
a 1,300 sqm (14,000 sqft) Willow Stream Spa will
debut later.
The Fairmont Gold Floor, the brand’s exclusive
‘hotel within a hotel’ which features access to the
Fairmont Gold Lounge with personalised service
will introduce an exclusive lifestyle experience.
New Zealand to restore Convention Centre in ChristchurchThe government of New Zealand will build a
24,000 sqm state-of-the-art convention centre at
the South Island city of Christchurch. The centre
will be located near Avon River and will cater to
up to 2,000 delegates. The convention centre is a
reconstruction project after the conference-cum-
exhibition business in Christchurch was hit by
an earthquake in February 2011. The centre will
include a performing arts centre, indoor sports
centre, shopping precinct and a 35,000-seater
sports stadium.
New Portal lets planners track CMP creditsThrough a new online portal called RecertTrack,
meeting professionals can track their continuing
education and certification credits and find out
about live and virtual education offerings.
Initially, the service was only available for
Certified Association Executives, but this year it
expanded to include 22 meetings and hospitality
industry certifications, including the Certified
Meeting Professional, Certified Special Events
Professional, Destination Management Certified
Professional, and Certified Hotel Administrator.
facts
Accor to offer free Wi-Fi in all Asia-Pacific hotels
After an Asia Pacific
Business Traveller
Survey, conducted by
Accor, in July 2012,
revealed that free
Internet was becoming
an increasingly
important factor in
influencing hotel
choices, Accor has
confirmed that it will
introduce free Wi-Fi in all of its Asia-Pacific
properties by the end of this year. After the
introduction, guests in all the hotels will be able
to check emails and surf the web for free, but
will have to pay for activities requiring a higher
bandwidth.
MICEtalk September 2012 9
facts
Hilton Worldwide launches new MICE campaign in Asia Pacific
Hilton Worldwide has launched a new campaign,
‘FROM MICE TO MILLIONS’ in Asia Pacific
region. The campaign will allow regional bookers
to take part in a challenge to win up to 2 million
Hilton HHonors points. With a total of 7 million
Hilton HHonors points up for grabs, top bookers
from Asia Pacific, who organise meetings on
behalf of their companies, will be able to use
these points towards free nights at Hilton
Worldwide’s portfolio of hotels or redeem a wide
range of productivity tools for themselves or their
companies, such as laptop computers, mobile
phones and printers from the HHonors global
mall (HHonors.com/Shopping).
To find out more visit:
www.hiltonworldwideapmice.com
MyCEB wins three important conferencesMalaysia Convention &
Exhibition Bureau (MyCEB)
has added three significant
international conferences to its portfolio. The
first of these is the East Asia Regional Council
of Schools Leadership Conference (ELC) 2012,
which will take place from November 1–4, 2012.
The country will also stage two more conferences
in 2015; the 44th International Federation of
Training and Development Organisations’ World
Conference 2015 (IFTDO) and the Asia Pacific
Association of Cataract and Refractive Surgeons
2015 (APACRS).
High speed free Internet access throughout Kyoto Business visitors to Kyoto will now have access
to free Wi-Fi throughout the city. The scheme
is being launched to cater to smart phone and
tablet computer users who attend conference
and meeting events in the city. The free Wi-Fi
will be available at 630 hotspots and allow up to
three hours of Internet connection to delegates.
There are plans to make the scheme available to
more areas and for a longer period of time in the
near future.
Green Globe certification to the German Convention BureauGreen Globe has recently announced certification
to recognise the German Convention Bureau’s
efforts towards sustainable events. The German
Convention Bureau (GCB) offers practical support
for arranging green meetings, which includes a
presentation of green initiatives and guidelines,
such as the Event Carbon Footprint calculator and
‘Fit for Green Meetings’ seminars for the event
industry. Clients from neighbouring countries,
who are invited for educational trips to Germany,
are provided transportation from Deutsche
Bahn, Germany’s national railway. Guido Bauer,
CEO, Green Globe Certification, maintained that
highest standards for environmental protection
have been applied in Germany for years and the
idea of sustainability has become a tradition in
this country.
10 MICEtalk September 2012
Kyoto heritage enhances meetings industry at Hotel GranviaThe Hotel Granvia in Kyoto is enhancing the
experience delegates receive from meetings
and conferences by displaying a traditionally
decorated Jet Ski in the lobby. The addition
of the Jet Ski is to remind delegates about the
history and heritage of Kyoto and to add to the
delegate’s time in the city. The hotel has more
than 1,000 museum quality pieces of art displayed
throughout the property, enhancing meetings
and events with the heritage of Kyoto.
ITB Asia focusses on attracting more MICE
MCI has entered
into a long term
partnership with
Messe Berlin
(Singapore) to
develop a high-
level conference,
targeted at corporate MICE buyers and held
concurrently with ITB Asia. ITB Asia 2012 will
be held from October 17–19, 2012, and the
MCI corporate MICE buyer programme will
take place on October 18–19, 2012, at the Sands
Expo and Convention Centre, Marina Bay Sands.
MCI expects the programme to attract over 100
international top buyers each day. Comprising
two educational sessions, the forums will feature
keynote speakers and panelists discussing the
MICE landscape.
Mandarin Oriental, Manila, launches ‘Maximise Your Meetings’ packageWith outstanding personalised service, award-
winning cuisine, a world-class spa, and well-
equipped meeting rooms and function spaces,
Mandarin Oriental, Manila, introduces the
‘Maximise Your Meetings’ package for group
bookings of 10 rooms or more. Valid until
December 30, 2012, the package is designed to
provide flexible solutions to organisers as well as
offer value-added benefits, from complimentary
room upgrades to innovative menus.
facts
Seoul offers new Prepaid SIM Card service for visitors’ smart phones
It is now easier than
ever for business
travellers in Seoul
to keep connected
with friends, family,
and co-workers back
home – all while using
their own phone.
South Korea’s mobile phone service system has
launched a new and streamlined prepaid SIM
card service for inbound tourists wishing to use
their existing smart phones purchased overseas.
The new option serves as a cheaper and more
convenient alternative to existing roaming
services and phone rentals.
12 MICEtalk September 2012
South Africa Welcomes Next International Geological ConferenceThe 35th International Geological Conference
(IGC) will be held in Cape Town in 2016. The
congress is expected to attract an estimated 10,000
delegates and will be the first major business
event to be hosted in the new and expanded Cape
Town International Convention Centre (CTICC).
ICCA and EIBTM support the next generation of meeting planners EIBTM has partnered with the International
Congress and Convention Association (ICCA) to
deliver The Forum for Young Professionals (FYP),
which will take place from 24th - 27th November
in Barcelona.
The ICCA Forum for Young Professionals is an
initiative developed to reach out and help young
meetings professionals to gain a fresh perspective
on meetings management as well as enhance their
professional skills.
facts
MICEtalk September 2012 13
Auckland Conventions’ venue portfolio includes Auckland Art GalleryAuckland Conventions’ Venues and Events has
added the internationally acclaimed Auckland Art
Gallery ‘Toi o Tamaki’, to its portfolio of landmark
New Zealand venues, as part of a strategic focus
for attracting and supporting major events in
Auckland. The Gallery has successfully worked to
boost its profile in recent years through a number
of initiatives. The Gallery’s major development,
which scooped no less than 10 architectural
awards this year, also offers a number of options
for event spaces in one location.
facts
Thailand’s trendy new hotels make event spaces more excitingTwo of Thailand’s coolest new hotels Pullman
Bangkok Hotel G and Pullman Pattaya Hotel
G are spicing up meetings and events with a
refreshing blend of chic contemporary style
and creative venues for out-of-the-box MICE
gatherings. Funky restaurants, bars and parties
complement the alternative events experience,
from gourmet burgers and Michelin-quality fine
dining in Bangkok to Pattaya’s liveliest beach club.
New website for KLCC
Kuala Lumpur Convention
Centre has a new website.
This newly-revamped
website incorporates
technologically-advanced
features that give visitors
an idea of the overall design
and layout of the venue.
The website maximises the
use of distinct visual spaces with signature shots
of interior and exterior of the Centre, its food and
beverages, and other facilities. Explore the new
website at www.klccconventioncentre.com Lake Crackenback Resort & Spa (Australia) springs for free conferencesLake Crackenback Resort & Spa is offering
free spring time conferencing for all overnight
corporate retreats booked between September
27 and November 30, 2012. A versatile venue for
small meetings and corporate retreats, it features
a choice of two dedicated conference rooms to
cater to 80 delegates theatre style or 40 delegates
classroom style. There is an array of mountain-
view chalets which provide an upmarket and self-
contained location for small executive groups.
14 MICEtalk September 2012
IT&CM India debuts in IndiaIT&CM India made its debut in
Delhi NCR with much optimism
towards ensuring a more
prominent place for India on
the MICE map of the world. The
event saw a modest congregation
of buyers and sellers intent on
making the most of this first-ever show in India.
Pre-IT&CM India activities began with
educational sessions at the 7th conventions India
conclave (CIC). Veteran speaker, Martin Sirk,
CEO, International, Congress and Convention
Association, gave the keynote address on the
opening day of the event. He highlighted how
a nascent market like India needs to evolve to
become more competitive in the international
MICE business.
Renowned as a forum for professionals in the
Indian conventions industry with the main aim
to exchange information and opinions, as well
as encourage key decision makers to organise
more conferences in the country, CIC formed
the education component of IT&CM India’s
inaugural programme, introducing topics like,
‘The Science & Art of Winning A Bid – Whatever
It Takes’, ‘Sponsorship / Maintaining ROI’ and
‘The Vision of New International Convention
Centre & Trends in the Exhibition Industry In
India – Challenges and the Future. ‘
Chander Mansharamani, Vice Chairman, ICPB,
in his speech, acknowledged that visa issue was
a concern for international visitors to India, and
hence international events in India, and informed
that the government was taking proactive steps to
ensure visa on arrival for certain countries.
The three day-event, held from August 21-23,
2012, at India Expo Centre and Mart, Greater
Noida, provided a great opportunity to create
awareness about the nuances of the MICE
business and was the first international event of
this kind to be held in India.
facts
Port Stephens widens MICE offersAll Seasons Salamander Shores Resort in Port
Stephens, New South Wales, Australia, has
released MICE packages from A$30 per delegate
per day including venue hire, a ploughman’s
lunch and morning and afternoon teas, with
accommodation from A$139 per delegate
including a hot breakfast.
Golf packages are also available as group-bonding
adventures such as riding quad bikes, sand
dune slides, beach boot camps, waterside yoga,
brewery tours and dolphin viewing cruises on the
Port Stephens harbour.
Salamander Shores has four function rooms
catering from 12 to 150 persons. Salamander’s
new conference packages follow the launch
last month of a new organisation – MICE Port
Stephens – to promote the region to conference
and event organisers.
International Confex signs education deal with PCMAInternational Confex has signed a deal with
the Chicago-based Professional Convention
Management Association (PCMA) that will see
PCMA deliver a daily programme of senior-level
corporate education during next year’s Confex
show at ExCeL London (March 19-21, 2013).
The strategic partnership comes in the wake
of PCMA’s recent inaugural Global Corporate
Summit (July 22-26 in Glasgow), which brought
together leading international meeting and
event planners from such companies as Nike,
McDonald’s, Microsoft and Cisco.
16 MICEtalk September 2012
cover story
Fun inTeamwork Corporate offsites are great opportunities for team-building. Companies are looking at including creative and fun-filled activities in their itinerary to foster this camaraderie. MICEtalk puts together a platter of some of the most interesting things to do as being recommended by the National Tourist Offices of various MICE destinations. Spread across continents, each of these requires participants to work together...and compete.
Ipshita Sengupta Nag
18 MICEtalk September 2012
Where?At scenic locations in South Africa
When?The best time for this outdoor activity is when the
summer heat has given way to cooler months. Remember
that when most of the world enjoys summer, South Africa
enjoys its winter.
Interactive Drumming and Singing in South Africa
Why?Music is the pivotal core around which
African communities are structured.
Drums have been played in Africa for
thousands of years. So what better
way of exposing your clients to the rich
enjoyment and fulfilling experience of
African drumming, than by giving them
each a handcrafted Djembe drum to play.
For more information:
www.drummingsa.co.za
MICEtalk September 2012 19
What?The various sessions are designed
and led by a team of dynamic young
facilitators who emphasise on building
team spirit. The event is started with a
cacophonous rumble to show guests
the chaotic possibilities of not working
together. Only then is the music built
level by level, until participants start
beating out thunderous African rhythms
as a group.
Another aspect of this performance is
African singing. There is a great unifying
power in getting the group to sing, where
they are taught tonal melodies as well as
traditional African songs.
The interactive drum experience is the
perfect way to add dimension to your
conference opening, break away time or
bush braai (barbecue). A session lasts for
about an hour.
USPThe activity creates a perfect
opportunity to learn more
about traditional African
culture.
cover storycover story
Gravity defying adventure in Macau
Why?To experience the thrill of
various adventure activities
that guarantee to give you an
adrenaline rush. The Macau
Tower offers a cluster of hair-
raising adventures, where
groups can compete and join-in
for much fun and laughter.
Safety measuresThe Macau tower meets the
world’s best safety standards
under able supervision with
requisite harness and advisory
support.
Where?Macau Tower, Macau
When?Macau enjoys fine weather throughout
the year and never gets colder than just
experiencing a nip in the ear. So enjoy
this activity whenever you are in Macau.
USPA wide number of activities to choose
from and all within the vertical limit of
the Tower.
What?Under the supervision of Hackett’s able
team, the Macau Tower offers a chance
to experience the now famous Skywalk.
At a height of 233 mt, participants
can take a stroll on the outer rim that
encircles the tower and that too without
the support of handrails. An overhead
safety system, the only one of its
kind, ensures a thorough safety of the
participants. The tower also allows you
to stand right at the tip of the tower - at
a height of 338 mt, through its mast
climbing adventure, where groups climb
up with the help of narrow ladders.
Offering the best view of Macau, this
adventure takes approximately two
hours.
These apart, bungy jump and sky jump
are also available, where participants are
required to jump from the Macau tower.
Participants ‘fall’ at a speed of 75 kmph,
but they are lowered to the ground
slowly, without any jerk or rebound.
AJ Hackett, who jumped from
the Eiffel tower, is known for the
most exciting adventures. He has
designed the amazing experience
of Macau tower.
For more information: www.macautower.com.mo
cover storycover story
Treasure Hunt in the United Kingdom
Why? In partnership with London and
partners, ‘Live the City’ Events
specialise in organising treasure hunts
for corporates and social groups.
This is a perfect opportunity to
explore the various sights of London
through ‘competitive sightseeing’. It is
guaranteed to provide the wow factor
to a team event.
USPThe event organisers guarantee
that by the end of the event,
participants will know more about
the city than the locals do.
For more information:
www.londonandparners.com
Where? London, with its various historical
treasures, is the best location. Similar
events are available in Bath, Cambridge,
Manchester, York and other areas of the
United Kingdom.
When?Being a ‘city-based activity’, it can be
enjoyed throughout the year, whether
the group is shivering in their stoles or
out in the sun in their summer clothes.
What?Encompassing some of the most
iconic landmarks of London, this
competitive activity includes some
really brain twisting clues for hidden
treasures testing the clue solving skills
of the participants. With cutting edge
technology, flashy quiz machines, lights,
music and a professional quiz host, it’s
fastest finger first and winner takes all.
Throughout the event, groups get the
opportunity to travel on board an iconic
red London bus. They are taken on a
mystery tour through locations which
include Covent Garden, Westminster,
St Paul’s Cathedral and The Tower of
London, to name a few. At each point,
teams are given time on foot to explore
whilst solving clues. Throughout the
event, the ‘Live the City’ teams are on
hand to keep delegates entertained
with commentary which mixes tales of
London’s great history with fun facts
and quirky stories.
Available for groups comprising 10 or
more.
cover story
24 MICEtalk September 2012
Skiing in Austria
Why? Skiing is probably the number
one sport in Austria. Eleven
ultimate trend sports with
activities ranging from tubing
to snowbiking, and all types of
gadgets such as airboards and
snowblades are available here
to try out on the slopes.
Special apparel and modern
equipment can be hired on
site. The four ‘Sport 2000 Hire
Stations’ offer a wide range of
skiing equipment; ski shoes and
boots, ski bindings, ski poles,
helmets, goggles, a jacket, pants,
gloves and socks for warmth and
safety.
Where? “NTC-Blue Day” Fun Park
When? The peak of winter is the best time to
enjoy this activity when the park receives
maximum snowfall.
USP The park has some of the most
beginner-friendly slopes of this country.
What? You can race with your team mates
down any of the various slopes here.
The park has different levels for absolute
beginners to racing champions. All
slopes are marked with different colours.
For e.g., blue is for beginners and
black for highly advanced skiers. After
reaching the top, the group can rest for
a bit in an Alpine hut, grab something
to eat and then attempt to ski down.
Instructors are available on hand for
beginners, making this a child’s play and
a true adrenaline rush.
Safety MeasuresThere are specially trained doctors
available 24x7 for any kind of
emergencies. There is a helicopter
on standby for special medical
attention.
For more information: www.ntc-sport.com
MICEtalk September 2012 25
On a Segway in Australia
Why? For a unique team-building
and an unforgettable
experience. Participants
are delighted by how easy
Segways are to ride though it
is new to almost everyone.
Where? Yarra Valley, Victoria, Australia
When? The activity is best enjoyed in the cooler
months of the year. Remember, that
with Australia being in the Southern
hemisphere, its climate is diametrically
opposite that of the rest of the world.
USPEmission-free and completely
environment-friendly.
What? Offered by Melbourne Convention
+ Visitors Bureau member, Segway
Victoria, the Segway® Personal
Transporter (PT) is a two-wheeled, self-
balancing electric vehicle which moves
according to where the rider positions
their weight. Emission-free and almost
completely silent, they are truly eco-
friendly green machines.
After being fully trained by Segway’s
experienced guides, participants are off
to explore the Rochford vineyard on two
wheels, gliding among the grapevines
and learning about grape growing and
wine production along the way. Once
participants have mastered the Segway,
their skills are tested on a purpose-
designed Segway off-road track. The
experience is finally topped-off with a
meal at the award-winning Rochford
Restaurant where guests can relax.
Safety MeasuresYour ability to safely control a
Segway will be assessed during
the training phase of the activity.
If the trainers assess that you
are not safely able to control the
Segway, for your own safety and
that of others, you will not be able
to take part in further activities.
For more information:
www.segwayvictoria.com.au
cover storycover story
For more information:
www.geocaching.com
Geocaching in the Czech Republic
Why?This is a technological
treasure hunt that uses GPS
devices or any high-tech GPS
receiver. It is currently one
of the most popular team-
building activities in Prague,
where groups are discovering
the heritage of the city in a
completely intriguing way.
USPIdeal for the tech-savvy generation
of present times.
Where?Prague, Czech Republic
When?Enjoy this activity throughout the year. It
is important to remember that winters
in the country can leave you freezing.
What?The basic idea is to look for secret
containers called ‘geocache’, which are
hidden on given GPS coordinates. It is a
truly intriguing way to discover the city.
Through this, teams not only test their
communication skills, but also help in
developing a new competitive edge.
This activity can be done with a small
number of people, starting from six and
as many as four teams can be created
for a ‘hunt’. A local guide accompanies
each team and gives them short briefs
on locations and takes pictures when a
geocache is found. A game can last from
one to four hours.
The country boasts of world-class
infrastructure facilities in the form of 120
convention centres, all equipped with
state-of-the-art technology, 2,000 venues with a
minimum capacity to accommodate 200 people
and 80 exhibition centres representing an area of
18,00,000 sqm. Convention facilities coupled with
the incentives makes France an extraordinary MICE
country.
Atout France in India (based in Mumbai), which
represents France’s National Convention Bureau,
MICE country
federates a large network of MICE related companies.
To provide the best solutions for a successful business
event, France offers efficient and creative Destination
Management Companies, adapted services from
Convention Bureaus, World-class hotels and convention
bureaus and a business-friendly environment.
For more information visit www.franceguidepro.com
MICE venues in France France has a plethora of standalone venues for
meetings, conferences and exhibitions.
FRANCEThe MICE ConnoisseurThe wealth of options that France can offer, be it choice of convention centres and innovative incentive ideas plus the easy access of the destination, makes the country an able contender amongst its contemporaries. MICEtalk explores why France has enjoyed a steady influx of MICE groups over the last two years from India...
The Paris CDG airport has direct flights from all over the world and is ranked 7th in terms of arrivals. Air France operates 18 weekly flights ex India and to 28 destinations within France. It offers direct flights to Paris from New Delhi, Mumbai and Bengaluru. Air India also offers regular direct flights to Paris from New Delhi.
connectivity
28 MICEtalk September 2012
Regatta can be a
team-building activity
in France
Paris-Nord, Villepinte
station
Cité Centre de Congrès, Lyon
management
For MICE, some hotels welcome
outside caterers in order to satisfy
the requirements of a group.
DMC’s and local land operators
are well aware of the demand and
have connected with Indian caterers
in order to respond to the needs of
their clients
It is advisable to plan ahead of time. For large groups, it is particularly important to submit files in due time particularly for the Bombay jurisdiction where biometrics is required.
If information is given to Atout France in advance then they can put in a request at the Embassy and the Consulates for smoother visa deliverance.
visa
MICEtalk September 2012 29
d’Or
Acropolis Convention and Exhibition, Nice
be easily rearranged to suit the most demanding
needs
Strasbourg Convention and Conference Centre
respectively
Post-event activities
cooking or wine lessons, shopping visits, tours aboard
a private fashion show, a party in a famous museum
cruise or a gala dinner with an Indian chef.
Indulge your olfactory senses at famous perfumeries
The Paris Convention Bureau and a new generation of destination management companies (DMCs) are key partners for Indian meeting planners to make Paris more accessible with a better knowledge of specific expectations of the Indian market. France Tourism can also put the tour operators and travel agents in direct contact with local DMCs and hotels to secure good deals regarding hotels and sightseeing.More info on: www.convention.parisinfo.com/en
destination management
Porte de Versailles in Paris boasts
eight exhibition halls covering
2,20,000 sqm in total. It is ranked as
the first exhibition centre in France
and seventh in all of Europe
Visitors coming to France are entitled to a 12 per cent tax refund on good purchases over the value of 175 Euros. So do not forget to claim your VAT refund. For more information on tax free shopping and VAT refund refer to the link http://www.global-blue.com/traveller-services/tax-free-shopping/tax-free-shopping/
spending right!
MICE country
30 MICEtalk September 2012
Facing page: A post
conference get-together
Right: France offers a
plethora of post-event
activities
Bottom: Entertainment
in France
Arrange for cooking classes and wine courses that
suits the taste of your group in the vineyards of Bordeaux
picturesque country.
MICE cities in France
regions that can accommodate very large groups while
Paris has been a preferred MICE
destination for several corporates in the past due to
abundant venues, possibility to conduct great team-
building activities and much more.
Nice, with rich blue-green sea, diverse shopping,
splendid dining and lovely art-deco façades and close
destination for MICE-related activities.
Cannes offers endless opportunities for organising
incentives and team-building activities in the French
des Festivals et Congres, famous for the Cannes Film
Festival. Bordeaux is an easy destination for MICE events
as it is conveniently located and well-connected within
MICE country
Stringent quality and service control
measures are in place to ensure
better quality of accommodation
with surprise checks conducted
every 5 years
Ferrat
palace category hotels
MICE country
France and beyond. Bordeaux is particularly famous for
its legendary wine and often hosts many enormous wine-
related events.
Deliciously FranceFrance offers a vast choice of great places where food
and wine are available in abundance and excellent
quality. In addition to the French delicacies, Indian
restaurants can be found in some of France’s major
Stay in FranceFrance offers a wide variety of accommodation
options from classical or modern hotels or large hotels
with conference facilities. France has adopted a new
French hospitality and contribution to the enhancement
of the county’s appeal throughout the world.
And the list does not end here…
guarantee a memorable experience!
Welcome Kits. Offered under certain conditions to the organisers, it has been distributed at airports, in certain train stations and at venues.
metro, trams and RER trains of Paris and its suburbs.
tourist and cultural sites in the city.
metro and tramway network for a duration of 72 hrs.
trips during the days of the Congress on the airport coach and on the
offers to encourage MICE
Corporates can include innovative ideas such as cooking lessons with French chefs, wine tasting in wine cellars for their groups as part of their itinerary.
incentives
MICEtalk September 2012 33
Top: Burlesque show at
Maulin Rouge, which is
also an event venue
Facing page inset:
Delegates enjoy a wine
tasting session
Perth Convention and Exhibition Centre
MICE in AustraliaEquipped with state-of-the-art facilities to support small and large business events, Perth Convention and Exhibition Centre (PCEC) offers corporates spectacular facilities for meetings and conferences. MICEtalk gathers information about this incredible venue
34 MICEtalk September 2012
has put together a comprehensive convention tool kit, which would help you from choosing the apt venue to the complimenting accommodation options. The Bureau assists you with free walking tours and city information desk at the conference venue (for conferences of more than 700 delegates).
perth convention bureau
The City of Perth has a range of
public transport facilities and options
that connect hotels with the Perth
Convention and Exhibition Centre
MICE venue
MICEtalk September 2012 35
delegates. Its major facilities include six multi-
floor-to-ceiling glass foyers on all three levels, offering
unrivalled versatility for organisers.
PCEC has a range of preferred suppliers that they recommend, however, if a client requires the services of an outside supplier, the centre is flexible in working with outside suppliers. Also, PCEC has a vegetarian menu available for Indian clients.
outside suppliers
Business District), where a range of transport options are available to get you to and from the Centre.
the Wellington Street Bus Station, located along Wellington Street next to the Perth Central train station.
walk to the Centre.
getting to PCEC
MICE venue
36 MICEtalk September 2012
Top: Perth’s skyline
Bottom: Banquet space
at PCEC
MICE venue
IT solutions available are wireless
and cabled Internet, telephone
connections, facsimile, EFTPOS lines
and video-conferencing. You can also
avail short-term rental of notebooks
and desktop PCs
BACK OF HOUSE
CENTRAL FOYER
RIVERSIDE THEATRE
VOID
SUMMER GARDEN
VELLUTO CAFE
RIVER VIEW ROOM 5
BAR
BAR
M9
M10
M11
M12RIVER VIEW
ROOM 4
NORTHERN FOYER
RIVERSIDE THEATRE NORTH ENTRANCE
REGISTRATION DESK
RIVERSIDE THEATRE SOUTH ENTRANCE
RIVERSIDE THEATRE
FOYER
SOUTHERN FOYER
DISABLED LIFT FACILITIES
ENTRYSTAIRS & ESCALATORS TO LEVEL 3
STAIRS TO LEVEL 1
STAIRS & ESCALATORS TO LEVEL 1
M3 M2 M1
M6 M7 M8
OPERABLE WALL
OPERABLE WALLS
BAR
BAR
Level 2
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visitor kit
MICEtalk September 2012 37
Top: Meeting space
at PCEC
Left: Floor plan of
Level 2 at PCEC
At PCEC, clients have
access to cutting-
edge technology and
communication
services for all events.
A dedicated IT Events
Coordinator is available
to deliver a range of IT
solutions for your event
utilises Cisco wireless access points selected
for its high-calibre security features, its
versatility and its excellent coverage within
excellent ‘value add’ that organisers can now
offer to attendees of their events.
All conference delegates, event attendees and the general public
can stay connected to the web and their e-mails via the free
wireless internet service which is available throughout the venue.
38 MICEtalk September 2012
Above and Right:
Façade of Perth
Convention and
Exhibition Centre
The capital of Denmark, Copenhagen prides itself on being one of
and architectural heritage with a modern life, the city has developed
its meetings and conferences infrastructure, with venues like the Tivoli
Congress Centre, Bella Centre, etc.
Copenhagen has a number of event venues that are spacious,
contemporary in design and well versed with technology to make any event
experience memorable and are frequented by business travellers.
MICE city
The International Congress and Convention Association (ICCA) recognises Copenhagen as one of the most promising business destinations and ranks it amongst the 20 most popular MICE cities in the world today. MICEtalk takes a quick tour of this beautiful city to find out more.
GREEN COPENHAGEN for MICE
hub. There is no direct flight from Copenhagen to India. Finnair operates direct flights to India
Moscow, Istanbul, Doha and Dubai.
connectivity
Ipshita Sengupta Nag
40 MICEtalk September 2012
Bella Center
Airport
the venue easily accessible even for the physically
challenged
Tivoli Congress Center
October 2010
people
and allows plenty of natural light
MICE city
not require visa to enter Denmark. Visa may be required to transit through other European Union countries while travelling to Denmark.
visa
Copenhagen is one of the
most ‘walkable’ cities in
the world. Its compact
city centre makes walking
between meeting venues,
hotels, sights, restaurants
and shopping areas a
matter of minutes
meeting/convention space
42 MICEtalk September 2012
Bottom Right: Street
scene in Copenhagen
Forum Copenhagen
(seated)
seated
theme events
MICE city
Copenhagen Island
Scandic Copenhagen
5+hotel)
4 & 5-star hotels
Radisson Blu Falconer
Hotel and Conference
Center, Copenhagen, has
developed a new concept
called Brain Food to help
delegates maintain their
level of concentration
throughout an event
MICEtalk September 2012 43
MICE city
about Copenhagen, posters and banners to postcards,
city maps and tourist fact guides for the delegates.
provided at the venue, when an event comprises
more than 1,000 participants
meeting in the bureau’s Meeting and Convention
Calendar and create a link directly to their own
website.
Green Copenhagen
‘green facts’ about the city are:
participants to offset carbon footprints.
most environment-friendly buses in Europe.
Hotels and the international hotel brands like Hilton
protect the environment.
organic food.
Fun after work
Netto boats
immaculate venue infrastructure, historical heritage
and scenic landscape further add to this lure.
For more information:
Markus Diefenbach [email protected]
why copenhagen
The restaurants in
Copenhagen, which serve
Nordic cuisine, have good
options for vegetarians
Professional assistance for International Corporate meets
proposals and securing the required space.
accommodation.
congress organisers and event agencies.
and incentives.
decision makers according to their requirements
44 MICEtalk September 2012
Above: Climate Change
Conference 2009
Copenhagen
Park Plaza, BengaluruRedefining service for the demanding young corporate traveller, Park Plaza Bengaluru is fast becoming the hub for business travellers looking for urban sophistication replete with just the right ambience and services. Ravi Singh, Head - Sales & Marketing, Park Plaza, Bengaluru, defines everything that the hotel is proud of.
Exploring MICE at
Sarovar Bengaluru Sarovar Hotels & Resorts has 60 operational hotels across 40 cities in India and overseas. This diverse portfolio encompasses hotels, resorts, restaurants and corporate hospitality. MICEtalk takes a bird’s eye view of Savannah Sarovar Premiere, Bengaluru and Park Plaza Bengaluru; each of these provides a distinct experience of the IT hub of India.
The Grand Victoria, the main
sqft with a ceiling height of 25 ft – accommodating a minimum of 800 people. This is complemented with
each. The sprawling banquet facility
to ensure that there is no space crunch. The open terrace next to the
also offers six breakaway halls, three boardrooms with a capacity of 15 – 20 persons each, two smaller halls by the name of Arabica and Robusta of 1,000 sqft and Boulangerie, which is
banquet space
MICE hotel
46 MICEtalk September 2012
‘Room booking, etc.’ includes
Dining
cuisine
Corporates can bring
their own vendors
without incurring any
additional costs. The
property, however,
has its own event
management personnel
to put together the
nitty-gritty of an event
Park Plaza offers hi-tech
audio-visual facility from the
renowned house of BOSE. All the
board rooms are equipped with
LED TV. All audio-visuals are
charged on actual
Park Plaza, Bengaluru, can offer up to 70 per cent of its room
inventory during the weekdays and 85 per cent of the inventory
during the weekends to corporates hosting their meetings and
conventions here.
cars and buses for groups who want to explore Bengaluru and areas around the city.
travel desk
MICE hotel
The hotel organises various kind of theme evenings for its corporate clients. Few of the popular themes are, Indian Village Theme, Goan Beach Theme, Street Food Theme, Pirates Theme, Bollywood Theme and
in addition to the basic Banquet Cost.
theme eveningstheme evenings
MICEtalk September 2012 47
Savannah Sarovar Premiere, BengaluruComplete with all modern facilities, Savannah Sarovar Premiere is an ideal stopover for corporate travellers coming into the city. Situated close to the business hub of the city, the property promises to provide the best in services to the most discerning corporate travellers. Sriram, General Manager - Savannah Sarovar Premiere, Bengaluru, fills us with details.
Recognising the importance of team-building activities for
corporate events, the hotel can put together special activities
like football matches, treasure hunts, etc., each requiring the
participants to cooperate and compete.
tariffIn case of special theme evenings orbanquets for a group, the tariff can vary from ` 1,000 – 1,200 (plus taxes) per person, depending on the requirement of the event.
The hotel generally guides groups to choose suppliers if they are looking for anything in particular for their event. They also prefer to outsource the responsibility of corporate theme evenings to event management companies outside.
event management
MICE hotel
48 MICEtalk September 2012
A corporate group
coming to Savannah
Sarovar Premiere,
Bengaluru, can block a
maximum of 50 rooms
for their event
The hotel can arrange for different kind of theme evenings, depending on the request of the corporate groups that come here. The themes are varied but executed well with the expertise of the organisers. The hotel, so far, has simulated the
Arabian nights, etc.
theme evenings
technology
arranged at an additional cost.
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technology
arranged at an additional cost.
Seating Capacity
Particulars TheatreReception /
Dinner / Free FlowClassroom Cluster
Forum IForum II NA 18
Allamanda Terrace 200 NA 150
event space
MICEtalk September 2012 49
beds in each room
extra beds
suppliers for bigger events on extra charge
request
quick factsAmong the various theme evenings
that can be organised on the
property for a corporate group
are barbeque night, musical night,
cultural events and DJ night. Theme
evening will cost approximately
Rs 3,000 per person per night
Choice for MICE
Tamara ResortCoimbatore
Fine hospitality, cutting edge banqueting facilities in the serene ambience of Coimbatore, Tamara Resort has all this and more to lure business travellers in its bewitching spell. Plan your meetings and make business plans in the picturesque locale of the resort.
50 MICEtalk September 2012
The projector with screen is rented at the rate of
sound and lights at extra cost.
chargeable services
MICE resort
MICEtalk September 2012 51
We have multi-cuisine dining
options, but local and traditional
specialties are emphasised
For team-building
activities, Tamara has
a specialised team for
Outbound training called
PAcE (Pricol Academy for
Excellence)
With the help of professional tour guides of the resort, delegates can explore various city
packages for its visitors.
explore
MICE resort
For both the conference and general banquet, the resort offers two cordless and one collar microphone, while for conferences it further provides notepad, pen, etc. Venue charges are inclusive of food charges.
complimentary services
CapacityTheatre 50
Class Room“U” shape
Casual 50
meeting space
52 MICEtalk September 2012
Hyderabad is the only city of India that boasts of its own Convention and Visitors Bureau. Known as the convention capital of India, Hyderabad remains at the forefront when it comes to MICE activities. The Hyderabad International Convention Centre (HICC) throws open its doors for the most demanding meetings, conferences and exhibitions and has above all, the right attitude for MICE, something that is reiterated by Gary Khan, Chief Executive Officer, Hyderabad Convention Visitors Bureau.
domestic MICE
HYDERABADIndia’s Convention Capital
HITEX – Hyderabad
Ipshita Sengupta Nag
The venue is ideal for exhibitions, trade shows and all
Trade Fair office has various facilities to assist MICE activities and it has an open parking lot that can easily accommodate around 1,200 cars.
54 MICEtalk September 2012
Hyderabad International Convention Centre (HICC)centre managed by the Accor group, leaders in the hospitality business. Situated at a short 15 minutes drive from the Rajiv Gandhi International Airport, the venue overwhelms you with its sheer magnitude and speaks of a vision that wanted India to get a firm foothold on the meetings and conventions map of the world. The venue boasts of large flexible spaces and is ideal for all kinds of conventions and special events. Spread over
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Hyderabad International Convention Centre (HICC)centre managed by the Accor group, leaders in the hospitality business. Situated at a short 15 minutes drive from the Rajiv Gandhi International Airport, the venue overwhelms you with its sheer magnitude and speaks of a vision that wanted India to get a firm foothold on the meetings and conventions map of the world. The venue boasts of large flexible spaces and is ideal for all kinds of conventions and special events. Spread over
“The state government has a vision. It is
of this is the Hyderabad International Convention
has developed tremendously in the last decade, with
infrastructure support for MICE along with the HICC
major role in the city being recognised as a convention
bring about this recognition,” he says emphatically.
HICC is located at the IT hub of the city, Hitec
City, which is home to the India offices of several
multinationals like, Microsoft and Dell among others.
Travelling to this part of the city from the airport, says
Hyderabad Hotels with Event SpacesTalking of meetings in Hyderabad, Westin Hyderabad Mindspace is gaining popularity for
its MICE endeavours. With ample space for clutter-
free meetings, because of its ‘open’ layout, the hotel
and effortlessly combines business with leisure with
visitors to both work and fun.
Hyderabad Marriott Hotel and Convention Centre
a premier luxury hotel, the property stands out because of
its elegance, whether it is in its guest rooms, restaurants,
lounges, spa or its convention offerings.
Ista Hyderabad is also known for its hospitality
towards business travellers. With its conference area and
smaller meeting space, this elegant property is catching
up with its more famous counterparts for its services.
of its Trident properties in Hyderabad this year.
Hyderabad will
be hosting the UN
Conference on Biological
Diversity (COP 11), which
will see 800 delegates,
from 193 countries
coming into the city, in
October this year
Taj Falaknuma www.tajhotels.com
Taj Krishna www.tajhotels.com
Taj Banjara Hyderabad www.tajhotels.com
Taj Residency www.tajhotels.com
Taj Deccan www.tajhotels.com
Vivanta by Taj Begumpet www.tajhotels.com
Westin Hyderabad Mindspace
Leonia Holistic Destination www.leonia.in
ITC Kakatiya www.itchotels.in
The Park Hyderabad www.theparkhotels.com
Hyderabad Marriott Hotel
premier hotels
domestic MICE
is acknowledged as the best airport in the
Middle East and South East Asia. One can reach
any of the major hubs or via New Delhi, Mumbai or Kolkata.
connectivity
Pic
ture
Cre
dit
: Red
iffu
sio
n/E
del
ma
n
56 MICEtalk September 2012
Previous page inset:
Novotel Hyderabad
Convention Centre
Bottom: Taj Deccan
façade
Bottom right: Westin
Hyderabad Mindspace
Facing Page: An event
in progress at HICC
Gary Khan
Chief Executive Officer
Hyderabad Convention
Visitors Bureau
a 750 sqft exquisite meeting facility to a 17,000 sqft pillar facility that is amenable to all kinds of props. The facilities are spacious and epitomise grandeur.
domestic MICE
Hyderabad Convention Visitors Bureau (HCVB)
destination for meetings and conventions. A major
a ‘bid manager’ to guide the process, to researching
on the concerned industry, to interacting with the
concerned persons to highlight the appropriateness of
Hyderabad as the destination for the said convention,
that the “gestation period” for a bid can be as long as
with deciding on the venue and introduces their client
to local professional conference organisers to even
coming forward to assist with presentations and later
with post-event activities.
convention planning and onsite event servicing.
For more information: http://www.hcvb.co.in/hcvb-
services.html
Post-event excursionsHyderabad is a city of several delights, and therefore,
taking a tour to see the city’s cultural heritage, like the
shopping for the famous Hyderabadi pearls or semi-
precious stones, to savouring the delicious Hyderabadi
Biryani, there is something here for everybody.
With so much on offer, the city’s reputation as the
convention city of India does not come as a surprise,
does it?
Ramoji Film CityRamoji Film City
58 MICEtalk September 2012
Right: Hyderabad
Marriott
Middle: Qutub Shahi
Tomb is one of the
city’s many historical
attractions
Aircraft Charters Redefine MICE Travel
The discerning corporate traveller looking for a special MICE experience is expecting the journey to their destination of business to be as special as the country of choice. As airlines become more astute on providing the best services possible, corporate travellers are increasingly choosing Aircraft Charters for their exclusivity. MICEtalk spoke to Chapman Freeborn, one of the leaders in this business, to find out how they are adding on to a MICE experience, sometimes even creating the opportunity for events on board.
60 MICEtalk September 2012
airline
Groups deciding to fly charter can avail of a
checking-in
MICEtalk September 2012 61
technology
innovation, expertise and professionalism and
flies business travellers in several countries
across the globe. Corporates from India can choose
to take a flight to both domestic and several of these
local contacts and cultural insights into the destinations
they connect, give them a distinct advantage and make
them a cost-effective service provider and above all a
favourite with business travellers.
Executive jet charter can offer an economical
solution for corporate travel, especially where there is a
plans can be made much simple with the flexibility of
schedule and personalised service. Busy corporates
not only can travel according to a time convenient for
them, they can also discuss business in the meeting
space on board as they wait to reach their destination.
For a domestic destination, groups can book
international flight, bookings have to be made at
are, however, subject to availability and the requisite
permission.
All the immigration and security
checks are done directly by the
Airport/Government authorities.
Each guest will be screened as per
the norms applicable
Regional turbo props and
jets can accommodate
around 50 passengers
62 MICEtalk September 2012
Special corporate events can take place on board, such as board meetings as few of the private jets provide meeting rooms. The aircraft can also be used for special events like corporate promotions, product launches, joy rides as incentives, etc.
events on-board
The company can provide on board
Flight Managers including personnel
who are US FAA approved Ground
Security Coordinators (GSCs)
Corporate brandingCorporates can ensure that the interiors of the aircraft
head rest, catering, in-flight entertainment signage
and make a real impact.
to the cuisine offered on-board. All the catering options
can be discussed and selected in advance with the clients
before the departure dates. Menus can be tailor-made
champagne in the case of international flights.
Chapman Freeborn often provides corporate clients
and travel management companies (TMCs) with air
charter in support of special events. An executive jet or
helicopter may be required as part of the ‘experience’.
With time being the most precious commodity
of business travellers, aircraft charter becomes a
convenient option for groups, who are trying to connect
with their colleagues over business matters.
you…
For more information: www.chapman-freeborn.com
airline
For journeys involving groups, excess baggage
can often be a problem. In case of a charter
aircraft, passengers can carry around 30 kgs
of luggage individually
MICEtalk September 2012 63
1. How has the meeting industry evolved over the years?
com) is continually changing to meet the developing
demands of its stakeholders which are consequently
affected by resources and technology available to them
at each point in time.
Typewriters and Telex printers have been replaced
with emails and social media networks, which are
growing at an exponential rate. We are now able to
use our social media portals to share news, videos,
webinars and other useful content with our followers
across the globe at the click of a button. Who would
Developing infrastructure and improved transport
links have also made the world a much smaller place.
more accessible to exhibitors, trade visitors, hosted
buyers and media As a result, we are delighted to
just been evident in the way we communicate or travel,
but also in the way meeting planners use their budgets
to gain the maximum return on investment when it
comes to achieving business objectives.
As the meetings industry has evolved, its professionals have become much more aware of the benefits, which exhibitions such as EIBTM can offer to them and the ways in which this business platform can be used to gain the maximum amount of return on investment. EIBTM has become more than a place for the world to meet, it has grown to be a community which drives the industry forward, pioneering meaningful education and bringing together over 15,200 meetings professionals for world class business and networking opportunities each year.
EIBTMPreparing for its Silver Jubilee
Graeme Barnett, Exhibition Director, EIBTM, in conversation with Rupali Narasimhan, discusses about the changing scenario and future plans of EIBTM.
64 MICEtalk September 2012
2. How did this sector cope in the wake of the economic crisis? Has the global financial crisis changed the way companies participate in specialised shows such as EIBTM?
previous months, it remains positive, and doesn’t
news and our core objective is to ensure that we do
everything we can to support the industry in these
challenging times.
Companies have changed their marketing
behaviour in light of the economic crisis. “Meetings
professionals and their stakeholders understand
the value of what they do, and continue to face their
going flexibility and determination as they embrace
EIBTM has remained a key platform for meeting
as it meets the needs of these evolving business
demands and determination.
3. Can you please tell us more about EIBTM’s hosted buyer programme?
EIBTM, and for 2012, we are thrilled to offer even
Buyer programme has been enhanced to give even
more flexibility as we recognise that the amount
of time buyers wish to spend at the show is likely
to vary (due to other business demands). Hence,
we are opening a new status for ‘appointment only
buyers’, who can organise their own travel and
appointments system and having a pre-scheduled
diary of appointments for their visit.
will be offered accommodation in one of Barcelona’s
refurbished Majestic Hotel, spectacular Hotel Arts
a key factor contributing to the success of the Hosted
Buyer programme, and dynamic content year-on-year
sustains high demand from potential buyers who apply
with ACTE to offer a new stream of education for
business travel buyers which will be delivered in
addition to the dedicated education streams for
association, corporate and agency buyers.
If you are a buyer placing international meetings,
events and business travel, apply for your place today
4. What are the new features that one will see at the 2012 event in Barcelona? Please tell us more about the seminars and educational programmes that are being planned?Firstly, we have developed a new logo reflecting the
th anniversary and
plan to announce throughout the year, on the run up
our new logo by visiting the EIBTM website at www.
Another exciting show development that will be
launched education-led event taking place the day
before EIBTM opens, on the afternoon of Monday,
inspirational and provocative content to set the scene
for three days of business that follows on the show
floor as well as providing a new opportunity for the
global meetings industry to connect and network.
We are also delighted to announce the venue
MuseuNacionald’Art de Catalunya (MNAC), where
is situated on the mountain of Montjuic, providing
stunning views of the city of Barcelona.
5. What will an EIBTM of 2020 look like? Will technology change the way business is done today? Or can this technology be harnessed to produce a more lucrative business environment?
EIBTM and as technology advances, the show will
evolve as a business platform to ensure it utilises all
the communication channels available.
the future will present a number of alternative
meeting solutions such as hybrid events or virtual
conferences, the need for face-to-face meetings will
Meetings Experience’ survey which was conducted
respondents said the ‘Quality of Networking’ was
the biggest single factor that would encourage
delegates to attend events and only 1 per cent of
respondents said that they would not attend live
events in 2020.”
the experience we have at exhibitions such as
harnessed to produce a more lucrative business
environment and a much more personal
approach to communications.
per cent) and ‘All event content downloaded
We also expect that global travel will
become even more accessible and cheaper
as we move towards 2020 and as a direct
result, the global element of EIBTM will
remain stronger than ever.
yours officially
MICEtalk September 2012 65
Radisson Blu Hotel Jaipur Airport appoints Atal Saran
Bhargava as Director
- Sales & Marketing
Atal Saran
Bhargava joined
Radisson Blue
Hotel Jaipur
Airport as the
Director of Sales
and Marketing.
He has 14 years
of experience
ranging from
Corporates, FIT, MICE, Travel
Trade to online business. His
new role will include planning
and strategising the marketing
plans for the hotel, directing
all sales and marketing
efforts towards achieving the
operational goals of the hotel.
He has earlier worked with
Sarovar Hotels, Ramada Jaipur,
Reliance Communications
Ltd. and Mansingh Group of
Hotels.
Pacific Asia Travel Association (PATA)promotes Mam Puangthip Chotipantawanon as Director of Operations Mam Puangthip has been promoted as the Director of Operations for PATA (Pacific Asia Travel Association). She will be responsible for operations across all departments to provide an association-wide support structure to actively and regularly engage with members; deliver all PATA products, services and events in a timely and profitable manner, and to convey the highest standards to satisfy needs and relevance of PATA membership.
Kuoni India appoints Rajeev G Wagle as the new Managing Director Kuoni India has announced the appointment of Rajeev G Wagle as the new Managing Director. In his new role, Wagle would be responsible for steering the company to greater heights. He has expertise in finance and has a vast knowledge of the tourism business. Previously, he was working as the Group CFO with UTV Software Communications Ltd.
The Courtyard by Marriott Gurgaon, appoints
Kanika Hasrat as its new General ManagerKanika Hasrat joins Courtyard by Marriott Gurgaon as General Manager. She will lead the team in developing the hotel’s vision and strategy, as well as oversee the total operations. She will also play a vital role in employee training and development, while driving performance across various aspects including financial success, brand value, guest satisfaction and engagement as well as service quality.
people on the move
Chris Prieto, CMP will join ICCA
(International Congress and Convention
Association) as its South Africa-based
Regional Director covering the African
region. Gamal Sadek, from the Al
Ketbi Consultancy, has been appointed
as the Regional Director for Middle East,
based out of Dubai.
ICCA adds African and Middle East
regional directors
66 MICEtalk September 2012
Benefits ofNative Event Apps
Access to ContentTo run a Mobile Web-based app, the user has to access
the Internet via Wi-Fi or cellular connection. Native
is crucial because in a hotel or a convention centre
you may have thousands of attendees trying to access
Wi-Fi or cellular network simultaneously to use their
do require updates periodically but those updates
usually take less than 10 seconds.
Push Notifications and Alerts
text message and appears right in the app regardless
of whether the app is open or not. It’s a powerful way
to reach attendees, inform them of upcoming sessions,
rooms and speaker changes or promote sponsors
at your event. Web apps can’t do this as they cannot
directly access the device features.
Enhanced Device Access
access to all sensors, the users’ address book and
calendar, camera which allows users to capture and
without network connectivity, graphics, are cleaner
due to hardware acceleration and all native apps are
available on the app store making them easier to locate
and download.
Create your own spaceNative apps are all about your event, your content,
your speakers, your exhibitors, your sponsors, and
your brand. But with a Web app, one errant click in
with no clear way back.
App Development
app store approval process, all content updates are
Testing of native apps can be carried out on each
device once through the approval process. Web
apps can, in fact, be more difficult to test. Apps will
system dependent. Even if a device has the ability
browser will.
We applaud the efforts of developers around the
app a more mobile-friendly place. While it’s a good
strategy to have both a mobile-friendly website and
the best chances of making a big impact on your
For some Commercial Apps you may question the benefit of native apps over HTML5 or mobile web-apps. For events, though, we maintain the belief that native apps still provide a greater experience in terms of functionality. Here’s why:
technology
MICEtalk September 2012 67
Darren Edwards
Founder
Invisage Creative
Services
Australia
checklist
General requirements for
Outdoor TripsSleeping bag -
are better. A muff (an extra section
around the neck) makes a big
difference to the overall warmth
of a bag.
Rucksack - It should be comfortable
with a good waist band that transfers
some of the weight to the hips is
most important. It needs to be big
enough to take a jacket, fleece, water,
camera and odds and ends.
Money belt to carry your
important items with you.
hat, etc., because the sun is strong at higher
altitudes, river beds and forests.
Headlamp will help you read well at
night. However, you can
substitute it for a
torch if you like.
Mittens/Gloves - A good pair of windproof
gloves is essential and makes packing
up camp on cold mornings much more
bearable.
Wind/Rain jacket - Waterproof and
breathable raincoats are not suitable). Carry
a second lighter jacket for warmer days.
Medicines - In addition to regular
medication, you must carry anti-histamines,
pain relieving balm - like ‘Move’ and band-
aids.
signals so inform your people that you will
not be available on phone for a few days.
a comprehensive personal insurance policy
which covers for sickness, accident, loss of
baggage and trip cancellation (this may mean
an extra premium). For trekking clients, it’s
important that the policy covers you for
the unlikely event of evacuation by plane or
helicopter. If you have opted for rafting, the
policy must cover this as well.
Sleare
arou
differe
of a ba
Rucwith
some
mos
enou
cam
Mimp
hat, etc., beca
w
bagga
an extra p
important tha
the unlikely event
helicopter. If you have
policy must cover this as w
TRIPS - BUSINESS OR LEISURE
des, river beds a
Headlamp will he
nigh
68 MICEtalk September 2012
checklist
An incentive trip on the cards? MICEtalk brings a comprehensive checklist for things to pack and take along when going out for an outdoor adventure incentive.
EXTRAS FOR A RAFTING CAMP
and shorts
camp, these are normally available with them)
TREKKING In Summers
sunlight at an altitude
pockets to keep your hands free
In Winters:
for bed socks
lightweight
support, having plenty of toe room for long
descents, and a stiff sole to lessen twisting
torsion. Check for slippery soles.
JUNGLE SAFARI
the jungle.
cover your legs
and arms fully to
safeguard yourself
from wild plants
and insects you may
come in contact with, leading to
severe allergies. It is also a good idea to
wear layers in the jungle instead of relying
on one item of clothing.
shoes with socks, instead of floaters and
other footwear that expose the feet.
antiseptic creams are a must.
Pictures for the purpose of representation only.MICEtalk does not accept any liability or responsibility for the information or any errors or omissions set out in this listing. This is designed to act as a guide for general reference only.
ic creams are a
ters and
eet.
f
may
MICEtalk September 2012 69
eventseventsEVENT VENUE CITY/COUNTRY DATE
China Incentive Business Travel and Meetings Exhibition China National Convention Centre Beijing, China
Cartagena, Columbia
International French Travel Market Porte de Versailles Paris, France
Global Business Travel Association – Europe Conference 2012 Budapest Congress and World Trade Centre
Caribbean Meeting & Incentive Travel Exchange
PATA Travel Mart 2012 Manila, Philippines
Sands Expo Convention Centre
ACTE Global Education Conference Rome
The Business Travel Conference
51st ICCA Congress Puerto Rico Convention Center Pedro Rosselló
The Business Travel Conference
World Travel Mart
Travel and Tourism Fair Chennai Trade Centre Chennai, India
Exhibition for Meetings, Events & Incentive Travel
India International Travel Mart Rajiv Gandhi Indoor Stadium Kochi, India
FITUR Feria de Madrid Madrid, Spain
Outbound Travel Mart Bombay Exhibition Centre Mumbai, India
70 MICEtalk September 2012
Postal Registration No.:DL(ND)/6150/2011-12-13WPP No.:U(C)-305/2011-13
for Posting on 29th-30th of Advance Month at New Delhi P.S.O.Date of Publication:22/08/2012, RNI No.:DELENG/2010/34144