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Member Services
Jana ScheyDirector, Program Planning &
Management
Western Europe Region MeetingJune 17, 2008
Program Planning and Management
Theme: Enhancing the Member Experience
• Website
• Energistics Knowledge Centre (EKC)
• Liaison with other Standards organizations
Website Update
Focus Areas
• Appearance– Readability– Consistency across sites (Energistics.org, WITSML.org,
PRODML.org)
• Content organization and presentation– Search– Navigation– Illustration – drill-down – progressive detail
• Functionality under review– RSS– Blog
Website Update
Approach
• Iterative– Appearance– Content organization and presentation– New functionality
• Input– Members and website users– SIGs– Interns
Website Update - Appearance
Website Update - Calendar
Website Update
What’s next
• Content organization and presentation• New functionality• Continuous improvement
Member benefits
• Able to find relevant and substantive information and guidance quickly.
• Recognized industry resource.
What is needed
• Feedback welcome and encouraged!
Energistics Knowledge Centre (EKC)
• Issues– Information is de-centralized across systems, laptops
and SaaS providers– Processes often are re-invented rather than replicated– Lack of a collaborative environment
• Solution – Sharepoint Services 3.0– Centralized system-of record– Collaboration environment allowing internal and
external access– Technology familiar to majority of users
• Approach– Phase 1 – Internal implementation– Phase 2 – Gradual migration of Energistics SIGs
EKC – Current State
EKC – 2008 Vision
EKC – Status
• Phase 1 – Internal implementation– Migrate internal data– Incorporate process-driven activities (e.g., event
planning and execution)– Understand and implement relevant functionality– Target completion: Q3
• Phase 2 – Managed migration of SIGs– Identify SIG requirements and collaboration
needs– Migrate SIGs to new platform– Target completion: Q4
EKC - Member Benefit
• Organized, user-friendly, process-driven environment to support work group activities
Characteristics:
• Collaborative processes• Seamless integration with website• Centralized system-of-record• Easily navigated
Liaison with Other Standards Organizations
Goal
• Enhance Energistics’s Energy Standards Resource Centre
Approach
• Build collaborative relationships with standards organizations working in Upstream sector
Member benefit
• One-stop resource to identify relevant electronic standards and associated organizations in our sector and to understand how they work together to support business interactions
