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    Multiple Choice Questions ( only till lecture 6 will come in Mid term.However, here are questions till Lecture 8 as they may come infinal). The answers are in PPT.

    Lecture 1 Foundations of Enterpreneurship and Lecture

    2_Small Business

    Which of the following is a major contribution of entrepreneurialfirms?

    millions of new jobs created within the economy

    training for future employees of larger corporations

    increases in interest rates due to higher levels of corporate

    risk

    purchasing of larger, more established corporations' products

    ideas for larger corporations to capitalize upon

    Which of the following is NOT a common personality characteristicof typical entrepreneurs?

    desire for responsibility and personal achievement

    flexibility

    fondness for high levels of risk

    a high level of personal energy

    a future orientation

    What percentage of businesses fail or close within the 6 yearsfollowing start-up?

    35%

    50%

    64%

    86%

    95%

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    Which of the following is a commonly experienced drawback tobeing an entrepreneur?

    less autonomy in operating your own company

    inability to contribute to society

    potential profits from innovations

    reduced quality of life in start-up years

    attracting the interest of larger companies desiring topurchase your firm

    What is it about service-based national economies that fuelsentrepreneurship?

    the relatively low cost of developing new service-orientedbusinesses

    the governmental tax subsidies for startingservice-oriented businesses

    the cooperation of manufacturing businesses withservice-oriented businesses

    the geographic proximity of small, service-based nationaleconomies

    the intrinsic personal rewards of owning a service-basedbusiness

    Which of the following is true regarding women-owned businesses?

    They have a faster growth rate than male-owned businesses.

    They typically require more start-up capital than male-ownedbusinesses.

    There are more women-owned businesses than male-ownedbusinesses.

    They have a higher survival rate than male-ownedbusinesses.

    They typically operate in the retail and cosmeticsmanufacturing industries.

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    Small businesses create more _____ than large corporations.

    innovations per employee

    debt per employee

    business sales

    assets

    types of products

    What is the primary cause of failure of most small businesses?

    family disagreements

    poor product quality

    poor management

    poor location

    poor customer service

    Growth is ideal, but uncontrolled growth is undesirable. According toPeter Drucker, a small business can expect to outgrow its capital

    base each time sales increase _____.

    20-25%

    40-50%

    100-200%

    200-300%

    1000%

    Lecture 3_Creativity and Innovation

    Which of the following is a major difference between creativity andinnovation?

    Creativity means coming up with a new product; innovationmeans coming up with a new process.

    Creativity is a more mentally straining exercise; innovationjust comes naturally.

    Creativity has to do with thinking new things, and

    innovation is more about doing or producing those newthings.

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    Creativity is where the real money is made; innovations justusually stay in the lab.

    Creativity is the same thing as innovation, except creativityrefers to ideas outside the business realm.

    Why are creativity and innovation so critical for entrepreneurs'survival?

    They allow small companies with limited resources tooutwit their larger competitors.

    They keep entrepreneurs' minds off of their stressful initialbusiness development period.

    They help entrepreneurs to replicate current products on themarket.

    They can substitute for a shaky business model.

    They help the entrepreneur to secure SBA loans for start-upcapital.

    Entrepreneurs must harness the power of both lobes of their brainsto perform successfully. They require the use of their left brain to

    _____, and the use of their right brain for _____.

    find new ways of doing things; translating these into businessmodels

    tell them which idea is wrong; negate what the left brain says

    specialize in motor skills; think logically

    choose the best solution to a problem; generateseveral solutions to choose among

    assess the future; choose the right path

    What may be one of the best ways to generate creativity andinnovation within your own mind?

    Sit at your desk and think for several hours on how to solve aproblem.

    Try to apply a practical solution: "How would a great scientistapproach this?"

    Play with the problem; think of nonsensical ways to solve it.

    Write down all of the specific details of the problem;

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    the answer must lie in there somewhere.

    Ask those who have been working on the problem their entirelives for assistance in a solution.

    Which of the following is a creativity-boosting perspective onfailure?

    Failure is a learning experience on the way to success.

    Failure is the reason why we should just stay working forlarger corporations that can hide our incompetence.

    Failure is evidence of the entrepreneur's lack of knowledge orexpertise.

    Failure means that the entrepreneur's idea was not well

    accepted by the marketplace.Failure is not the entrepreneurs' fault; those customers just

    didn't catch on to the product.

    -----_____ is the best way to boost creativity among one's employees.

    Requiring creative idea generation as a prerequisite toemployment

    Laying off those who aren't creativePutting together similar people on creative teams

    Hiring a creativity consultant

    Rewarding creative behavior

    What is one of the best ways to generate creative thinking while youare on the job?

    Set a watch for two minutes and force yourself to generate asolution in that timeframe.

    Ask your colleagues in your department for help with yourproblem.

    Look at the solutions your company has generated in the pastfor answers.

    Get out of your surroundings and take a walk outsideto clear your mind.

    Look through industry magazines for what your competitors

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    are doing.

    Which of the following shows the proper order of select steps in thecreative process?

    preparation, implementation, verification, illumination

    preparation, verification, implementation, illumination

    verification, preparation, implementation, illumination

    preparation, illumination, verification, implementation

    preparation, implementation, illumination, verification

    What is a good recommendation for forming and conducting abrainstorming session?

    keeping the size of the group to 5 to 8 members

    distinguishing good ideas from bad ideas during the session

    creating an all-day retreat for the session

    restricting the guest list to only top management

    allowing employees to prepare for the session ahead of time

    To protect the name of a new engine that runs on water, theinventor would file for which type of intellectual property protection?

    a patent

    a trademark

    a copyright

    a trade secret

    a service mark

    Lecture 4 _ strategic Management

    Which of the following are types of intellectual capital?

    financial capital, land capital, and labor capital

    human capital, creativity capital, and innovation capital

    human resources capital, economic capital, and creativitycapital

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    human capital, structural capital, and customer capital

    Intelligence capital, innovation capital, and creativity capital

    What is a competitive advantage?

    a set of factors that gives a business a unique, superiorposition to make cheaper goods/services

    a positive net profit margin

    a resource that other competitors do not have

    a group of customers who return often

    a way to circumvent customers' changing demands

    How can an entrepreneurial venture develop a sustainablecompetitive advantage?

    by consistently offering lower prices on goods than its rivals

    by developing core competencies that help it serve itscustomers better than its rivals

    by offering more product selection than its rivals

    by advertising in more media than its rivals

    by having later business hours than its rivals

    Which of the following is NOT a good recommendation forapproaching strategic management within a small business?

    Stick to the established strategic plan, no matter whatchanges may occur in the environment.

    Use a relatively short planning horizon - two years or less.

    Create a process that is informal and not overly structured.

    Refrain from creating too many objectives in the beginning.

    Make strategic thinking an ongoing process.

    Which of the following is the best descriptor of a mission statement?

    an historical summary of the business's development

    a statement that lists the business's objectives

    a requirement for most quality awards

    a description of the purpose of the business

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    a description of the business's core competencies

    What are the differences between goals and objectives?

    Goals are where you want your company to arrive; objectivesare how you will get there.

    Goals are for top management to use; objectives are forfront-line management to use.

    Goals are more long-range than objectives.

    Goals are broad in scope; objectives are specific andmeasurable.

    Goals are not linked to monetary rewards; objectives arereinforced through monetary rewards.

    Which is the best strategy to use in an environment wherein buyersare price sensitive and economies of scale exist?

    cost leadership

    focused differentiation

    focus

    differentiation

    low-priced undercutting

    When beginning the implementation phase of strategicmanagement, the plan should be divided into projects. Each projectshould be defined by ________.

    the purpose of the project

    the areas of the company to be involved

    the project's contribution to the strategic plan

    the resources needed to complete the project successfully

    all of the above

    Lecture 5_Business Ownership and Franchising

    In general, what would cause a business owner to select one form ofownership over another?

    image within the communitytax, liability, and growth concerns

    industry membershippressure from the business owner's advisory board

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    state governmental policy that dictates what forms are legal

    What is a major advantage of a sole proprietorship?

    A proprietorship can be started, for most entrepreneurs, in asingle day.

    A proprietorship protects the owner, should a disgruntledcustomer attempt to sue for damages.

    A proprietorship may be sold to someone else in theevent that an entrepreneur decides to go out of business.

    A proprietorship is more attractive from potential investors'perspective.

    A proprietorship is looked upon more favorably, credit-wise, bylending institutions.

    Why do partnership agreements exist?

    Partnership agreements detail the income requirements ofeach partner as an employee and are negotiated before thebusiness starts.

    Partnership agreements exist to establish that both partners

    have put the same amount of effort and capital into the newventure.

    Partnership agreements show the willingness of each partnerto absorb the other partner's share of liabilities, should the otherpartner become financially insolvent.

    Partnership agreements exist to lay out the structure for asuccessful organization and to serve as a guide if problems arisebetween the partners of the venture.

    Partnership agreements are required by stategovernments as evidence that each partner willingly andknowingly entered the partnership.

    What is one advantage of a partnership over a sole proprietorship?

    A partnership is easier to establish than a sole proprietorship.

    A partnership allows for more control overdecision-making than a proprietorship.

    A partnership allows for limited liability among its general

    partners.

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    A partnership allows for investment by additional owners,some of whom may enjoy limited liability.

    Focus group

    In which of the following legal organization forms is ownership themost easily transferable?

    the corporation

    the general partnership

    the limited liability partnership (LLP)

    the structured partnership (SP)

    the proprietorship

    Which of the following is an accurate description of a franchisesystem?

    A franchise system is one in which a parent companypurchases hundreds of smaller companies, often started byentrepreneurs.

    A franchise system is a scheme in which an individual at thetop of a hierarchical structure makes an income from residualsof the commissions of those beneath him.

    In a franchise system, a semi-independent owner paysfees and royalties to a parent company for the right tosell its products and/or services.

    A franchise system is one in which the parent company buildsmany different locations of an original successful business.

    A franchise system is one in which an original companydecides to open hundreds of international locations.

    ________ is the fastest growing segment of franchising and offers thefranchisee all of the elements of a fully developed businessoperation.

    Pure franchising

    Segment franchising

    Trademark franchising

    Multiple franchising

    Product distribution franchising

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    Why is the purchase of a franchise sometimes considered to be abetter option than starting a business independently, from scratch?

    The upfront costs are lower for the rights to a franchisethan they are for a new independent business.

    The franchiser will absorb the first few years' losses as a partof the services provided.

    The franchisee often receives training, support, advice, andbrand recognition that an independent entrepreneur would notreceive.

    The franchisee receives a portion of the profits of the parentcompany, whereas the independent entrepreneur would not.

    The franchiser will come into the franchisee's company and

    operate it until it becomes profitable, which would never be anoption for the independent entrepreneur.

    Since franchises are so widespread, often nationally andinternationally interspersed, how is advertising handled between thefranchiser and franchisee?

    The franchiser does all of the marketing for the franchisee, inreturn for royalties.

    The franchisee pays the franchiser to arrange for all of theadvertising that is to be performed.

    The franchiser puts national ads in the papers and on thetelevision, and anything else is up to the franchisee.

    The franchisee pays a marketing fee to supportcompany-wide advertising, and is also often required tospend a predetermined amount on advertising in thelocal market to support her location.

    There is no prevalent pattern for how advertising is conductedwithin a franchise system. It varies from franchise to franchise.

    Where can an entrepreneur find the most accurate informationabout the total cost of opening a certain franchise?

    in the local newspaper

    in the Uniform Franchising Offering Circular

    on the parent company's web site

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    from other entrepreneurs that have opened the franchise

    from the government offices of the state wherein the parentcompany has incorporated

    If the franchisee fails to earn a profit over the course of the month,________.

    the franchisee must still pay the requisite percent ofsales determined as royalties.

    the franchisee pays a reduced percentage of overall sales tothe franchiser for royalties.

    the franchisee is not responsible for paying any royalties to

    the franchiser.the franchisee may sue the franchiser for false advertising in

    its UFOC

    the franchisee may decide not to continue with the business.

    Which of the following is a behavior that can signal that a franchiseris trustworthy?

    reassurance that there is no need to read the contract - hisword is as strong as oak

    reassurance that there is no need to go to the expense ofhiring an attorney - her attorney will help you through theconfusing parts

    promises that you will earn your required rate of return,without documentation of this outcome from other locations

    very few lawsuits brought against the franchiser

    presentation of a one-time only, sign-today discount onfranchise fees

    After reviewing the documentation, what is one of the best ways to

    evaluate a franchise opportunity?

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    Patronize a franchise location to determine if you like theproduct.

    Research and talk with several of the existingfranchisees about their experiences.

    Search the Internet for information about the franchiseopportunity.

    Stay away from past franchisees who might taint your opinionof the franchise.

    Ask the franchiser to recommend several franchisees to speakwith about their experiences.

    Lecture 6_Marketing

    What are guerilla marketing strategies?Guerilla marketing strategies are those pursued by

    entrepreneurs who dress in primate costumes and motioncustomers into their store.

    Guerilla marketing strategies are unconventional,low-cost, creative marketing techniques pursued byentrepreneurs.

    Guerilla marketing strategies are techniques that absorb all ormost of a company's marketing budget but that prove to be

    extremely beneficial.

    Guerilla marketing strategies are used by large organizationsto outpace the smaller, new entrant entrepreneur competition.

    Guerilla marketing strategies are strategies that may or maynot attract the target market, but are thrown out to the entirepopulation to see who is attracted.

    Which of the following is agreed upon by most marketing experts asthe biggest marketing mistake that small businesses make?

    carving out too narrow of a target niche

    spending too much on media advertising

    failing to come up with a memorable jingle for theiradvertising

    spending too much on marketing during the first year

    failing to clearly define the target market to be served

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    Why is market research so important for an entrepreneur?

    It allows the entrepreneur's family to understand that he orshe has put preparation into the business before starting it.

    It tests the entrepreneur's ability to stick to his idea,regardless of information that tells the entrepreneur not tomove forward.

    It helps the entrepreneur to determine whether amarket exists for her service.

    It gives the entrepreneur a head start on developingrelationships later in the business's development.

    It gives the entrepreneur information on how much it will costto start the business.

    How can individualized marketing help a small company?

    Affordable technology can assist an entrepreneur in gatheringindividuals' information to develop a tailored marketing

    program for them.

    The entrepreneur can use an individual's information to call

    them and invite them to come to the store.

    The small company can gather individuals' information andthen sell it off to larger businesses for a second stream ofrevenue.

    Individualized marketing can allow for a variable pricestructure according to what each customer is willing topay.

    Individualized marketing can allow for the entrepreneur to actlike a different business for each individual customer thatcomes along.

    Which of the following would be a rigorous method of collectingprimary data for market research?

    looking at census data

    direct mail list purging

    reviewing industry consultant reports

    distributing customer surveys and questionnaires

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    reading articles on customers in your industry

    What types of marketing tactics work well for smaller businesses?

    competing based upon price

    dressing in crazy outfits and standing in traffic

    spending large amounts on television advertising

    focusing on the individualized needs of their customers

    piggybacking on the ads run by larger, related organizations

    What is a unique selling point (USP)?

    a short phrase that expresses what the business cando uniquely for its customers

    a postal service organization that delivers packages

    a public statement that reveals that the company is for sale

    a price point that is agreed upon by customers and sellers

    a phrase that describes how the business will sell its products

    What is one competitive edge that small businesses can excel at,because of their size?

    lower pricing strategies

    higher advertising spending

    innovation

    supplier relationships

    market research gathering

    What is the marketing mix?

    the right mix of advertising and pricing to attract your targetmarket

    the major elements of a marketing strategy - product,place, price, and promotion

    the mixture of advertising and public relations efforts thatbest suits your target market

    the set of decisions that must be made before deciding upon

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    which target market to address

    the way that your customer sees themselves in the mixture ofyour entire marketplace

    Lecture 7_Promotion and Pricing

    The correct price of a company's product or service is ________.

    a measure of the entrepreneur's costs and sales taxes on agood or service

    less important to the customer than reductions in fixed orvariable cost levels

    a measure of what the customer must give up to obtaina good or service

    similar across all target customers

    the result of a simple mathematical equation

    Why may demand remain low when a product is priced low?

    because lower prices often convey to a customer that aproduct is of lower value and lower quality

    because customers enjoy using more of their disposableincome to buy a similar good

    because customers get a tax break from buying the higherpriced good

    because stores will not carry the lower priced goods

    because competitors will use the low price to lure customersaway

    Which of the following is NOT a point of reference that consumersoften use when evaluating the fairness of a price?

    the price they would charge if they were the entrepreneur

    the price they have paid in the past for a product or service

    the prices competitors charge for the same or similar productsor services

    the costs a company incurs to provide the product or

    servicethe value they receive from the product

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    A market penetration pricing strategy is most appropriate to usewhen ________.

    the company can clearly differentiate its products fromcompetitors' offerings

    the entrepreneur is trying to convey his product's clearsuperiority to competitors

    it is difficult to differentiate your new product fromother similar offerings in the marketplace

    the product is revolutionary and there is little competition

    the consumer is willing to pay a premium for extra attention

    to detailHow can price lining help to generate sales?

    Price lining helps to add an extra profit margin cushion fromthe higher price level.

    Price lining allows customers to immediately find the rightproduct and spend less time shopping.

    Price lining allows the customer to know what yourcompetitors are charging for a similar product.

    Price lining allows the entrepreneur to capture manytarget markets with different needs and income levels.

    Price lining appeals to customers because the odd-pricedproduct seems much cheaper to them than a product priced atthe higher even dollar level.

    Why is a flexible markup preferred to a standard markup forproducts and services?

    because flexible markup allows for price increases in times ofincreased manufacturing costs

    because the demand for products and services respondsdifferently to price markup, depending on the product type

    because standard markup can easily be discovered by warycustomers

    because flexible markup allows the entrepreneur to negotiatepricing with customers

    because standard markup does not take into account the

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    overhead that the firm incurs

    What is the difference between absorption costing and variablecosting?

    Absorption costing does not include fixed costs in the costingof each manufactured item.

    Absorption costing allows the entrepreneur to envision theeffects of increases in supply costs.

    Variable costing allows the entrepreneur to determine howcosts would increase if product levels decline.

    Absorption costing allows the entrepreneur to determine the

    direct effects of increases or decreases in volume on the costof the product.

    In a variable costing structure, the fixed or overhead costs ofthe period are not included in the costs of finished items.

    Which of the following best represents the pricing equation for abreak-even pricing strategy?

    Selling Price = Contribution Margin * Quantity Produced

    Selling Price = Customer's Preferred Price - Desired Profit perItem

    Selling Price = Variable Cost per Item + Fixed Costs

    Selling Price = ((Variable costs X Quantity Produced) +Total Fixed Costs))/Quantity Produced

    Selling Price = Variable Costs + Quantity Produced

    Lecture 8_Cash and Profit

    What is a company's cash flow cycle?

    The amount of cash that the company goes through in anaverage month.

    The amount of time between the start of the business and thepoint at which it can support its needs through sales generated.

    The period between the receipt of cash from a customer and

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    the outflow of that cash to support the development of another unit.

    The time between the payment for merchandise and materialsfrom suppliers and the receipt of payment from customers.

    The period between the receipt of cash and its deposit into thebank.

    What is the fallacy made by the entrepreneur who decides togenerate more cash through increasing sales levels?

    The entrepreneur fails to consider that it takes cash togenerate more sales, something he does not have.

    The entrepreneur fails to understand that more sales will not

    be profitable.The entrepreneur fails to take into account the interest rate on

    the loan she will have to take out to cover the sales increase.

    The entrepreneur fails to take into consideration the backlashfrom customers upon realizing that they are having to cover hiscash deficit.

    The entrepreneur fails to take into account the price drop hewill have to use to generate the increase in sales.

    Why is a cash budget sometimes more useful to an entrepreneurthan an accrual-based budget?

    A cash budget allows the entrepreneur to determine howmany items need to be sold to remain profitable.

    A cash budget shows chronologically when inflows andoutflows of cash can be expected.

    A cash budget allows the entrepreneur to determine how thecompany will generate new sales.

    A cash budget does not take into account the employees'salaries, which can be removed through layoffs.

    The cash budget helps entrepreneurs determine when itwould be a good idea to bring on additional product lines.

    What is the primary cause of cash flow problems cited byentrepreneurs?

    generating those first sales

    having to pay employee salaries

    collecting accounts receivable promptly

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    excruciatingly high utility bills

    suppliers' hesitancy to extend credit to new buyers

    The three primary areas of cash flow problems are ________.

    employees, new products, and advertising

    current assets, sales, and net income

    unemployment insurance, workers' compensation, andseverance pay

    utility bills, sales tax, and income tax withholding

    accounts receivable, accounts payable, and inventory

    ________ is the first line of defense against bad debt losses.

    Hiring a collection agency

    Screening customers carefully before granting them credit

    Advertising your firm's willingness to extend credit

    Setting a limit for the amount of credit you will extend to anew customer

    Calling a customer's bank

    What is the general approach that an entrepreneur should havetoward his accounts payable?

    The entrepreneur should try to pay all accounts by the datesindicated on the invoices.

    The entrepreneur should strive to pay accounts payablebefore even receiving an invoice.

    The entrepreneur should lengthen the time he takes to payaccounts payable as long as possible without damaging hiscompany's credit rating.

    The entrepreneur should try to leave at least two or threecreditors unpaid each month to lengthen the time in accountspayable.

    The entrepreneur should pay off remaining balances withcreditors, even if those creditors have issued interest-free credit.

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    Why is carrying too much inventory a strain on the business?

    because inventory may make the back office area messy

    because inventory ties up cash and generates zero return

    because inventory takes up valuable space

    because inventory is taxed again at the end of the year if notsold

    because excess inventory can cause the business to believethat it is selling goods that it really is not

    Trading goods and services for other goods and services rather thancash is called _____.

    rummaging

    pilfering

    scraping

    masting

    bartering

    How might leasing improve an entrepreneur's cash position?

    The lessor gives the entrepreneur cash back on each paymentthe entrepreneur makes on the piece of equipment.

    Leasing allows entrepreneurs to gain access to neededequipment without the large down payments that would normallybe required to finance the purchase of the same equipment.

    Leasing allows the entrepreneur to go for several months at atime without making a payment on the equipment theentrepreneur is using.

    Leasing allows entrepreneurs to pay only when they firstbegin turning a profit.

    Leasing allows entrepreneurs a chance to profitably subleasethe equipment.

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