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MGMT5 © 2012 Cengage Learning Global Management 8

MGMT5 © 2012 Cengage Learning Global Management 8

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Page 1: MGMT5 © 2012 Cengage Learning Global Management 8

MGMT5

© 2012 Cengage Learning

Global Management8

Page 2: MGMT5 © 2012 Cengage Learning Global Management 8

1. discuss the impact of global business and the trade rules and agreements that govern it

2. explain why companies choose to standardize or adapt their business procedures

3. explain the different ways that companies can organize to do business globally

4. explain how to find a favorable business climate5. discuss the importance of identifying and

adapting to cultural differences6. explain how to successfully prepare workers for

international assignments

© 2012 Cengage Learning

Page 3: MGMT5 © 2012 Cengage Learning Global Management 8

What is Global Business?

1. discuss the impact of global business and the trade rules and agreements that govern it

© 2012 Cengage Learning

Page 4: MGMT5 © 2012 Cengage Learning Global Management 8

The Impact of Global Business

• Multinational corporations

• Direct foreign investment

© 2012 Cengage Learning

Page 5: MGMT5 © 2012 Cengage Learning Global Management 8

Trade Barriers

• Tariff – direct tax on imported goods

• Nontariff barriers– quotas– voluntary export restraints– government import standards– subsidies– customs classification

© 2012 Cengage Learning

Page 6: MGMT5 © 2012 Cengage Learning Global Management 8

Trade Agreements

General Agreement on Tariffs and Trade (GATT)

• Existed from 1947 to 1995• Agreement to regulate trade among more

than 120 countries• “Substantial reduction of tariffs and other

trade barriers and the elimination of tariffs.”

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Page 7: MGMT5 © 2012 Cengage Learning Global Management 8

World Trade Organization

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Page 8: MGMT5 © 2012 Cengage Learning Global Management 8

Regional Trading Zones

• Maastricht Treaty of Europe• NAFTA• CAFTA-DR• UNASUR• ASEAN• APEC

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Page 9: MGMT5 © 2012 Cengage Learning Global Management 8

Global Map of Regional

Trade Agreements

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Consumers, Trade Barriers, and Trade Agreements

• Trade agreements increase choices, competition, and purchase power…decrease prices.

• Free trade agreements create new business opportunities…

• …but also intensify competition.

© 2012 Cengage Learning

Page 11: MGMT5 © 2012 Cengage Learning Global Management 8

How to Go Global?

2. explain why companies choose to standardize or adapt their business procedures

3. explain the different ways that companies can organize to do business globally

© 2012 Cengage Learning

Page 12: MGMT5 © 2012 Cengage Learning Global Management 8

Consistency or Adaptation

• Global consistency– when a multinational company has offices,

manufacturing plants, and distribution facilities in different countries and runs them all using the same rules, guidelines, policies, and procedures

• Local adaptation– when a multinational company modifies its rules,

guidelines, policies, and procedures to adapt to differences in foreign customers, governments, and regulatory agencies

© 2012 Cengage Learning

Page 13: MGMT5 © 2012 Cengage Learning Global Management 8

Forms for Global Business

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Page 14: MGMT5 © 2012 Cengage Learning Global Management 8

Exporting

• Selling domestically made products to foreign markets

• Advantages– makes company less dependent on domestic sales– gives company more control

• Disadvantages– goods subject to trade barriers– transportation costs

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Page 15: MGMT5 © 2012 Cengage Learning Global Management 8

Cooperative Contracts

• Licensing– a domestic company, the licensor, receives royalty

payments for allowing another company, the licensee, to produce its product, sell its service, or use its brand name in a particular foreign market.

• Advantages– companies earn money without investing more money– companies can avoid trade barriers

• Disadvantages– licensor gives up control over product quality– licensees can become competitors

© 2012 Cengage Learning

Page 16: MGMT5 © 2012 Cengage Learning Global Management 8

Cooperative Contracts

• Franchise – a collection of networked firms in which the

manufacturer or marketer of a product or service, the franchisor, licenses the entire business to another person or organization, the franchisee.

• Advantages– fast way to enter foreign markets– gives franchisor additional cash flow

• Disadvantages– loss of control– culture bound

© 2012 Cengage Learning

Page 17: MGMT5 © 2012 Cengage Learning Global Management 8

Strategic Alliances

When companies combine key resources, costs, risks, technology, and people. Most common form

is joint ventures.

•Advantages– companies avoid trade barriers– companies only bear part of the costs– partners can learn from each other

•Disadvantages– Profits have to be shared– merging of cultures

© 2012 Cengage Learning

Page 18: MGMT5 © 2012 Cengage Learning Global Management 8

Wholly Owned Affiliates

Foreign offices, facilities, and manufacturing plants that are 100 percent owned by the parent company

• Advantages – parent company receives all of the profits and has

complete control

• Disadvantages– losses for parent company can be enormous

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Page 19: MGMT5 © 2012 Cengage Learning Global Management 8

Global New Ventures

Companies founded with an active global strategy.

© 2012 Cengage Learning

Page 20: MGMT5 © 2012 Cengage Learning Global Management 8

Where to Go Global?

4. explain how to find a favorable business climate

5. discuss the importance of identifying and adapting to cultural differences

6. explain how to successfully prepare workers for international assignments

© 2012 Cengage Learning

Page 21: MGMT5 © 2012 Cengage Learning Global Management 8

Growing Markets

• Purchasing power

• Growth potential

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Page 22: MGMT5 © 2012 Cengage Learning Global Management 8

How Consumption of Coca-Cola Varies with Purchasing Power around the World

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Page 23: MGMT5 © 2012 Cengage Learning Global Management 8

Choosing a Location

• Qualitative factors – workforce quality– company strategy

• Quantitative factors – kind of facility being built– trade barriers– exchange rates– transportation and labor costs

© 2012 Cengage Learning

Page 24: MGMT5 © 2012 Cengage Learning Global Management 8

World’s Best Cities for Business

© 2012 Cengage Learning

Page 25: MGMT5 © 2012 Cengage Learning Global Management 8

Minimizing Political Risk

• Political uncertainty

• Policy uncertainty

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Page 26: MGMT5 © 2012 Cengage Learning Global Management 8

Strategies for Dealing with Political Risk

• Avoidance– divesting or selling business to avoid risk

• Control – active strategy to prevent or reduce political

risks

• Cooperation– using joint ventures and collaborative

contracts

© 2012 Cengage Learning

Page 27: MGMT5 © 2012 Cengage Learning Global Management 8

Overview of Political Risk in the Middle East

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Becoming Aware of Cultural DifferencesFive Dimensions of Culture

• Power distance • Individualism• Masculinity/femininity• Uncertainty avoidance• Short-term/long-term orientation

© 2012 Cengage Learning

Page 29: MGMT5 © 2012 Cengage Learning Global Management 8

Hofstede’s Five Cultural Dimensions

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Language and Cross-Cultural Training

• Documentary training

• Cultural simulations

• Field simulation training

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Spouse, Family, and Dual-Career Issues

• Adaptability screening– assesses how well managers and families are

likely to adjust to a foreign culture

Language and cross-cultural training for the family is just as, if not more, important

than training for employees.

© 2012 Cengage Learning

Page 32: MGMT5 © 2012 Cengage Learning Global Management 8

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REELTOREAL

Lost in Translation

1. Imagine you have just arrived in Japan, and you are experiencing what Charlotte is for the first time. Do you understand everything you see?

2. If you were managing a company that had operations in foreign countries, how important do you think it would be to experience new places and learn about different cultures the way Charlotte does?

3. How might it change the way you did business in those countries if you had actually been to them?

4. Does Charlotte seem to be culturally sensitive or insensitive?

© 2012 Cengage Learning

Page 33: MGMT5 © 2012 Cengage Learning Global Management 8

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REELTOREAL

Holden Outerwear

1. Which stage of globalization characterizes Holden Outerwear’s international involvement?

2. Identify Holden’s primary approach to entering the international market. What are the benefits of this entry strategy?

3. What are the challenges of international management for leaders at Holden?

© 2012 Cengage Learning