MEBHandbook

MASTER IN EUROPEAN BUSINESS STUDENT HANDBOOK - SEPTEMBER 2014

LONDON CAMPUS

3 Student Handbook (September 2014)

CONTENTS

Welcome 4

About ESCP Europe 6

Important Dates 7

Campus Opening Hours 8

Programme Aims & Objectives 9

Programme Administration 10

Complaints 14

Behavioural Rules 15

Student Services 16

Library 19

Financial Affairs 24

Travel & Transport 24

Visas 25

Health & Safety 27

First Aid Provisions & Accident Reporting 28

Smoking Policy 28

Equal Opportunities 30

Disabled Students 35

Staff Contact Details 36

The London MEB Faculty 38

The Careers Service 44

Examination Rules 46

Guide to Writing Coursework 50

Further Guidance on Writing Essays 53

Plagiarism & Cheating 57

Referencing System 58

Find Us Online 62

5 4 Student Handbook (September 2014)ESCP Europe: Master in European Business

First of all, let us say how much we are looking forward to welcoming you to London as

you begin the Master in European Business programme at ESCP Europe.

The programme we have designed is intended to be as enjoyable as it is challenging. Not

only will you be following a theoretical programme consisting of the prescribed management

modules, but you will also be expected to undertake a significant amount of applied work.

Ranging from case study presentations to individual assignments, these will help you develop

your skills and allow you to put theory into practice.

In addition, all students are required to spend time on a professional internship, working

on projects of particular relevance to the company in question. We also provide a language

programme which should help you brush up on the native tongue of your next campus.

All in all, ESCP Europe offers you the opportunity to further develop the knowledge,

skills and attitudes so necessary to a prospective global manager. we hope you will take

advantage of – and most importantly, enjoy - everything London has to offer.

WELCOME

This handbook is intended to provide you with useful information for your time at the

London campus. Keep it in a safe place for reference when necessary. We have tried to

give a clear and accurate account of the regulations and procedures which govern your

programme, but it must be emphasised that final authority on all matters relating to

teaching and assessment whilst you are in London rests with the UK Director.

Every effort has been made to ensure that the information contained in this

handbook is accurate and up to date. However, please note that while the

content is accurate at the time of printing, it is in the nature of higher

education that programmes and syllabuses can change at short notice, as may teaching

personnel. The School therefore reserves the right to make any changes it deems

necessary from time to time, both before and after your admission to the programme.

Additional information about living in London can be found in ESCP Europe’s Guide to

London. If you have lost your copy, please visit the Programme Office or download a PDF

version from www.escpeurope.eu/london/studentguides.


ESCP Europe Business School is both a

high level school of management with

international scope and a large-scale

European institution. It was founded in

Paris in 1819 and since then has educated

generations of leaders, contributing to the

fine reputation it enjoys today.

With campuses in London, Paris, Berlin, Madrid and Torino, affiliate Schools around

the world, and almost 200 years of experience, ESCP Europe’s standing in the sector is

consistently recognised in the Financial Times’ league tables. In 2013 we were ranked

the 11th best business school in Europe and 2nd in the UK. Our Master in Management

programme is currently positioned 2nd worldwide, and the European Executive MBA is

also ranked 2nd in the world for International Course Experience.

We are proud to be one of the few institutions in the world to boast international

accreditation by EQUIS, AACSB, AMBA and QAA.

With 130 permanent and highly academic faculty members across our campuses, ESCP

Europe has 4,000 full-time students currently enrolled and trains 5,000 professionals

annually via our Executive Education programmes.

ABOUT ESCP EUROPE IMPORTANT DATES

London Term Dates (2014/15)

Term 1: 5 September - 31 October

Exam Week: 3 - 7 November

Resit Week: TBC

Term 2: 10 November - 30 January

Exam Week: 2 - 6 February

Resit Week: 13 - 14 April

Holidays

Christmas 22 December - 2 January

These dates refer to study at the London campus only. Please check the Intranet

or contact the relevant campus for accurate study dates at your other location.

On days of the week where there is no formal teaching, students are required to

participate in group work, research and independent study, and are therefore expected

to stay within the School premises. The timetable is subject to change during the term.


LONDON CAMPUS OPENING HOURS

Educational AimsThe School’s main goal for the Master in European Business programme is to offer an

education which satisfies the highest standards and which maintains a high level of

professionalism. This infers that our students not only acquire solid technical expertise,

but also a real ability to adapt to the varied and changing contexts in which, as graduates,

they will be called upon to lead change. Our objectives therefore include the development

of our students’ ability to analyse organisational contexts, particularly within the European

environment, to carry out projects, and to show superior leadership skills.

The programme must also respond to the multicultural dimension of our educational

mission. The adaptability that we would like our students to develop should be evident

in their ability to understand the different socio-economic and cultural environments in

which they will be called upon to work.

Your class has been divided into study groups. These groups constitute an important

aspect of the learning experience and provide an opportunity for discussion with other

students to broaden perceptions of the topics being studied. Effective study groups enable

the sharing of information and experiences, and also provide peer group support and

motivation to enrich the learning process.

Learning Outcomes On successful completion of the programme, you will be expected to be able to:

• demonstrate a broad knowledge and understanding of organisations, the external

context in which they operate and how they are managed.

• apply knowledge of business and management to complex issues, both systematically

and creatively, and to make relevant decisions.

• understand and assess the problems and opportunities facing business organisations

in both a European and wider international context.

PROGRAMME AIMS AND OBJECTIVESBUILDING:

Monday to Friday 08.00 - 21.30

Saturday 09.00 - 18.00

PROGRAMME OFFICE:


11.30 - 12.30

15.00 - 16.00

CAREERS OFFICE:


LIBRARY:

Autumn term


Saturday and Sunday 09.00 - 18.00

Summer term


Saturday 09.00 - 15.00

Summer holidays

Monday to Friday 08.00 – 19.00


AttendanceAttendance is compulsory, and the expectation is that you will make yourself available for

all teaching and examination sessions. Students are required to attend at least 80% of

all lectures for each module. Failure to do so will automatically result in your failing the

module.

The London campus is obligated by the Home Office to keep a record of lecture attendance.

Thus, every lecture will have an attendance sheet to be signed. Signing on behalf of absent

colleagues is strictly forbidden. ‘Discontinuation of study’ is the term used by the Home

Office to describe a situation whereupon a student either fails to attend the programme

of studies (minimum 80% of attendance is required), or fails to attend their studies for a

continuous two-week period without the School’s approval.

We do, however, understand that there are occasions when students have to miss

lectures, either because of illness or for other personal reasons. As a mature student

the responsibility for deciding whether or not you can afford to miss classes is your

own. To authorise your absence, you must request permission from the professor in

advance. You are permitted to miss a maximum of 20% of classes per module. You are

also expected to take full responsibility for catching up on missed lectures, including

obtaining any handouts that were provided. We will, of course, do all that we can to

help you, but ultimately the responsibility of making up for lost time is your own.

Medical certificates must be provided if you are absent because of illness. Only NHS

doctors or A&E staff in London are accepted at the discretion of the Director of Studies. In

the unfortunate event of a bereavement in your immediate family, the Programme Office

will require a copy of a death certificate or other suitable documentation to excuse any

absence.

CommunicationFor administrative matters, your first point of contact should always be the Programme

Office. If you are in any doubt as to whom to see, just drop into the office itself for help. It is

PROGRAMME ADMINISTRATION always better to make contact than to be anxious about your progress or any other matter.

You will receive important information via your ESCP Europe email address (e.g. timetable

changes, internship offers, etc.). It will be your responsibility to visit the intranet site and

check your emails on a regular basis. You are also advised to clean up your inbox regularly

so that it can continue to receive emails from the School.

Intranet: myschool.escpeurope.eu

Email: gmail.com

It is imperative that the Programme Office is kept informed of any change in your address

and contact information, such as email addresses and telephone numbers.

Our e-learning platform, MoodleMoodle is the online platform the School uses to distribute materials relating to your

programme. By logging on to Moodle you will be able to access course outlines, lecture

objectives, study notes and cases. It is also used to submit assignments.

You will receive login info via your ESCP Europe email account. It is your responsibility to

check the platform on a regular basis for new course materials and other vital updates.

elearningescpeurope.eu

AssessmentThe lecturer’s function is to be both advisor and assessor. If, after receiving a lecturer’s

feedback, you remain unclear about the criteria used to grade an assignment or what

you could have done to improve the quality of your work, you should contact them for

further guidance. There are 29 examination rules you must agree to adhere to prior to

sitting an exam (see page 46).

• All modules have a formal examination (usually three hours in length), all of

which are closed book. In addition, all modules will have some form of in-course

assessment (which may or may not be included in the overall module mark) to

enable the tutor to provide feedback on your progress. Details of the assessment

weighting for each module can be found in the module outlines. Where group

assignments are set, all members of a group will receive the same mark, although

there may be exceptions when students’ contributions are clearly uneven.


Coursework

On page 50, you will find a guide to the writing of coursework at Master level. Please

discuss any queries with individual lecturers or the Programme Director. Your attention

is drawn in particular to the section on ‘Plagiarism and Cheating’ (page 57).

• Cheating involves taking unauthorised material into an examination, actual or

attempted deception, and/or dishonest action on the part of a student in relation to

any academic work of the School. It includes aiding, or attempting to aid, another

candidate in deception or dishonest action, or any attempt at such action with intent

to gain advantage.

• Plagiarism is the knowing presentation of another person’s thoughts, writings, and

inventions as one’s own. It includes the incorporation of another person’s work from

published or unpublished sources, without indicating that the material is derived

from those sources.

Page 58 shows how to reference your work to avoid the accusation of plagiarism.

Student Representation, Feedback and Course Quality

Student Representatives

Student Representatives are an elected group of three to six students who meet with the

Course Director, Course Coordinator and other staff members at least twice a semester

to discuss issues related to the quality and delivery of the programme.

Your Representatives are elected at the beginning of the academic year by a simple ballot

system and remain in office for the remainder of the year. The Programme Office can

provide support for the election process by receiving voting slips and undertaking the

count.

Module Feedback

You are asked to complete a formal questionnaire online during and at the end of each

module so that we can address any local issues promptly. This questionnaire is your

opportunity to share your views and it is completely confidential.

• Applied studies (e.g. Business Projects and Company Placements) are assessed

by the evaluation of submitted written reports and, in some instances, an oral

presentation.

• If you are ill on the day of an exam, you must write to the Director of Studies within

one week and provide a medical certificate, as previously stated. Failure to do so will

result in an failing exam mark of 0/100.

• Students who have failed an exam can ask for the appointment of a second examiner

to re-mark their script. This request has to be formally made to the Director of

Studies and be reasonably supported. If the student’s request is approved, the mark

given by the second examiner automatically replaces the first one, even if it is lower.

You have 14 days from the day the marks are released to request remarking.

• Students that have passed their examination are permitted to view their scripts

at specific times on specific dates. These sessions will be announced by the

Programme Office in advance. A document prepared by professors indicating the

elements which make a good examination answer will be posted on the elearning

platform after the release of marks.

• Students must achieve 40% (8/20) on any module’s final exam to consider the exam

itself passed. They must achieve 50% on the module as a whole, including exam

grade and coursework, to consider the entire module passed.


COMPLAINTS

If you encounter problems during your time at ESCP Europe, it is always best if you

can address your complaint to the member of staff most directly involved in the event

leading to the complaint, in order to give that person the opportunity to address his/

her concerns. We try first to find informal resolution by contacting a member of the

Programme Office or the UK Director of Studies for advice.

The Complaint FormThe Complaint form should only be used if you have already tried to resolve the matter

informally but are not satisfied with the result. This form should be submitted within 21

days of the written response to your initial complaint.

The form asks you to summarise your complaint. It also asks you to explain how you

have tried to resolve this matter, why you remain unsatisfied, and what you would like to

happen next. When completing the form, try to keep focused on the relevant facts, and

on what you want to achieve. Remember that the person receiving your form is likely to

have no prior knowledge of the issues.

Such a complaint will be handled at the level above that of the person dealing with the

complaint in the previous exchange.

It is important that you include with your form written confirmation of the response

to your initial complaint. If you do not have this, ask the person who dealt with your

initial complaint to provide you with a written response. If you are sending copies of

other documents or correspondence, make sure that they are directly relevant to your

complaint and refer to them when filling in the form. Do not delay submitting the form

if you are waiting to obtain copies of particular supporting documents; simply state

whether additional items will follow.

The Complaint form is available from the Programme Office. Alternatively, you can

download a copy from Moodle at any time.

How will the complaint be managed? We treat all student complaints with appropriate seriousness, sympathy and

confidentiality, although we expect you to help us by presenting the issues clearly and in

a professional way, and preferably indicate a satisfactory outcome.

You may be asked to clarify particular issues or answer questions as part of an

investigation. While we aim to investigate complaints within 21 days, it may take longer

depending on the nature and complexity of the issues. You will be informed if there are to

be any unexpected delays.

The outcome will be recorded and reported to the Board of Studies.

BEHAVIOURAL RULES

Students enrolled at ESCP Europe must act in a responsible and respectable manner.

This behaviour, both individual and collective, is expected within the institution as well

as partner institutions. Students must respect faculty, administrative staff, maintenance

personnel, other individuals enrolled in training, and, more generally, any individual on

campus.

Students must only use the School’s equipment, furniture, information technology,

infrastructure and premises for the function for which they were designed. Vandalism

is prohibited and any individual involved in vandalism on-campus will face serious

consequences.

Use of Mobile Phones

The use of mobile phones in lecture or seminar rooms is strictly prohibited, unless

permission is granted by the professor or member of staff in charge.

Food and Drink

No food or drink (except for water) is permitted in lecture rooms. This includes tea,

coffee and soft drinks.


STUDENT SERVICES

Email Accounts

You are obligated to check your ESCP Europe email account on a regular basis.

Important information will be sent to this account and no excuses will be accepted

should you fail to pick up any notifications. Your account is accessed via gmail.com.

Pigeon Holes

Student pigeon holes are located outside G75. Please remember to check them on a

regular basis. Personal letters sent to the School and other information will be placed

there for you to collect.

Notice Boards

There are several student notice boards, some in the Student Lounge and others located

in the corridor leading to the Careers Office. In addition, there is a small whiteboard

just outside the Student Lounge – you MUST check the notice boards daily, in particular

your own programme board and the whiteboard, as all notices concerning matters or

amendments relating to the running of the timetable and the programme will be posted

here.

Please note that no handwritten advert can be placed on the notice boards and will be

removed without notice. Also remember to check your ESCP Europe email account daily

as messages will not always be placed in your pigeon hole.

Course material

Please see the information regarding our Moodle platform on page 11.

Study Rooms

There are a number of small seminar rooms in the building which can be used for

private study. You MUST check these rooms are available before using them, even if they

appear to be empty.

Cafeteria

The cafeteria is run by an external company and is situated in the Student Lounge. Its

normal business hours are Monday to Friday, 08:00 to 17:30.

Photocopying & Printing

Students are able to scan, photocopy and

print from each copier. These are located

in the Library, G86 and the Computer

Room (G13).

Black & White

A4 5p per copy

A3 10p per copy

Colour

A4 25p per copy

A3 50p per copy

In order to use these facilities, you must

purchase a voucher from the Finance office

and then take it to IT.

Fax Machine

You can send and receive faxes in the

Programme Office. The fee for sending

a fax is £0.50 per sheet. Any fax received

for students will be left in the addressee’s

pigeon hole.

IT Office

The IT office is located in Room G09 and

has the following opening hours:

8:30am – 6:00pm (Monday to Friday).

Computer Facilities

These can be found in G13, F51 and the

Library.

Intranet

This is an online platform where students

register for courses, enter course

evaluations and retrieve their exam

marks.

We advise students to take some time to

browse through the intranet and become

familiar with it.

• Intranet: myschool.escpeurope.eu

• Moodle, the e-learning platform elearningescpeurope.eu

• Web Mail: gmail.com

• Wireless SSID:

ESCP Europe

New students will receive login details via

their personal email accounts.

For general information regarding IT

facilities, please see the IT Resources

bookmark on the Intranet (myschool.

escpeurope.eu).

Conference Call Facilities

To use this facility, please book Room F01,

F05 or G12 in advance at the Programme

Office and notify the IT Department.


LIBRARYGeneral Information

Business Librarian: Patrick Elliott. Tel: 020 7443 8875

Email: [email protected]

Location and Opening Hours

The Library & Resources Centre is situated on the Ground Floor of the building (Room

G82) and is open at the following times:

Autumn term Summer term

Monday to Friday 08.00 - 21.30 Monday to Friday 08.00 - 18.30

Saturday and Sunday 09.00 - 18.00 Saturday 09.00 - 15.00

Summer holidays

Monday to Friday 08.00 – 19.00

Using the Library

Before you can use the Library, you will have to sign a copy of our Rules & Fines Policy

document. This is issued to you at registration.

Library Card

Your student ID card is also your Library card; we use the barcode on the front to access

your borrower record. Please bring your card with you every time you come to the

Library and do not give it to anyone else.

Borrowing

You may borrow up to ten items at any one time:

• Up to five books; and

• Up to five journals, newspapers or DVDs

Loan Periods

Most books are lent for two weeks. However, books from the Reading List Collection,

the Careers Collection and DVDs are only available for seven days at a time. Journals

and newspapers are lent for one day only. Some items are kept in the Library for

consultation on a reference-only basis. Return dates are clearly stamped on items when

they are issued for loan.


Renewals

You may renew your loans provided that another Library user has not reserved the items

you have. To renew books, simply bring your student card to the Library desk. If you

cannot come to the Library in person, loans can be renewed by phone or by email (see

contact details). You do not have to bring your books into the Library to renew loans

unless they are overdue.

Reservations

If the item you require is currently on loan to another borrower, please ask a member of

Library staff to reserve it for you. When the item requested is returned to the Library, we

will contact you and hold it at the front desk.

Overdue Books and Fines

The Library charges fines on ALL overdue loans. Because we are essentially a reference

library and have limited stock, it is important to us and to your fellow students that you

return your books and journals on time. Please ensure that you do so. No further loans

are issued to students with outstanding fines or overdue books.

Suggestions and Recommendations

Suggestions for new library resources – books, directories, periodicals, online services,

etc. – are all very welcome. Please let us know of anything you would like to see on the

shelves.

Library Catalogue

The Library catalogue can be accessed via http://edoc.escpeurope.eu. You can view details

of all Library stock – books, journals, online resources and internship reports. You can

search for resources by author, title and subject.

Library Stock

The Library is intended as a first point of reference for all your research and study

requirements. It stocks recommended texts for each of your courses, as well as numerous

secondary texts. It also contains sources of further information for research, such as

periodicals, company reports, directories and access to electronic information sources.

• Books: Books are classified according to the London Business School classification

system and have call numbers printed on their spines. Call numbers for books and

subject areas are available by searching Library catalogues.

• Periodicals and Newspapers: Current editions can be found on the display racks

just inside the Library. These cannot be borrowed. Back copies of periodicals are

stored in the Periodicals Room, filed alphabetically by title. These are all available for

one-day loans. The Library subscribes to a wide range of titles in printed form, and

access is available to a wider range through use of the Library’s online services. Full

listings are available via Titlebank.

• Reading List Collection: For ease of access, texts on current Reading Lists are kept

on a bookcase adjacent to the Library Issue Desk. These titles are available for

seven-day loans. Reference copies of Reading List texts can also be found here.

• Reference Collection: Essential directories and dictionaries are kept in the central

library area. These items are available for consultation within the Library only.

• Electronic Information Sources: The Library subscribes to a variety of electronic

information services, including EBSCO Business Source Premier, Emerald Fulltext,

KeyNote and Factiva. For more information, check the blue Library Electronic Services

• Seven-day loans: £1 per day

• Two-week loans: 50p per day

• DVDs: £1 per day

• Lost Books: 100% of replacement

costs, incl. p&p.

Fines

Wherever possible, the Library sends out overdue reminders by email. However, we are

not obliged to do this and the service can be disrupted without warning. Neither non-

receipt of Library emails nor forgetting to return items are acceptable reasons for fines

to be waived.

Fines should be paid within two weeks. Students who do not pay within two weeks will

have their computer network login accounts suspended. Furthermore, students who have

outstanding fines at the end of an academic term will have their exam results (and degree

qualifications) withheld until payment is made in full. This is School policy. Collecting

fines are used for requisition of materials. Please note that where necessary, the Library

reserves the right to make changes to its loans and fines policies without prior warning.


guide the next time you’re passing. Before you can make use of the electronic

resources, you must sign a Library Copyright Acknowledgement form. These are

issued at Registration. Additional copies are available from Library staff on request.

• Inter-Library Loans Service: If our library does not hold the material you require,

we can refer you to another or attempt to borrow/acquire a copy of the item from the

British Library on your behalf. Contact the Library for more details. Please note that

there is a charge for this service.

• Other Facilities: In addition to a suite of networked PC and printing facilities, the

Library also has a photocopier for student use. This is operated using the account

system mentioned on Page 17.

Access to Other Library Services

Should the resources you require for your studies not be available in our library, ESCP

Europe London students also have access to certain other information services. Please

ask staff for details.

Library rulesThe following is copied from the Library Rules and Fines policy issued to students at

registration. A signed copy of this statement is required from every student before

access is granted to Library services.

• No food or drink should be consumed in the Library.

• No group meetings should be held in the Library.

• All mobile phones should be on silent while in the Library area.

• Students should take mobile phones outside to make or receive calls.

• Noise should be kept to a minimum.

Library Services:

• A valid ESCP Europe student card is required for all loans. No card – no books.

• Students are entirely responsible for items issued on their Library account.

• Library resources should be treated with respect. Any student found to have

vandalised or damaged stock in any way will pay for its replacement and, in extreme

cases, will be not allowed further access to Library services. (NB. This includes

underlining, highlighting and any other defacement of resources).

Library Overdues & Fines Policy:

• Books and journals must be returned or renewed on or before the date stamped.

• Fines will be charged for the late return of ALL books and journals. This policy

applies to ALL students – there are no exceptions.

• No further loans (or renewals) will be made to students with outstanding fines until

payment is made.

• Fines must be paid within TWO WEEKS of their occurrence. Students with outstanding

fines after two weeks will have their Intranet accounts suspended.

• Lost Library items should be reported to Library staff as early as possible. The

borrower will be responsible for all costs incurred in each item’s replacement.

• Students with outstanding loans and fines will have their exam results withheld until

full payment is made. The School reserves the right to withhold the degree of any

student with outstanding Library fines or loans.


FINANCIAL AFFAIRS

Sophie Bertrand is the Head of Finance at ESCP Europe’s London campus. She can be

found in F81 (S30 prior to mid- to late-September) and will be happy to answer your

financial queries.

Even though MEB fees are not collected in London, our Finance Department can answer

questions on the Paris campus’ fee payment procedure. Please stop by should you have

any issues.

Expense ClaimsParticipation of School Activities

Travel costs incurred in attending some School functions (such as the Board of

Director of Studies meeting) will be paid for by the School provided the student has a

written request from the School to attend. The School does not reimburse expenses

incurred in travelling to off-site examination locations or returning to London for resits.

TRAVEL & TRANSPORT

Use of cars

We do NOT recommend you bring a car to London. There is no car parking available for

students at our building and the surrounding streets are not suitable unless you have

a local resident’s permit. Illegal parking can prove very expensive in London and is not

worth the risk.

If you do own a vehicle and intend to use it during your internship, it is vital that your

insurance cover is fully comprehensive and includes business use. Failure to do so may

mean that damage or injury will not be covered. Neither internship companies nor ESCP

Europe have any insurance cover for this: it is your responsibility.

VISAS

Internships & Student VisasAll students from outside the EEA area are required to hold a valid student visa for the

duration of their studies in the UK. The UKBA issue two types of student visa:

• Student Visitor Visa

• Tier 4 General Student Visa (not valid for MEB students)

The Student Visitor Visa is a six-month visa which will allow you to enter the UK for the

purposes of study only. You will not be able to work or take on internships in the UK

under this visa.

The Tier 4 visa is a fully sponsored visa which is valid for a duration of studies of more

than 6 months in the UK and allows part-time work (up to 20 hours per week. It will also

allow internships to be taken as long as they are a mandatory and assessed part of your

programme.

Non-EU Nationals

The requirements to be met by a person seeking leave to enter the United Kingdom as a

student can be found on the UK Border Agency website:

www.ukba.homeoffice.gov.uk/visas-immigration/studying

The UK Border Agency

The UK Border Agency manages border control for the UK, enforcing immigration and

customs regulations. It also considers applications for permission to enter or stay in the

UK, and for citizenship and asylum.

The European Economic Area includes the following countries: Austria, Belgium,

Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France,

Germany, Greece, Hungary, Irish Republic, Italy, Latvia, Lithuania, Luxembourg, Malta,

Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United

Kingdom.

Iceland, Liechtenstein and Norway are not members of the European Union (EU) but

citizens of these countries have the same rights to enter, live in and work in the United

Kingdom as EU citizens.


All EEA and Swiss nationals can enter and live in the UK without needing to apply for

permission. However, some EEA nationals do not automatically have the right to work

here. If you are a national of a country that joined the European Union in 2004, you may

need to register with UKBA when you start work.

Croatian citizens are required to apply for a yellow registration certificate if they wish

to work whilst studying. The maximum permitted is 20 hours during term-time (not

including compulsory, integrated internships). More information can be found at www.

gov.uk/croatian-national.

The Health & Safety at Work etc Act 1974 places duties on the School to protect the

health and safety of the staff, students and visitors who use the building. You are

expected to co-operate with staff in adhering to safety rules and procedures and not to

misuse any safety devices provided.

For your own safety, please note the following:

Fire/Building Evacuation

If the fire alarm is activated, all students, staff and visitors must vacate the building via

the nearest emergency exit. The fire evacuation signal is a continuous sounding of the

alarm siren. The assembly point is on Parsifal Road. Students, staff and visitors may

not re-enter the building until the Security Personnel have given permission.

In the event of discovering a fire:

1. Sound the alarm

2. Proceed via the nearest escape route to the Assembly Point

3. Stay at the Assembly Point until told to do otherwise

Notices providing the location of the nearest fire warden are displayed on boards around

the School. You should not fight any fire unless you have attended a fire fighting training

course on appropriate action to be taken, type of extinguisher to be used, etc. and the

fire is small enough to be tackled without danger.

If you hear a fire alarm:

1. Follow the nearest exit sign out of the building to the Assembly Point

2. Do not stop to collect personal belongings

3. Do not use a lift

4. Do not run

5. Do not risk any personal danger to put out a fire

6. Do not return until instructed to do so

The fire alarm is tested at 13:30 every Thursday. There is no need to leave the building

when this test is undertaken.

HEALTH & SAFETY

Please consult your copy of

ESCP Europe’s Guide to London

for information on the following:

• Paying Council Tax

• National Insurance numbers

• Working in the UK

• More on visa regulations


First aiders will give initial help to a casualty until paramedics have arrived. They will take

charge of the situation if a serious injury/illness occurs.

Notices providing the location of the nearest first aid kit and trained first aiders are

displayed on notice boards around the School.

Reporting Accidents and Injuries

It is a legal requirement that all accidents, regardless of the fact that you may not be

injured, must be reported to the Head of Finance & Facilities who will record details in

the Accident Book. In the absence of the Head of Finance & Facilities, accidents should

be reported to the HR Manager or, out of hours, to the security staff. The Head of Finance

& Facilities will retain the Accident Book and will ensure that full details are recorded in

respect of any accident, including:

1. Date and time of accident

2. Personal particulars of the person(s) involved

3. Place of occurrence

4. Details and statement of any witnesses

5. Signature of the person reporting the occurrence

FIRST AID PROVISIONS & ACCIDENT REPORTING

SMOKING POLICY

The School operates a NO SMOKING policy and smoking is not allowed in any part of the

building. Please do not extinguish cigarettes or throw matches into waste paper bins or

onto floors.

SMOKERS MUST NOT SMOKE IN FRONT OF ANY DOORWAYS AND CAN ONLY SMOKE IN

THE GARDEN BESIDE THE STUDENT LOUNGE.

Since 1 July, 2007 the School has had to comply with the UK legislation on smoking.

There is no choice in this matter for staff, students or visitors.

The law was introduced to protect employees and the public from the harmful effects of

second-hand smoke.

The key points:

• It is against the law to smoke in virtually all enclosed and substantially enclosed

public places and workplaces.

• Public transport and work vehicles used by more than one person are also smoke

free.

• No smoking signs are displayed in all smoke-free premises and vehicles.

• Staff smoking rooms and indoor smoking areas are not allowed.

• Managers of smoke-free premises and vehicles have legal responsibilities to

prevent people from smoking.

• If you are uncertain where you can or can’t smoke, just look for the no smoking

signs or ask someone in charge.

Penalties and fines for breaking the smoke-free law: If you don’t comply with the

smoke-free law, you will be committing a criminal offence. The fixed penalty notices and

maximum fine for each offence are as follows:

• Smoking in smoke-free premises or work vehicles: a fixed penalty notice of £50

(reduced to £30 if paid within 15 days) imposed on the person smoking, or a maximum

fine of £200 if prosecuted and convicted by a court.

• Failure to display no smoking signs: a fixed penalty notice of £200 (reduced to £150

if paid within 15 days) imposed on whoever manages or occupies the smoke-free

premises or vehicle, or a maximum fine of £1,000 if prosecuted and convicted by a

court.

• Failing to prevent smoking in a smoke-free place: a maximum fine of £2,500 imposed

on whoever manages or controls the smoke-free premises or vehicle if prosecuted

and convicted by a court. There is no fixed penalty notice for this offence.

Local councils will be responsible for enforcing the law in England.


ESCP EUROPE EQUAL OPPORTUNITIES CODE OF PRACTICE

Our CommitmentWe are committed to the achievement of equal opportunities. This is central to our

mission as a School and as a provider of higher education.

We recognise and accept our responsibilities under the law. We believe discrimination,

either direct or indirect as defined in law, is unacceptable and we will not tolerate it. In

the same way, victimisation, as defined in law, is unacceptable and will not be tolerated.

However, our policy is not limited to the minimum standards imposed by the law. We are

committed to achieving best practice in the area of equal opportunities. Everyone who

is or who seeks to be a member of staff or a student of the School is entitled to receive

equality of opportunity and treatment that is appropriate and fair irrespective of:

• Age

• Disability

• Marital status

• Ethnicity and nationality

• Religion

• Gender

• Employment status

• Sexual orientation

• Caring responsibility

• Socio-economic status

• Other unjustifiable factors

This list is not exhaustive.

We will be proactive in all matters relating to equality of opportunity and diversity.

We value and will celebrate the richness brought to our institution by a diverse

population, both of staff and students. We recognise and will seek to reflect the positive

contributions brought to the School by the variety of its staff and students.

We also recognise that the behaviours through which diversity is evident must be

consistent with the values that underpin this policy document.

Additionally, we recognise that despite our best intentions, circumstances may arise

where we fail to provide an appropriate and professional service to people, consistent

with the aims of this policy. We are committed to taking action in such circumstances.

ResponsibilityAll members of the School will take responsibility for their actions, specifically:

• The overall managerial responsibility for equal opportunities lies with the UK

Director, who is accountable to the Board of Trustees.

• All managers and supervisors are responsible for ensuring that this Equal

Opportunities Policy is implemented in their areas of responsibility.

• The Human Resources Manager is responsible for taking action in relation to equal

opportunities in employment matters, for monitoring the effectiveness of the policy

and for ensuring appropriate provision of supportive staff development.

• The Academic Director and Heads of Department are responsible for taking action

in relation to equal opportunities in the operation of academic programmes.

• All employees and students are responsible for ensuring that they act at all times

in a way that is consistent with our equal opportunities policy. Individuals may be

personally accountable should any complaint arise in respect of breaches of policy.

• People not employed by the School but who play a part in its activities (e.g. visitors,

clients, contractors and suppliers of goods and services) will be made aware of

our expectation that they will operate within the scope of this policy. We will expect

contractors and suppliers to demonstrate their commitment through evidence of

their own equal opportunities policy.


Scope of the PolicyThe School seeks to ensure equality of opportunity and treatment in relation to all of its

activities, both as an employer and as a higher education provider.

As an institution of higher education, we will seek to offer within our admissions policies

equal opportunities for access to courses and to the range of facilities we provide

for students. We will seek to encourage the participation of students from a variety

of backgrounds, at various stages of their lives and careers, and with a wide range

of qualifications and experience. We believe that students should benefit from and

take pride in being part of a School that regards its diversity as a significant strength.

Selection criteria and procedures will be monitored and reviewed to ensure that equal

opportunities are promoted, and that students are recruited on the basis of their merits

and abilities. We also believe that merit and ability should determine student progress

and achievement. Through effective monitoring and review we will ensure that students

from a wide variety of backgrounds can demonstrate progress and achievement.

These commitments to staff and students will be reflected in the policies we produce.

Additionally, we will continue to develop and implement best practice through the

establishment of and support for guidance notes on best practice. The development of

these guidance notes will take account of relevant statutory Codes of Practice.

ImplementationThe School will have policies and procedures that support and uphold this equal

opportunities policy. As a result, everyone can expect to be treated with fairness and for

judgments to be made that respect their human rights and ensure justice. Decisions will

be made with integrity following a process based upon transparent criteria.

The School will take action to communicate this policy to all staff, students and others

e.g. visitors, clients, contractors and suppliers of goods and services involved in its

activities. We will continue to develop and implement programmes to ensure that all

staff have received appropriate training to enable them to fulfil their responsibilities

under this policy.

Consultation with and the involvement of a wide range of stakeholders are essential

for ensuring that our equal opportunities policy and practice is effective. We also need

to ensure that we gain feedback to ensure that the practical impact of our policy and

practice does not result in unintended or unfair discrimination or in consequences that

are contrary to the aims of this policy.

The School will develop policies, codes of practice and guidance to deal with specific

aspects of the implementation of this Policy. These developments will take place against

a clear and published action plan.

Responding to feedbackThe School is committed to respond positively to constructive criticism and complaint in

relation to equal opportunities.

We recognise that making complaints and expressing concerns in relation to equal

opportunities can be challenging. We will therefore develop specific advice and support

to enable staff and students to put forward their concerns effectively.

We will take appropriate action to protect students and staff from discriminatory

behaviour by any individual or groups within the institution, or in the course of their

duties or study. Allegations of discriminatory behaviour on the part of students or staff

will be dealt with under the appropriate disciplinary or grievance procedure.

Complaints arising within the course of employment or during a period of study as a

student should be made utilising the:

• Staff Grievance Procedure

• Public Interest Disclosure (Whistleblowing) Procedure

• Student Complaints Procedure

• Harassment Procedure


DISABLED STUDENTS AT ESCP EUROPE

If you have any long term mental problems, any specific learning difficulties (such as

dyslexia or dyspraxia), unseen disability (such as epilepsy, asthma or diabetes), physical

disability, or any other condition which has a significant effect on your ability to study,

you are encouraged to contact the UK Director of Studies or the Programme Office for

information on how we can support you during your time at the School.

DisclosureIt is an important part of our service that we deal with any issues sensitively and

discreetly. All information and evidence given to us will be treated confidentially. If you

do not disclose your disability, it may be difficult to make the appropriate reasonable

adjustments.

Special Arrangements for ExaminationsIf you wish to apply for special examination arrangements on grounds of disability

(for example, extra time), you are advised to contact the UK Director of Studies or the

Programme Office as early as possible.


STAFF CONTACT DETAILS

UK Director F79* 020 7443 8800

Sophie Bertrand Head of Finance

F81* [email protected]

020 7443 8820

Sivom RamenFinance Manager


020 7443 8821

Bouygues Facilities Management

G03 [email protected]

020 7443 8890

Harmony AntriAssistant Management Accountant


020 7443 8824

Patrick ElliottBusiness Librarian


020 7443 8875

Jorge RonceroSenior Library Assistant


020 7443 8877

Name Room Email PhoneFlorence MeleUK Director of Studies

G21* [email protected]

020 7443 8889

Joanna Kamath Company Project Coordinator

G08 jkamath@ escpeurope.eu

020 7443 8827

Katarina KrafcikovaProgramme Office Coordinator


020 7443 8839

Mariann Boha-GaborMEB Programme Office Administrator


020 7443 8832

Programme Administration IT DepartmentName Room Email PhoneCharles-David Teboul IT Manager


020 7443 8852

Bruno FernandesIT Support


020 7443 8853

Careers & Alumni ServicesMaria Rosemin Alumni Association


020 7443 8838

Enrico Cocchi Careers Service


020 7443 8813

Library

School Administration

*These room numbers apply as of mid- to late-September 2014. Prior to that, you will find the UK Director in G21; the Head of Finance in S30; the Finance team in S32; and the Director of Studies in G02.


THE LONDON MEB FACULTY

Peter Alfandary

Visiting Lecturer - Organisational Behaviour & Intercultural

Management

Peter obtained his BA in Law from the University of Kent and his

LLM from the London School of Economics.

With more than 30 years of experience as an international lawyer,

Peter now advises professional firms and to multinational

corporations on the use of Cultural Intelligence as a key management tool in a global

business environment which is increasingly globalised and fast-moving.

Peter was educated at the French Lycee in London and, in addition to being bi-lingual

in French and English, also speaks Italian. He currently heads up the French Chamber

of Commerce’s Think Tank on Intercultural Relations. In 2003, Peter was decorated by

France as Chevalier de la Legion D’Honneur for his contribution towards Franco-British

understanding.

Dr Jerome Couturier

Associate Professor - International Management & Strategy

Jerome holds an MBA from Insead and a PhD in Physics from

Ecole Normale. He has extensive experience in consulting with

McKinsey & Company and A.T. Kearney, and his own strategy

consulting firm, set up in New York in 2003.

His research is concentrated on international development

strategies, fundamental performance drivers of companies, implementation of strategic

performance indicators, operational continuous improvement, and more generally on

growth strategies.

Dr Anthony J. Evans

Associate Professor - Economics

Anthony’s research interests are in corporate entrepreneurship,

monetary theory, and transitional markets. He has published in a

range of academic and trade journals and is the co-author of The

Neoliberal Revolution in Eastern Europe (Edward Elgar, 2009). He

has conducted policy research for the Conservative Party and

European Investment Fund, as well as managing consultancy

projects for several corporate sponsors. He teaches Executive MBA classes across

Europe and has written a number of teaching cases. His work has been covered by most

broadsheet newspapers and he has appeared on Newsnight and the BBC World Service.

He is a member of the IEA’s Shadow Monetary Policy Committee.

Anthony participated in the Global Colloquium for Participant-Centred Learning

at Harvard Business School in 2009 and spent fall 2011 as a Fulbright Scholar-in-

Residence at San Jose State University. He received his MA and PhD in Economics from

George Mason University, USA, and a BA (Hons) from the University of Liverpool, UK.

Melanie A. Houllier

Visiting Lecturer - Quantitative Methods

Melanie is currently completing her PhD at Cass Business School,

City University London, where she has earned a MSc of Research

with distinction. She also holds a MSc in Industrial Engineering

and Economics from the Technical University of Aachen (RWTH),

Germany.

Her areas of interest are Quantitative Methods and Applied Econometrics. Her research

focuses on liberalised electricity and energy markets, and is presently under review with

the International Journal of Energy Economics and the International Journal of Energy

Policy.


Georgia Makridou

Research Assistant - Fundamentals of Mathematics and

Computer Skills

Georgia holds a diploma in Electronic and Computer Engineering

(2009) from the Department of Electronic and Computer

Engineering and an MSc in Business Administration (2011) from

the Department of Production Engineering and Management of

the Technical University of Crete.

She is now a PhD candidate at the Financial Engineering Laboratory at the Technical

University of Crete, and a Research Assistant at the Research Centre for Energy

Management (RCEM) at ESCP Europe. Her research interests include the evaluation of

the EU energy markets on the country and firm levels using sophisticated econometric

and multi-criteria methodologies.

Kenneth Preece

Affiliate Professor - Management & Financial Accounting

Ken is a visiting lecturer at the London Campus, having fulfilled

this role within the UK operations of the School since 1995. He

is a Fellow of the Association of Chartered Certified Accountants

and an Associate of the Chartered Institute of Taxation.

Ken was previously employed at British Gas (now part of National

Grid), Wellman Engineering, Sandwell College (as Principal Lecturer), Reed Business

School and Accountancy Tuition Centre (now part of the Kaplan Group). Whilst employed

at British Gas, he conducted a project appraisal to assess the feasibility for natural gas

extraction from the North Sea - an operation which continues to the present day.

For many years Ken prepared students for the final examinations of the major British

accountancy bodies, as well as regularly presenting Technical Update lectures for

professional accountancy firms and a number of public limited companies.

Peter Quick

Professor of Strategy and Marketing - International

Management

Peter holds Bachelor and Master degrees from the University of

Oxford, and an MBA from Cranfield School of Management.

In addition to his extensive academic experience with ESCP

Europe, the OU and Oxford Brookes University, Peter has

substantial senior management experience, having been Managing Director and/or

Chairman of a number of Companies in a variety of industrial and commercial sectors.

His current research interests lie in the field of the management and marketing of

e-commerce, emerging business models in cyber space and international business

strategy.

Giovanni Scarso Borioli

Assistant - Operations Management

Giovanni holds an MSc in Engineering from the Politecnico di Torino,

a GMP (General Management Programme) from ESCP Europe, and

is now undertaking his doctoral studies at University College of

London in the field of Operations Management.

Giovanni is an active management consultant working with

international companies in fields such as pharmaceutical, luxury goods and construction.

His research interests concern the implementation of large-scale change in organisations,

particularly the implementation of lean manufacturing, as well as evidence-based

management and decision-making support tools. He is also working in the field of

Strategy, Project Management and Entrepreneurship.

Dr Ben Shenoy

Visiting Professor - Organisational Behaviour

Ben is a hybrid: a lapsed engineer, a lapsed management

consultant and a social psychologist. He has taught postgraduate

and executive courses in entrepreneurship, innovation, marketing

and organisational change at a number of international

institutions both in Europe and the US. The organisations he has

advised include the BBC, BP, BT, E.ON, Hewlett-Packard, IBM, McCann-Erickson,

Omnicom, Pearson, Reed Elsevier and Unilever.


Dr Khaled SoufaniAffiliate Professor - FinanceKhaled is a Senior Faculty at the Judge Business School - University of Cambridge in the UK. Previously, he was an Associate Professor and Director of the Desjardins Centre for Innovation in Business Finance at Concordia University in Montreal, Canada.

He holds a Master degree in Applied Economics and a Ph.D. in Financial Economics, and specialises in corporate finance, financial economics, financial and managerial strategy. Khaled has published extensively in the area of financial management, corporate restructuring, M&A, private equity, venture capital and family business, and also the financial and economic affairs of small to medium-sized enterprises.

Dr Terence Tse

Associate Professor - Financial StrategyTerence is a full-time faculty member in London where he teaches Finance. He holds a BA (Hons.) from the University of Western Ontario, Canada; an MEcon from the Universität des Saarlandes, Germany; an MA from the University of Nottingham, UK; and a PhD from the University of Cambridge.

His prior experience includes merger and acquisition advisory at Schroders and Lazard Brothers in Montréal and New York. He was also a consultant, both at Ernst & Young and as an independent to a biotech start-up, in addition to a number of major corporations. His current research interest lies in the field of economics, corporate finance and strategic management, and he has published a number of articles in these areas in different languages including Chinese, English, Greek and Italian. Terence is also the Head of Competitiveness Studies at i7 Institute for Innovation and Competitiveness, an Paris-based academic think-tank.

Dr Benjamin VoyerAssociate Professor - MarketingBenjamin received a PhD in Social Psychology from the London School of Economics and Political Science, and followed doctoral courses in marketing at HEC Paris and the London Business School. He is also a Visiting Fellow at the London School of Economics and Political Science, and a chartered psychologist in the UK.

Benjamin’s research focuses on self-construal, i.e. the way individuals define their self in terms of interpersonal relations (interdependent self-construal) or uniqueness (independent self-construal), and its consequences on consumer behaviours, cross-cultural marketing, and research methods. His research has been published in Academy of Marketing Science Review, Leadership and Organization Development Journal, Advances in Consumer Research, and the British Journal of Healthcare Management, and he regularly presents his works in international conferences, both in the field of marketing, management and applied psychology. Beyond academic research, he also collaborates with the media as a scientific consultant, and has worked as a marketing practitioner in different industries, including FMCGs, banking, and public institutions, and remains a freelance consultant in marketing.


THE CAREERS SERVICEThe London Careers Service provides a comprehensive portfolio of personalised careers

advice which is available to any ESCP Europe student at the London campus.

The Careers Service is not just for finalists or those with a clear idea about what to do

after graduation; you can use it throughout your time at ESCP Europe, and for many

reasons. Some of you may just want help with applications and interviews, while others

may have specific issues to tackle before beginning the process of finding an internship.

Events and services available via the Careers Service include:

•Internshipvacanciesandadvice

•One-to-onecareersadvicemeetings

•Casestudy,assessmentcentreandinterviewpracticesessions

•Skillsworkshops

•CV,coveringletterandapplicationchecks

•Companyvisits

•LecturesonadaptingtotheUKcareersmarket

•Theexclusive,on-campusLondonFinanceandBusinessFair

•Companypresentations

Enrico Cocchi

Enrico works with students to help them define and achieve their career goals. He has

experience within HR and Learning & Development in an investment bank, where he

specialised in the use of psychometric assessments. Enrico has previously worked with

companies and students at LSE, LBS and Imperial College. He holds a BSc from Bocconi

University and a MSc from LSE.

Joanna Kamath

Joanna has a background in business development and brand licensing for international

media companies. She joined ESCP Europe in August 2014 to help expand and develop

the range of Company Projects available to ESCP Europe students as part of their MEB

and MMK programmes and to foster relationships with our key corporate partners. She is

always keen to hear from students about the types of projects they find most fascinating

and challenging.

InternshipsAll students on ESCP Europe Master programmes must complete an internship as a part

of their studies. These are expected to last a minimum number of weeks which varies

from programme to programme.

The Careers Service will support you in the internship search. Internship offers will

be advertised via email and on the intranet, although we do encourage all students to

source their own placements.

Frequently Asked QuestionsWhere is the London campus Careers Services office, and what are your office hours?

The Careers Service is available in Room G08 from 9am until 5pm. If you wish to meet

with Enrico for a longer chat, please make an appointment in advance. Contact details

can be found on Page 36.

Where can the internship reports be found?

In the library (G80). You can view the reports on the library computers.

Where do we get CV and cover letter advice from?

Enrico can provide this kind of advice, but you must make an appointment with him in

advance. If you just require a CV check, please leave it in the CV Box found in the Careers

Office. Enrico will check it and leave it in your pigeon hole.

What do I do when I get an internship offer?

You need to inform the Career Services office, fill in the authorisation form and submit it

to Enrico.

Where do we get a company’s contact details from?

The Career Services office cannot provide contact details for individual companies.

However, they can advise you on how to conduct research.

When do we get support from the Career Services office with regards to internships?

This depends on your internship cycle. Events and support will be provided two to three

months in advance.


1. You must not enter the examination room until instructed to do so by an invigilator.

2. Talking is strictly prohibited in the examination room at all times. Failure to comply

with this rule will result in your examination paper being nullified and exclusion

from the examination room. Invigilators are entitled to nullify the examination paper

of anyone violating this rule.

3. If you arrive late for the examination, you will be allowed to partake. However, you

will not be given any extra time. All examinations stop at the same time. Only in

exceptional circumstances will you be given your full-allotted time for the paper.

You should aim to arrive at the examination room at least 15 minutes before the

start of the examination.

4. Any expenses incurred in taking examinations outside of the School are not

reimbursable.

5. Food is not permitted in the examination room. With the exception of bottled water,

all other beverages are forbidden.

6. It is your responsibility to refer to the examination timetable to note accurately the

date, time and location of your examinations. Extra time will not be permitted to

students who have misread, misinterpreted or failed to consult their examination

timetable.

7. You must bring your student ID card with you to all examinations. You will not be

permitted to enter an examination without this and it must be displayed on your

desk. If you have misplaced your ID card, please go to the Programme Office to

make arrangements to obtain a new card. New cards cost £10.

8. Seating plans detailing your name and desk number will be posted outside the

examination room. You should consult the plans and note your room and desk

number before entering the exam room. You must sit at the desk allocated to you on

the seating plan. Failure to do so may mean that you have the wrong examination

paper in front of you and will cause problems in verifying your attendance. If

your name does not appear on the seating plan, you must inform an invigilator

immediately.

9. You are not permitted to take any personal belongings (other than those needed for

an examination) with you to your desk. Possession of a mobile phone, smart phone,

programmable calculator or any electronic device (other than those specifically

allowed for an examination) either on your person or on/under your desk is

strictly prohibited. If you have a mobile/smart phone/tablet with you, it must be

switched off and placed in your coat/bag at the back of the examination room. If any

unauthorised electronic device is found on your examination desk or yourself, the

exam script will be nullified.

10. An invigilator will announce where coats and bags should be placed. You are

reminded not to bring any valuables with you to examination rooms. Please keep

belongings to a minimum and note that possessions are left at your own risk. ESCP

Europe will not be held responsible for any items lost or stolen from examination

rooms.

11. All material required during the examination must be removed from your bags

before entering the examination room. No bags or coats can be taken to the

examination tables.

12. You are required to supply your own pens, pencils, etc., at each examination. Where

permission is given you must supply your own calculator. Programmable calculators

are not permitted. A selection of language dictionaries will be provided, but students

should let the Programme Office know in advance if they require any specific

language.

13. The introduction of unauthorised material or devices into the examination room

constitutes an examination offence and will result in disciplinary action being taken

against you.

EXAMINATION RULES FOR ESCP EUROPE STUDENTS IN LONDON

Failure to comply with these rules will result in disciplinary action being taken against you.


14. Once you have found your desk you must await the invigilator’s instruction. You

will normally be asked to start filling in your details on the front of your answer

booklets. At this time you must place your ID card, face up, on your desk in order for

the invigilator to check your attendance.

15. You are neither allowed to read the examination paper nor write inside the

examination booklet until the invigilator in charge announces the start of the

examination. In the event of you being found reading or writing in your answer book

before being expressly told that you may do so, a note will be made on your script

for the examiner’s/Assessment Board’s consideration.

16. If you have any queries, raise your hand and wait for an invigilator to approach

you. You must not vacate your desk without the permission of an invigilator for the

duration of the examination.

17. You must not vacate your desk during the collection of examination papers. You

must remain silent and seated at your desk until the invigilator announces that

you are permitted to leave. Failure to comply with this rule will result in your

examination paper being nullified. Invigilators are entitled to nullify the examination

paper of anyone violating this rule.

18. You are not permitted to leave the examination room during the first hour or the

last 10 minutes of your examination. If you wish to leave the room outside of these

times, please raise your hand and an invigilator will respond to your request. If you

are given permission to temporarily leave the room, you will be accompanied by an

invigilator. During this time you must not attempt to contact any other person or

consult any material relating to the examination.

19. If you fall ill during the examination, please raise your hand and an invigilator will

attend to you. You must submit a doctor’s certificate to the Programme Office no

more than seven days after the date of the examination. The certificate must define

the period and nature of the illness.

20. If you fall ill before the start of your examination(s), you must submit a doctor’s

certificate to the Programme Office no more than seven days after the date of your

first affected examination. This will be considered by the Assessment Board.

21. Examination stationery must not be defaced in any way, e.g. the removal of pages.

If you make an error, cross it through and continue. Failure to comply with this rule

will result in your examination paper being nullified.

22. Examination stationery including examination papers must not be removed from

the examination room. If you require additional pages to complete your exam, you

can request another examination booklet from the invigilator. Please be sure to

mark your name on this additional booklet and state 1/2, 2/2, etc on each. At the

end of the exam, you should place the second booklet inside the first and inform the

invigilator when they collect your script.

23. If the fire alarm is activated during an examination, leave all equipment at your desk

and follow the senior invigilator’s instructions carefully.

24. Only answers written in the answer book(s) provided will be graded. Make sure you

write all your answers in the correct book(s) in a legible hand.

25. When the invigilator announces the end of the examination, you must stop writing

immediately. Failure to comply with this rule will result in your examination paper

being nullified.

26. Once the examination has finished, you should ensure that you have fully completed

the front of each answer booklet and sealed the flap securely.

27. Any student found cheating, whether by copying, communicating with other

students (either verbally or non-verbally) or by using unauthorised material or in

any other way acting in contravention of these regulations will be reported to the

examination committee. This will lead to disciplinary action.

28. Students should also be aware of the House Rules given out at the beginning of

their studies at this campus.

29. All examination marks will be issued on the intranet.


The following notes are intended to provide you with some basic information regarding the

presentation of written coursework. The following guidelines are for guidance only and

you should always check with your tutor if you are not sure what is expected of you.

Please note you will be required to fill in a Coursework assessment cover sheet for each

written work submitted.

Criteria Used for Assessing Written WorkNormally a good assignment would be expected to show evidence of:

• your understanding of course content

• your ability to answer a question succinctly, comprehensively and precisely

• your ability to use course concepts and techniques

• your analytical skills in handling data, real-life examples, case study material,

etc. Include analysis of your examples, tables and illustrations to show their full

significance

• your ability to prioritise and select relevant material and examples so that you keep

to the specified word limit

It is not possible to completely define what makes a good piece of written work, but we

have set out the criteria below which are usually used by tutors and examiners.

Before embarking on any piece of work, please check with your tutor to ensure that you

have a clear understanding of his/her expectations.

Developing an ArgumentAll too often essays are written listing the ideas that a student has been able to find about a

particular area. Instead, good essays should develop a line of reasoning which is supported

by evidence and theory. This line of reasoning should be precise, explicit and clear. It may

or may not be possible to reach a conclusion; if you do not, you should say why. If you do,

you should show why your conclusion is valid and why you think it is preferable to other

interpretations.

GUIDE TO WRITING COURSEWORK Arguments in business administration often take place within a particular theoretical

framework or between different theories or frames of reference. Where your written

work engages with a theory or a particular approach in the analysis of your ideas, you

should show why it is relevant to your argument. Tutors will also be looking for evidence

that you clearly understand the theories and approaches you are using.

Providing EvidenceThe evidence which you use may be from existing research or empirical data, such as

that produced through fieldwork. Good evidence is accurate, reliable, and relevant to the

point or points you are making. In particular, tutors and examiners will be considering the

extent to which the evidence you present contributes to the overall argument and analysis

of the essay, rather than being repetitively descriptive. The evidence given should present

as complete a picture as possible, including any material which counters or contradicts

the main line of argument. Professional or personal experiences can be included in your

written work.

A Critical ApproachAs well as setting out different sources and/or viewpoints, good written work compares

and contrasts them - it analyses rather than just describes them. Their different strengths

and weaknesses should be drawn out in the process of presenting the argument you are

making.

OriginalityThe very best written work shows originality. Existing theories and research are used

creatively and constructively to build an argument in an essay. Your own ideas should be

used to develop or modify ideas, evidence or controversies. It may be worth stating your

preferred position in your first sentence, if you feel confident. One approach is to state ‘It

will be argued that ... on the grounds that ...’.


OrganisationOther important factors in any assignment are structure and clarity of expression.

Discussion should progress logically from a discernible beginning (introduction), through

an orderly middle section (main body of the assignment) to a satisfactory end (conclusion).

Expression should be as clear, relevant and simple as possible. Remember that

communication can often benefit from the direct visual impact of diagrams and tables.

Some useful tips are:

• use headings and sub-headings to articulate your argument

• keep sentences as short as possible

• use simple language where you can and avoid jargon

• suitable diagrams, illustrations and tables can aid clarity and brevity

• stick to the point – avoid anecdotes and deviations

• aim for succinctness: don’t use more words than needed (for example, try replacing

‘at this moment in time’ with ‘now’)

RelevanceAn assignment must answer the question that has been set. However good the piece of

work is in other respects, if it does not address the question it will receive a poor mark.

Use of sources

There should be evidence that you have read around the topic; that you have used more

than the minimum set reading and not relied only on what has been covered in class.

Sources should be properly referenced using the Harvard system (see page 58).

Essays must be written in your own words. Whenever you use ideas from other sources

you should reference them; and where you use the exact words from another source,

such quotations must be accurately given and placed in quotation marks (as well as being

referenced with page numbers).

Using the ideas or words of others without acknowledgement as though they were your

own, even where you paraphrase them, is unacceptable. It is plagiarism and could lead to

disciplinary action (see page 57).

EssaysSome of your assignments will be in essay format and involve a more exploratory and

discursive approach than, say, a business report. Being concise and relevant is vital.

An essay may take the form of an argument, involving a review of the positions taken

by other thinkers and writers and presenting your own view. This may describe what

others have said but you need to go beyond descriptive restatement and tackle the topic

at an analytical level as much as possible. An essay which takes the form of a simple,

descriptive summary of known positions of other writers may be unlikely to gain a pass

mark. Again, your discussion should:

• be clearly structured and show a logical progression

• develop in paragraphed, consecutive prose; note form is not acceptable

• avoid the use of single-sentence paragraphs and bullet points which are rarely

appropriate

You would normally begin with an introductory section indicating the approach you

plan to take to the question or issue set for discussion. It is wise to clarify here how you

interpret the question and define any key terms contained in it. You should also set out any

assumptions underlying your response. The introduction should not be too long – up to 20

per cent of the whole at most.

The body of your essay should incorporate deployment of evidence, development of your

main argument and/or analysis of any relevant data. Arguments should be logical and

the basis for your judgement should be clearly explained. Always include the evidence

on which conclusions are based. This is the most substantial part of the essay – 60-75

per cent of the overall length. Although headings and sub-headings may well be suitable,

your argument should be articulated by sound paragraphing. Each new idea or argument

should be developed in a new paragraph. Paragraphing sequence should be orderly and,

as far as possible, build up logically to your conclusion.

FURTHER GUIDANCE ON WRITING ESSAYS, REPORTS & BACKGROUND PAPERS


Your concluding section should draw together all the arguments and sum up a

comprehensive response to the assignment question or issue. Like the introduction, it

should be fairly short – 10-20 per cent of the whole. Remember that the Counsel for

the Defence has the last word in court because the last word can make the most impact.

Many a weak essay has been saved by a strong conclusion.

ReportsThe ordering of report items may vary; however, most good reports have the following in

common:

• the title of the report, the date, the author’s name and the organisation and/or person

for whom it has been prepared;

• a table of contents listing the headings and main sub-headings with related page

numbers. For substantial reports a table of appendices, a table of tables and a table

of figures may also be given;

• an executive summary or abstract of the report and its recommendations – preferably

not exceeding one page in length;

• an introduction outlining the purpose and scope of the report. The background to the

report may be stated briefly here;

• a main section containing all arguments, key evidence, graphs, charts and examples.

This will have a logical structure and be divided into suitably headed sections and

subsections so that the development of the underlying theme of the report emerges

clearly;

• a conclusion assessing and summing up the main points of analysis and argument in

the main section;

• a list of recommendations for action, indicating priorities as appropriate;

• implementation plans where suitable, with time-scales and/or costing if appropriate/

possible;

• footnotes and/or bibliography;

• appendices with supporting documentation, subsidiary or lengthy evidence, detailed

workings, etc. This enables the main body of the report to appear uncluttered,

allowing the full impact of the arguments to strike home.

Background Papers and MemorandaA background paper has much in common with a report although its format is generally

less rigidly structured. Its aim is usually to provide background information and exploratory

arguments on a topic to be considered further by a particular body or person(s) who may

then proceed to recommend action. Its conclusions would thus be likely to be more

tentative than those in a report and it may well not go so far as making recommendations

for action. It might be expected to set out and prioritise issues for consideration and/or

make recommendations for further research.

A memorandum can serve a variety of purposes. If part of an assignment it is most likely

to require an approach similar to that of a background paper, although possibly more

personalised and less formal.

Case Study AssignmentsThe following tips may help if tackling a case study either for an assignment or an examination:

• read quickly through the scenario to obtain an overall impression of the situation.

Mark any possible problem spots without dwelling over them.

• read the question(s) carefully to determine precisely what they are asking. Decide

which to do if there is a choice.

• read the case again attentively at least twice, looking for evidence upon which you can

base an answer to the question(s) chosen. It may be useful at this stage to annotate

and highlight important points and mark links between different parts of the setting.

If no precise questions are asked, you need to decide what appear to be the key

problems.

• mark appropriate evidence in the case study as a basis for analysis leading to

conclusions and recommendations for action.

Plan your answer. Key points to remember are:

• it must be based on evidence drawn from the scenario.

• it should not introduce ‘fictional’ material, although you may draw valid inferences

once you justify them by argument and supporting evidence.

• you should analyse the evidence in the light of your learning from the course and

related reading.


When writing your answer, use your own words. Do not waste valuable space quoting

either from the case study or course materials, although sources outside the case study

should be acknowledged in the usual way.

As with all assignments, you must specifically cite the evidence on which your argument

is based.

You must also, as usual, provide a full bibliography.

Quality of EnglishEnglish is the medium through which your work will be read and assessed by others. It

is therefore important to ensure that your English is sufficiently good to argue clearly

and intelligibly, showing that you have understood the relevant issues. As a rule, good

English is also simple English. Avoid jargon unless it is really necessary. Keep sentences

and paragraphs short and give each point its own paragraph. Minor grammatical errors

should not affect your mark.

Marking BandsYou may find this table useful for the comparison of marks in the different countries.

Spanish English French German Definition

8 - 10 70 - 100 16 - 20 1.0 – 1.5 EXCELLENT. Only minor errors.

7 - 7.9 65 - 69 14 - 15.9 1.6 – 2.0 VERY GOOD. Above average, some

errors.

6 - 6.9 60 - 64 12 - 13.9 2.1 – 2.5 GOOD. Sound work but notable errors.

5.5 - 5.9 55 - 59 11 - 11.9 2. 6 – 3.5 SATISFACTORY. Fair, but significant

shortcomings.

5 - 5.4 50 - 54 10 - 10.9 3.6 - 4.0 SUFFICIENT. Meets the minimum

criteria.

< 5 < 50 < 10 4.1 - 5.0 FAIL. Some or considerable work

needed to pass.

The School takes an extremely serious view of plagiarism or cheating. The following

procedures will apply when plagiarism or cheating is suspected:

• Where a member of the School suspects that a student has committed an offence

of an academic or professional nature, s/he shall make a written report to the UK

Director of Studies who shall take steps to ascertain the facts, if not already known.

• Allegations must be accompanied by detailed evidence in support of the allegation.

Without such evidence the UK Director of Studies shall dismiss the allegations.

• When the evidence has been gathered, the UK Director of Studies shall notify the

student of the allegation and invite him/her to comment within a period of not less

than seven days.

• Where the UK Director of Studies finds evidence that an offence has taken place, the

evidence and the student’s reply shall be put to the relevant Committee or Board of

Examiners.

• In cases of plagiarism or cheating, where the Committee or Board of Examiners

accepts the case made, it shall award a mark of zero for the assessment(s),

except that it shall be open to the Board of Examiners, taking into account

the student’s response, to award a Pass. The Board of Examiners shall then

determine the consequences of the decision in the light of the School’s regulations.

All proven cases of academic or professional misconduct must be reported to the UK

Director who, in conjunction with the Director of Studies and the Dean of the programme,

shall determine what action if any shall be taken. They may:

• impose a fine, or other penalty

• in the case of an academic offence, impose an academic penalty

• suspend a student from the School or any of its facilities or premises for a specified time

• exclude a student from the School or any part thereof

• expel a student from the School

• in the event of damage to persons or property, require that such damage be made

good at the expense of the student or students concerned in whole or in part

• decide to take no further action

PLAGIARISM AND CHEATING


An extremely important feature of academic work is the full and proper

acknowledgement of the work of others in your own essays. When planning a paper,

the first thing to do after defining your subject is to review the relevant literature

available. It may be helpful to consider recording all the information you have

consulted as a database on a computer or on index cards. It is important to make a

note where you found the information and details of the reference itself so that it may

be traced again. This method will also save time later! Remember that at the outset

of the course, it may not be clear which material will be most relevant for your needs.

Definitions

A reference is any piece of information (book, journal article, etc.) to which the writer of

an essay refers. They are the items referred to directly in the text either by quotation or by

the author’s name. A reference gives information about the original source from which you

have taken or used material. The purpose of a reference is to enable the reader to locate

that information easily and quickly. Individual references used in the text are, in addition,

compiled in a bibliography at the end of a piece of written work.

A bibliography is an extended list of references dealing with particular subject matter.

Bibliographies not only include the references which the writer has directly referred to

in the text, but also others which the writer has found useful, perhaps as background

reading, even though you do not directly refer to them. Bibliographies should include

those items a student has used in writing their essay. It should not contain items the

student has not used.

In summary, students will be expected to refer by source and/or author directly in the text

to any material that they have used in their essay or dissertation, and to provide a list of

those references at the end of a completed piece of written work.

REFERENCING SYSTEM Writing References

Why write references? Because you are engaging with the literature.

References are needed both to give credit to authors whose work has been used and to

enable the reader to find out where material came from. They may wish to check that

the reference is a correct citation of a source, and to follow up by reading that source in

full if they wish.References help support an argument and validate any statements that

are made. Any phrases, sentences or paragraphs taken from another source must be

acknowledged, as must ideas from a source. If the acknowledgement is not made it is

plagiarism. In the event of plagiarism, your own work will be discredited and sanctions

imposed.

Harvard Referencing SystemThere are many methods of writing and arranging references so that they may be

accurately and systematically recorded. We believe that the Harvard system is the most

appropriate to use for your written work.

The Harvard system is easy to use: it is based on the author’s surname and therefore easy

to check. The system can be used for both reference lists and bibliographies. Do not mix

it up with any other referencing scheme (such as ones using numbered references in the

text).

Harvard references in the text itself

In the text, if you summarise what an author has said in your own words you need

only reference the author’s surname and the year of publication of the book or article

concerned, e.g. Smith (1989). However if a book is lengthy and you are referring to an

argument in one chapter, or even a page number rather than the whole book, you should

add the chapter or page number in addition, e.g. Smith (1989 Chap. 1) or Smith (1989 p.

325). A brief paragraph illustrating this approach is as follows:


Smith (1985 Chap. 1) describes performance related pay as a method of allocating rewards

differentially among a group of staff. This is said to encourage individual job performance

and is thus part of modern and more effective management (Jones 1987). However, Green

(1989:22) suggests that performance-related pay undermines team work and may therefore

impede organisational performance.

If you quote directly from a book or journal and you only want to quote a few words, you do

so within the text of your essay:

Performance related pay has been criticised for not paying sufficient regard that for most

workers work is a collaborative and thus team activity. (Harris 1990:2)

If you quote directly from a book or journal and want to quote a slightly longer piece to

assist your argument you would normally indent the quote and of course refer to the page

number from the source thus:

Team work was seen to be a better way of ensuring that customers of the

organisation were satisfied with the service they received. (It meant that the whole groups

rather than the individual took responsibility for customer care and there was thus less

evidence to pass problems on to others.) (Johnson 1991: 24)

Do not use direct quotes unnecessarily, but they are useful if they add to the significance

of your argument and are not too lengthy.

If you refer to more than one work by the same author in the same year, you can distinguish

between the works by using the suffix a, b etc.: Turner (1992a), Turner (1992b). Where

authors have the same surname you will need to give their first initial to distinguish them,

i.e. Turner V. (1991), Turner B. (1991).

A Harvard list of references at the end of a text

At the end of your essay, create a separate sheet titled References. On this you list all the

full references alphabetically by author’s surname using the following rules. You should

have a separate list for books and one for journals.

• When there is more than one work by the same author, order these works by the

date of publication in ascending order (i.e. 1994, 1995, etc.).

• Where there is more than one work by an author in the same year, then arrange as

follows: 1990a, 1990b, etc. within each year.

• As in the case of the Turners above, the initial will be used to decide alphabetic

priority in the reference list, thus Turner B., would come before Turner V.

• If there is more than one author, then references are listed alphabetically by the

first author.

• Single authored works by one author are all placed before multiple authored works

by the same author, overriding date of publication, thus Bloggs (1989) would come

before Bloggs and Good (1983). However, if there are several single or multiple

authored works then they are ordered within ascending date order WITHIN each

group, meaning the order would go Bloggs (1985), Bloggs (1986), then Bloggs and

Good (1983), Bloggs and Poor (1984).


FIND US ONLINE

Keeping an eye on our various online homes is the best way to make the most of your time at the London campus. Here are all the links you need to know:

escpeurope.eu/london fb.me/escpeuropelondoncampus

fb.me/MEBescpeurope

Twitter: @escpeurope flickr.com/escpeurope_london

elearningescpeurope.eu

myschool.escpeurope.eu

escpeuropealumni.org

AND FINALLY...

Don’t forget to check out ESCP Europe’s Guide to London for useful tips on making the most of our fabulous city!

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gmail.com

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London

NW3 7BG

Tel: +44 (0)20 7443 8800

Fax: +44 (0)20 7443 8874

www.escpeurope.eu/london

Documents

MEBHandbook