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Making it Real: 'Mock Media' in Exercises Christopher J. Kramer Argonne National Laboratory

Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

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Page 1: Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

Making it Real: 'Mock Media' in Exercises

Christopher J. Kramer Argonne National Laboratory

Page 2: Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

Mock Media Overview

Test players' emergency

information response capabilities

Work closely with exercise directors to meet goals

Support evaluators

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Page 3: Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

Mock Media Overview

Simulate news media and social media coverage

Cover “story” as if real event Produce real-time stories Assess player responses

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Page 4: Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

Mock Media Overview

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Page 5: Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

Argonne Mock Media Support

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More than 120 exercises since 1993 –Chemical Stockpile Emergency Preparedness Program –Radiological Emergency Preparedness Program –DOE/NNSA

Page 6: Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

About Mock Media Who are they?

– Field reporters, videographers, photographers – Remotely-located reporters – Simulation Cell – Anchor desk – Multi-lingual

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Page 7: Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

About Mock Media

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Page 8: Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

About Mock Media Where do they come from?

– Former reporters, broadcasters, public information officers, communication professionals

– Experienced in covering breaking news stories and providing emergency public information

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Page 9: Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

About Mock Media What do they do?

– Phone inquiries • Based on evolving exercise play • Written injects prepared during exercise design phase

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Page 10: Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

About Mock Media What do they do?

– Field play • Accident scenes, decon sites, shelters, reception centers,

hospitals, emergency operations centers, government offices • Briefings, on-camera interviews

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Page 11: Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

About Mock Media What do they do?

– News Conferences • Questions, requests for follow-up interviews, media packets • Streamed live over secure line to anywhere and anyone

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Page 12: Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

About Mock Media

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Page 13: Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

About Mock Media

What do they do?

– Produce print and broadcast news stories & social media posts • Injected into play during exercise • What media would tell public in emergency • Stories highlight gaps, inconsistencies, confusion • Players monitor and analyze stories and reports • Players correct, clarify or provide more information

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Page 14: Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

About Mock Media

Print Stories

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Page 15: Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

About Mock Media

Radio Stories

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Page 16: Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

About Mock Media

Social Media Posts

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Page 17: Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

About Mock Media

What information do they use?

– Anything provided by players – Information available to public – Other relevant, related topics

What information don’t they use? – Scenario – "Made-up"

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Page 18: Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

Interacting with Mock Media Phone calls and field play

– Use actual phone numbers available to media or public – Reporter contact information included in communication

directory – Mock media do not play in front of real media

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Page 19: Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

Interacting with Mock Media

Disseminating news stories

– ENN (Exercise News Network): exercisenewsnetwork.com • Print, radio and video news stories & social media posts

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Page 20: Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

Interacting with Mock Media

Disseminating news stories

– ENN (Exercise News Network): exercisenewsnetwork.com • Print, radio and video news stories & social media posts

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Page 21: Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

Interacting with Mock Media

Disseminating news stories

– ENN (Exercise News Network): exercisenewsnetwork.com • Print, radio and video news stories & social media posts

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Page 22: Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

Mock Media Post-Exercise Not evaluators Support evaluation process

– Issues – Accomplishments – Recommendations – Player feedback

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Page 23: Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

Mock Media Other Possible Duties

Can create and provide a

video record of the exercise for your agency

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Page 24: Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

So... What’s in it for me?

Safe, secure environment

to practice crisis communication and media relations skills

Test Joint Information System / Center abilities

Safe way to train the boss and tech experts

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Page 25: Making it Real: 'Mock Media' in Exercises 19_Making...Cover “story” as if real event Produce real-time stories Assess player responses 3 Mock Media Overview 4 Argonne Mock Media

Questions? Contact: Christopher J Kramer Argonne National Laboratory United States [email protected]

Produced by Argonne National Laboratory, at U.S. Department of Energy Office of Science laboratory, operated by UChicago Argonne, LLC, under contract DE-AC02-06CH11357. The U.S. Government retains for itself and others acting on its behalf a nonexclusive, royaltyfree license in this video, with the rights to reproduce, to prepare derivative works, and to display publicly.