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Managing the Training of Trainers SENAI’s Corporate Education August 05, 2016 MARCIO GUERRA Unindústria

Managing the Training of Trainers · SESI SENAI 749 580 423 449 2,201 Units Operating Units Technicians SESI SENAI 11,061 7,896 18,957 2015’s FIGURES UNIGEST 50,976 ... Slide 1

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Managing the Training of Trainers

SENAI’s Corporate Education

August 05, 2016

MARCIO GUERRA

Unindústria

• High quality programs and courses

• To reduce the service time

• To reduce costs and optimize the reuse of contents

• To provide innovative Corporate Education services

• To promote collaborative learning

• To have an impact on SESI's and SENAI's businesses

• To engage customers in the solution construction

process

Challenge

s

# Disruptive trend

# CUSTOMIZED

# FLEXIBLE# OPEN AND MASSIVE

# MOBILE

# COLLABORATIVE

# GAMIFIED

35.3%

22.6%

Communities

of practice

Video/Video

Channels

Discussion

forums

Wikis and

other

collaborative

tools

Internal blogs

Profiles of

employees

(Facebook style) Work

environmen

ts

Idea tools

Secure

instant

messaging

Twitter

Trend towards the

adoption of social

technologies as

learning tools

# Technologies for social

learning

Source: “A pulse on social Learning” – HCM Advisory Group, 2013

Learn from

others

30.4%

CLASSROOM

18.1%

OTHER

18.9%

FORMAL

ON-THE-JOB

23.2%31.5%

CLASSROOM

21.4%

OTHER

12.1%

ONLINE COURSE

WITH TEACHER

(SYNCHRONOUS)

9.4%

ONLINE COURSE

WITH TEACHER

(SYNCHRONOUS)18.5%

FORMAL

ON-THE-JOB

16.6%

ONLINE SELF-DIRECTED

LEARNING

(ASYNCHRONOUS)

ONLINE SELF-DIRECTED

LEARNING

(ASYNCHRONOUS)

Data show a strong

incentive for self-

directed learning

and a decrease in

courses taught by

instructors.

# The path of Corporate

Education

Source: “eLearning Trends and Developments Survey”. Easygenerator, March 2014.

Adjust the pace of

instruction to make it

more individualized

Adjust the approach to

learning, to make the

instruction unique

Allow users to choose

their own learning

itinerary

Adjust the format used to

present the

content, alternating

between text, video and

audio

Stimulate the interests

and experiences of the

individual

Source: Top 10 eLearning Trends For 2015

Learn through

networks and

internal

communities

Learnthrough online

courses

(compared to 17%

in classrooms)

Agree that the

availability of

learning

contents in

their mobile

phones is

essential or

very useful

Want to

learn at their

own pace

Learn what

they need to do

their job through

searches on the

Internet

# How to make training more flexible

#Perspectiva of who wants to learn

#Us?

• To have an impact on SENAI's businesses

• To reduce the time required to build the solution

• To reduce costs and optimize the reuse of contents

• High quality programs and courses

• To get know the audience more and more

• To provide innovative Corporate Education services

• To promote collaborative learning

• To engage employees in building solutions

• To generate intelligence from the training process

#Challenges

#The Audience

SESI SENAI

# Managers of Operation

Units# Teachers of Operation

Units

SESI SENAI

2,689 2,504 11,766 15,060

5.193 26.826

32,019Managers and

Teachers

# Fixed Units

# Mobile Units

SESI SENAI

749 580

423 449

2,201Units

Operating

Units

Technicians

SESI SENAI

11,061 7,896

18,957

2015’s FIGURESUNIGEST

50,976Total audience - Industrial businesses

#The UNINDÚSTRIA process

Mapping of Profiles Survey with the Units'

Leaders

2015

Style Manual

Free Courses 25 Courses5000 Teachers

600 Managers

500,000 hours

2016's Figures

ITA Master's Degree

Solutions

Games and

SimulatorsLearning

Collaborative

Pedagogical and

Technological

Refresher

Courses

Mobile

Learning

Lectures

Virtual

# CLIENTS ARE RIGHT, UNDERSTAND THEM

# THE CONTENT IS IN OUR ORGANIZATION

# FOCUS ON STRATEGIC SKILLS

# QUALITY IS NOT ALWAYS SYNONYMOUS WITH HIGH COST

# GIVE AUTONOMY

# USE THE RIGHT TECHNOLOGY

# GET TO KNOW YOUR AUDIENCE

Thank you!

MARCIO GUERRA

[email protected]

+55 61 3317-1100

SESI and SENAI Corporate University

Directorate of Education and Technology - DIRET