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Many Members, One Voice
Retail and Boutique MedicineDiscussion
David R. HooperSenior Director, Marketing and Communications
Retail / Boutique Medicine Examples
Full body imageRetainer modelsHealth spasExecutive clinics / concierge practicesCosmetic surgeryRefractive surgeryOpen-access labsRetail stores
Issues Driving Change
Element Then (1983) Now (2008)
Desire and number of population expecting to be forever young and beautiful
Low High
Health-focused media articles
Low High (web, magazines, TV)
Driver of demand for health services
Physician-initiated, illness related
Physician initiated Plus market and prevention, e.g. Botox, Lasik, scans
Issues Driving Change
Element Then (1983) Now (2008)
Physician income source
Predominately by office and hospital care
Direct contact no longer primary but incident to procedures with poor payment for “face time”
Number and availability of procedures
Low High
Variation in per unit of time spent
Minor Major
Issues Driving Change
Element Then (1983) Now (2008)
Social view of physicians
Respected professionals
Disposable “providers”
Physician life-style choices
Open-ended time for medicine demands
Physicians are choosing to restrict time for professional work
Health care payment Mostly insurance Increasing co-payments and decreasing insurance
Issues Driving Change
Element Then (1988) Now (2008)
Outcome Illness-related, physician driven, physician working long hours
1) People seek and expect longer illness-free life
2) Elective prevention is a huge market
3) Physicians working shorter hours so more income required per hour
Richmond Academy of Medicine Newsletter February 2003