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Mental Toughness overview
Mental health: a state of well-being
Mental health is defined as a state of well-being in which every
individual realizes his or her own potential, can cope with the
normal stresses of life, can work productively and fruitfully, and
is able to make a contribution to her or his community. (WHO)
The reality of mental health and stress
25% 10%
165%
Adults Kids
Adolescents Business
50%Employee
Men
3.2
Adults depressed at any time
Kids with mental health issues
Employees feeling stressed
Seeking no help for mental illness
Worker day lost due to stress
Suicide as cause of death (15-44)
Mental Toughness explained
• Resilience
• Hardiness (Kobasa, 1970)
• Positive Mindset (Seligman, 1998)
• Growth Mindset (Dweck, 2006)
Mental Toughness (Clough, 2012)
Mental toughness improves mental health, well-being and
performance in order to help people thrive
• Grit (Duckworth, 2016)
Mental Toughness: the definition
is a personality trait which determines how individuals perform when exposed to stressors,
pressure and challenge .... irrespective of the prevailing situation.
(Clough & Strycharczyk 2011)
Mental Toughness is not about acting tough. There is toughness in a sense of not giving up, managing yourself, and being confident that you will prevail.
Mental Toughness
1. Control: ‘I really believe I can do it’. ‘I can keep my
emotions in check when doing it’. Self worth, Efficacy.
2. Commitment: ‘I promise to do it – I’ll set a goal’. ‘I’ll
plan it’. Tenacity, Stickability, Grit.
3. Challenge: ‘I am driven to do it’. ‘Setbacks make me
stronger.’ Seeing opportunities not threats.
4. Confidence: ‘I believe I have the ability to do it.’ ‘I can
stand my ground if I need to.’ Self Belief.
Mental Toughness: the components
The 4 C’s of Mental Toughness
Mentally Tough individuals deal better with stress and anxiety, and perform better under pressure. Mental Toughness has four components
Mental Sensitivity Mental ToughnessAverage
Mental Toughness: the measurement
The MTQ is a valid and reliable psychometric survey and world’s most widely used mental toughness measurement
Mental Toughness: scalability
Mental Toughness can be developed in any organisation. It can be scaled by building licensed in-house coaching capability
• The four C’s of Mental Toughness are measured with the MTQ. The world’s first
reliable psychometric survey that measures Mental Toughness.
• The MTQ is conducted on-line and easily scalable for large groups.
• We can provide on-line coaching, training and facilitation in over 80 countries.
• We can build your coaching capability and provide in-house Mental Toughness
accreditation. This can be done on-line or in workshop format.
.
Mental Toughness online provides online and face to face
coaching and operates with five accredited Mental Toughness
master trainers in Australia.
AQR is a global leadership development company that owns the world’s
only valid Mental Toughness measure. They have a global network of
Mental Toughness coaches.
Create
awareness
Assess
organization
Intervention
focus
Deliver
intervention
Evaluate
intervention IncreasedWell-being & Performance
- Introduction- Workshop- Self-help guide
- Use MTQ48- Development reports- Organizational profile
- 4 Cs priorities- Intervention approach- Goals & measurements
- Workshops- Coaching- Train the trainer- Exercises
- Goals- NPS- Capability
Mental Toughness: intervention cycle
10
Niels van Hove
I worked for 20 years as business managerand consultant in a variety of countries,industries and large multinational companies. Ibecame an accredited mental toughness coachand founded MentalToughness.online after atough period in my life and career.
I now love to help people getting the bestout of themselves and combine my consultingcareer with coaching and writing. My mission isto bring mental toughness to the world; oneindividual, family, school or company at thetime.
Building Mental Toughness is a self-helpguide for adults. It helps to develop a positiveapproach to life and its challenges. I wrote thisbook after a tough period in my career.
About Niels
MentalToughness.online’s mission is to bringMental Toughness to the world. It provides freeand paid resources for individuals andorganizations to help them improve their mentalstrength, well-being and performance.
My Strong Mind teaches children aboutresilience, a growth mindset, confidence andthat it’s OK to try and fail. I wrote this book formy two daughters.
My Books
As featured in
About
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Role
Design a new operating model and select and implement a
supporting planning system.
Assess the company’s mental toughness profile with the
MTQ48 survey.
Create awareness about how mental toughness could
support the new operating model, roles & responsibilities.
Develop a short intervention cycle; the team received
weekly thought provokers and exercises by email to
remind them of their potential in the new way of working.
Results
Renewed pro-activity between sales and operations in
support of new product development.
Energized acceptance of the new cross functional
operating model.
Inventory reduction of 60%, waste reduction to near zero,
whilst improving customer service to 98%+
The Healthy Warrior is an innovative fast moving
consumer goods company with brands like 247,
The Bar Counter, Planet Food, My Yummy Lunch
Box. Healthy Warrior has seen hyper growth,
which started to impact their customer service,
costs and overall business control.
The objective was to design and implement a
new operating model and develop a clear
understanding if the team had the appropriate
mindset to continuously support their fast
innovation cycles and hyper growth.
“Without a doubt the best message that Niels left our
team was that we play above the line. As a team and
as team members we take personal responsibility to
create a very positive ‘can do’ culture.”
COO Healthy Warriors
Business case: a hypergrowth and innovative company
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What my clients say
“The Mental Toughness workshop and survey gave me a lot of insights in
how to improve myself and my team’s performance”
GM McCain Foods
“Engaging Niels and Mental Toughness has enabled Thankyou's supply chain
individuals and team to become more self-aware and has improved team productivity”
Supply Chain & Procurement manager Thank You group
“We engaged Niels to conduct Mental Toughness Coaching for a select group of our
consultants and the results have been excellent. We have seen improvements in many
areas including cultural engagement, customer and candidate service and sales growth”
Director Blackbook executive recruitment
“Niels really does practice what he preaches in terms of Mental Toughness and
leadership. Without Niels I don’t think we would have got the outcome we did”
GM planning Super Amart
“Niels was able to gain respect and trust within days which allowed him to execute our
brief and more. His ability to make people feel at ease is definitely an acquired skill.”
GM Costa Tomato division
