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8/7/2019 MHTP PRESENTATION (1)
http://slidepdf.com/reader/full/mhtp-presentation-1 2/14
Advertising and Promotion
Pyramid
Salesperson
Telemarketing
Catalog Literature
and Manuals
Trade Shows, Seminars,
Training
Direct Mail
Public Relations /Publicity
Media Advertising
Narrow
Broad
Coverage of Target Audience (Reach)
Cost per Contact
HIGH
LOW
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Media AdvertisingApple Inc
1984 super b wl c mmercial
1990 Think diff erent
2000 iP d people
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Catalogs and Manuals:
y Key enefits of the pro uct
y Co pati ility/interopera ility
y W arranties
y
A pple store ebsite alsohas the catalogue
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PUBLIC RELATIONSy To develop goodwill among its
customers and other stakeholders.
y Apple, Old DominionUniversity and the ChesapekeBay Foundation are teaming up
to sponsor an "e-cycling" event.y Apple sponsored Berlinale's
Talent Campus 2007, -gathered350 film makers from all over the world for six days, between10 and the 16th of February.
y The new Garage Flick projectsponsored by Apple -produced ashort digital film each day -waspublished online - available onthe official Campus website
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PUBLICITYy Any coverage the company receives in
the news media.
y The buzz that followed the launch -every one had something to say about
the new Apple product.y 7000 Apple tweets per minute during
iPad announcement.
y Thousands of technology journalistsand bloggers across the World hookedto every word Steve Jobs had to sayabout his latest offering and a frontpage headline on most publicationsacross the World.
y A quick search on Google ± is enoughto showcase the media frenzy Appleunleashed with its recent productlaunch.
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TELEMARKETINGOutbound calls :
y V ery less cold calls but they ma e calls to existing
customers for CRMInbound calls:
y Website has a toll free number where people can calland ask their queries.
y Telemarketing personnel help salespeople by prov iding support serv ices.
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Online AdvertisingBanner Ads (live banners)
Superstitial ads
Interstitial ads
Search Engine Optimization
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ViralMarketing
y Making off ers so compelling that people v oluntarily pass them around to their friends.
Eg: discounts on I-pods and Mac's for the Back to
School promotion.
y BUZZ MA R KETING: i-phone and i-pad
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New Product pre announcementy Apple i-pad 2
- It will have 2 cameras
- Faster rocessor
- Dual-mode Qualcomm Chipset
- Forget the Higher-R esolution Display
- Slimmer. Lighter. Smaller.
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PROS CONS
Pioneering advantage: pre-empt competitors Cue competitors
Stimulate demand Cannibalize current products
Encourage customers to delay purchase Delays damage reputation or survival of firm
Help customers plan Confuse customers
Gain customer feedback Create internal conflict
Stimulate development of complementary
products
Generate antitrust concerns
Provide access to distribution
Pursuit of leadership position
New roduct re Announcement
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Tactical Considerations in
Preannouncement Decisions
Timing InformationTarget
A udience
Communi--cation
Vehicles