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Martin Davies, Director of Training
BIFM Training
BIFM Scotland FM Conference:
"FM - Our Dynamic Future"
The Benefits of Training:Giving you the Competitive Edge
Martin Davies, Director of Training
BIFM Training
The Benefits of Training
• Enhancing performance at work• Developing knowledge and skills• Raising professional standards and credibility• Continuing professional development• Life-long learning• Nationally recognised qualifications
The Benefits of Training
• But is training effective?• FM is a practical discipline• Theory as opposed to practice?• Some feedback…
Enhancing performance at work
• ‘lots to take away’• ‘my work will definitely
benefit from me attending
this course’• ‘ideas as to what further
processes I can put in
place at my work’• ‘lots to apply in the workplace’
Enhancing performance at work
How do we know if training translates into tangible benefits
…to the individual?
…to the organisation?
Evaluation – Kirkpatrick measures four levels:
• Reaction of student - what they thought and felt about the training
• Learning - the resulting increase in knowledge, capability • Behaviour - extent of behaviour and capability improvement and implementation/application • Results - the effects on the business or environment resulting from the trainee's performance• A fifth? Return on Investment (ROI)
Enhancing performance at work
Enhancing performance at work
• Training – the means to an end:• More effective individual• More effective at work • More effective workplace• Save time, money, effort• Succession planning• Organisational development• Personal development• Curriculum vitae
Enhancing performance at work
For
Individuals
For
Teams
For
Organisations
Developing knowledge and skills
How do you select the right training?• Competences: Knowledge, skills, attitude: “know how”• BIFM Competences• Organisation’s own competences• National occupational standards• Legislation, compliance• Understanding and application - value
Raising professional standards and credibility• Monday morning phone calls• Recognition, appreciation?• The individual• The profession• The industry• Perception of FM?• Has changed, is evolving
Continuing professional development
• Why CPD?• CPD can be:BIFM regional eventsSpecial interest groupsFM magazines, booksThe internetSocial media: Facebook, Linked In, TwitterGood practice guides
Continuing professional development
E-learning, on-line learningFace to faceIn-house trainingTraining coursesBlended learningCoaching, MentoringConferences, networkingCPD log: on BIFM website
Nationally recognised qualifications
• Revolution in FM qualifications• Training that is assessed, setting standards• Unitary: flexible, the right level, now, the future• From entry qualifications to an MSc• Wide range of tuition providers• Wide range of types of qualification• Under ‘career development’ at:
www.bifm.org.uk
Life-long learning
• New to FM – ‘Jack of all trades, master of none’?
• An ‘expert’ FM?
Life-long learning
CIEHThe Facilities
Manager,The BIFM
CIPS
CIOB
RICS
RIBACIBSE
ICE
IEE
IOSH
many others…
ACCA
Life-long learning
• Never too old to learn• Never stop learning
Thank you!
Any questions?