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1MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
The Answer to The Answer to Faster, Leaner Faster, Leaner and and Greener Greener
Business ProcessingBusiness Processing
Misha KravchenkoVice President
IR Reservation SystemsMarriott International
2MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
Marriott International Overview
• Over 3,000 Hotel & Resort, Timeshare and Corporate Housing Properties
• Over 130,000 Associates
• Operations in 69 countries
• A growing and profitable company
• Committed to Environmentally responsible operations and Conserving Energy
3MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
Leading Lodging Brands
4MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
For many years, Marriott has been ranked among the top 50 companies in a prestigious listing of the most innovative users of information technology in the United States.
Named as recipient of the prestigious CIO 100 Award many times. This award recognizes Marriott's positive business performance through resourceful IT management and processes.
Computerworld. Marriott has been named as one the "Best places to work in Information Technology".
Specialist Media recognition
5MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
Going Green
• At Marriott, we are working toward more sustainable environmental practices.
• By conserving energy, our hotels around the world are on track to reduce our greenhouse gas emissions by nearly 1 million tons over 10 years — 2000 to 2010. That’s equivalent to taking 140,000 cars off the road.
• Marriott received the 2007 Energy Star Sustained Excellence Award from the U.S. Environmental Protection Agency for three years of outstanding performance and has earned more Energy Star labels than any other hotel company.
6MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
Going Green
April is Environmental Awareness Month
• At Marriott International, we believe the future of business is green. We aspire to be the global hospitality leader that demonstrates how responsible hospitality management can be a positive force for the environment while continuing to grow our business and create economic opportunity around the world. By our example, we hope to inspire environmental action by others. After all, we are all guests on this planet!
7MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
AffordabilityAffordability
Pick any 2
TypicalIT
System
Rich Functionality
FastHigh Availability
8MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
With theright peopleand the rightsystem.......
FastHigh Availability
Rich Functionality
?
AffordabilityAffordability
9MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
With TPF Pick 3 - Get 3 !
TPF
FastHigh Availability
Rich Functionality
AffordabilityAffordability
10MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
AffordabilityAffordability
In fact, withmainframe TPF Get 4 !
TPF
FastHigh Availability
Rich Functionality
GREEN
11MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
MARSHA
TPF
12MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
z9 mainframe
(Running TPF, z/VM, zLinux)
The MARSHA Reservations System
TCP/IP
Supports; XML, SOAP, MQ, SSL,
HTTP, “C++” lang.
Pure TCP/IP(Easily Connects to any “Open System”)
An “Open System”
MARSHA
TPF
Central Reservations System
(provider of SOA services)
13MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
How did we do it?
14MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
SNA over IP
3746 FEP
TPF
CMC
TCP/IP
NT SNA servers
MPIF servers
PC access
TPF
CMC
Huge costs$$millions
Huge costs$$millions
Huge costs$$millions
15MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
TPF
CMC
16MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
TPF
CMC
WHY?
17MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
Just say NO !
18MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
Predicting the future with a Crystal Ball
19MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
In the absence of a crystal ball, a history book is the next best thing.
20MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
K. I. S. S.
21MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
Systems connectivity architecture
Direct “pure” TCP/IP
TCP/IPMERLIN
Secure Dial-up
PC green screen
Web
Servers
marriott.com
Courtyard
PMS
Richie
Fidelio
PMS
Sabre
Worldspan
Full
Service
PMS
Galileo
Pegasus
HDS
TCP/IP
GuestView
PMS
FirstDataAmex
MARSHA
TPF
VPN
Amadeus
$$$millionsannual savings !
“SNA Free”
22MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
TCP/IP
Web
Servers
Unixservers M
ARSHA
TPF
marriott.com architecture 1Q03
XML viaHTTP
Text viaTCP/IP
ORACLEdatabases
23MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
TCP/IP
Web
Servers
MARSHA
TPF
New marriott.com Direct Connect architecture
XML via HTTP
HTTP serverXML Parser
Session HandlerMessage Broker
Business logic andcontext handler
Databases portedfrom ORACLE
$$$ annual cost savings!!
24MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
Virtualization allows cost efficient workload sharing
5sharedEngines
Mainframe virtualization allows sharing of Productionhardware with Test/Development workloads at off peak times.zVM allows cloning of complete MARSHA Test Environmentsat no incremental CPU hardware or software cost.
z9 server
VM System runs on two engines supporting 3 Test TPF Systems, numerous VPARS,CMS development,Source Code libraries,Production CBT system
Production TPFruns MARSHA Application on five z9 engines
25MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
Leveraging low marginal cost CPU cycles
2IFL
Engines
Since the mainframe investment is fully amortized and fundedbased on the business benefits (lowest cost in the industry),marginal costs of adding additional workload are extremely low.The two IFL engines running zLinux for TPF DevelopmentSupport are also used for other Production system workloads for minimal $ incremental costs.
z9 server
Two IFL engines support TPF SDLC infrastructure, two Production Applications,and several support databases
$$$ annual cost savings!!
26MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
nozama dotcom
Eating Soup with a ForkBy Alan Cooper
List Price: $25.00Our Price: $17.00
Add to Shopping Cart
Availability: Usually ships within 24 hours
27MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
nozama dotcom
Eating Soup with a ForkBy Alan Cooper
List Price: $25.00Our Price: $17.00
Add to Shopping Cart
Availability: Usually ships within 24 hours
28MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
The Perils of CacheCUSTOMERS
INVENTORY
“maybe”inventory
29MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
Single Image InventoryCUSTOMERS
INVENTORY
Accurate, Efficient, Precise, Consistent and Yield-managed!
M ARSHA
30MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
Green Eco-Friendly infrastucture
workEngines
Running a Central Reservation System on the mainframe isextremely cost and power efficient.
Currently configured z9 server which housesProduction MARSHA, several full cloned TestSystems, 24 “virtual” Test Systems, thecomplete TPF Development infrastructure,Change Control and IDE environment, twozVM systems, several zLinux systems, manyreporting systems and databases requires just 6.3kWh of power! Virtualization allows easy, simple, and “free” additions of extra
workloads outside “peak” Production hours.
31MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
32MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
Res Agts
Secure Dial-up
Web
Fidelio & Opera
PMS
Full Service
PMS
SABRE
Galileo
Worldspan
Pegasus
TravelWeb
MARSHA
TPFAmadeus
eTools
FossePMS
Expedia
Marsha Link
Kayak
SideStep
$$$24x7 Revenues !
Marriott International Worldwide Sales Supply Chain
marriott.com
33MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
Res Agts
Secure Dial-up
Web
Fidelio & Opera
PMS
Full Service
PMS
SABRE
Galileo
Worldspan
Pegasus
TravelWeb
MARSHA
TPFAmadeus
eTools
FossePMS
Expedia
Marsha Link
Kayak
SideStep
$$$24x7 Revenues !
Marriott International Worldwide Sales Supply Chain
marriott.com
34MARRIOTT CONFIDENTIAL AND PROPRIETARY INFORMATIONThe contents of this material are confidential and proprietary to Marriott International, Inc. and may not be reproduced, disclosed, distributed or used without the
express permission of an authorized representative of Marriott. Any other use is expressly prohibited.
Questions?
