NGUYEN TU LINH – CURRICULUM VITAE – 2016.11.19 1

NGUYEN TU LINH (Strategic Marketing, Digital Marketing, Advertising, Branding, Public Relation)

Lynsasa1593@gmail.com| (+84) 973.130.999/ 966.186.860

#1, Alley 100, Hoang Quoc Viet, Nghia Do, Cau Giay, Hanoi, Vietnam

CAREER OBJECTIVES FOR NEXT 5 YEARS • Achieve a Master Science in Marketing in the United Kingdom. • Achieve a higher level of Chinese qualification. • Be a Strategic Marketing manager at a Multinational Company. • Get a minimum salary of $1,000 per month.

EDUCATION School/ University Period Major Grade

Vietnam Ministry of Planning and Investment 11/2016 – 12/2016 Business Administration A

Hoang Lien Chinese Center 11/2014 – 03/2015 Chinese B

Southern Cross University (SCU) 06/2011 – 05/2014 Bachelor of Business Administration 3.4

Management Development Institute of Singapore (MDIS) 10/2010 – 04/2011 Pre-degree Credit University of Bradford (UOB) 04/2011 – 04/2013 IELTS 6.0

LANGUAGE’S PROFICIENCY

Language Listening Speaking Reading Writing Good Average Poor Good Average Poor Good Average Poor Good Average Poor

Vietnamese X X X X English X X X X Chinese X X X X

STRENGTHS • Hard-working, positive & independent thinking. • Formal presentation skills, organization, planning and persuasiveness • Account management (Contract, Report Composing; Event Planning; Translation and Interpreting). • Sales skills (Direct, Online, Tele) in brocade garments, bags, Pandora jewelries and mobiles. • Customer Relationship Management; Media Crisis Management. • Email Service Providers (Google, Yahoo, Mail Chimp & Get Response). • Mobile & PC devices, cross-platform (Win/Mac) and Microsoft Offices (Word, Excel, PowerPoint, Outlook). • Offline Marketing (Brochure, Proposal, Logo, Survey, Posters, Leaflets, Standees, SMS Marketing). • Online Marketing:

Ø Website Administration (http://viettelinternational.com/; http://ngonhanoi.com.vn/index.php/; http://www.vitv.vn/). Ø Copywriting; Local Search Marketing; Email Marketing; Forum seeding; Facebook Ads. Ø Social Media Marketing (Facebook, Twitter, Youtube, Instagram, LinkedIn, Google+).

• Adventure experiences in Singapore, Cambodia, Malaysia, Indonesia, Thailand, and Vietnam’s 3 regions.

WEAKNESSES • Detail-oriented, highly organized and perfectionist. • Sensitive, easily crying and trusting people.

HOBBIES • Reading books about the rich & businessmen. • Traveling and discovering the world. • Helping the poor, doing volunteer and charitable activities.

NGUYEN TU LINH – CURRICULUM VITAE – 2016.11.19 2

WORKING EXPERIENCES Company Position Period Leader/ Boss

VIT Media JSC – VITV Broadcasting channel

Marketing, Advertising, Branding & Event Manager

15/08/2016 – Now

Do Thi Huong (Mrs.) + Public Relation Director + Tel: (+84) 948.344.989

Duty/ Responsibility: • Build and execute Marketing plans, strategies for VITV events in Mid Autumn Festival, Women's Day, Gala-Dinner 2016, and 8-year incorporation anniversary. • Conduct the market research about competitors (FBNC, VTV6) in Finance and Business. • Manage budgets for Facebook Ads, Google Adwords, Adsenses. • Re-innovate Company's brand awareness (logo, armorial, identified cards and uniforms). • Design Company's POSM (Profile, fliers, posters, invitation card, stickers, Calendar 2017). • Administer of VITV Fan page, respond of customers’ reviews, comments, and requests. • Administer of VITV website (https://www.vitv.vn), propose new upgraded versions to increase website traffics. • Welcome the foreign partners, introduce and discuss about the cooperation between 2 companies. • Cooperate with business partners and negotiate VITV’s benefits & missions as a media sponsor. • Partner with Sales, Designers and Technical Teams to gain support from various audiences. • Idea thinking and implement all mini games on social media networks. • Compose & press release of internal news (Team Buildings, Vietnam Women’s Day, Children’s Days) on Cư dân VITV 18+ Group.

Salary: USD $500 Reasons for leaving: • Unable to fit with Company’s

culture (meetings, team working)

• No overtime wage allowance.

Company Position Period Leader/ Boss Phuc Hung Thinh Ltd. Co Online Marketing & Customer

Service Executives 01/01/2016 – 01/07/2016

Le Thu Huong (Mrs.) + Department Head + Tel: (+84) 978.920.985

Duty/ Responsibility: • Create and build the exclusive CRM procedure for each restaurant branches. • Collect, summarize and evaluate customer survey tickets. Contact customers to get the detail after using products and services at each branches. • Respond of all reviews on TripAdvisor, Foursquare, Foody, Lozi and Google. Notify Restaurant’s manager and supervisor to find the solutions before reporting the director. • Answer and process reservation requests, changes, concerns and cancellations via hotline & email. • Giving gifts, vouchers and SMS texting to intimate customers, reporters, journalists and our partners on their birthday, Business day or Journalism day. • Tour blogs, expat and gourmet forum seeding (Internations.org, Lonelyplanet.com, Citypassguide.com, Saigonist.com, Asiabars.com, Travelandleisureasia.com, Livinginvietnam.com, Vietnam-guide.com, Vietnamtravellive.com, heyevent.com, sukienhay.com). • Compile and renew contracts cooperated with banks (HSBC, VCB), buildings (Pacific Place, Royal City R4, 25T2 Hoang Dao Thuy) and schools (Wellspring, Vinschool). • Website Administration (Ngonhanoi.com.vn, Therooftop.vn), compose and press release of new dishes, new promotions or recipe of dishes. • Fan page Administration (Quán Ăn Ngon, Ngon Phố, Ngon BBQ, LyS Café, The Rooftop Hanoi).

Salary: USD $500 Reasons for leaving: • Restaurants have improved the

product and service quality since CRM department was established. There are very few complaints recently.

• The Rooftop is being reconstructed until 01/10/2016. There are no events needed to promote and advertise.

Company Position Period Leader/ Boss Viettel Telecom Corporation Products Research& Development

Specialist – Viettel’s Intel’ Business Center

10/11/2014 – 31/12/2015

Hoang Thu Ha (Mrs.) + Department Head + Tel: (+84) 983.969.889

Duty/ Responsibility: Salary: USD $600

NGUYEN TU LINH – CURRICULUM VITAE – 2016.11.19 3

• Do market research and propose new products and potential partners for Viettel. • Assist with competitive intelligence projects by conducting industry and business research and

compiling data. • Contact to collaborate with Airline Companies (Vietnam Airlines, Jestar Airlines, Tiger Airways)

to promote Viettel Roaming service. • Compose the financial documents involved in payment process for Hi!Book Web portal. • Generate function-testing script for Hi!VN App and Viettelinternational.com website. • Compose contracts (Test-call & Managed-roaming services) cooperated with partners (Movitel,

Nexttel, Tango Telecom, Direct Networks, Aptilo Networks). • Press release of news on Viettelinternational.com website. Collect record and process customer

requests, concerns via “Become our customer” and “Contact us” sections. • Compose & press release of latest internal news: Gala Dinner, Team Buildings, Women’s Day,

Children’s Day on Group’s websites (Nhipsong.vietteltelecom.vn, Viettelfamily.com). • Office administration: Checklist report, event planning; leaders’ business trips, Greeting card.

Reasons for leaving: • Telecom Industry is not my

interest. • To get more experiences in

different jobs and broaden my relationships.

Company Position Period Leader/ Boss Ixora Singapore Ltd. Co Part-time flexible Shop Manager 02/2013 –

12/2013 Pham Thu Huong (Mrs.)

+ Director + Email: Rosepham77@gmail.com

Duty/ Responsibility: • Direct sales, cashier, collect altered orders and inventory management. • PR, marketing shop and products to attract new customers and retain old customers.

Salary: $50 SGD/Day Reasons for leaving: Focus on studying.

Company Position Period Leader/ Boss Sterling Comms Ltd. Co Part-time flexible Office

Administration 12/2011 – 09/2012

Tran Thi Thanh Duyen (Mrs.) + Director’s Assistant + Email: yunitran@gmail.com

Duty/ Responsibility: • Compose the service contracts. • Inventory management; collect new orders and respond of customers’ enquiries via phones.

Salary: $6/Hour Reasons for leaving: Focus on studying.

VOLUNTEERING EXPERIENCES • Core Team in VEO (Volunteer for Education Organization)’s Workshops: “Differences to be outstanding”, “What motivations may push

you up”, “How to become global citizens”. • Core Team of IFHD (International Free Hugs Day) Organization 2015. • Core Team of CVY (Connecting Viet Youth) Organization 2015. • Blood Donation for above 8 times in National Day, Red Spring, Mid-Autumn for children, Youth Day 2015 Event.