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Department of Management, Faculty of Social Sciences Making Higher Education Deliverable: A Systems Approach By Sanjeev Swami Professor & Head Department of Management Dayalbagh Educational Institute (Deemed University), Agra At Indian Education Congress 2012 April 28, 2012

Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

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Page 1: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Making Higher Education Deliverable: A Systems Approach

By

Sanjeev SwamiProfessor & Head

Department of ManagementDayalbagh Educational Institute

(Deemed University), Agra

At

Indian Education Congress 2012April 28, 2012

Page 2: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

OutlineOutline

Systems Approach to Higher Education Generic Problems and Solutions

Problem 1: Students’ perspectives are dynamically changing, but curriculum changes have not kept pace

Problem 2: There are infrastructure limitationsProblem 3: Our research is not world classProblem 4: Academia has lost “connect” with

stakeholders

Page 3: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Higher Education: A Systems Approach

PROCESS(Teaching, Research, Consulting, MDP’s)

FEEDBACK

INPUT(Students, Faculty,

Infrastructure)

OUTPUT(Placements, Research output, Brand Image)

Page 4: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Problem 1: Students’ perspectives are dynamically changing, but curriculum changes have

not kept pace

Page 5: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Solutions

Page 6: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Students’ PerspectiveStudents’ Perspective

Students have changed in terms of What they learn (applications) How they learn (experiential) When they learn (asynchronous) How to communicate (internet, e-mail,

mobile, Facebook, Twitter,…)

Customer view – We should be present at students’ “touch points”

Page 7: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

3R’s (Reading, Writing, Arithmetic) 4C’s (Critical Thinking, Communication, Collaboration and Team Work, Creativity)

Curriculum

Page 8: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Formally in curriculum... G.K., Culture, Ethics, Morality, Religion Event management Projects, Seminars, Group Discussions Excel-based assignments Field experience

Graduate = well-rounded personality

Curriculum

Page 9: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Flexibility - Introduce integrated courses as “paced” programmes for select students BBA-MBA B. Com.-MBA B. Tech.-MBA B.Tech.-M.Tech. M.Phil.-Ph.D.

Curriculum

Page 10: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Multiple-entry, Multiple-exit Model

Under Graduate Degree

Post Graduate Degree

M. Phil.

Ph. D.

Exit

Exit

Exit

Independent Entry

Independent Entry

Independent Entry Independent Entry

Exit

Independent Entry

Page 11: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Students’ PerspectiveStudents’ Perspective

Flexibility - combining on- and off- campus stay Example – U. Waterloo Co-op program Flexibility – when to stay on campus and when

to take work term in industry (* - Work term)

Fall Winter Summer F W S F W S F W S F W S

1A 1B * 2A * 2B * 3A * 3B * 4A * 4B1A * 1B * 2A * 2B * 3A * 3B * 4A 4B1A 1B Off 2A * 2B * 3A * 3B * 4A * 4B

Year One Year Two Year Three Year Four Year Five

Option 1 Option 2 Option 3

Page 12: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Problem 2: There are

infrastructural Limitations

Page 13: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Solutions

Page 14: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Mentor - Mentee System (Hub-and-Spoke Network)

Share resources - Faculty, Library, E-resources, Labs, MDP’s, Placement office

Similar to CSR initiatives Academic Social Responsibility (ASR) of IIT/IIM’s

Phased, Govt. support better thanopening new IIT/IIM’s

Page 15: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Hub-and-spoke network for Management education

Page 16: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Strengthening e-Infrastrucure

Limits on growth of physical infrastructure

Leverage on IT-infrastructureE-classroomsE-LibraryE-MDP’s

Page 17: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Problem 3: Our Research is Not

World Class

Page 18: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Status of Management Research in India

Prof. Nirmalya Kumar’s (London Business School) article in Economic Times (February 7, 2011)

Page 19: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Why Less Int’l Research From India?

Asking “interesting” research questions??…

Page 20: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Two Recent Examples of Int’l Research

How Credit Card Payments Increase Unhealthy Food PurchasesThomas et al., Journal of Consumer Research, 38 (4), June 2011

I’ll Have What She’s Having: Effects of Social Influence and Body Type on the Food Choices of OthersMcferran et al., Journal of Consumer Research , 36 (6), April 2010

Pertinent question – “relevant” and “interesting” research – to WHOM???

Page 21: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Solutions

Page 22: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Research Issues Relevant to Us Research Issues Relevant to Us

Frugal Innovation Spirituality and Consciousness in

Management Indigenous knowledge management in

tribal and rural areas Bottom of Pyramid markets

Own international journals – citations, impact factors

Page 23: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Awards Fellowships Projects Particularly for non-science subjects(SSB Award for Social Sciences???)

(Franchise India for Management)

Research Incentives

Page 24: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Problem 4: Academia has Lost

Connect with Various Stakeholders

Page 25: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Solutions

Page 26: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Connect Programmes

WE – Connect -Stakeholders at large

(students, alumni, parents, media, employers, society)

i – Connect -Industry connect

e - Connect – Connect through internet

Page 27: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

i - CONNECT

Work based training Practice School – BITS Pilani Coop Program – U. Waterloo TISS - field project HBS’s FIELD - Field Immersion

Experiences for Leadership Development

Win-Win-Win situation Appeal for cooperation to corporates

Page 28: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Four generic problems Curriculum, Infrastructure, Research,

Connect Strategy parameters Enhanced quality and competitiveness Cost effectiveness Innovativeness Inclusiveness and socially relevant

In Summary ...

Page 29: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

THANK YOU…

Page 30: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

i - CONNECT

Practice School – BITS Pilani

Page 31: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

A Recent Example of Int’l Research

How Credit Card Payments Increase Unhealthy Food Purchases----------------------------------------------------------------Thomas et al., Journal of Consumer Research, 38 (4), June 2011

Media Mentions CBS News: Do Credit Cards Lead To Obesity? The Wall Street Journal: Credit Cards Can Make You Fat MarketWatch: Here's a new diet trick: Use cash ABC News: Cash solution for problem of unhealthy eating? The Wall Street Journal: Buying Junk Food With Plastic The Globe and Mail: Kick junk food habit with cash

Pertinent question – “relevant” and “interesting” research – to WHOM???

Page 32: Making Higher Education Deliverable: A Systems Approach · (Franchise India for Management) Research Incentives. Department of Management, Faculty of Social Sciences Problem 4: Academia

Department of Management, Faculty of Social Sciences

Students’ PerspectiveStudents’ Perspective

How much to teach? Student wants this much theory!!

Fill the gap with Excel assignments, Videos, Cases, etc.

Teacher wants to teach this much!!