Management consulting and executive training

Company profile

www.kmlsolution.com

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Table of contents

The company Page 2

Key personnel Page 3

Capabilities Page 7

Contact us Page 11

Mission and vision Page 2 Core values Page 3

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The company KML Solution (KMLS), the management consulting and executive training firm was established in 2016 specially to cater to the needs of the Pakistani companies. KMLS assists organizations to reach the next level of effective and efficient management, to enhance the return on investment (ROI) of the stakeholders to elevate the service level and to step up the profitable growth.

The core team at KMLS consists of highly qualified and experienced business executives with a lot of business management experience, in and outside Pakistan. KMLS offers the solution to augment the ROI based on the distinctive needs of the business.

Mission Be the management consulting and executive training services provider of choice to help enterprises move to the next level of effective and efficient management for profitable growth.

Vision 2025 A premium management consulting, services, and executive training organization.

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Core values 1. Customer first Serving customers is the reason for our existence.

2. Effective and efficient management Our objective is to take the management of organizations in Pakistan to the next level of effective and efficient management and enhance the return on investment of their stakeholders.

3. Stakeholders’ welfare While serving our customers we strive to create value for all our stakeholders - customers, employees, shareholders, the planet (including government and society), suppliers, and not sacrifice the welfare of one (stakeholder) for the interest of the other.

4. Innovation and excellence We believe business growth and value come through innovation and excellence.

Key personnel

Majid Latif Managing Director & Chief Management Consultant Zia ul Haque Executive Director & Principal Management Consultant Saifullah Khairi Executive Director & Principal Management Consultant Tahir Kashif Business Development Manager & Senior Management Consultant Touqeerul Bari Business Development Manager & Senior Management Consultant Shahid Ahmed Principal Healthcare Consultant

Majid Latif Biography

Majid Latif is the Managing Director and Chief Management Consultant of KML Solution (KMLS) www.kmlsolution.com. Before starting his own firm in July 2016 Majid was Group Chief Operating Officer of National Technology Group, (NTG) Saudi Arabia. NTG’s annual revenue - SR 2 billion, offices in 10 countries and 3400+ employees. Majid has all-encompassing hands-on management experience of the full spectrum of business functions. During the career, he has managed and been responsible for P&L of a business or a function for over 20 years. He has over 12 years’ experience of directly managing ICT-MIS (Information and Communication Technology-Management Information Systems) function and more than 15 years’ experience of directly managing HR (Human Resources) at the corporate and business unit level. In his career, he has worked in various types of establishments, mostly large and medium-sized enterprises. He has vast general management experience, and rich and varied experience at leadership positions of primary business areas of sales and marketing, production, logistics as well as in corporate management functions such as human resources, finance, information and communication technology, audit, corporate and legal affairs, strategy, planning, project management office (PMO), and business process re-engineering (BPR). In his earlier job, he was the Chief Operating Officer of Jaffer Brothers Private Limited (JBL), Pakistan. He was the Member Board of Directors (BOD) of JBL and its sister companies. As General Manager Corporate Affairs at JBL and Member BOD he had full exposure to all types of Jaffer businesses, in agriculture, heavy earth moving machinery, projects, construction, trading. He was also Member Board of Governors of Murshid

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Hospital & Health Care Centre (MHHCC), and JBL Management Representative (MR) at MHHCC, responsible for managing the hospital and nursing school. Majid has worked in Pakistan and abroad, at Pakistani, Saudi and prestigious multinational organizations (Siemens, NCR). He has successfully interfaced with a very large base of customers, multitude of principals (multinationals), dealers, contractors, software development and implementation companies and management consulting firms. His main focus has been business management but he has also designed and conducted various management training programs since 1991. He has a degree in engineering and has received wide-ranging management and technical training from France, Germany, Holland, Malta, Saudi Arabia, Pakistan, Singapore, UK, and the USA. He is an alumnus of famous French international business school-INSEAD. He is a member of the Management Association of Pakistan, Life Member of Marketing Association of Pakistan, and a Life Member of the Computer Society of Pakistan.

Zia ul Haque Biography

Zia is the Executive Director and Principal Management Consultant at KML Solution. Zia, till February 2015, worked as Director Operations at Jaffer Brothers (pvt) Ltd (JBL). He worked for 30+ years at JBL in different capacities, starting from Sales Manager, to Country Manager – Digital (computers), Country General Manager and Director Operations. In his last assignment, he was carrying the overall responsibility for the business division, representing HP, Oracle, Emerson and other world-renowned IT companies. His key functions included strategic planning and its implementation and overall P&L responsibility of the Jaffer Business Systems division (JBS). HODs for Sales, Customer Services, Marketing communication, Finance, Supply Chain/Logistics were reporting to him. He has vast experience of in sales management. He has had the privilege of undertaking major projects like WAPDA billing project (USAID funded), Census project for Federal Bureau of Statistics (USAID funded), several Oracle ERP implementation projects for major government and multinational entities and the all-important project of national significance – the NADRA project for Computerized ID cards for citizens of Pakistan. He was PMO Lead for JBS business division of JBL as Director Operations. Before joining JBL, he worked in the USA in different organizations in computer operations, software development and system management areas. He has done his MBA in Marketing and BE Electronics from Houston, Texas, USA and has done several sales and technical certifications from the USA and in Pakistan.

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Saifullah Khairi Biography

Saifullah Khairi is the Executive Director and Principal Management Consultant at KML Solution. With over 30 years of managerial experience, Khairi has served both the service and manufacturing sector in multinational, national and government organizations. He has also overseen US AID projects. Khairi has served as Executive Director at Trade Development Authority (TDAP), Deputy General Manager, Habib Insurance Company Ltd. and at various other management positions. At JBL he was involved in PMO for JBL Group. He is exposed to all facets of general management and marketing including product management, sales

management, business development, market research, marketing communication, human resource &

training, customer service, corporate strategic planning, international trade, trade policy development

and business policy advocacy. He has been part of change management and OD teams at Pfizer and

Trade Development Authority of Pakistan. He worked as Credit Control & Training Manager,

Developed Murshid Hospital Business plan at Jaffer Brothers (Pvt) Ltd. Conducted a number of

training workshops on sales, general management & strategic planning.

Khairi is an MBA from IBA, Karachi.

Tahir Kashif Biography

Tahir Kashif is Senior Management Consultant of KML Solution (KMLS). Before joining KMLS, until Oct 2015, Tahir was Customer Relations / Business Development Manager Customer Service of Jaffer Business Systems, a division of Jaffer Brothers (Pvt) Ltd. Tahir specializes in one stop issue resolution, overall client satisfaction, and retention. He was a member of the team that managed Murshid Hospital & Health Care Centre. During the career, he has managed customer relations through nationwide customer care centers. He managed the project management office (PMO) as Manager PMO and was involved in information and communication technology (ICT) department as coordinator for JBL Group. He has a proven track record of handling uncontrolled projects. Tahir implemented Siebel CRM, developed processes and procedures for quality assurance (QA) and quality control (QC), to streamline operations and enhance JBL Group productivity. He has over 17 years of rich and varied experience. He was management representative for ISO 9001:2008 and the Chief JBS Coordinator for the annual audits by JBS principals- HP, Oracle, Emerson, Cisco, and Microsoft. He has an MBA degree in marketing, Executive MBA in MIS (Management Information System). He has certifications in ITIL Foundation V3 and ISO 27001:2013 Lead Auditor. He has received wide-ranging management and technical training.

Toureerul Bari Biography

Touqeer is Business Development Manager and Senior Management Consultant at KML Solution. He has rich and diversified experience of 25+ years of IT industry. Till December 2016 he worked at Jaffer Business Systems (JBS), a sister company of Jaffer Brothers (Pvt.) Ltd. He served JBS for 16 years in a variety of roles. In his last assignment, as Project Manager ERP (enterprise resource planning system), he was involved in multiple strategic Oracle ERP implementation and support projects for a wide range of industries in the financial sector, aviation, manufacturing, distribution, insurance, and government. Touqeer is a certified Project Manager (PMP), Microsoft certified trainer (MCT) and has done MBA (Marketing) and BE (Electronics).

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Shahid Ahmed Biography

Shahid is Principal Health Care Consultant of KML Solution. He has worked for 25 years in Siemens Healthcare Solutions and 9+ years with CGR France in Medical Equipment Division in Saudi Arabia. Shahid has in-depth knowledge of all major medical machinery and hospital industry. He has been a consultant to many hospitals in Pakistan taking them through the full cycle - advising them in

development of medical equipment specifications, tendering and purchase process, selection of a location for equipment installation, installation of equipment, operation, and maintenance. Although he spent a major part of his professional life with multinationals he has worked for Pakistani business houses as well in the healthcare industry and presently is a major shareholder of a company of also. He has vast experience in general management, sales, services and technical areas.

Shahid is an Electronics Engineer and has been Chairman of Electro-medical equipment, Pakistan Standard Quality Regulatory Authority. He has been trained in Germany, France, Saudi Arabia, Pakistan, and Italy.

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Capabilities The Consultants of KML Solution have worked in almost all areas of business. Given below are some of the details of the organizations and fields. It is the policy at KMLS not to publish the names of the companies where the work has been done, names, however, may be shared in presentations and meetings, if required.

S# Capabilities Industry

IT Trading Health-

care Pharmaceutical

Insurance

Others

1 Organizational development ✓ ✓ ✓ ✓ ✓ ✓ 2 Systemization of the CEO/COO’s

office working ✓ ✓ ✓ ✓

a Management reports system ✓ ✓ ✓ ✓

b Management meetings system ✓ ✓ ✓ ✓ 3 Corporate management ✓ ✓ ✓

4 HR ✓ ✓ ✓ ✓ ✓ ✓

5 ICT/MIS ✓ ✓ ✓ ✓ 6 Sales & marketing management ✓ ✓ ✓ ✓ ✓ ✓

a Developing marketing plans ✓ ✓ ✓ ✓ ✓ ✓

b Product costing and pricing ✓ ✓ ✓ ✓

c Market research ✓ ✓ ✓ ✓ ✓ ✓

d Customer satisfaction surveys ✓ ✓ ✓ ✓ ✓ ✓

e Design and implementation of sales management system

✓ ✓ ✓ ✓ ✓ ✓

7 Customer services ✓ ✓ ✓ ✓ ✓ 8 Project management office (PMO) ✓ ✓ ✓ 9 BPR ✓ ✓ ✓ ✓

10 Strategic planning ✓ ✓ ✓ ✓ ✓ ✓

a Development of vision, mission and core values

✓ ✓ ✓ ✓

b Situational analysis of market vis-a-vis the company

✓ ✓ ✓ ✓ ✓ ✓

c Competition analysis ✓ ✓ ✓ ✓ ✓ ✓

d SWOT Analysis ✓ ✓ ✓ ✓ ✓

11 Payroll ✓ ✓ ✓ ✓

12 Audit ✓ ✓ ✓ ✓ 13 P&L ✓ ✓ ✓ ✓ 14 Finance ✓ ✓ ✓ ✓

15 ISO certification ✓ ✓ ✓

16 Executive training ✓ ✓ ✓ ✓ ✓ ✓

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Experience

• One of the largest Information & Communication Technology (ICT) Group of Saudi Arabia Group was established in 1984 in Riyadh and is now one of the largest information & communication technology (ICT) group in Saudi Arabia with over SAR 2 billion in revenue, and 3400+ employees. It has a presence in most cities of KSA and in most of the Middle East (ME) countries, Sri Lanka and Pakistan. It is a trading and services company representing a large number of multinationals with a considerable customer base. It markets products and provides services in almost all areas of IT. Corporate management All types of policies, more than 60 management processes, ISO implementation

HR

Policies, recruitment, and selection, job descriptions, organization charts, key performance indicators, appraisal system, grading system, salary scales, compensation and benefits, standardization of designations, employee handbook.

ICT/MIS

Implementation of various modules of ERP at Saudi Arabia, Egypt, Pakistan- finance, distribution, HR, Project, implementation of MS Lync, upgrade of the data center, infrastructure, and MS Exchange, ICT/MIS manual, policies, data cleansing.

Management reports system A complete system of management reporting Management meetings system A complete systems of management meeting across the organization. P&L Management of IT Business

• Well reputed and one of the oldest business group of Pakistan It is a well-reputed private limited trading and services company in Pakistan representing a large number of multinationals and has a very large customer base. In November 2012 it had about 1,000 employees and offices in Japan, Afghanistan and 10 cities of Pakistan. It deals in a diverse range of products and services, and in 2012 it had an annual turnover exceeding $ 240 million and sales of $ 65 million.

Organizational development Development of the organization using the theory and practice of appropriate management tools, management training. Systemization of the COO/CEO’s office working Streamlined the Chief Executive’s office to make the management of the organization effective and efficient and his job easy.

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HR

Policies, recruitment and selection, job descriptions, organization charts, key performance indicators, appraisal system, grading system, salary scales, compensation and benefits, standardization of designations, employee handbook, employee satisfaction surveys, services surveys, training needs analysis, external agencies (e.g. EOBI, Social Security etc.) management, participation in salary surveys.

Payroll

Implementation and operation

ICT/MIS

Re-implementation of various modules of ERP- finance, distribution, HR, implementation of the network at country level (spread over 15 cities), construction of a new data center, infrastructure, and MS Exchange, ICT/MIS manual, policies, data cleansing, CRM, intranet, Knowledge Management, Disaster Recovery Management.

Management reports system

A complete system of management reporting Management meetings system Complete systems of management meeting across the organization.

Audit

Finance, operational and administrative internal audits, external audits, compliance of policies.

Legal

Stream-lining of legal system.

Finance

Assumptions, budgets, monthly performance evaluation, and reporting, inventory and account receivable management

Sales & marketing management

Developing marketing plans Product costing and pricing Market research Customer satisfaction surveys Design and implementation of a sales management system

Project management office (PMO)

Setting up and operation of PMO.

Customer services

Establishment and operation of Customer Care Center, customer satisfaction surveys. Customer services management

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Strategic planning

Development of vision, mission and core values Situational analysis of market vis-a-vis the company Competition analysis SWOT Analysis Development of corporate objectives Development of budget/business plans Economic analysis and business assumptions Development of strategy Action plans Formulation, revision, and compliance monitoring Performance management system Developing KPIs, appraisal system Performance management Business plans

Business plans, organization and departmental action plans Feasibility studies

Conducted feasibility studies of new businesses

P&L

Management of the IT business Sales Customer services Household chemicals and application appliances, paints

ISO 9001:2008 certification

Scope of registration Development of manuals Development of quality policy Business process re-engineering Document control and management

Executive training

Management of executive development center Running of executive training programs and workshops in technical and management areas.

• One of the top MNC of in the world (Engineering)

Business process re-engineering (BPR) Team leader of BPR of the unit and part of the international team Production management P&L Management of business unit

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• One of the top MNC in the world (Pharmaceutical) Business plan Product management Market research

• One of the top MNC in the world (Insurance Services) Marketing plan Sales management Disaster recovery management

• Government organization for trade development Country export plans Trade policy proposals Export plans for different market segments Business plans

• One of the top NGO in the world Startup plan Setting up a regional office General management Acquisition of office and assets Security services

• One of the leading insurance company of Pakistan

Project management Field survey Analytical report writing Business advocacy plan

KML Solution Office # 508, 5th Floor, Park Avenue Building, Plot No. 24-A, P.E.C.H.S., Block 6, Shahrah-e-Faisal, Karachi-75350, Pakistan Phone: (+92-21) 34540212, Fax: (+92-21) 34327002 Email: info@kmlsolution.com, Website: www.kmlsolution.com

Primary contact person: Tahir Kashif, Business Development Manager 0333-3753347