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Mansi Bhatnagar Phone: 07741974195Mailto: [email protected]
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ObjectiveLeveraging my experience in planning, executing, controlling and delivering business value for the betterment of the organization and my career aspirations, while adding more value to my work and adhering to continuous learning.
Current Employer : Tata Consultancy Services (TCS) Location : Pune, Maharashtra (India)
Roles and ResponsibilitiesCurrent Role: Resource Management Group
Role Resource Management Group
Period 1 July 2015 – Ongoing
Technical Skills Reporting AnalysisProject Management Resource ManagementManagement SkillCommunication Skill
Description Resource allocating and managing in alignment with project requirements.
Ensuring the project operations are consistent with the requisite Infrastructure and software specifications.
Generating reports and present them to key stakeholders from Client. Acting as a go-between with Client on one side, and the TCS Internal
management on the other, coordinating on various aspects concerning daily operations of TCS – Client partnership/collaboration.
Understanding Client’s requirements and working in close coordination with the management teams on various aspects of Project Management portfolio, to ensure that the various standards as applicable are adhered to, to provide quality service to the customers.
Role Executive HR – Technical Communication Group
Period 20 May 2013 – 30 June 2015
Technical Skills Negotiation skillManagement skillCommunication skillTraining skill
Description Focusing the team on business objectives and tracking progress to ensure on-time delivery (documentation deliverables), quality with the desired results
Serving as Branch Meeting and MoM Coordinator.1
Focusing team on creating awareness about Technical Communications Group, understanding project’s needs and maximum leverage of Technical Communications services across ISUs and branch
Reviewing the document deliverable by providing comments, performing edits related to language changes to enhance the quality of the document.
Conducting trainings related to business communication and technical writing.
Planning of preparing case studies for defect-ratio trend analysis, root cause analysis of Documentation CSI Editing/creating technical documents and identifying process improvement methods. Participated in RFP responses.
Contributing in enhancing the quality of the client deliverables. Negotiating for time line Campaigning about Technical Communications Group and developing
relationship with new accounts for services Client interaction on quality parameters and buying time for improvement
of the team
Role Team Member in Initial Learning Programme (ILP)
Period 21 Feb 2013 – 17 May 2013 (3 months)
Description ILP is an initial learning programme conducted by TATA Consultancy Services
for the new joinees.
Training regarding business development is provided during the 3 months
tenure.
Learning programme includes grooming of the intellectual level and the
business skills of the associates.
Additional DetailsI am a self-motivated learner and I have gained several certifications in internal learning and certification academy of TCS. I am efficient in managing team and expertise in meeting coordination and resource allocation.
Experience Details
TCS Experience 2 YEAR(S),11 MONTH(S)
Prev. Experience 0 YEAR(S),0 MONTH(S)
Total Experience 2 YEAR(S),11 MONTH(S)
2
Internal TCS Certifications
Title Version Acquired On
Technical Documentation and Effective Technical Writing
1 25/06/2015
TCS Business Domain Academy: Certificate in Business Skills
1 29/04/2015
TCS Business Domain Academy:Certificate in Cloud Computing
1 14/10/2013
Cross-Culture Sensitization: United States of America (USA) Curriculum
1 13/07/2015
PM_Integrated Quality Management System (iQMS)
1 13/07/2015
Integrated Quality Management System (iQMS) Curriculum
1 13/07/2015
TCS Business Domain Academy: Certificate in Retail Banking Functions & Delivery Channels
1 13/08/2013
TCS Business Domain Academy: Certificate in Business Consulting
1 19/05/2015
Education Summary
Qualification Subject Percentage/Grade
Bachelor Of Engineering (2008-2012) Computer Science And Engineering 72
Standard XII / H.S.C. (C.B.S.E 2008) PCM 68
Standard X / SSC (C.B.S.E 2006) Others 77.6
3
