Communication Skills For Classroom

ManagementPresented by:NithiaSabrinaLinda

What is Communication Skills?

• “Communication is the act or process of transmitting information about ideas, attitudes, emotions, or objective behaviour”.

(Miriam Webster Dictionary 2010)• In education, “it is a process of interchanging

thoughts, feelings and information that moves the education forward” . ( Jones, 2000)

• It requires a sender, a message and a recipient.

• The intent communication can take place either with the presence or aware of the recipient.

• Communication can occur at vast distances in time and space.

• It requires the communicating parties to share an area of communicative commonality.

• The communication process is completed once the receiver has understood the message.

Effective Communication

• It is an excellent quality in a communication where the receiver understands the sender’s message and is capable of conveying it to other people.

• This can be achieved by choosing words carefully, and selecting ones that represents the thoughts and feelings in a non-judgemental way.

Skills for Effective Communication

• Staying focussed• Effective listening skills• Making eye contact• Body Language• Attitude• Speaking clearly• Being polite• Keeping an open mind

PERSONAL CHARACTERISTICS OF GOOD COMMUNICATORS

Even in today’s electronic age, effective interpersonal communication skills are a key factor in your

professional and personal success.

Unfortunately, communication doesn’t come naturally for everyone.

but…

GOOD NEWS!!!!

You can learn good communication skills by learning from the best communicators and the

easy and yet effective techniques!

1. Remember pupils’ names, greets them in a friendly manner and speaks to them with courtesy and respect. Give respect before you can gain one!

2. Always send suitable non-verbal messages that supports his words as he knows that what is communicated non-verbally can be more meaningful than words. Actions speak louder than words.

3. FOCUS! FOCUS! FOCUS!Focuses on the person with whom he is speaking making the person feel very important, which enhances the effectiveness of the communication.

4. Listens effectively as listening is an effective way to show interest in another person. Effective listening: Remaining silent Nodding in agreement Making little response noises Using prompters, “interesting” “tell me more” Asking pertinent questions to show one is paying

attention (open-ended questions)

5. Masters the rules of etiquette and good manners to be positive and polite (vital for effective interpersonal relationships!)

6. Read great books to develop communication skills. Learn the proper way to speak well. “Speech is a mirror of the soul. As a man speaks, so is he.”

HOW EFFECTIVE COMMUNICATION SKILLS HELP BUILD GOOD ESL LESSONS

Promote pupils’ self esteem

• Pupils will feel that their thoughts/ideas are appreciated when teachers listens to their opinions.

• Increase self esteem and confidence.• Confident pupils: less likely to 2nd guess their

answers on tests.• Self-assured pupils: speak up in class.• Class participation leads to increased learning for

the entire class.

Build teachers’ self confidence• Boosts teachers’ confidence over time.• Helps to effectively deals with pupils.• Able to deliver lessons effectively.• Motivate & inspire pupils to excel in studies.

Preventmisunderstanding

• Minimize the risk of misunderstanding among pupils.

• Teachers will be able to deliver their lesson in the best possible way.

• The use of various communication strategies to ensure that the lesson is well understood & the pupils achieve the learning outcome.

Improve class performance

• Improvement in the overall class performance.• Teacher can gauge the effectiveness through

their pupils feedback.• By asking questions, teachers can determine if

their pupils were able to retain the information.• Less room for misunderstanding, thus the pupils

will learn better and this will contribute to better class performance.

COMMUNICATION

VERBAL & NON – VERBAL

Verbal Communication

The sharing of information between individuals by using speech (words and meaning).

Managing verbal and non-verbal communication

Managing verbal communication

Informing pupils and conducting instruction

• Regularly done in the classroom• After the lesson, the teacher checks on the

students’ understanding• Eg: Asking questions

Conducting instructions

• Teacher uses most of the communication skills to:

• > gaining attention• > provide motivation• >give directions• >explain concepts• >provide feedback• > redirect inappropriate behaviour

Gaining attention

• Eg:• “Hello, hello”• “Simon says, listen”• “Freeze”

Providing motivation

• Teaching is not only imparting knowledge, but, a process of nurturing one’s growth.

• Teachers should boost the pupils’ interest and motivation

• Eg:• Teacher Nithia: I know you can do it!• Teacher Sabrina: Why are you so slow? It’s an

easy question!

Giving directions

• Teachers should give instructions which are:• >Clear• > short and precise• > model what he means and show examples,• > check to make sure pupils understand

Posing Questions

• It keeps pupils focussed and active• Follows Benjamin Bloom’s hierarchy of

thinking:• > memory comprehension, application,

analysis, synthesis, and evaluation.

Providing Supportive and corrective feedback

• PRIVATE(individual focus)• To boost the self-esteem• “This is the best work I have seen you do”

• PUBLIC(group focus)• To give reminders or procedures• “It seems many of you making the same

mistakes. Let me explain it to you”

Redirecting Inappropriate behaviour

• Teacher needs to be aware of it.• Pupils can normally put back on course

through redirections such as:• “Aini. You need to finish it five minutes. Let’s

see if we can finish this. I will help you”.

Managing non-verbal communication

Eye contact

• Direct and powerful form.• It conveys candour and openness.• Downward glances: Modesty• Eyes rolled upwards: Fatigue• This avoids, unnecessary use of the voice.

Paralanguage

• Tone, pitch, quality of voice, convey emotions correctly regardless of the content.

• Voice is important as the complement of the message.

• As a speaker, one should emphasis on the paralanguage items.

Cueing/ gesturing

• Cueing may involve consistent gestures that may suggest or indicate the teacher’s instruction.

• Eg: Teacher holding book in the air-> indicates, pupils should take out the book.

• These enable the teacher to save lot of energy.

Pausing

• Teachers need to stop or pause, when the students are making noises.

• It is effective in gaining back the attention.• It must be done deliberately and dramatically.

Moving in

• There will be pupils who won’t be giving attention, simply chit-chatting.

• Rather than yelling put their name, teachers can move deliberately towards the students who are creating chaos.

• Teachers can lean over to the students and have a facial expression, which is self-explained.