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Compliance in the mining industry www.pwc.com.br Focus on anti-bribery & corruption (ABC) and fraud Martin Whitehead – November 2014

Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

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Page 1: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

Compliance in the mining industry

www.pwc.com.br

Focus on anti-bribery & corruption (ABC) and fraud

Martin Whitehead – November 2014

Page 2: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

Agenda

1. Global scenario and impact on the mining industry in Brazil 2. Anti-bribery/corruption and fraud compliance programs 3. Procurement fraud

Page 3: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

Global scenario and impact on the mining industry in Brazil

Page 4: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

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Chronology – anti-corruption laws

Mining 2014 4

Anti-corruption discussions beginning

Anti-corruption legislation around the world developing fast. Enforecment growing

Brazilian anti-corruption legislation

1977 US anti-corruption law - FCPA

Decree Awaiting approval

1997 OECD created the “Convention on Combating Bribery of Foreign Public Officials in International Business Transactions ”

1997 Brazil, 34 members and other countries signed the Convention. (Currently 40 countries have signed up)

2013 Brazilian Clean Company Act (12.846) Company’ - civil and administrative liability

2010 United Kingdom: UK Bribery Act Most strict anti-corruption legislation

Page 5: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

PwC

Mining 2014 5

Brazil Clean Company Act (12.846/13)

What is it? Liability of a company (civil and administrative) for acts when dealing with national or foreign public officials In determining offence and liability the existence of an Integrity Program (Compliance Program) will be taken into account Pending regulation: What do regulators expect? Compliance Program under international standards

Sanctions (administrative and civil – examples) Fines from 0.1% to 20% of gross sales or BRL 6.000 to BRL 60 mi. Restitution of lost value/advantage obtained. Suspension or interdiction of business activities. Company dissolution. Prohibition to receive incentives, subsidies, grants, donations or loans from public entities for the period 1-5 years.

IMPORTANT Administrative penalties do not

avoid judicial sanctions.

Page 6: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

PwC

FCPA enforcement by industry segment

6

Source: fcpamap.com

Energy (O+G, mining) $2,12 Bi

Manufactoring $225,80 Mi

Aviation and defense $457,09Mi

Consulting and diverse $882,74 Mi

Health and Pharma $231,26 Mi

Telecom $313,30 Mi

Agribusiness $50,83 Mi

Infraestructure $148,16 Mi

Total $4,84 Bi

Page 7: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

PwC

Fraud losses in mining Sorted by median loss

7

Mining industry

Highly regulated

High-value commodities

Large spend

Environmental impact

Often involve public concessions or large “big bet” investments

Complex environment with continuously evolving rules and global reach

Source: ACFE - 2014

Mining

$900.000

Real Estate

$ 555.000

Oil and Gas

$ 450.000

Wholesale Trade

$ 375.000

Agriculture, Forestry, Fishing and Hunting

$ 242.000

Cases involving corruption

69%

Page 8: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

PwC

Bribery & Corruption - where are the risks?

Regions reporting – PwC Global Economic Crime Survey 2014

8

14%

North America

25%

Latin America

39%

Africa

39%

Eastern Europe

12%

Western Europe 35%

Middle East

30%

Asia Pacific

In Brazil 3rd most prevalent type of economic crime affecting 28% of respondents

Page 9: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

PwC

FCPA related cases

9

Company Country Year Fine (US$

Mi)

Siemens Alemanha 2008 800

KBR / Halliburton EUA 2009 579

BAE Inglaterra 2010 400

Total França 2013 398

Alcoa USA 2014 384

Snamprogetti /ENI Holanda / Itália 2010 365

Technip França 2010 338

JCG Japão 2011 218

Daimler Alemanha 2010 185

Weatherford International Suíça 2013 152

“Top 10” FCPA violations.

Updated until 11/2014

Page 10: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

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US$ 384 Mi

FCPA case

10

Mining company.

1 Who?

2 What?

3 Issue

4 Fine

American company pioneer in the aluminum industry over 125 years ago, and today has 60,000 people in 30 countries producing light weight metals technology products.

USD $ 110 Mi in corrupt payments to Bahraini officials regarding contracts between Alcoa and a major government-operated aluminum plant.

Lack of sufficient internal controls to prevent and detect bribe. Improper books and records – recorded as a legitimate commission or sales to a distributor. Failure to conduct due diligence on the consultants or to identify if it was a legitimate business.

Alcoa

Page 11: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

Anti-bribery/corruption and fraud compliance programs

Page 12: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

PwC

Fraud pyramid

12

Rationalization Opportunity

Pressure

13% 74%

13%

Most fraudsters in Brazil commit fraud because “they can”. So use robust controls and a Compliance Program to reduce the opportunity

Page 13: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

PwC

Anti-bribery/corruption and fraud Compliance Programs

• Compliance as fundamental element of corporate governance

• What does an effective Compliance Program look like?

• Benchmarking Code of Conduct & Code of Ethics

• Undertaking a risk assessment

• Driving awareness of specific risks & policies

• Engaging in 3rd party due diligence

• Initiating an investigation

13

Page 14: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

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Respose & Remediation

Components of an effective Compliance Program

Control environment “Tone at the Top”

Risk Assessment

Monitoring Control activities

• Monitor fraud risk factors & indicators

• Audit for “red flags”

4. Monitoring activities

• Develop new / enhance existing controls.

• Validate operating effectiveness

• Evaluate controls design

3. Entity and business process level control activities

• Identify entity level scheme & scenario risks

• Assess likehood & impact • Conduct self-assessment

at function & local business unit levels.

2. Fraud event identification and risk assessment

• Board oversight • Codes of ethics /conduct • Anonymous reporting • Other entity level activities

1.Control environment “Tone at the top”

1. Tone at the top

• Investigate • Perform root cause analysis • Search for other misconduct • Enhance controls

5. Response & remediation

4. Monitoring

Develop a risk response

Continuous reassessment

Page 15: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

PwC

Compliance is essential part of Corporate Risk Management

15

Compliance management integrates corporate risk management structure, as “compliance” is one of the risks to be mitigated. Effective implementation of risk management models improves companies’ governance structure. The picture below presents characteristics of each structure and their interrelationship:

• Establish qualitative and quantitative objetives and KPIs;

• Develop strategies to achieve objectives;

• Document corporate policies and best practicies standards;

• Review and measure progress towards objectives;

• Review financial results, auditor reports and legal issues;

• Investigate whisle-blower claims; and

• Establish remuneration for key management.

• Identify compliance requirements;

• Document and implement business processes and controls;

• Identify, monitor controls effectiveness and remediate control issues;

• Periodically review and update control environment;

• Generate body of evidence to support auditor requirements; and

• Assess impact of key events on controls.

Compliance

• Identify risks and opportunity costs;

• Identify relationships between risks;

• Determine risk appetite;

• Implement risk management methodologies;

• Measure risk impact and probability;

• Review and reassess risk profile periodically; and

• Monitor for key events and assess impact on risk profile.

Risks Governance

Page 16: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

PwC

What to expect from the Clean Company Act federal regulation?

16

• Federal government will define criteria to evaluate Compliance Programs

• It is expected to publish a substantive list of elements to build an effective Compliance Program

• It is not clear how this regulation will accomodate companies with different realities and exposure to different risk landscapes

• Criteria to assess Compliance Programs are based on 3 pilars

according to CGU: 1. Program structure; 2. Company’s characteristics/specifics; 3. Effectiveness of Compliance Program (“in reality”)

• It is expected the regulation will follow international

standards

Page 17: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

PwC

Compliance programs – benchmarking US FCPA guidance

In 2012 the Securities and Exchange Commission (SEC) and the US Department of Justice (DOJ) issued a guidance and recommendations to build effective compliance programs.

17

Tone at

the top Communication:

Code of Conduct,

Policies and

Procedures

Autonomy and

resources for the

Integrity

Program

Risk

Assessment

Training and

Continuing Advice

Incentives and

Disciplinary

Measures

Third parties

Due Diligence

Internal

Investigations

and Hotline

Continuous

Improvement

M&A due

diligence -

pre-acquisition

and post-

integration

10 hallmarks of effective

Compliance Programs

Page 18: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

PwC

Benchmarking Code of Ethics and Conduct Best practices and big playes

Metodologia - Programa de ComplianceCódigo de conduta

Diagnóstico e revisão

Tópicos Melhores práticas (%) Benchmarking (%)

OrganizaçãoCódigo de ética? 75 47

Código de conduta? 100 95

Apresentação? 0 47

Introdução? 25 53

Objetivos? 25 42

Abrangência? (a quem se aplica) 38 89

Mensagem do Presidente ou equivalente? 13 53

Gestão? (Comitês e responsáveis pela gestão do código) 38 58

Papéis e responsabilidades dos colaboradores 38 68

Missão? 50 11

Valores? 63 58

Atrela valores aos princípios? 63 58

Valores relacionados com ética e integridade? 71 58

Estrutura e layout -

Data última atualização? 25 42

Previsão de revisão? 13 11

Aprovadores? 25 21

Atinge público interno? 50 100

Atinge público externo? 25 58

É divulgado no site da empresa? 50 95

Garante que todos receberam o código? 50 32

Development of methodologies to make sure the Code, values and

companies culture are adherent.

We analyse aspects as:

Code organization;

Structure and layout;

Language;

Principles ;

Content.

Creation of objective criteria to correspond to national and international regulators expectatives regarding to Code of Ethics and Conduct.

Benchmarking

Page 19: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

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Risk assessment

19

Risk

assessment

Company and department

Risk profile

Government relations

Compliance culture

Risk assessment

Code of conduct, policies and procedures

Third party and its payments

Hotline and internal investigations

Monitoring and review

Through walkthroughs, interviews, workshops and/or questionaire it is possible map main risk.

Consider: inherent risks, existent controls and residual risks.

Data analysis

Page 20: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

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Key mining industry risks

20

Relationships with public officials Federal Police, Mines and Energy Ministry, CADE and etc. 01 Political risk Strategic industry which requires frequent interaction with public officials. There is local, state and federal legilsation 02 Interaction with fiscal and environmental public officials 0 3 Getting loans and financing from public institutions 0 4

Page 21: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

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Driving awareness of risks through ongoing training – specific areas of risk in Brazil

21

• Who is a government official?

• Gifts & entertainment

• Donations & lobbying

• Corporate Social Responsibility payments

• 3rd party payments – agents, despachantes

• Public procurement

• Acquisitions

• Facilitation payments

• Maintaining accurate and complete books & records • Establishing a system of internal controls

Page 22: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

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Know your Third Party – Are they who they say they are?

• Government sanctions and watch lists, PEP list, public and private supplier ban lists, adverse media sources, civil and criminal litigation records, financial disclosures

• Company profile, business registration, corporate affiliations

• Conflicts of interest disclosures

Know your Third Party’s business – How do they conduct their business?

• Review Code of Conduct and ABC policies

• Perform site visits (e.g. shell companies, adequate physical facilities)

• Obtain financial statements (e.g. solvency record, cash flow)

• Establish business track record (e.g. list of clients and business partners)

Continuous Third Party Monitoring

• Management and oversight of existing third party relationships (e.g. re-perform third party due diligence on a regular basis especially for recurring / long term contracts)

Third Party Due Diligence – how?

22

Page 23: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

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Methods of fraud detection in Brazil

23

Corporate controls were responsible

for identifying more than half of the frauds detected.

Internal audit is reported as the main method of identification.

Corporate culture

seems to be important

17%

14%

7%

7%

7%

0%

14%

10%

10%

7%

3%

0%

0%

3%

12%

16%

2%

5%

9%

11%

11%

5%

7%

7%

2%

3%

5%

4%

0% 5% 10% 15% 20%

Internal audit (routine)

Suspicious transactionreporting

Rotation of personnel

Corporate security(both IT and physical security)

Data Analytics

Fraud risk management

Tip-off (internal)

Whistle-blowing system

Tip-off (external)

By accident

Investigative media

By law enforcement

Other detection methods(please specify)

Don't Know

Brazil Global

Co

rp

or

ate

Co

ntr

ols

C

or

po

ra

te

Cu

ltu

re

B

ey

on

d t

he

In

flu

en

ce

Page 24: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

PwC

Conducting an investigation - aspects to be considered

• Objectives

• Scope of work

• Scope creep

• Availability of information / documents / evidence

• Context – what else is going on?

• Expected results & likely use of reports

• How to manage expectations throughout the assignment

• Confidentiality

• Have a clear written strategy before starting

Page 25: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

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Investigation Strategy

Why do you need a strategy?

- Time may be critical

- Stop the bleeding

- Maintain legitimacy and control over the investigation

- Avoid inadvertently taking steps that could damage the investigation

- Resilience: Avoid interruption or harm to regular business activities, and protect reputation

Who will run the investigation?

Board, Audit Committee, CFO, CCO, GC, HR?

Secrecy

Overt or covert? When to involve law enforcement or regulators

Required by law Beneficial Control

Internal resources:

Internal counsel Internal Audit Investigative resources Technological

External resources

Outside counsel needed? Independent outside counsel? Professional services firm Forensic Technology

Evidentiary considerations

Privilege and work product doctrine Document and information preservation: Legal requirements Company policy Privacy law and cross-border use of personal information Reporting policy and practices

Page 26: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

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• An anonymous tip came to the regulators

• Alstom SA allegedly used intermediaries to facilitate payments to government officials

• The UK, France, Switzerland and the US are all investigating the company for suspected money laundering and bribery of foreign public officials

• Brazil has also launched its own investigation of potential improper payments of $6.5M to win a $45M contract to deliver equipment and render services on energy sector to São Paulo state government

• Investigations are on-going

26

Recent investigation in Brazil

Page 27: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

Procurement fraud

Page 28: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

PwC

Top 5 economic crimes in Brazil

28

“... Almost a half of all reported economic

crimes involve procurement fraud –

this must be a key area of concern to CFOs”

Martin Whitehead – Partner

GECS 2014

17%

25%

28%

44%

72%

22%

22%

38%

36%

71%

20%

19%

25%

27%

74%

24%

22%

27%

29%

69%

0% 10% 20% 30% 40% 50% 60% 70% 80%

Cybercrime

Accounting fraud

Bribery and corruption

Procurement fraud

Asset misappropriation

Global

Latin America

Emerging Markets

Brazil

Page 29: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

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Procurement ... A key risk area in Mining industry

• Mining is vulnerable

- Large operational spend – operating materials, contractors, 3rd parties

- Large capex spend – US$57bn in Brazil 2013 (source- E&MJ)

- Procurement often undertaken in circumstances of time pressure, limited knowledge of market conditions, lack of proper vetting

• Procurement fraud in Brazil generally is probably under reported - difficult to detect and no mechanism to review

• Often involves senior management & collusion

• Abuse can persist over long periods of time

• Can involve a significant increase in COGS

Page 30: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

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Procurement ... A key risk area in Mining industry

• How is it done?

- Inflated prices

- No delivery or partial delivery

- Substandard product

- Contract fattening – period, volume, price

- Or all of the above

Page 31: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

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Procurement ... A key risk area in Mining industry

How to reduce the incidence?

- Procurement fraud risk assessment - where are the “hot spots” ?

- Technology – data analytics

- Training

- Regular but un-announced “spot reviews” by independent team

- Keep updating and improving controls

- Investigate & remediate

Page 32: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

PwC

Mining in Brazil is particularly vulnerable to the risk of economic crime –

particularly bribery/corruption and fraud - with high operational and

capex spend, use of 3rd parties and exposure to the public sector.

Regulation and enforcement around ABC and fraud are increasing both

globally and in Brazil which has recently adopted a new anti-bribery law.

Adopting a robust Compliance Program is paramount to mitigating the

attendant risks as most fraud is opportunistic.

Compliance Programs work in Brazil. But only if these are treated as a key

component of the corporate governance regime and are adequately

resourced.

Particular attention should be paid to procurement fraud – often it is the

hardest fraud to detect, involves collusion that can persist over time, and

can represent material financial loss. Mining 2014 32

Key takeaways

PwC

Page 33: Martin Whitehead November 2014 - PwC · legal issues; • Investigate ... Previsão de revisão? 13 11 Aprovadores? 25 21 Atinge público interno? 50 100 ... Know your Third Party

© 2014 PricewaterhouseCoopers Auditores Independentes. Todos os direitos reservados. Neste documento, “PwC” refere-se à PricewaterhouseCoopers Auditores

Independentes, a qual é uma firma membro do network da PricewaterhouseCoopers, sendo que cada firma membro constitui-se em uma pessoa jurídica totalmente

separada e independente. O termo “PwC” refere-se à rede (network) de firmas membro da PricewaterhouseCoopers International Limited (PwCIL) ou, conforme o contexto

determina, a cada uma das firmas membro participantes da rede da PwC. Cada firma membro da rede constitui uma pessoa jurídica separada e independente e que não

atua como agente da PwCIL nem de qualquer outra firma membro. A PwCIL não presta serviços a clientes. A PwCIL não é responsável ou se obriga pelos atos ou

omissões de qualquer de suas firmas membro, tampouco controla o julgamento profissional das referidas firmas ou pode obrigá-las de qualquer forma. Nenhuma firma

membro é responsável pelos atos ou omissões de outra firma membro, nem controla o julgamento profissional de outra firma membro ou da PwCIL, nem pode obrigá-las de

qualquer forma.

Thank you!

33

Avenida Francisco Matarazzo, 1400 São Paulo [email protected] (11) 3674-2141 (11) 97334.8872

Martin Whitehead Partner