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Please Join Us for our ribbon cutting and open house celebrating the grand opening of the Women’s Resource Center. Tuesday, June 21 | 5:30 – 7:30 pm Soon you will receive an email with information regarding a network- wide engagement survey. It is vital that all employees and Medical Staff participate in the survey. These surveys are implemented every couple of years and provide you with a meaningful way to weigh in on important issues. Your responses help us to formulate areas of focus over the next year, and also enable us to compare results to prior surveys. I want to assure everyone that your survey responses are confidential. While you will be asked to use your employee number to access the survey tool, this is only to ensure that each person takes the survey only once. Your individual response is captured by a third-party vendor who summarizes the data and reports it to us anonymously. In addition to our regular opportunities to share feedback through rounding, senior leader meals and the employee forums, this engagement survey provides you with an anonymous means to voice your opinions on a number of important issues. Please take the time to complete this survey and be open and honest in your responses so that together we can understand both what makes EMCM great and what needs improvement. As always I thank you for all that you do for our patients, ourcommunity and Einstein. Important Survey Coming EMCM by the Numbers MAY MTD ACTUAL MAY MTD BUDGET YTD ACTUAL YTD BUDGET Adult Admissions 835 806 9,036 8,497 Nursery Admissions 186 178 1,986 1,868 Total Admissions 1,021 984 11,022 10,365 Emergency Department Visits 3,521 3,530 37,879 35,769 Births 186 178 1,986 1,869 Acute Outpatient Visits 11,625 12,069 129,677 126,593 Home Care/ Hospice Visits 4,532 4,622 44,804 51,689 Total Outpatient Visits 16,157 16,691 174,481 178,281 Observation Visits 304 251 2,910 2,807 If you have questions or concerns, please feel free to Ask Beth Duffy: Email Beth at [email protected] or Log on to eNet today to anonymously ask Beth any questions you may have about EMCM or the Network. Making the Rounds @EMCM June 21, 2016 Beth The Women’s Resource Center features expert support, programs and products for you and your family, including lactation consultations, pre- and post-pregnancy classes, parenting support groups, health and wellness instruction, counseling and a mother’s boutique. Please RSVP at advance.einstein.edu/womencenter to attend the June 21st open house celebration. Light refreshments will be served. The Women’s Resource Center is located at 633 West Germantown Pike, Suite 202. Call 484-362- 6133 learn more.

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Page 1: Making the Rounds June 21

Please Join Usfor our ribbon cutting and open house celebrating

the grand opening of the Women’s Resource Center.

Tuesday, June 21 | 5:30 – 7:30 pm

Soon you will receive an email withinformation regarding a network-wide engagement survey. It is vitalthat all employees and Medical Staffparticipate in the survey.These surveys areimplemented everycouple of years andprovide you with ameaningful way toweigh in onimportant issues.Your responses helpus to formulate areasof focus over thenext year, and also enable us tocompare results to prior surveys.

I want to assure everyone that yoursurvey responses are confidential. Whileyou will be asked to use your employeenumber to access the survey tool, this isonly to ensure that each person takesthe survey only once. Your individualresponse is captured by a third-partyvendor who summarizes the data andreports it to us anonymously.

In addition to our regular opportunitiesto share feedback through rounding,senior leader meals and the employeeforums, this engagement surveyprovides you with an anonymous meansto voice your opinions on a number ofimportant issues.

Please take the time to complete thissurvey and be open and honest in yourresponses so that together we canunderstand both what makes EMCMgreat and what needs improvement. As always I thank you for all that you dofor our patients, ourcommunity and Einstein.

Important Survey Coming

EMCM by the Numbers

MAYMTD

ACTUAL

MAYMTD

BUDGET

YTD ACTUAL

YTDBUDGET

Adult Admissions 835 806 9,036 8,497

Nursery Admissions 186 178 1,986 1,868

Total Admissions 1,021 984 11,022 10,365

Emergency Department Visits

3,521 3,530 37,879 35,769

Births 186 178 1,986 1,869

Acute Outpatient Visits 11,625 12,069 129,677 126,593

Home Care/Hospice Visits

4,532 4,622 44,804 51,689

Total Outpatient Visits 16,157 16,691 174,481 178,281

Observation Visits 304 251 2,910 2,807

If you have questions or concerns, pleasefeel free to Ask Beth Duffy: Email Beth [email protected] or Log on to eNettoday to anonymously ask Beth any questionsyou may have about EMCM or the Network.

Making the Rounds @EMCMJune 21, 2016

Beth

The Women’s Resource Center features expert support, programs andproducts for you and your family, including lactation consultations, pre- andpost-pregnancy classes, parenting support groups, health and wellnessinstruction, counseling and a mother’s boutique. Please RSVP atadvance.einstein.edu/womencenter to attend the June 21st open housecelebration. Light refreshments will be served. The Women’s ResourceCenter is located at 633 West Germantown Pike, Suite 202. Call 484-362-6133 learn more.

Page 2: Making the Rounds June 21

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DAISY Award: Mark Menapace, BSN, RN, CEN The following nomination was written by a colleague:

As a new-to-practice nurse, starting a job can befrightening and intimidating, especially in a setting inwhich I did not have any clinical experience. Although Ihad previous pre-hospital experience, I knew that beingan ER nurse would present a different set of challenges.A preceptor can make or break the start of a newgraduate’s career. I was very fortunate to have had MarkMenapace get my career off to a great start.

Mark immediately took me under his wing and taught mean enormous amount. I was not just an orientee to him;he took the time to get to know me. I felt as though Ilearned more in the three months I was with him than thetwo years in nursing school. He made sure to teach me ina manner which never made me feel as though I wasn’tsucceeding or as if my intelligence was subpar. He did anamazing job of telling me when I did a great job andensuring that I was given recognition when I deserved it.The aspect of his teaching which impressed me the mostwas how much he was able to help build my confidenceand skills without sacrificing any aspect of patient care.Mark has set me up for success, built up my confidence,and demonstrated superior emergency nursing. He is thetype of nurse I hope to not only become, but maintainthroughout my career. I am extremely thankful for hisknowledge, guidance, and the standard he set for myemergency nursing career.

Employee Recognition: Mike WilsonMike Wilson, Director of Facilities & Maintenance,recently received two nominations for recognition fromhis colleagues. “Mike has done a great job during histime at EMCM,” reports Dennis Pfleiger, Vice Presidentof Healthcare Services. “Mike was instrumental inmanaging the 4th floor expansion as well as workingthrough the renovation of the Karabot’s MedicalBuilding. He is extremely attentive to details and is very good with communicating timelines andexpectations. I am quite proud to say that Mike is a part of the leadership team!” Monica Nash, BSN, RN, adds, “Mike is never too busy toanswer our questions and he takes the time to make surewe understand what he told us. If there are any shutdowns or testing to be done, Mike takes our patients into consideration first, not convenience. When thesesituations happen, we are all prepared because Mike hasgiven us plenty of notice prior to the event. We’re verylucky to have Mike here at EMCM.”

Recognition

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Published for Einstein Medical Center Montgomeryemployees, Making the Rounds reports hospitalnews with a focus on people, programs and eventsthat are making Einstein a great place to work and a great place for patient care. If you wish tocontribute to this newsletter, contact Coleen Lamphere,Corporate Marketing and Communications, at 484-622-7014 or [email protected]

Organ and Tissue Donors Save Lives;Are You Registered? Each day, 21 people in the United States die whilewaiting for an organ transplant. Approximately 8,400people in Pennsylvania and more than 121,000 peoplenationally are awaiting an organ transplant. By agreeingto being an organ donor, one individual can save up toeight lives, while tissue donors can improve the lives ofup to 50 people. Unfortunately, only 46 percent ofPennsylvanians have registered to become organ andtissue donors.

EMCM is joining forces with the Hospital & HealthsystemAssociation of Pennsylvania (HAP) and Gift of Life DonorProgram to improve donation practices and outcomes.EMCM recently kicked off the 2016 Donate Life HospitalCampaign with a Flag Raising Ceremony (pictured onupper right front over of this issue) and will hold variousevents throughout the summer to increase donationawareness within the hospital and community. We areworking to promote enrollment in state organ donorregistries and contribute to the national goal and therebyearn state recognition from the Hospital andHealthsystem of Pennsylvania (HAP) for conductingactivities that promote organ donor enrollment.

“Being an organ and tissue donor is one of the mostmeaningful and compassionate decisions a person canmake,” said Howard M. Nathan, President and CEO ofGift of Life. “And it only takes about 30 seconds toregister.”

Please consider becoming an organ, eye, and tissuedonor. To learn more about donation and to sign up as afuture donor in your state’s registry, please visitwww.donors1.org.

EMCM Now Offers Minimally InvasiveTranscatheter Aortic Valve ReplacementEinstein Medical Center Montgomery now offers aorticstenosis patients needing aortic valve replacement aminimally invasive alternative to traditional surgery –Transcatheter Aortic Valve Replacement (TAVR). Forpatients who are not candidates for the traditional, more invasive heart valve replacement surgery, TAVR is a minimally invasive technique used to replaceaortic valves with a mechanical or biologic valve. Benefits of TAVR include:� Small incision� Less postoperative surgical pain� Shorter length of postoperative hospital stay

To date, the Einstein cardiac team has performed sixTAVR procedures at EMCM – all patients are doing welland report feeling great!

Previously, EMCM patients needing TAVR traveled toPhiladelphia for this procedure. We are thrilled to bringanother advanced medical service to the residents ofcentral Montgomery County. If you have questions aboutthe procedure or would like to refer a patient, please call215-456-8543.

Click image to see an animation and details on common heartvalve replacements. Credit: American Heart Association

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Einstein Employees Featured inLocal Subaru CampaignIn a recent promotional campaign called “LOVESTORY,” Subaru of America and Philadelphiamagazine spotlighted two Einstein medicalprofessionals who are Subaru owners.

Lauren Romano, a radiologic technologist atEMCM, has relied on her 2015 Subaru Legacy notonly to get her to and from work in bad weather, butalso to bring her and her husband to EMCM when shewas in labor with their daughter—with six inches ofsnow on the ground! She says, “The all-wheel driveand the eyesight technology of the Legacy, as well asall the safety features, make me feel safe drivingmyself and my family in my car.” Read more aboutLauren at PhillyMag.com.

Also featured was Steven J. Parrillo at EMCP. Inaddition to his roles as Einstein Medical Director forDisaster Medicine and Management Master’s Programand Division Director for EMS and Disaster Medicine,Steven J. Parrillo, DO, FACOEP, FACEP, is anemergency medicine physician and an educator. Thismeans that he is tasked with not only aiding patientsduring the most traumatic moments of their lives, butalso instilling vital lessons about disaster medicine. Toensure he’s always available to assist patients in need,Steve relies on his 2015 Subaru Outback. Read moreabout Steve at PhillyMag.com.

As part of the campaign, Subaru will be offering aspecial incentive to Einstein employees who purchaseor lease a Subaru. This offer will be communicatedonce we have the details.

Plymouth Whitemarsh StudentsAttend Career Showcase at EMCM April 28th was a productive day of career explorationfor 14 students from Plymouth Whitemarsh HighSchool, who attended the Healthcare Career Showcase.The event was a joint effort between EMCM and theChester County Economic Development Council.

The students began their day in the Modular Buildingclassroom, where they heard presentations frommultiple speakers on diverse and varied healthcarecareer options. The students asked challenging,thoughtful questions of the presenters. Recurringthemes throughout the presentations were that careerpaths are often circuitous, unforeseen opportunitiespresent themselves, healthcare is an area withinnumerable career paths, and collaboration andteamwork with other professionals for the benefit ofthe patients is a large part of many positions. Thespeakers urged the students to explore areas for whichthey have passion and shared with them the rewardsof a healthcare profession.

As the day progressed, the students were excited tovisit hospital departments, where they haddemonstrations of equipment such as the linearaccelerator and the fluoroscopy and ultrasoundmachines. A behind-the-scenes visit to the kitchen andthe laboratory, along with stops at variousinformational stations, concluded the day.

A follow-up e-mail from Plymouth Whitemarsh teacher,Ms. Annette Swartz, conveyed, “From start to finish itwas an A+. All of the students who attended said itwas one of their best educational field trips. Their onlycomplaint was that the day was not long enough.”Many thanks to all of the hospital staff whoseinteresting presentations made such a positive impacton the students.

Ultrasound Tech John Kucek explains ultrasound to visiting students.

News Briefs

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� Tom Gaylets, AVP, Interventional Platform(pictured at right), was named a 2016 “Veteranof Influence” by the Philadelphia BusinessJournal in recognition of his military service andhis continued service to the community. Tom’sefforts in leading and implementing veteranrecognition programs at EMCM, and his work withthe Travis Manion Foundation, Toys for Tots andHabitat for Humanity are just a few of the reasonshe was selected for this prestigious award. ThePhiladelphia Business Journal will formallyrecognize Tom and his fellow recipients at aspecial event on July 21st.

� EMCM held its second Nursing ExcellenceAwards Ceremony on May 10th. Thirty-threenurses received their Level II awards. During itsfirst year, the Nursing Excellence Awards programhas recognized more than 50 EMCM nurses formeeting criteria related to national certification,continuing education, evidence of strong nursingprocess and peer review references.

� EMCM celebrated Emergency Medical Services(EMS) week with a series of events held May16th to 21st. The celebration included lecturesand food for members of the local EMS squadsand provides a way to thank them for their service.

COMPLETE IN PROGRESS

�� Reported in December: The primary care practice staff needs more education on Patient Centered Medical Home.UPDATE/SOLUTION: An education plan has begun and will be ongoing. All practices have received PCMH certification.

�� Reported in November: Consider better lighting and signage at the ED entrance.UPDATE/SOLUTION: Improved signage for the Emergency Department entrance has been installed.

�� Reported in November: Lots of trash outside Emergency Department and in parking lots.UPDATE/SOLUTION:We have added an additional position that will be focused on maintaining our interior and exterior public areas including regular trash pick up and cleaning up of the parking lots, walkways and gardens everyday. Position will be filled in July.

�� Reported in August: Signage in the renovated Karabots building needs to be improved and also be done in Spanish.SOLUTION: Signage is in the process of being installed.

�� Reported in June: Do we need to print out somuch paper when a patient is discharged?Progress: A team has been working on reducing the amount of paper that is given to a patient at discharge.

�� Reported in November: Dirty linen does not get emptied at night.Progress:We will evaluate the times for dirtylinen pickup and readjust or add staffing to pick up during the night.

�� Reported in July: When lab specimens are notdrawn using CareMobile, a patient label is usedon the specimen and often times does not have adate or time of when the specimen was drawnand by whom. This is a patient safety concern.Progress: Improvement in the use of bar code scanning devices has increased to 75%. Nursing Leadership and LaboratoryAdministration continue to educate staff on the importance of dating/timing specimens.

Stoplight ReportThe Stoplight Report is a way to communicate in writing how the ideas and concerns that are harvested inrounding are dealt with. Green Light items are things that have been addressed and are complete. Yellow Lightitems are things in progress. Red Light items are those issues or ideas that cannot be done with the reason why.

News Briefs | Stoplight Report

For a complete listing of completed requests, please visit this link on e-net.

Page 6: Making the Rounds June 21

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New Hires at EMCM in May

Daniel Bitetto, FornanceHospitalist Services

Kelly BouknightCare Management

Denise Bryan Outpatient Phlebotomy

Susan Buckley Nursing - Med Surg

Blair Burris Nursing - Med Surg

Samonnie ByrdFood Services

Rachael Caron Nursing 4th Floor West

Tanashia Clark Plymouth Mtg Fam Med

Erica Dearden, CentralTransportation Svcs.

Catherine DeLuca Postpartum/Antepartum

Crisa Dougherty Homecare Skilled Nursing

Rachael ForbesLabor & Delivery Room

Christine Foreman Telemetry

Lucinda FullerFam Prac Assoc KOP

Kathleen Giannone Womens Assoc forHlthcare

Elizabeth Gonzalez Broad Axe Fam Medicine

Jocelyn GrantFood Services

David Henson Nursing Emergency

Sadira HueberTelemetry

Tenna Jackson, PlymouthMtg Fam Medicine

Michaela Kent Postpartum/Antepartum

Stacey Kerschner Telemetry

Jacqueline Kinsey Fornance Hosp Services

Mary Lambon Nursing - Med Surg

Tracey Lassiter Nursing - Med Surg

Thomas Lee, Pharmacy

Angela McLeod Nursing 4th Floor West

Theresa Mirarchi, NICU

Christian Mongrain PT–Rehab

Paige MoriarityTrappe Fam Practice

Julie O’Connor Postpartum/Antepartum

Vanessa Pearson-Rhoads, ICU

Valencia Pelzer Nursing - Med Surg

Cierra Peters Nursing 4th Floor West

Allison Rusgo, FornanceHospitalist Services

Anjanette ScottTrappe Pediatric Care

Celeste Shaw, Telemetry

William Smith, Telemetry

Felicia SmittieCentral Sterile Supply

Kimberly Tissue Performance Measurement& Quality Improvement

Christine TyrrellShort Procedure Unit

Koren Underwood-CarterLabor & Delivery Room

Tamara Vickers-FoxworthTrappe Fam Practice

Kristen Walls Radiology-CT/PET

Gabrielle Wilson Norriton Fam Medicine

Corie Ziegler Telemetry

EMCM hosted the Pennsylvania Breast Cancer Coalition’sexhibit entitled “67 Women, 67 Counties: Facing BreastCancer in PA.” A reception honoring the women who areexhibited was held on May 17th to kick off the event. Posters displaying the inspirational stories of 67 women from Pennsylvania, one from each county, were placed inFreedman Hall. Pictured above at the kickoff event are, fromleft: Barry Freedman, President and CEO, EHN; Pat HalpinMurphy, President & Founder, PA Breast Cancer Coalition;Hon. Valerie Arkoosh, MD, MPH, Vice Chair, MontgomeryCounty Board of Commissioners; and Linda Falco, one of theexhibit participants and a survivor from Montgomery County.

It was a record-setting day for the 13th Annual Walk & 5KRun Through the Park! The weather may have been dreary,but it did not dampen the spirits of almost 500 runners andwalkers who braved the cold and dodged the raindrops toraise close to $70,000 to benefit Einstein Medical CenterMontgomery’s Cancer Program. A heartfelt “thank you” toall the teams, runners, walkers and volunteers, who laced upto make a difference and took many steps to advance cancercare in Montgomery County. Pictured above is the teamfrom Einstein Montgomery’s Cancer Program, which turnedout in force to support the patients they care for each andevery day.