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BSB51107

Diploma of Management

Manage Personal Work Priorities & Professional

Development

Unit outline

•  Setting personal work goals •  Set and meet work priorities • Develop and maintain professional

competence

Text References:

Cole (2010), Chapter 6 & 8

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Setting Personal Work Goals

Goals & Plans

• Goals- the outcomes that you, your team and organisation would like to achieve

•  Plans- how you are going to reach your goals; the physical, human and financial resources that you need

Setting goals

• Do what makes you happy and satisfied •  Personal SWOT Analysis • Understand what excellence is in your job

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Organisational Goals

•  You must take into account the values and the goals of your organisation when you establish your personal work goals

5+ • Company Goals & Strategies

3-5 • Long Term Business Plans

1 • Annual Plan

1 • Team Plan

1 • Individual Plan

•  Who are we? •  Where are we now? •  Where do we want to

be? •  How will we get

there?

• What is you role in all of this? • What goals do you need to set to

contribute?

• Are you comfortable with this?

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Setting work goals

Agree on the following with your employer: • What is the purpose of the job? • What are the measures of success? • What is exceptional performance? • What are the priorities and deadlines? • What are the resources available? • How does this relate to other people? • What is the broader picture within which

you have to work?

Identify your goals

• “I will get a job in the training industry within the next year” • Don’t use negative words like; don’t, wont, lose, stop. State what

you want in positive terms. Is it positive?

• The goal must be something you want! It must be meaningful to you It is mine?

• The goal must be able to be achieved with the resources available to you. Break you big goals down into smaller ones Is it achievable?

• Can you see, touch, taste, smell and hear what it is like to have your goal? Be specific- in business these are called Key Performance Indicators Is it specific?

• Set a specific date for when the goal is to be achieved, otherwise it may be forever in the future Is it timed?

Action Plans

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Set and Meet Work Priorities

What do I do with all of these Action Plans?

How do I work out what is important?

How do you current work out and negotiate your priorities at work?

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Time Management

Most people manage their lives by crisis. The only priority setting they do is between

one problem and another… Unless something important- not something

urgent- comes along, we must discipline ourselves to do as we planned

-Steven Covey

Urgent vs Important

Deal with the important

• What would happen if I didn’t do this right now?

•  Should someone else do this? • Could someone else do this?

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The 5 D’s

1. Do it Now 2. Do it Later 3. Do it when time permits 4. Delegate it 5. Dump it

The Pareto Principle

A small proportion of people, resources or time (20%) accounts for a large proportion (80%) of the results

So what are we doing with the other 80% of our time?

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Planning & Scheduling

•  To Do lists: – Help establish priorities – Help group like tasks together – Note down promises and commitments so you

don’t forget them – Plan your day or week – Remind you to do things – Remind you to follow up on things

Using technology

 Others in the organisation can check your calendar and request meetings

 Make it easy to keep contact details  Can back them up  Can cut and past without re-writing  Can find information fast

✕ Can crash ✕ Not always portable ✕ Forgetting it can give you cold sweats!

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Time Wasters

•  Telephones •  Poorly designed

workspaces •  Other people •  Worrying •  Too much pressure •  Lack of clear

objectives •  Conflicting demands

•  Junk mail •  Handling a piece of

paper more than once •  Doing instead of

delegating •  Doing something else •  Poor filing •  Lack of cooperation •  Procrastination

Develop & maintain professional competence

Plan your professional development

Just a managing your career is up to you- so is keeping up to date in your field and with

management techniques.

To create a sustainable career, strengthen your current value as well as your future

value.

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Identify long term career goals

• Describe your current skills, attitudes and situations.

• Use your Personal SWOT and Satisfaction Circle to help identify some long term career goals.

Gap Analysis

•  Then identify the gaps- the difference between your current situation and your desired situation

•  Then develop Action Plan to help achieve your goals and bridge the gap

Seek feedback

• Can you see another, better way to channel my efforts?

• Do you know of other strategies I can use? • What could I do differently to be more

effective in the future? • What other styles of doing this do you

think I could usefully explore?

Be open!

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Professional development opportunities

•  Action learning, temporary assignments and special projects

•  Delegation from your manager

•  Formal and informal training, seminars and conferences

•  Professional associations •  Participation in

committees •  Professional networks •  Reading professional

biographies

•  Reading journals •  Joining learning

communities •  Learn from your manager

and role models •  Shadowing or acting roles •  Job rotation

Personal networks

•  Coaches Coaches are people who are particularly good at a skill and agree to use their experience to develop other peoples skill

• Mentors – Look for someone who – Has the life, work experience and skill

necessary to help you deal with issues that concern you

– Is a good listener – Is candid- so that you get constructive

feedback – You can trust to keep conversations

confidential

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Assessment Guidelines

•  Copies and/or sample of all organisational documentation that is referred to must be included in your portfolio.

•  Your assignment should be submitted in hard copy (you can submit a softcopy, but need to submit a hard copy as well).

•  All sections should be easily identifiable, and correctly ordered and collated.

•  All pages should have your name printed on them. •  A plastic sleeve is sufficient for storage (i.e. no

plastic folders).

Next Session

• Manage Human Resource Services •  Preparation

– Reading