Managing Worldwide Operations and

Communications with Information Technolog

Volume 1

2007 Information Resources Management Association

International Conference

Vancouver, British Columbia, Canada May 19-23, 2007

Mehdi Khosrow-Pour

Information Resources ManagementAssociation, USA

IGI PUBLISHING

Hershey • New York

INFORMATION jCJ.BLIOTHEK

UNIVERSITATSBIELIOTHEKHANNOVER

Table of Contents

Accounting Information Systems

On the Determinants ofEnterprise Risk Management

ImplementationKurt Desender 115

Anticipated and Unanticipated Consequences ofthe Development

ofAccounting Information Systems

MohamedA Llbannan 440

CEOs Survival SOX Strategics Over the Long Term

Parviz Partow Ncnnd & Brad Cikra 1061

IT Audit Process Quality Improvement ractors

Jeffrey W Methout & Douglas V Havelka 1195

Intioducing Computerized Accounting Information Systems in a

Developing Nation Egyptian International Motors Company

(EIM) Case StudyKhaledDahaiiy 1464

IT 1-raiids and Audit Risks Evidence of Improvements

SaeedAskary 1590

Business Process Management

Supporting Interorganizational Processes with Interaction Hows and

Business Rules

Pete) Rittgen 13

Transforming Procurement in the UK Immigration Directorate

Elayne Coakes & Nanette Young 17

Multi Grounded Development ofEnterprise ModelingMethods

The Case of SIMM

Pete) Rittgen 22

Enterprise Architecture Using the Zachman I ramework AModel

Driven Approach///; Some Fatolahl S Stephane & Timothy C Lethbridge 65

On the Definition of Exception Handling Policies tor AsynchronousFvcnts in WorkflowPioccsscs

Belinda M Carter & Maria E Oilovska 180

Innostructure Managing Innovation as Business-Critical Infrastructure

RonFulbnght 194

Towards Early Consideration ofNon-runctional Requirements at the

Business Process Level

SebastianAdam &JoergDoeir 227

Business Process Improvement and Organizational Theory The

Missing Link

FeraiAbou Moghdeb Marta Indulska & Peter Gieen 253

Design ofWeb Information System Process-Oriented

Roberto Paiano Anna Lisa Guido & Leonaido Mangia 373

Business Processes Modeling as Social Systems

Joseph Barjis 548

Multi-Level Delegation for Flexible Business Process Modeling

Oumaima Saidam & Selmin Nurcan 643

A Prescriptive Approach to Business Process Modelling

Yishu Ding 650

Variability in Business Process Families

Colette Rolland Naveen Prakash & Rim-Samia Kaabi 672

AFramework for Business Process Modeling andAlignment

Artui Caetano Marielba Zacanas Pedro Sousa

Antonio Rito Silva & Jose Tnbolet 683

Business Process Analyses, Modeling and Simulation tor

Geo Political Risks and Crisis Management

Franc is Rousseaux, & Kevin Lhoste 920

Business Process Management for Collaborative Businesses

Philipp Waltei & Ditk Weith 954

Smooth ER.P Migration by Using Next Generation Distributed

ERP SystemsLarsFiank 1026

Business Process Optimization Using Simulation

Joseph Barjis & Matt Hall 1096

A Competitive Intelligence (CI) Value Model lor Companies

Richard T Barnes & P Candace Deans 1106

Critical Features in Business Processes Modeling

Vincent Yen 1109

Knowledge Based Approach fori ilhuania Knowledge

Cluster's Origin Development and Vision

Jingis Samultvidws 1154

Settmg-Up a Business Process-Support Organization

Jmgen Witlems Petet Willaeit, & Dirk Deschoolmeester 1275

A Study into the Critical Success Factors When Implementing

Business Process Management SystemsPascal Ravesteyn 1291

MIS Shaped by Business Process Models

James Perotti 1339

Customei Relationship Management Systems

Adoption ofCRM in Higher Education

Chitra Nan Susy Chan A Xiaowen Fang 221

Critical Success Factors for Mobile CRM A Research I ramework

Chandana Unmthan Ross Smith & Bciido Fraunhoh 261

The Importance of Emotional*

Features in Web-Based CRM

SystemNoor Raihan Ab Humid & Ah Khatibi 454

Automating Customer C omplaints Management Through Trust

Accounts

Roman Beck & Joc/ien Franke 485

Building Customers' Trust Through Mobile CRM Related Activities

Mediating Effects ofCustomers' Commitment

Hyejunlee Changsoo S'o/w & Dong-/1 Lee 823

Influence Analysis in the Kcirctsu ofMazda

Hiroshi Kimura, Takao Ito, Kevin Vogcs, Katia Passenni,

MalotoSakamoto & Masatoshi Kataoka 892

The Quality of Human-Ccnteredncss in CRM for SFA

Hannakaisa Isomah & Cat I Erik Wikstrom 1256

Making T-Business Customer Focused AI tizzy ApproachB K Mohanty & SajjadZalw 1399

Data Warehousing and Mining

Reducing the Size of Auxiliary Data Needed to Support Materialized

View Maintenance in a Data Warehouse Environment

Lubomn Slanchev 1

The Effect ol Hidden Units in Neural Networks on IdentifyingData

Duplication Records

Abdullah Al-Namlah 40

Adapting Supervised Feature Selection Methods for Clustering Tasks

Eduardo R. Hruschka, Thiago F. Covdes, Estevam R. Hruschka,

& Nelson F. F. Ebecken 99

XML in a Data Warehouse Design: Performance Evaluation UtilizingGeological Data

Behroo: Seyed-Abbassi, & LoriSlowers Pusey 216

Mining Multiple Markets' Exchange Rate; An Artificial IntelligenceTools SurveyChiu-Che Tseng 288

Challenges in Building and Maturing of a Telecommunications

Business Intelligence Solution in a Developing CountryD. P. duPlessis, & T. McDonald 387

Data Mining ofCrime Research Information Statistics Portal: The

Experience and Lessons Learned

Christopher Dondanville, Xihui Zhang, & Ted E. Lee 430

Indian Agricultural Data Warehouse DesignAnilRai, Sree Nilakanla, & Kevin Scheibe 535

Generic Query Toolkit: A Query Interface Generator Integrating Data

MiningLichun Zlni.C. J. Ezeife, & R. D. Kent 1122

Misplacing the Code: An Examination ofData Quality Issues in

Bayesian Text Classification forAutomated Coding of Medical

DiagnosesEitelJ. M. Lauria, & Alan D. March 1218

Data Mining in Higher Education: Mining Student Data to Predict

Academic Persistence

DerekAjesam Asoh, Bryson Seymour, & John Janecek 1332

Research Problem in Distributed Data Warehouse Environment

Karima Tekaya 1462

Dynamic Distributed Data Warehouse DesignKarima Tekaya 1594

Database Management TechnologiesConceptual Design for Personalized Situation-Aware Information

Seeking and Retrieval Services in Data Intensive Domains

Nong Chen, & Ajantha Dahanayake 444

Temporal Categorization for Data OrganizationBehrooz Seyed-Abbass, & Patrick O, Crews 568

An Optimal Query Execution Plan for Database SystemsHassan Pournaghshband, Vahab Pournaghshband, &Shahriar Movafaghi 648

Concurrent Engineering: A Roadmap to Software Engineering,Database, and Data Warehouse TechnologyShahriar Movafaghi, Hassan Pournaghshband, &

J, Stephanie Collins 1115

XML and Relational Data Integration: Best Practices and the

Database Course Experiences

DavidOlsen, & Vance Cooney 1162

Dealing with Data Warehouse Transaction Processing Truncated Data:

Case Study of SQL Server2000

Carin Chuang, & Kiian-Chou Chen 1387

Decision Support TechnologiesSaving Endangered Species: The Application ofComputer-Based

Radio Coverage Modelling to Wildlife Telemetry SystemsDavid Wilton 329

A Decision Support System for the Ecological Selection of a FacilityLocation: A Multi-Criteria ApproachG. Thanos, M. Or. Vrachopoulos, A. P. Kakouris, M. K. Koukou,&A. 0. Thanos 655

Supporting EBAO Planners by Distributed Ontologies and a Templatefor Objective-SystemsTobias Lehmann, & Andreas Karcher 737

ForecastingTrading Rule Performance Using Simulation

Paul Lajbcygier 1018

A Multi-Criteria Decision Support System for Selecting Cell PhoneServices

Andre Yang, Sajjad Zahir, & Brian Dobing 1033

Dynamical Enhancement of the Large Scale Remote Sensing Imagery

for Decision Support in Environmental Resource Management

Yuriy V. Shkvarko, AlvanE. Villalon-Turrubiales 1335

The Effects of User Interface on Decision Making in Mobile and

Traditional Environments: A Comparative Model

HuaDai, MuhammadNaveed Baair, & Hamid Nemati 1472

Building Ensembles Using Decision Tree Metrics Based Meta-Trees

Peter Kokol, & Gregor Stiglic 1529

Ontology Negotiation in an Intelligent Agents Dynamic System for

Military Resources and Capabilities PlanningMarc Rabaey, Celine Van Damme, Eddy Vandijck, &

Koenraad Vandenborre 1586

Distance Learning Technologies

An Exploratory Investigation of Instructors Acceptance ofE-LearningHassan M. Selim 270

A Story on "Story Telling" in a Virtual Learn-Work Environment

PaulOord, & Cecile K. M. Crutzen 411

Towards a Framework ofBiomctric Exam Authentication in

E-Learning Environments

Michelle M. Ramim, & Yair Levy 539

Internet Communication Technologies and Networked Learning:

Identity FormationThrough Social ExchangeElaine Laflamme, & Heather Kanuka 877

The Interface Design for Learning Environments via Web Using the

Multiple Intelligences Theory and the Ergonomic and Usability

Criteria

Simone de Paula Silva, Simone Cristina Pfeiffer, &

Andre Vinicias Moraes de Costa 975

A Case Study ofa Project-Management-Centered (PMC) Approach to

Knowledge Management in Online Learning Environments

TomPetz, & Meg Yanalunas 1054

The Future of Real Time Communications in Online LearningRichard Caladine 1074

Communication Mode and Satisfaction with MentoringRosemarie Reynolds, Michael Williams, Dawna Rhoades, &

Shirley Fedorovich 1160

Cohesion in Distributed Teams

Rosemarie Reynolds, & Shirley Fedorovich 1214

Real-Time Virtual Learning Environments

Solomon Negash, & Marlene V. Wilcox 1234

Adaptive E-Learning Using METOD

Simon Kocbek, Peter Kokol, Matej Mertik, & Petra Povalej 1374

E-Business Research

Design ofReputation Systems in Online Auction Marketplaces: A

Comparative Market Study

KaiRiemer, & Dorothee Korn Ill

Business-to-Business Transaction Diffusion: X12 Standards

Moses Niwe 302

Financial Performance of Internet and Brick-and-Mortar Companies:A Comparative Analysis

MyungKo, & Narcy: Roztocki 426

Adoption of Internet Banking in Hong Kong Using Stakeholder

AnalysisChun Kit Lok 493

The Impact of Transactional E-Commerce on CPAs' Perception of

Audit Risk: Preliminary Results

Steven T. Breslawski 601

Application ofDelphi Technique for Development of E-Readiness

Assessment Model: A Study on Small and Medium Enterprisesof Iran

Mohammad Fathian, Peyman Akhavan, Maryam Hoorali, &

Mostafa Jafari 632

E-Commerce Adoption Factors for SMMEs: Supporting Cases from

South Africa

S. C. Warden, & I. M. Motjolopane 701

PiediUing Online Auction Closing Price Using Grey System TheoryPatricia Anthony, Deborah Lim, & Ho Chong Mun 709

Enterprise Architecture Evaluation A Case Study on the Purposes ofEnterprise Architecture for E-Business

Nitesh Bharosa, Manjn Janssen, & Rene Wagenaar 834

Issues and Challenges Facing E-Entrepreneurship and E-Innovation

Fang Zhao 945

Degrees ofDelight A Model ofConsumer Value Generated byE-Commerce

Laura Lally 1006

Deployment ot Electronic Commerce Tools in the Business-to-Business

Services Context

Jan Salo, & Heikki Karjaluoto 1030

Financial Services in Web-Based Platlorms

Radoslav Delma, James Azzopaidi, JozefBucko, Tylei Frank,

& Petei Mihok 1273

Virtual Negotiations Intended and Unintended Interactions with

Incentive Schemes

Ralph H Greenberg, Penelope Sue Gieenbeig, &

Sakthi Mahenthnan 1367

Oigamzational, Environmental and Technological Determinants of

L-Commerce Adoption in Botswana

Faith-MichaelE Uzoka, & Geoffrey G Seleka 1421

Determinants of Marketer Satisfaction with the Choice of Electronic

Marketplace TypePeter C Knight 1436

Understanding Context of Electronic Messages Between Diabetes

Patients and PhysiciansKama Ilvonen 1466

E-Collaboration

Trust Within the Established Inter-Oiganizational Information

Sharing SystemPeter Mihok, & Tyler G Frank 132

Effects ol Individualism-Collectivism in Computer SupportedCollaborative Learning

Ymgqin Zhong, & John Lim 382

E-Collaboration Tools for Government Funded Projects

NHLBI-PEN Approach and Solution

Gianluca De Leo & Karen L Wooley 714

leehnical and I ogical Issues Arising Irom Collaboration Across

Multiple OrganisationsAbbass Ghanbaiy, & Bimvan Unhelkar 906

Slriictui ing the Market for E-Collaboration Systems A Study Based on

Cluster AnalysisKaiRiemer 1042

E-Collaboration for Quality Assurance in Higher Education

Juha Kettunen, & Jsmo Kantola 1089

Collaborative Business Process Engineei ing "CPBE" Across Multiple

Organisations in a Cluster

Abbass Ghanbary, & Bhuvan Unhelkar 1117

The Effect ofGender on Performance in a Web-Based Knowledge

Communication Task

Ruth Chatelam-Jardon Jesus Carmona, NedKock,

Alicia Cavazos-Garza, & Vanessa Gaiza 1132

Arc Schools Ready to Go Online? A Case Study ofTen Secondary

Schools in the Sydney Metropolitan Area

David John Smith 1303

Tnist and Leadership in Virtual Teams

Kristi Lewi? Tyran, Craig K Tyran, & Morgan Shepherd 1319

The Influence of Contribution Visibility on Participant Satisfaction 111

Electronic BrainstormingAlex Ivanov, & Dianne Cyr 1326

Electronic Commerce Technologies ManagementI ow Budget E-Commerce Solution for a Dental Supply Company

David Gadtsh 609

Electronic Commerce Adoption Approaches by SMMEs Western

Cape, South Africa

/ M Motjolopane, & $ C Warden 728

The Value ofVirtualization for Web Environment

Jean-Pien e Kuilboei, & Noashm A shrafi 861

Antecedents of Online Trust and Acceptance ofE-Commerce

Amber C Hwang, lerence T Ow, &

Veronica D Hwton-Hudson 1345

Electronic Government Research

Distribution-Collaboration Networks (DCN) An OrganizationalTransformation Perspective on the Development of E-Govemmcnt

Services

Konstadmos Kutsikos, & Dimiti10s Makropoulos 106

E-Commerce Practices in the Public Administration A Spanish Case

Catmen de Pablos Heiedero, & Eva Pelechano Baiahona 1083

The SOX-HIPPA Impact on the Legal System A Case Study of a Law

Firm

Stan Lewis Ernest W King, Scott Magiudei, & Eddy J Burks 1104

lowards Metadata and Data Standards lor Semantic E-Governance

Services in India

Devika P Madalh 1150

1he Impact ofBusiness Process Modeling During the Implementationof Electronic Records Management Systems Theoretical

Framework and Empirical Studies

Kerstin Fink, & Dommik Grimm 1199

Promoting the Economic Development Through the IT Industry in

Mexico The PROSOFT ProgramDemise Campos-Gaiaa, Luis F Luna-Reyes &

J Ramon Gil-Garcia 1203

Improving Access to E-Governmcnt Piocesses

Norbert Kuhn, Stefan Naumann, & Stefan Richter 1205

Collaboration Models or What Does It lake for Collaboration to

Become a Common Asset?

Bai bara Fhlgge 1249

The Role of Citizen Trust in the Success ofE-Government

Benoit Jeanson 1289

E-Government and Its Impact on the Informal Sector in TurkeyVichuda Nui Polatoglu, & Levenl Erdogan .

1416

Entcrpi lse Inlormation Systems

Achieving Business Benefits from a Global ERP Implementation

LonameJ Staehi 449

Critical Success Factors in "Best of Breed" ERP Implementation

Mary Sumner & Joseph Bradley 526

CIO's Perspectives of Critical Issues in ERP UpgradeFan Zhao 597

Implementation Differences Between DSS/BI and OtherTypes of

Information Systems

Efiem G Mallach 870

ERP II System Vulnerabilities and Threats An Exploratory StudyRichardS Swait, BryanA Marshall, DavidH Olsen, &

Robert Eibacher 925

Utility Computing and Its ApplicationsSri Madhisetty 1037

A Grid Based Approach for Dynamic Integration and Access ol

Distributed and Heterogeneous Information Across an

Enterprise

SwapmlS Bagul, Nllesh Ranade, Aditya Shaima D J Acharya,

Sumit Kumar Bose Srikumai Krishnamoorthy, Dheepak RA

Sweta Mistry, & Shubhashis Sengupla .1157

Alignment and Integration of Competitive Intelligence Systems

A Case Study

Donglm Wu, & Pang Zhao 1164

Integrating Microsoft Dynamics GP Enterprise Resource PlanningSoftware into a School of Business Curriculum Research in

ProgressJerry Flatto 1227

Critical Success Factors ofERP ImplementationsM Gordon Hunter, & Susan K Lippert 1232

ERP Conception to Completion Issues Experienced by Indian SMEs

Seema Sharma, Colin William John Giay, &Elizabeth Mary Daniel 1283

The Effect ofthe Combination ot Business Characteristic with ERP

Implementation Strategies on Firm Performance

Yong Jin Kim, Jinyoul Lee & Paum Katei attanakul 1311

Pre-Mortem Factors for ERP Projects Preliminary FindingsJohn J Sullivan, Mela Wyeth, & Wade M Chumney 1418

AWeighted Average Scale for Multi Stakeholder Evaluations of

Enterprise System Success

Sharmistha Dey, & Darshana Sedera 1432

Everyone Is Different1 Exploring the Issues and Problems with ERP

Enabled Shared Service Initiatives

Darshana Sedera 1434

The Web Service-Based Combination ofData and Logic Integration in

Federated ERP SystemsNico Biehm & Jorge Marx Gomez 1559

Geographic Information SystemsAn Evolutionary Framework for Strategies ol Spatial Technologies

Case Study AnalysisJames B Pick 236

A Data MiningApproach Using Geographic Information Systems Data

for Predicting Voting Behavior in the Presidential Election of2004

HamidNeman Ian Andrew, & Petei Amidon 1567

Global IT ManagementThe Whole World at Work Managers Around the Globe Describe Their

ITExperiences - Suggesting a New Framework for Global IT

Leadership DevelopmentPati icia Shafer, &BarbaiaA Trautlein 902

Does Economic Freedom Enhance the Impact ofTechnology on Global

Productivity'Kofji N'Da, Ashok Robin, & Thomas Ti ibunella 1028

Knowledge ManagementApproaches and Knowledge Gaps in

Organizations

Nastaran Simar Asl, & Hossein Rahmanseresht 1427

Technology and Globalization ACritical Teaching and LearningInitiative for Business and the MBA

James L Peiotti & Valerie S Perotti 1630

Human Computer Interaction

Would the Best Candidate Please Step Forward'' Reflections on the

Pros and Cons of Different Support Mechanisms for

Online-Questionnaire DesignAmon Cooper, & Jo Lumsden 127

Presenting Technical Drawings on Mobile Handholds

GeoigA Fuchs, Hans-Jbrg Schitlz & HeidrunSchumann 231

Enhancing User Interactive Experience Through Diasponc

Reception

Pai-Ling Chang 351

A Usability Framework for the Design of Assistive Technology to

PromoteAging in Place

ShirleyAnn Becker, & Flank Webbe 522

Multimodal Language Processing Using NLP ApproachesFernando Fern, Patrizia Grifoni, & Manuela Tersigm 573

Study on How Service Usefulness and Privacy Concern Influence on

Service AcceptanceSeonAh Choi, JoonSeok Hwang, Heejai Choi & Zoonky Lee 697

Constraint Relaxation on Topological Operators Which Produce a

Null Value as Answer to a QueryAnanna D Uhzia Fernando Fein, Patiizia Grifoni, &Mawizio Rafanelli 828

Usability and Emotional Obstacles in Adopting E-Learning ACase

StudySaunaJitutinen & Pertti Saai iluoma 1126

Ensuring Equal Access to Technology Challenges of Providing

Assistive Technology Service for Individuals with Disabilities

Hwa Lee, & In Lee 1338

Effects ofColor and Gender on the Perceived Attractiveness of

Websites

Constantinos K Cowsans, Sarah Swierenga & Ethan Watrall 1362

Usability Attributes of the Celluloid Interface Perceptions of

Interactivity in the Age of"Blade Runner"

JohnLenarcic 1440

Human Side ofIT

Towards Augmenting Human Affordancc in Evaluation of

Agreement/Disagreement Phrases

Masayuki Ihara & Mmoru Kobayashi 31

Improving WorkAutonomy in Workflow Systems A ConfigurationChoice

Irene Vanderfeeslen &HajoA Reijers 149

Evaluating Students'Acceptance of the Discussion Forum in the

E-Lcarning Context

Kamla Ah Al-Busaidi 507

Impact of the Use ol Communication Technologies on the Work-Life

Balance ot Executive Employees

Uthpala Senaiathne Tennakoon 557

I he Powerof Inlormal Networks A Perspective ofTwo Studies

Irena M Ah 623

Improving Organizational Systems Incorporating General Systems

Theory and Design PrinciplesEdward Garrity 663

Geeks and Gods ICT's Debt to the Arts

Karen Simpson Nikakit 677

Trouble in Computing Taking "Positions" in the Discipline of

ComputingSheila French 733

Modeling Organizational Competencies for Business Process

Description and AlignmentJoao Pombmho, Artur Caetano Marielba Zacarias, &

Jose Tribolet 776

Applying Domestication How the Internet Found Its Place in the

Home

Deirdre Hynei 799

Responsibility in User Participation in Information SystemsDevelopmentRafael Gonzalez & Ajantha Dahanayake 849

How Work System Formalization and Integration Impact IS Funcation

Performance in Manufacturing Firms

PatrickJ Rondeau T S Ragu-Nathan, & Mark A Vonderembse 994

IT Tools Supporting Public Relations Campaigns

WitoldAbramowicz, Agala Filipowska, Tomasz Kaczmarek &

MaiekKowalkiewicz 1077Information Shaping During Data Flows in Professional Kitchen

Processes

Teija Taskmen Taija Tiamen Rntta lutkkanen, Pertti Harju,Deudre Hynes, & Cihan Cobanogltt 1264

A Model to Explore IT Career Barriers for Girls/Women

Donna M Grant & Linda V Knight 1281

Internet Commerce Adoption in the GCC Countries

Zeinab Karake Shalhoub 1573

A Framework Examining the Customer's Expectation and Cellular

Phone Service

Jengchung V Chen, & Yu-hlsten Wang 1605

Information Communication TechnologiesLearning Objects and Semantic Web m Education From Students'

Analysis to New Perspectives for Their Use

Antonio Cartelli 78

An Evaluation Framework for Requests forProposals ofMunicipalWireless Networks A Case Study ofTluee Municipalities

Greg Brabander Pat Cahalan, Kim Douglas, Chris Maiek &

Samuel C Yang 145

The Open Catalogue ol Manuscripts in the Malatestiana LibraryBalance and Perspectives

A Cartelli & M Palma 225

Performance Analysis of3-Stage Cell Search Process in WCDMA

System

Shailendra Mishra & NtpurSingh 296

ICT for Higher Education in Sudan Issues and Perspectives

AymanAbdelMotti Suhman Murali Raman RaihanA Hamid 971

The Impact ol an ICT Project (Health Infoimation Systems

Programme)on theWork Practices ofHealth Workers in Primary

Health Sector A Case Study from India

Zubeeda Banu Quraishy I486

Information Ethics and Intellectual Property Issues

The Consumer Ethies of the Virtual Environment An Aetiology

SawaiPapagianmdis \56

Software Piracy Determinants Among University Students An

Empirical AnalysisAltaian Butt &AdeelI Butt 474

Experiences in Ethical Usability Testing with Children

Kirsten Ellis Marian Quigley & Mark Power 518

I rust Issues in Supply Cham Management

RobertA Schullz 1135

An Analysis of the Effectiveness ofLaw EnforcementAgainst

Online Music Piracy

Kaveepan Lertwachara AntenehAyanso & Alemayehu Molla 1189

Personal Information Privacy The World Has Changed

%e Conger1242

Intelligent Collaboration The Paradox of Ethical Agency" and

'Corporate Governance"

Tagelsu Mohamed Gasmelseid 1483

Study on Factors Underlying Students' Ethical Decision Making in

Music File SharingJohn J II Im 1565

Inloi million Quality Management

Quality and Decision Variables Impact-rocuscd Taxonomy

ZbigniewJ Gackowiki 198

Ensuring Data Quality for Asset Management in Engineering

OrganisationsShien Lin ling Gao & Andy Koromos 433

Examining Data Cleansing Software Tools for Engineering Asset

Management

Vivek Chanana, &Andy Koromos 604

Improving the Quality of Online Consumer Communities

Irene Pollach 916

Quality Aspects in Ontology-Based Information Retrieval

DarijusStrasunskas & Stein L Tomassen 1048

E-Commerce and Health Care Web Site Quality Comparing and

Contrasting End-User Perspectives

Cynthia LeRouge Gianluca DeLeo & Reuven Levaiy 1348

Approaches to Valuing Information Exploratory Research

Nicholas L J Silburn & Jean-Noel Ezmgeard 1425

The Effect of Information Quality on Surgery Process Variation

LatifAl-Hakim1497

Inlormation Security Management

Healthcare Inlormation Assurance Identification Issues

Ludwig Slusky280

Reviewing 802 11 Wireless LANs Security ACase Study

Approach

YueCai AJalroA Gutiirrez324

Security Excellence Fusing Security Metrics into a Business

Excellence Model

Clemens Martin & Anaiuya Bulkan 583

ANovel Method for Securing Online Databases

Stephanos Mavi omoustakos898

Information Security Policy Taxonomy and Development Issues

LechJ Janczewski 941

Terror Spam and PhishingTomer Ben-Ari & Ron Rymon 1000

A Human-Centric Approach to Simulation of IS Security Dynamics

Mark Rounds Norman Pendegraft & Cat ol Taylor 1128

Information Systems Research

Towards Mcasunng the Complexity of Information Systems A

Language-Critique ApproachChi istoph Rosenkranz & Roland Holten 57

AResearch-Driven View ofConceptual Modelsas Instruments for

Information Systems Research

Christoph Rosenkranz & RolandHolten 61

Simulation-Based Decision Support From Experience Towards

Knowledge

Mnoljub Kljajit Andiej Shaba Mirjana Kljajic Boistnai ic

Davoi in KofjaC136

A Purposeful Framework lor IS

Gaye Lewis257

A Concept Map of Information Systems Research Approaches

Rafael Gonzalez & Ajantha Dahanayake 845

Evaluating Relationship Implementations Performance m

Object-Relational Databases

Maria Fernanda Golobisky & Aldo Vecchiettt 929

Complexity and Dynamism in the Information Systems Domain

Yasmm Merali 959

Host Based Intrusion Detection Architecture for Mobile AdHoc

Networks

Prabhudutta Ray967

Towards a Meta-Model for Socio-Instrumental Pragmatism

Peter Rittgen & DiegoArmando Obeso Trejo 1013

Re-Conceptualising IS Research A Mindlul Process

KayFielden1146

I he Management and Engineering of lT-Intensive Systems A

Systemic Oriented View

Manuel Mora Ovsei Gelman Jorge Macias-Luevano &

Francisco Alvarez1448

Evolving Stochastic Context-Free Grammars Using Genetic

AlgorithmAnupam Shukla & Devesh Naiayan

1479

Infoimation technology Education

Teaching JavaIM ManagingInstructionalTactios to Optimize Student

Learning

Henry H Emurian9

The Impact of Australian Legislation Upon an IT Degree

Considerations and Response

Grace Tan & Anne Venables 70

ImprovingClass Participation by Asian Students

/ndraii all Nataatmadja Alan Sixsmith &

Laurel Evelyn Dyson74

Keeping High Quality in Higher Education with Less Funding

Possible?

Juha Kontio141

Professor SMILELeads theWay to a New Dawn for Information and

Communication Technology Education

AnilShaima KhalifaAhAlsmiaidi Demetnos Hadjigeoigiou

& Stephen Boylan 168

leaching Online Infoimation Systems Courses with Virtual Machines

Li Chao202

End User Computing and End User Development Exploring

Definitions for the 21st Century

SandiaBarkei249

Is Optional Web-Based Seminar an Effective Way of Learning as a

Part ofInformation Management and Information Systems

Development Course?

Pekka Makkonen284

IT Educational Challenges fortheInternet Generation

WaiKLaw 354

Teaching Systems Analysis and Design Using the Process Game

Charles A Suscheck, & RwhaidA Huff 515

Examining Instructional Interaction and Student Peisistence in

Online Education

Steven F Tello 544

Metacognition and Its Role in the Development ofTeam

CompetenciesRozzAlbon,& Tony Jewels 618

MIS Textbook Selection Using Analytic Hierarchy Process

Farrokh Mamagham 639

TIM TAM A Teaching Initiated Modification ofthe Technology

Acceptance Model

ConNikakis 679

Multimedia and Virtual Reality Technologies in Architecture

Education

Nicoleita Sola 1039

Information Systems Internships Student Perceptions and

Outcomes

AlanA Brandyberry, & Cathei me Bakes 1297

Performance Based Testing Can a Web-Based, Simulated Environment

Assessment Tool Measure StudentAbility in Application Softwaie

Programs''Kathleen Voge, & Minnie Yi-Mun Yen 1324

Social Networking in Web-Enhanced Courses

Karen S Nantz & Norman A Ganett 1357

An Overview of (he Role ofMath Courses for CIS Majors

Kuan-Chou Chen, & Cann Chiang 1390

Social Learning and Self-Inclusion Through Women's Web

MagazinesEls Rommes 1406

Software Can Enhance Learning A Case Study Evaluating the

Implementation ofan E-LearningTool in a Multicultural,

Tertiary Environment

Tony Richardson 1506

Web Portfolio Design for Teachers and Professors

John DiMarco 1627

ALICE lea Party AnAlternative or Supplementary Approach to

Traditional Introductory Programming Courses

W Brett McKenzie 1628

Educational Applications of Social Software and Collaborative

Technologies

P Candace Deans 1629

Experiences in Implementing a Network Engineering Technology

Curricula

Lance Hassan, Anthony Smith, & Phillip Rawles 1631

Intelligent Information TechnologiesFrom Specification to Implementation A Method for Designing

Multi-Agent Systems in a Transformational Style

Hong Lin 310

Scoring Systems and Large Margin Perceptron Ranking

Bernd-Juergen Falkowski, Martin Appelt, Christian Finger,Sebastian Koch, & Hendrikvan dei Linde 912

A Framework for Performance Evaluation of Intelligent Search

AgentsNurull Sarkar, & Naveedlqbal 990

Social Interaction with a Conversational Agent An ExploratoryStudy

Yun-Ke Chang, MiguelA Moiales-Airoyo & Maik Chavez 1138

Resource Monitoring and Rule-Based Notification Applications in

Subsea Production SystemsDai ijiis Strasunskas 1211

A User Profile-Based Approach for Adaptable Belicf-Dcsire-Intention

Software AgentsGerd Schneidei 1224

Can We Codify Professional Knowledge''Chandra S Amaravadi 1258

IRM in Government

The Use ofInformation Technology by Government in CombattingDisasters Lessons from Katnna

LawaLally 1004

ERMA Electronic Risk Management Architecture for Small and

Medium-Sized Communities

Gertraud Pemel, Elmai Beiger, & Thomas Rose 1229

The Information Steering in Government Information Resource

Managed by Administration in Welfare Sector

Jan Stenvall, Antti Syvajarvi, & Risto Hansalo 1395

F-Government in Caribbean States From Rhetoric to Reality

Stewart Bishop 1457

Issues and Trends in IT Capital Planning and Investment Management

lor the Public Sector

John T Christian 1626

IT and Supply Chain Management

An Integrated Sugarcane Phenology and an Optimization Approach

to Set Plant and Harvest Schedules Within a Mill Region

Kullapapi uk Piewthongngam, Kanchana Setthanan, &

Jakrapun Suksawat

Implementing E-Procuremcnt Systems The Promise, Reality, and

Lessons Learned

JeffPicchione, & Chang Liu

The Impact ol Information Technology Architecture on Supply Chain

Performance

Ken Dozier, & DavidChang

Strategic Alignment as a Key Factor of Success for 4PL

Development A Research Program

Laurence Sagtietto, Franqois Fulconis, & Gilles Pache

Virtual Learning Evaluation for the Development of Core

Competences in Integrated Management ofthe Chemical

IndustryV B Carmo, & K Tannous

IT Business Value

Multi-Layer Decision Support Model for Value and Cost Analysis of

IT Solutions Hierarchical ApproachTadeusz Krupa, & leresa Ostrowska

How World Leading Manufacturers Can Achieve Differentiation

T hrough E-Business New Services, Enhanced Relationships,

and Reduced Costs

Daniel Kindsti om & Christian Kowalkowski

How the Application ofManagement Information System (MIS)Affects Business Value (BV) in the Airline IndustryJerzyA Kisielmcki, & Ewa Gwiazda

ERP Contribution to Long-Term Financial Performance and the

CIO's Membership in the lop Management Team (TMf)

Carlos Alberto Dorantes, & MyungKoPerformance and IT Implementation Effects ofProcess Innovation

Docs IT Effect Exist'

Chulmo Koo, Dale Shao, Kichan Nam, & GeunsikJo

IT Evaluation Methods and ManagementStudy of the Extended Technology Acceptance Model in the

US Navy Case ol Combat Information System

Yair Levy, & Bruce D Green

File Valuation in Inlormation Lifccycle ManagementLars Ai ne Turczyk, Olivei Ileckmann, & RalfStemmetz

Web Quality Model An Application to Business Domain

Goidan Gledec

A Proposal of Integration Between IT Governance and Business

Balanced Score Card

Antonio Folgueras Maicos, Angel Gaicia Crespo &

Belen Ruiz Mezcua

Simulation ofInformation Lifecycle ManagementLars Arne Turczyk, Oliver Heckmann, & RalfStemmetz

Issues Affecting theAdoption and Continual Usage of Internet

Banking Services in Semi-Rural Areas of South Africa

Nehemiah Mavetera, & Maureen Kesunolotse

241

369

1070

1178

1365

86

502

691

1261

1376

292

347

719

873

1063

1523

Philosophical Conversations in Information Management

M, E. Burke .1626

IT Global Sourcing

Information Technology Outsourcing: An Institutional Theory

ApproachAbhijit Chaudhury, & Pradeep Kumar Mukherjee

Taking a Back Seat? Integrating Trust in E-Government Service

Delivery in South Africa

Blessing Mukabeta Maumbe, Vesper Owei, &

Wallace Taylor ,

..343

.1539

IT in Small Business

Evaluating E-Business Applications Priorities: The E-Business

Planning andAnalysis Framework

Boon Tan, & Ben Clegg 398

Mobile Data Technology (MDT) Adoption Process in Canadian

Micro and Small Enterprises: An Exploratory StudyVinod Kumar, G. Alan Pilcher, & Bharal Maheshwari 530

Business and IT Strategic Alignmentand Strategic Use ofIT in

Small Firms

Chia-anChao 1254

A Marketing Model for Innovative Software Products (MISP):Research in ProgressLinda Hill, & Kay Fielden 1403

The Development ofa Planning Model for the Content of Small

Business Websites

Stephen Burgess 1501

IT Management in Developing Countries

Perceived Service Quality, Relationship Quality, and IT Outsourcing

Success in Malaysian Organizations

Norshidah Mohamed, Zuraini Ismail, Husnayati Hussin, &

Ramlah Hussein 44

(IT) Management in the Organization of the Developing Countries

Azim Sahatimehr 773

Reducing the Digital Divide in Mexico: Analyzing the Impact of

Telecenters

Rodrigo Sandoval Almazdn, Mario A. Gutierrez Alonso, &

Rodolfo Torres Matus 1100

Institutions (Also) Matter in E-Government: The Case of Bolivia

Mila Gasco 1216

Evaluating Usability Factors in Three Brazilian Portals

WabnerAlves de Souza, & LuizAugusto M. Mendes Filho 1378

Information and Communications Technology (ICT) as a Vehicle for

Economic Development: Challenges Facing the Caribbean

Common Market (CARICOM) States

Patrick I Jeffers, & Rhoda Joseph 1409

Automating the Business Process Case: CairoAlexandria Stock

Exchange

SherifKamel 1514

The Impact ofCulture on the Adoption and Use of IT in the UAE:

AStudy Towards Bridging the Digital Divide Between the

UAE and the Developed Countries

George Ditsa, & Saleh Alwahaishi 1544

IT Management in Healthcare

An Integrative Framework forAchieving HIPAA-Compliance for

Healthcare Information SystemsNilmini Wickramasinghe, & RajeevK. Bali 103

Military Physicians'Assessments of a Mobile Medical Information

System: A Longitudinal Study

Shengnan Han, Ville Harkke, Franck Telard, Mikael Collan, &

Jorma Jokela 212

Towards a Data Warehouse-Based Approach to Support Healthcare

Knowledge Development and Sharing

Nevena Stolba, Tho Manh Nguyen, & A. Min Tjoa 245

Challenges in Developing a Data Warehouse to Manage the Rollout

of Antiretroviral Therapy in a Developing CountryJ. E. Kotze, & T. McDonald 406

Exploiting Process Thinking in Healthcare: Evidence of Positive

Impact on Operating Theatre Efficiency

Teemu Paavola, Kari Kalliovalkama, & Pekka Jokipii 467

Practice-Oriented Implementation ofMedical Guidelines

Claudia Reuter, Guy Vollmer, & Oliver Koch 589

Changing Healthcare Institutions with Large Information Technology

ProjectsMatthew W. Guah 852

Health Information Provision on the Web via Comparison-Shopping:

A Preliminary InvestigationYun Wan, & Susan Evans 1093

ICT Management Issues in Healthcare Coopctitive Scenarios

Mirko Cesarini, Mario Mezzanzanica, & Dario Cavenago 1111

Management of IT Systems in Primary Health Care (PHC): A Finnish

Case StudyKari Mdkeld, Irma Virjo, JuhaniAho, Pentli Kalliola,

HarriKitnmmdki, Leena Vusitalo, Markka Valli, & Suvi Ylinen...\261

Managing IT Development Collaboration

Teemu Paavola, & Kari Mdkela 1272

E-Diabetes: A Low Cost Approach to Diabetes Care in India

Jagit Singh Bhatia, Mandeep Kaur Randhawa, Harpreet Kaur,

& Sagri Sharma 1359

Knowledge ManagementTime for Reflection: Going Back to Aulopoiesis to Understand

Knowledge Management

Paul Parboleeah, & Thomas W.Jackson 49

Knowledge Losses in the Capturing Process

LenaAggestam 53

Measuring the Success ofICT-Based Knowledge Transfer: A

Preliminary StudyWeizhe Feng, Yanqing Duan, Zetian Fit, & Brian Mathews 82

The Adoption and Implementation ofKnowledge Management in

Healthcare OperationsNilmini Wickramasinghe, & Elie Geisler 91

Aspects of Knowledge Transfer in extreme ProgrammingJaana Nyfjord 95

Efficient P2P Knowledge Sharing: Performances and Incentives

Yung-MingLi, & YungShao Yeh 159

An Assessment ofTopic Areas Covered in KM Journals (2000-2005)Donnie Harp, Summer Bartczak, Todd Peachey, &

Alan Heminger 175

Exploring Change and Knowledge Management in DevelopingCountries; The CaseofIranian SMEs

Mostafa Jafari, PeymanAkhavan, & MohammadFathian 275

Knowledge Harvesting System for a Business EnterpriseN. Raghavendra Rao 339

Exploring Knowledge Management Success

Murray E, Jennex, Stefan Smolnik, & David Croasdell 378

Value Creation: The Next Generation ofKnowledge Management

C. Vorakulpipat, & Y.Rezgui 416

Knowledge Process Modeling in SME and Cost-Efficient Software

Support: Theoretical Framework and Empirical Studies

Kerstin Fink, & Christian Ploder 479

Supporting Visual Access to a Distributed Organizational MemoryWarehouse in the Web Environment

Sree Nilakanla, Les Miller, YunanSong, & LeiZIm 489

Towards a Design Theory of Autopoietie Knowledge Management

Support Systems

El-Sayed Abott-Zeid 614

The Value ofCommunities of Practice (CoPs) Within Knowledge

Management (KM)

Micky Kerr 790

Knowledge Integration: A Public Goods Approach Under AsymmetricInformation

Yung-Ming Li, Jhih-Hua Jhang-Li, & Yung-Shao Yeh 802

Assessing the Knowledge Sharing Environment Within a

Multi-National Pharmaceutical Company

Steve Smith, Thomas W Jackson, Tom Parsons, &

Holger Adelmann 811

Blending Synchronous and Asynchronous Learning Approaches for

Teaching Knowledge Management Courses

Shaheen Majid & lntan AzuraMokhtar 815

Hybrid Architecture ofOWL-Ontologics for Relational Data Sources

Integration

Nora Maiz, Omai Boussaid & Fadtla Bentayeb 857

Usability Analysis ofConcept Maps as Knowledge Discovery Tools

Abdus Sattar Chaudhry, & Lee Yee Fuang 865

Construction ofa Knowledge-Based Management System for

Organizing Energy Management and Indoor Environmental

Quality (1EQ) Related Data

Sean Hsieh, Kenny Kwan, Linda D Stetzenbach, &

DavorNovosel 8 8 f

Acquiring Problem-Solving Experience in the Multimedia Domain

Tanya Linden 1079

Integrating Stability and Dynamics of Organizational Capabilities

Through Informal Knowledge Transfer

Ines Mergel, & Hataid F 0 VonKoi tzfteisch 1278

Enhancing the Effectiveness ofKnowledge Management Systems

Using Grounded Models ofKnowledge-Intensive Work

Processes

Joachim Jean-Jules 1300

KM in Higher Education Modeling Student Help-Avoidance

Behaviors and Performance

DerekAjesamAsoh 1329

The Role ofICT in Organizational Knowledge Sharing Processes

An Exploratory StudyManeke Wenneker, Paul Nehssen, Martine vanSelm, &

Fred Wester 1380

Towards a Knowledge-Based Society The Need for a Continuous

Life-long Learning Programme - The PRILHE Project

Ana Maria Correia, & Anabela Mesquita 1424

The Evolving Concept and Practice of Knowledge Management

Seeking a Common Understanding and Definition

Elizabeth Regan 1445

AnAlgorithm for Market Intelligence Data Collection from

Heterogeneous Sources with Similarity-Based Selection

Clustering Technique Using Knowledge Maps

lapati Bandopadhyay, Pradeep Kumai, Arjya Chakravaily &

Anil Kumar Saim 1474

The Implication ofOutsourcing Practices for Knowledge ManagementSaidari Ahmad 1493

Knowledge Pre-Processing A GenericApproach Based on CompilerFunction Concepts

Tapati Bandopadhyay, Pradeep Kumar, &AmlKumar Saim 1510

Knowledge Development Innovation

MohammedDadashzadeh &AI Saber 1625

Managing Electronic Communication

Student Journalists Acceptance on Collaborative Writing Wikis

Will Wai Kit Ma, & Jei amy Yu Chan 164

Case Shidy Overcoming the Headache ofthe E-Mail Inbox ThroughTrainingIhomas W lackson 687

Improving Corporate F-mail Communications with Employees at

Remote Locations A Quantitative Study in ProgressFairlte Fuan 1442

A1-ramework for Continuous Monitoring and Assessment of

Landline Telecommunication Sectors Based on Standard

Indicators

AliAzadeh 1599

Mobile Computing and Commerce

Mobile Image Communication Using JPEG2000

Reni Rosenbaum & Heidrun Schumann 627

Security Technologies in Mobile Networking

Jonny Karlsion, Gbran Pulkkis, Kaj Grahn, &

Robertino Hermansson 667

Palm OS and Programming for Mobile Commerce

Wen-Chen Hu Lixin Fu, Wethong Hu, & Chung-Wei Lee 780

Dimensions ofAutotclic Personality in the Context ofMobile

Information and Entertainment Services

Felix B Tan, &JackyP C Chou 949

Pervasive Computing The Cause for Including Mobile Application

Development in Undergraduate IS Curriculum

KathrynA Marold 1008

Municipal Broadband Case Study San Francisco's Community

Wireless Broadband Initiative

Heather E Hudson 1141

Business and Technological Perspectives About Mobile Commerce

Rosaiito Sanchez-Morcilio 1392

Dynamic Security Scheme for MANET

A Shajm Nargunam &M P Sebastian 1489

Multimedia Information Management

Pseudo Random Numbers Based Methods lor Customized and

Secure Image Sleganography

SanjeevManchanda, MayankDave, &S B Singh 1608

Portal Technologies and ApplicationsPortals as a Multidisciphnaiy Field

Natalie Pang, DonSchauder, Tom Demson, Graeme Johanson,

&SanxtngCao 358

State Portals Empowering E-Government via Software EngineeringPaul M Chalekian 362

Reseai clung the Portal

Arthw Tatnall, & Bill Davey 365

The Influence of Culture on Enterprise Portal Design in a Global

Environment

Xiazhen Feng, Michel L Ehrenhard, JeffN Hicks, &

Yibm Hon 403

A Web Portal for Early Warning and Risk ManagementWalter Hurster, Thomas Wilbois, Fernando Chaves, &

Roland Obrecht 497

Internet Adoption Decisions in Small Businesses The Impacts ol a

Local Web Portal

Heather Fulford, & Leomdas Anaslasakis 746

Identity Management for Educational Portals

Tom S Chan 1188

A Personal Portal for Individual Resource Control SystemYih-Jiun Lee, & Kai-Wen Lien 1192

Education Portal StrategyHennk Hanke, & AlfNeumann 1577

Project Management and IT

Reinventing Gantt's Chart

DanielBrandon 206

Generating Software Requirements Specification (IEEE-Sid 830-1998)Document with Use Cases

JamesL Goldman George Abraham, & Il-Yeol Song 552

Improving Project Management Ihrough Collaboration-Aware Risk

Management Practices

Mqjgan Mohtashami, Vassilka Kirova, Thomas Marlowe, &

Fadi P Deek 756

Project Scheduling Under UncertaintyTarun Bhaskar, & Manabendra Nalh Pal 819

Knowledge Support for Software Projects

Binnder Sandhawalia, & Darren Dalcher 936

Towards an Integrated Framework of Pioject Performance

Corlane Barclay 1244

Recognizing Constraints on Project Success

Theresa A Stemhach, & Linda V Knight 1252

Component Based IT Software Project Management A New

Paradigm Shift

Ravi Agarwal 1269

Organizational Project Management Maturity Model (OPM3) A

Case Study

Sanjay Deiai, Jakov Crnkovic, & Peter Ross 1305

Project Portfolio Management An Analysis in the Brazilian Market

Leandro Alves Patah, & Marly Monteiro de Carvalho 1369

Radio Frequency Identification

The Likelihood ofRFID (Radio Frequency Identification) TechnologyInitiation The Exploratory Examination

Chulmo Koo, Sangchul Lee, DaleShao, ChangE Koh, &

GeunsikJo 184

An Optimized Service Oriented Middleware Design for RFID

Enabled Solution

Prasenjit Bhadra 578

Potential Consumer Responses to RFID Product Item Tagging and

Emergent Privacy Issues

Rebecca Angeles 839

Applying RFID to Patient Care Challenges and OpportunitiesAndiea Cangialosi, Joseph Monaly, & Samuel C Yang 1051

Diffusion ofRFID in Organizations A Perspective Based on Risk

PerceptionSanjay Gael, & Jakov Crnkovic 1308

RFIDAdoption Issues and ChallengesEric W T Ngai, &Angappa Gunasekaran 1520

Semantic Web

Incorporating Personal Information into RDF

Sabah S Al-Fedaght 119

Web Science Conceptualization of the Semantic Web

Jinyoul Lee, Sunndei Kahai, Yong-Jin Kim, Bonn-oh Kim, &

Paitm Katerattanakul 593

Semantic Web Services Approaches A ComparativeAnalysis

Umesha Sndhaiamm thy, & Anubhav Pradhan 1459

A Formal Appioach to Semantic Mediation in SOA Specification and

Proof

Patricio de Alencar Silva, Claudia M P A Ribeiro, Ulnch Schiel,

& Jose Eustaquio Rangel de Queiroz 1533

Social Responsibility in the Information Age

Corporate Social Responsibility m the Dynamic Information Age of

Inler-Syslems ConnectivityArvindAshta 420

Assessing Web Designers' Perception ofWebAccessibilityLam a Cook, & Jack Cook 561

Relational Ethics, Global Business, and Information and

Communications Technology Interconnections Explored

Andiew Cieed Ambika Zutshi, & Jane Ross 724

The Gender Pay Gap in the ICT Industry

Angela Tattersall, Claire Keogh, & Helen Richardson 742

Rural Internet Centre (RIC) as a Mean for Bridging the Digital Gap in

Rural Communities Assessment of Current Situations

Zahurm MatAji, Huda Ibrahim Nor ladah Yusop

Rqfidah AbdRazak, & Wan Rozaini Sheik Osman 1167

Surviving Domestic Violence Seeking Support in Cyber-Space

Lynn Westbrook 1294

The Contagion ofCorporate Social Responsibility in Networks

From aTechnical Competition to a Social CompetitionValerie Paone, & Yongren Shi 1316

MIS Recruitment and Retention Factors Some PreliminaryCross-Cultural Comparisons

Rodney Turner 1581

Software Engineering Methods

Evaluating Complexities in Softwaic Configuration ManagementFrank Tsui, & Orlando Karam 27

Agile Approaches to Software Maintenance An Exploratory Studyof Practitioner Views

Warien Reyes, Ross Smith, & Baido Fraunholz 265

Why Do Software Applications Fail and What Can Software

Engineers Do About It? A Case StudyPetei Kueng, & Heinnch Krause

.319

Integrating Formal Methods with Reuse Techniques

Laura Felice, Cai men Leonardi, & Ma Virginia Mauco 785

Call-Graph Based Program Analysis with Net

Waller Prms & Paul Dai byshire 794

An Approach for Rapid Creation of a Virtual Software Development

Team

Damjan Vavpotw, & Maijan Kmper 1247

The Use of the IDEI -0 to Model the Process in a Software Factory

Jose Augusta Fabn Andre LmzPresende Trmdade,

Luiz Ricardo Begosso, & Marcelo S de Paula Pessda 1354

Criteria to Assess the Adaptability ot Software Engineering

ApproachesKatjaAndiesen, & Norbeit Gronau 1460

A Comprehensive Ontology-Driven Software DevelopmentArchitecture An Approach to Developing Romantic

Software Products

Nehemiah Mavetera.

1469

Connecting Requirements and Objcct-Onenled ModelingHei mann Kamdl 1632

Software Process Improvement

Implementing Process Improvement in Nine Software Organizations

A Case StudyMaicelo Jenkins 314

Process Asset Library in Software Process Support TechnologyA Review of the Literature

Leonardo Bermdn Antonio Amescua Javiei Gaicia Guzman

& Paloma Martinez 1022

ProPAM SPI Based on Processand Project Alignment

Paula Ventura Martins, & Alberto Rodi igues da Silva 1057

Utilizing Project Management Principles for Successful Six Sigma

Project Execution

Sagai S Kalkarni, Lou O'Malley, Ram R Bishu, &

XuedongDmg 1067

Meta-Process Used for Production Process Modeling of a Software

Factory The Unitech Case

Jose Augusto Fabn, Alba Couto Falcao Scheible,

Paulo Maicelo Lessa Moiena, Andre Lmz Presende Trmdade,

Luiz Ricardo Begosso, Ana Paula Biaun, &

MaiceloS de Paula Pessda 1351

Strategic 11 Management

Diagnosing the Context ot Inter-Organizational Systems by Mapping

Key-PlayersAlbert Boonsti a 5

The Relationship Between IS Strategic Planning and EnterpriseArchitectural Practice A Study m NZ Enterprises

David Wilton 334

Firm-Level Determinants of Business Process Outsourcing Decisions

Mai kits Fritsch, & Kim Wullenweber 393

Business Oriented Development ofthe IT Landscape Architecture

Design on a Large Scale

Michael Rohloff 884

Foreseeing Emerging Technologies Towards a Scoresheet-Bascd

MethodologyV P Kochtkai, & Shiv Mahajan 1221

Assessing IT Strategy with the S TEP Model

Theophilus B A Addo 1280

Disruptive Innovation Leadership and Organizational Dimensions

Gerry Gingrich, & Robert D Childs 1625

Telecommunications and Netwoi king Technologies

A Multi-Agent System for the Remote Control ofData Servers

Jose Hennque T C Sbiocco, Ricardo Luis Freitas, &

Gilbeito S de Nakamiti.

36

Pricing Pervasive Services Using Policy-Based Mechanisms

Jairo A Gutierrez Jose Luis Melus Javier Rubio &

Joan Set rat 1240

Conceptualization ofaSecure Agent Based Network Management

SystemO B Ajayi 1314

The Disconnected Customer An Exploratory Study Toward a

Model of Call Center Effectiveness

Anthony f i ancis Rodi & RobeitJoseph Skovira 1321

Missed Call UseAcross Cultures

Ishraga Khattab & Steve Love 1383

Understanding Gender Differences in the Use ot Instant Messaging

WenhongLuo HaoLou & Dahui Li 1439

BroadbandTechnology Services A Survey of New Zealand ISPs

Nurull Sarkar & Elaine Wong 1454

Text Database and Document Management

Round-Tripping Biblical Hebrew Linguisitic Data

JanH Kroeze 1010

llmliul Modeling Language and Unified Process

What Practitioners Arc Saying About the Unified Modeling Language

Brian Dobing & Jeffrey Paisons 123

Guidelines lor Developing Quality Use Case Descriptions

Yunan Chen & ll-Yeol Song 564

Why Analysts Draw The Effect ofDiagrams Supporting UML Use

Cases

Andrew Gemino & Drew Parker 980

Facilitating Enterprise Inlormation System Fngmeering T hrotigh a

UML 2 0 Piofile A Case Study

M Niko/aidon N Alexopoutou A Tsadunas A Dais &

D Anagnostopoulos 984

Universities and Online Education

Blended Learning in the Bachelor of Economics and Business

Administration for Large Scale Courses Qualitative and

Economic Effects

Axel C Sclni ickert & Bemhard Ostheimer 153

Peak Oil to Peak People Education A Resource in the Knowledge

SocietyLa 11 la Rajasmgham 306

Comparing Student Teachers Preferences and Perceptions on

E-LearningEugenia M W Ng 463

The Use ofOnline Discussions to Enhance Face to-Face Block

Mode Teaching

Janette Agg 470

The Role ofPower Distance in Determining the Effectiveness of

Educational Technology

Elizabeth Koh & John Lim 511

Recognition of Factors Affecting Students Trust in Virtual

Universities Using Delphi Method

MohammadAh Sailak 749

Teaching Online Using Moodle for a Blended Course

iukiko lnoue 807

The Rationale and Recipe for a Web-BasedAccounting Subject

Peter Demediuk 1175

Blending Technology with Inquiry-Based Pedagogy Implications for

Learning and Teaching in Online Environments Designed for

Graduate Level Teacher-Education Couises

Carol Kcthan Kennedy & Maureen Hinkley 1180

Deakm University and Online Education Ztitshi, Ambika

Andiew Creed 1182

Reasons for Non-Completion of Online Computer Software Course

A Preliimnaiy Study

Linda 1)nam & Ian Lynam 1185

Incubation Strategies for Spinning-OffNew fechnology Ventures in

Catalonia The Case of the University ot Girona

Christian Serarols i Torres David Urbano Yancy Vaillant &

Andrea Bikfalvt 1207

How Does a Hybrid Device of Training Reinforce the Extrinsic

Motivation ot Learning Adults?

Jean-Pierre Noblet 1237

A Dynamic Capabilities Theory Assessment ot E-Learning in Jamaica

Christine Charlton-Laing & Gerald Grant 1286

E-Learning and an Implementation in Yildiz Technical University

Lsin Ertemsir Berkin EsinCanMutlu &YoncaGUrol 1411

Virtual Organizations and SocietyScenarios for Mobile Virtual Communities ofStudents

Christo El Morr & JalalKawash 660

Evaluation of Web Services Resource Framework lor Virtual

Organization

AsifAkram & RobAllan 963

Organization of Grid Resources in Communities

AsifAkiam & RobAllan 1172

Virtual Organizational Learning in Open Source Software

Development ProjectsYonsA Au Darrell Carpenter Xiaogang Chen &

lanG Claik 1196

The Role ofCybercafe in Bridging the Digital Divide

MuhammedA Badamas 1549

1 heChallenge otCreating Virtual Communities

Matthew Tickle RoulaMichael ides & Dennis Kehoe 1553

Web Technologies andApplications

Developing Buddy Towards Greater Dependability and Maintainability

in Meta-Search

Naiesh KumarAgarwal Danny C C Poo &

DomimckM T Leo 458

Pull and Push Business Functions in an Experimental Text Processing

System

Bogdan D Czejdo L Han ison Hassell & Barbara Wojcik 762

The Experiential Marketing on BlogsWen-Kuo Chen Yu-Chien Lin Ying-Chen Iseng Yu-Jy un Chen

Hsm-Hung Hung Yueh-Hsun Wu Yen-Lin Chen Chia-Hu Yo

& Seng Cho Chou 769

Creating Flexible and Reusable Learning Resources

Eugenia M W Ng 1087

International Research on Web Accessibility foi Persons with

Disabilities

Terry Thompson Sheryl Burgstahler Elizabeth Moore

Jon Gundei son & Nicholas Hoyt 1341

Doctoral SymposiumsTarget Population and BehaviorChange Hypcrtextual Discourse

Analysis ofPrevention Information on HIV/AIDS Websites

JwgChong 1634

Virtual Project Risk vs Traditional Project Risk in Softwaie Projects

April H Reed 1636

How are the Impacts ofEnd-UserApplication Development Managed?ACase Study ofEnd-Users andTheir Managers

SandiaBarkei 1638

Some People Achieve Greatness'

AStudyCoirelating EarlyVocational Behaviour with Ultimate Vocational Achievement

Tony Richardson

1640

Requirements Engineering Framework for Information UtilityInfrastructure lot Rural e Healthcare Service Provisioning

O O Olugbaia S O Ojo & M O Adigun 1644

Community-Based Performance Management m Local Government

Petei Demediuk 1647

Collaboration Models or What Does It Take for Collaboration to

Become a Common Asset'

Barbara Flugge 1650

Workshop

The Human Side of IT

Barbara Trautlem 1468