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Manage Yourself, Lead Others: Innovative Strategies for Managing in the Modern Workforce Presenters: Jacob Lathrop & Jessica Nakfour Michigan State University

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Page 1: Manage Yourself, Lead Others - CUPA-HRchapters.cupahr.org/mi/files/2017/08/Manage-Yourself-Lead-Others...Manage Yourself, Lead Others: ... •Eat breakfast & lunch, drink water

Manage Yourself, Lead Others:Innovative Strategies for Managing in the Modern Workforce

Presenters: Jacob Lathrop & Jessica Nakfour

Michigan State University

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P E O P L E

P U R P O S E

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Session Objectives

▪ Define Leadership and Provide Positive Examples

▪ Introduce Framework for Managing Yourself & Leading Others

▪ Discuss strategies for & the importance of managing yourself before you can effectively lead others

▪ Present examples for applying these strategies in your role as a leader

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What does it mean to lead?

Definition (per Merriam-Webster):

a) to guide on a way especially by going in advance

b) to direct on a course or in a direction

c) to direct the operations, activity, or performance of

d) to guide someone or something along a way

e) to serve as a channel for

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“What counts in life is not the mere fact that we have lived. It is what difference we have made to the lives of others.” – Nelson Mandela

COURAGEOUS

RESOLUTE

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“Everyone of us needs to show how much we care for each other and, in the process, care for ourselves.” – Princess Diana

THOUGHTFUL

DEVOTED

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“I also feel I adapted. I was willing to try to fit into any role. The way I figured, it was always up to me to prove my worth, that I deserved to be here.” – Steve Yzerman

PERSEVERANCE

HUMBLE

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“Real integrity is doing the right thing, knowing that nobody’s going to know whether you did it or not.” – Oprah Winfrey

INNOVATIVE

CHARASMATIC

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“Behind every young child who believes in them self, is a parent who believed first.”

ROLE MODEL

INSPIRING

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Our Leadership Methodology

First, Successfully Manage Yourself

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Our Leadership Methodology

Then, Effectively Lead Others

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Our Leadership Methodology

Through a Simple Framework

1. Establish Guiding Principles

2. Create Meaningful Structures

3. Achieve Operational Excellence

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Managing Yourself

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Life is already challenging enough …

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… and then you remember you have a career!

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Is this the line outside your office everyday?

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How can you possibly manage all of these responsibilities and still be successful?

▪ Learn to manage yourself

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To manage yourself, you must first know yourself

▪ Establish your guiding principles

▪ What do you stand for?

▪ Identify your PURPOSE.

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What Are Guiding Principles?

An idea or value that influences you very much when making a decision or considering a matter

- Cambridge English Dictionary

▪ Jake’s Example:

➢ Be Kind & Fair

➢ Focus on People & Service

➢ Be Inclusive & Collaborative

➢ Seek Continuous Personal Growth

➢ Emphasize Self-Awareness

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So you have a baseline …

▪ How is that going to help with the daily craziness?

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Create Meaningful Structures

▪ Learn to leverage resources available to you (systems)

o Emails• Create Rules & Sub-Folders

• Set aside time to Unsubscribe

• Create central inboxes for teams/groups

o Utilize task lists & reminder alerts

▪ Value and Manage your time (processes)

o Not every decision requires a meeting

o Block off working time on your calendar

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Create Meaningful Structures

▪ Identify & Support your high-functioning self

o Ensure an adequate amount of sleep

o Provide good nutritional habits• Eat breakfast & lunch, drink water

o Take breaks and time for lunch

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Create Meaningful Structures

▪ Identify & Support your high-functioning self

o Exercise your body & mind regularly

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Create Meaningful Structures

▪ Identify & Support your high-functioning self

o What makes you happy?• Are you doing this every day?

• Every week?

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Create Meaningful Structures

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Achieve Operational Excellence

Fulfill your purpose through actions guided by your principles and structures – realizing pure connectivity

▪ Read & embrace your guiding principles daily

▪ Allow your structures to guide you, knowing that life’s unpredictability will challenge you along the way

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Achieve Operational Excellence▪ Emphasize self-awareness in daily interactions &

decisions▪ Are you aware of your typical response to stressful or challenging

situations?

▪ Do you know your emotional and physiological triggers?

▪ How can you quickly regroup and center yourself?

▪ Are you able to separate the person from the situation?

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Find your “Happy” Place

Page 29: Manage Yourself, Lead Others - CUPA-HRchapters.cupahr.org/mi/files/2017/08/Manage-Yourself-Lead-Others...Manage Yourself, Lead Others: ... •Eat breakfast & lunch, drink water

Quick Tip

Page 30: Manage Yourself, Lead Others - CUPA-HRchapters.cupahr.org/mi/files/2017/08/Manage-Yourself-Lead-Others...Manage Yourself, Lead Others: ... •Eat breakfast & lunch, drink water

Use doors as your checkpoint – am I centered?

When making a decision, do you think about how that decision relates to your identified purpose?

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Putting it all together - Connectivity

▪ Remember – we are creatures of habit!

▪ Studies show new habits can be formed as quickly as 18 days

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Leading Others

Page 33: Manage Yourself, Lead Others - CUPA-HRchapters.cupahr.org/mi/files/2017/08/Manage-Yourself-Lead-Others...Manage Yourself, Lead Others: ... •Eat breakfast & lunch, drink water

Our Leadership Methodology

Through a Simple Framework

1. Establish Guiding Principles

2. Create Meaningful Structures

3. Achieve Operational Excellence

Page 34: Manage Yourself, Lead Others - CUPA-HRchapters.cupahr.org/mi/files/2017/08/Manage-Yourself-Lead-Others...Manage Yourself, Lead Others: ... •Eat breakfast & lunch, drink water

Guiding Principles

Influence the way we work and the decisions we make each and every day to help achieve our unit and organizational goals and mission.

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Higher Ed Example of Guiding Principles

▪ Integrity - We cultivate an environment of honesty, sincerity, and trust, in which we are fair and ethical in all we do.

▪ Accountability - We are committed to fostering an environment where every member of the community is responsible for upholding and reinforcing our values.

▪ Professionalism - We demonstrate excellence in all things we do. We demand — and deliver — quality outcomes and experiences from our students, faculty, and staff.

▪ Diversity - We strive to share a range of ideas and practices, and we measure our success by the inclusion of all voices.

▪ Respect - We are committed to providing an environment in which every member of the community nurtures the spirit of trust, teamwork, and openness.

- Valparaiso University College of Business

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What do Successful, Innovative and Strategic Organizations all have in common?

Guiding Principles / Core Values

Facebook’s 5 Core Values

1. Be Bold

2. Focus on Impact

3. Move Fast

4. Be Open

5. Build Social Value

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Potential Challenges of not Having Established & Recognized Guiding Principles

▪ Missing the target

▪ Operating in a state of ‘unknown’

▪ Attention may be focused in the wrong places

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▪ If yes, ask these key questions: o Who established them?o What process was used to create them?o Have they ever been updated or revised to meet the needs of

the current operation?▪ If not, how can YOU create guiding principles for your unit/team?

Does your unit have Guiding Principles established?

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Established to ensure duties, responsibilities and expectations are carried out in alignment with mission, vision, and guiding principles

Meaningful Structures

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▪ Working in silos

▪ Ineffective and/or inefficient productivity

▪ Poor Communication

▪ Inconsistency across the organization

Potential Challenges of not Having Meaningful Structures in Place

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Meaningful Structures – Best Practices

▪ Design purposefulorganizational staffing structures, though inclusive & collaborativeprocesses

▪ Think strategicallythroughout the process, identifying what you anticipate the organization to look like in the future

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Meaningful Structures – Best Practices

▪ Clearly define job roles & expectations throughout the organization

▪ Maintain updated position descriptions

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Meaningful Structures – Best Practices

▪ Establish, review & improve your business processes

▪ Create goals aligned with your mission, vison, & principles

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Achieving Operational Excellence

A philosophy of the workplace where problem-solving, teamwork, and leadership results in the ongoing improvement in an organization. The process involves focusing on the customers' needs, keeping the employees positive and empowered, and continually improving the current activities in the workplace.

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Mechanisms to Make this all Work, at Work!

▪ Relationship Building

▪ Accountability

▪ Mentoring

▪ Trust

▪ Inclusion

▪ Empowerment

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As leaders, we are on notice!

▪ What is the #1 reason people resign?

… theirSupervisor/Manager!

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Focus on People & Purpose to guide your leadership

➢Ultimately we will be judged by how we treat people, not as managers or supervisors or employees, but as people.

Page 48: Manage Yourself, Lead Others - CUPA-HRchapters.cupahr.org/mi/files/2017/08/Manage-Yourself-Lead-Others...Manage Yourself, Lead Others: ... •Eat breakfast & lunch, drink water

Questions

?GO GREEN!

Jacob Lathrop

[email protected]

517 355.6680

Jessica Nakfour

[email protected]

517 432.7617