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Our New Franchise Management System & Broker Management Systems

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Page 1: Our New Franchise Management System & Broker Management Systems
Page 2: Our New Franchise Management System & Broker Management Systems

Our New Franchise Management System

& Broker Management Systems

Page 3: Our New Franchise Management System & Broker Management Systems

1.What do our Executives want…

Page 4: Our New Franchise Management System & Broker Management Systems

What do our Executives want…

• Help organizing their business• Help getting leads• Help building a team• Synergy of other productive agents

They want all this to be very affordable!No nickle dime add ons! They want it included.

Page 5: Our New Franchise Management System & Broker Management Systems

• Help organizing their business• Help getting leads• Help building a team• Synergy of other productive agents

They want all this to be very affordable!No nickle dime add ons! They want it included.

What do our Brokers want…

Page 6: Our New Franchise Management System & Broker Management Systems

2.What “Technology” Do Our Executives

Want / Need / Think of First…

Page 7: Our New Franchise Management System & Broker Management Systems
Page 8: Our New Franchise Management System & Broker Management Systems

Transaction ManagementOnline Organization of Their Business

A Dashboard.

Page 9: Our New Franchise Management System & Broker Management Systems

Planet RE

• What is it?

• How does it work?

• Why do you need it?

• How much does it cost?

Page 10: Our New Franchise Management System & Broker Management Systems

• What is it?

• How does it work?

• Why do you need it?

• How much does it cost?

Page 11: Our New Franchise Management System & Broker Management Systems

Franchise Management System• What is it?– Compliance | Transaction Management Software

Roster Database + Website Roster Updates +

Reporting for Billing + Awards & Data Gathering for Marketing & Business Management

– Money | Financial Management SoftwareFinancial Management / Billing / CommissionsInterfacing with Accounting Software

Page 12: Our New Franchise Management System & Broker Management Systems

• Broker

• Region

• Franchise

All integrated in one system –

Enables NEW opportunities for YOUR brokerage and Executives –

Creates efficiencies in your Brokerages & Regions

– increases profitability –

Gives you a recruiting advantage –

Opportunity

 

Page 13: Our New Franchise Management System & Broker Management Systems

• Rosters will be automatically synched with the website rosters, Executive Access permissions, single-sign-ons with the Executive Access Dashboard, etc.

• Contracts will be managed more efficiently

• Cash Register for all new franchise pricing models

• Awards will be automatically tracked

Benefits of Franchise-wide Implementation

 

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• Will aid in recruiting (once you go online…)

• Will be able to finally prove we do more transactions per than other companies & incorporate that into our marketing (locally, regionally, nationally, internationally)

• Can feature Top Producers every month on our website in multiple categories

• Enables Executive Access Expanded Suite (Tools) – on a Per Transaction basis …

Benefits of Franchise-wide Implementation

 

Page 15: Our New Franchise Management System & Broker Management Systems

• Intend to require on all new franchises sold

• Incorporate into FDD

• Intend to sell value to renewals when possible

Implementation Franchise-wide

 

Page 16: Our New Franchise Management System & Broker Management Systems

Brokerage Management System• What is it?– Compliance | Transaction Management Software

Transaction Management + Online Document Library +

Communication Tracking + Online Paperless + Mobile +

5 Years Online Document Storage

– Money | Financial Management SoftwareFinancial Management / Billing / CommissionsInterfacing with Accounting Software

Page 17: Our New Franchise Management System & Broker Management Systems

• General Ledger

• Financial Management

• Transaction Management

The 3 Components of ANY Brokerage

 

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1. General Ledger

2. Financial Management

3. Transaction Management

Lone Wolf • Does 1 & 2• Is a great supporter / partner / sponsor • Still in supplier program• Feeds into Franchise Management System• Existing Franchises can still use Lone Wolf

3 Components of aBroker Back Office in 2011

 

Page 19: Our New Franchise Management System & Broker Management Systems

Compliance | Transaction & Financial Management

Brokers / OperatorsBrokers / Operators

On-demand access from any internet connection.

Centralize support teams.

Instant access to Business Intelligence Reports for critical business decisions.

Recruiting & retention tool for agents.

ExecutivesExecutives

On-demand access from any internet connection.

High productivity from the road or at home.

Easily review transactions & email documents.

Full transaction management for you and your clients.

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Broker / admin view Broker / admin view after login…after login…

Start page | broker / admin

Search for transactions

Review Management & Activity Reports

Access closed file vault

Setup new transactions

Check To-Do List

Check & Manage Document Inbox

Page 21: Our New Franchise Management System & Broker Management Systems

Search for transactions…Search for transactions…

Search for transactions

Search by transaction status, address, agent’s name, clients name, address

Returns all results based on search criteria

Access closed file vault

Setup new transactions

Check To-Do List

Check & Manage Document Inbox

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Search results…file is opened. Search results…file is opened. Timeline TabTimeline Tab Timeline | First

file tab

Timeline shows full workflow

Workflow defined by you in setup process

Based on transaction type that was predefined

Workflow can have tasks for all collaborators

Calendar view, email timeline

Privileges to add or delete tasks are predefined by you

Organize columns on demand, create notes, email alerts for past due tasks

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View and Audit Documents. View and Audit Documents. Document TabDocument Tab

Document Tab

Document snapshot view

Review document details and priveledges

Delete document of authorized

Cut pages from document and rename

Email document(s)

Audit documents

Upload documents

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Add, view and invite parties. Add, view and invite parties. Participants TabParticipants Tab

Participants Tab

Quick access to information for all parties in a transaction

Invite parties to access information and collaborate

Note preferred vendors and store information

Print list

Review client’s use of system in Client Log

Page 25: Our New Franchise Management System & Broker Management Systems

Review property information. Review property information. Summary Report TabSummary Report Tab

Summary Report Tab

Property and Purchase & Sale data

Edit or Email information on demand

Import from MLS

Stores all data including listing website addresses

Becomes part of permanent record

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All communication logged. All communication logged. Communication Log TabCommunication Log Tab

Communication Log Tab

Post notes to file

Send messages to associated parties right from this page

Cut and paste notes into note section

Tracks all access by participants (see next page)

Date & time stamp shows documents viewed, emailed, notes sent, etc.

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All communication logged. All communication logged. Communication Log Tab Communication Log Tab Page 2Page 2

Communication Log Tab, Pg 2

Shows variety of notes kept by the system.

These are held automatically and serve as record of all communication activity

Great risk management tool

Full email log available (see next page)

Page 28: Our New Franchise Management System & Broker Management Systems

All communication logged. All communication logged. Communication Log Tab Communication Log Tab Page 3Page 3

Communication Log Tab, Pg 3

All emails attach when file email is used as a “cc:” or “bcc:”

Maintain all email records with other transaction communication.

Great risk management tool

Emails still appear in your standard inbox (Outlook, Gmail, etc.)

Page 29: Our New Franchise Management System & Broker Management Systems

Document Inbox. Document Inbox. Each user has their own inboxEach user has their own inbox

Document Inbox

Easy way to submit documents to the system

Upload to Inbox – then file into transaction

Review log of recently emailed documents

Page 30: Our New Franchise Management System & Broker Management Systems

Money | Financial Management solutionMoney | Financial Management solution

planetRE Money

Access your financials from any Internet connection.

Look in real time at your financial information and make smarter business decisions.

Receive scheduled reports in your email inbox.

planetRE Money is a commission generator, agent financial profiler and reporting engine. Is seamlessly integrates with planetRE Money.

Process commissions, print commission checks, manage agent receivables (fees & expenses), store and assign commission plans.

Integrate with your general ledger (and print checks from the GL, if you wish).

The report engine stores predefined reports, your saved custom reports – and allows you to create reports using any data field from Money – or Compliance.

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Money Dashboard. Money Dashboard. Your starting page.Your starting page.

Your starting page. (Top)

Here is an overview of sales Volume, Pending Sales and other must see stats.

From here, you can review pipeline, process commissions, manage agent accounts.

Switch back and forth to Compliance.

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Money Dashboard. Money Dashboard. Your starting page.Your starting page.

Your starting page. (Bottom)

Access agent profiles, create commissions types, process commissions.

Generate reports to be used in forecasting, agent performance reviews, pipeline analysis, loss commission income, etc.

Page 33: Our New Franchise Management System & Broker Management Systems

Manage transactions and Process Commissions. Manage transactions and Process Commissions.

Search & Data Input

Find transaction to process commission.

Add or cancel transaction, add outbound referral or manage cancelled transactions.

Manager existing transaction and process commission.

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Manage transactions and Process Commissions. Manage transactions and Process Commissions.

Manage Agent or Commission from same place

Click on Agent to manage agent.

Click on Commission to manage commission.

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Processing Commissions. Processing Commissions. Processing screens.Processing screens.

The next several pages show the different processing screens.

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Processing Commissions. Processing Commissions. Processing screens.Processing screens.

The next several pages show the different processing screens.

Page 37: Our New Franchise Management System & Broker Management Systems

Processing Commissions. Processing Commissions. Processing screens.Processing screens.

The next several pages show the different processing screens.

Page 38: Our New Franchise Management System & Broker Management Systems

Processing Commissions. Processing Commissions. Processing screens.Processing screens.

The next several pages show the different processing screens.

Page 39: Our New Franchise Management System & Broker Management Systems

Processing Commissions. Processing Commissions. Processing screens.Processing screens.

The next several pages show the different processing screens.

Page 40: Our New Franchise Management System & Broker Management Systems

Processing Commissions. Processing Commissions. Processing screens.Processing screens.

The next several pages show the different processing screens.

Page 41: Our New Franchise Management System & Broker Management Systems

Processing Commissions. Processing Commissions. Processing screens.Processing screens.

The next several pages show the different processing screens.

Page 42: Our New Franchise Management System & Broker Management Systems

Processing Commissions. Processing Commissions. Processing screens.Processing screens.

The next several pages show the different processing screens.

Page 43: Our New Franchise Management System & Broker Management Systems

Processing Commissions. Processing Commissions. Processing screens.Processing screens.

The next several pages show the different processing screens.

Page 44: Our New Franchise Management System & Broker Management Systems

Processing Commissions. Processing Commissions. Processing screens.Processing screens.

The next several pages show the different processing screens.

Page 45: Our New Franchise Management System & Broker Management Systems

Processing Commissions. Processing Commissions. Processing screens.Processing screens.

The next several pages show the different processing screens.

Page 46: Our New Franchise Management System & Broker Management Systems

Processing Commissions. Processing Commissions. Processing screens.Processing screens.

The next several pages show the different processing screens.

Page 47: Our New Franchise Management System & Broker Management Systems

Processing Commissions. Processing Commissions. Processing screens.Processing screens.

The next several pages show the different processing screens.

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Report Engine. Report Engine. Treat your brokerage like a business!Treat your brokerage like a business!

Report Engine for business intelligence.

Check on your pending pipeline/cash flow.

Look at agent or office productivity.

Lost Commission Report.

Have report automatically emailed to you each morning.

Page 49: Our New Franchise Management System & Broker Management Systems

Report Engine. Report Engine. Treat your brokerage like a business!Treat your brokerage like a business!

Report Engine for business intelligence.

Custom reports gather any data point you request.

Save custom reports for future use.

Agent Profile reports.

Look at reports on fees.

Manage trust account reports.

Page 50: Our New Franchise Management System & Broker Management Systems

Realty Executives & Our New

Franchise Management & Broker Management System

• Lower overhead and enhance productivity,

• make smarter business decisions,

• forecast –

• and recruit and retain more agents and stronger agents.

Page 51: Our New Franchise Management System & Broker Management Systems

• $199 per office per month Includes Compliance, Money, RSS Token,

MLS & FTP & Listing Alerts

• $8.15 per file

• Closed Files Only (Huge Savings!)

• 5 Year Archive / Storage

• Transactions Adjusted quarterly – up or down

• + Setup Fees

Pricing – New Franchises:

 

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• $124 per month minimum Includes Compliance, Money, RSS Token,

$75 MLS & FTP & Listing Alerts$199

• $8.15 per file

• Closed Files Only (Huge Savings!)

• 5 Year Archive / Storage

• Transactions Adjusted quarterly – up or down

• + Setup Fees

Pricing – Existing Franchises:

 

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• $3 - $5 per ExecutivePer month Based on Volume

• As volume goes up…pricing goes down

Mobile:

 

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• For those that are interested:

– A recorded version is available on Executive Access

– A live demo: Every other Wednesday at 1pm

– Contact Gary Rector

Demo:

 

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• TBD - based on Regional adoption

• Web training for staff @$350 per session per product (2x) $350 Compliance | Transaction Management System

$350 Money | Financial Management System$700 Total

• Can split training between 2 small offices

Training:

 

Page 56: Our New Franchise Management System & Broker Management Systems

Thank You!

Please participate quickly

[email protected]

[email protected]

 

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Your Brokers’ Your Brokers’ NewNewBrokerage Management Brokerage Management

SystemSystemHow to Help ThemHow to Help Them

Migrate with Minimal PainMigrate with Minimal Pain

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Scenes from a Typical Scenes from a Typical ConversionConversion

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Project Management Project Management Success !Success !

Expect fear of changeCommunicate often and openlyPlan the Work / Work the Plan

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The FoundationThe Foundation REIs Franchise Management

Systemdoes this for you and your brokers:

Pre-loaded rostersNew agent ID (account) numbers

REI, RD, and BO operations supported

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The ComponentsThe Components

PlanetRE CompliancePlanetRE Money

Financial System (various)

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Prepare Your BrokersPrepare Your Brokers

Show a demoSupport their project leaderAllow each one a month to

convert

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Show a DemoShow a DemoFrom RealtyExecutives.com

Log into Executive Access, click on the “YOU” tab, then select “Broker

Resources”

or join a biweekly live webinarContact:

Gary Rector800-252-3366

[email protected]

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Brokers’ TasksBrokers’ Tasks1.Form small project team 2.Watch demo & attend

training3.Prepare data4.Practice / Test5.“Flip the Switch”6.Train agents

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Typical Broker’s TeamTypical Broker’s Team

Depending on Company Size:• Brokerage staff• Accounting staff• Sales office staff• A few agents• Choose and support a strong

leader

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Prepare DataPrepare Data

Compliance:• Verify rosters• All document boilerplates• Transaction types, Property types• Know the Workflow

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Prepare DataPrepare Data

Money:• Commission Plans• Billable Fees and Expenses• Pre-tax / Taxable• Current Balances

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Practice and TestPractice and Test

• Use real contracts and data to practice

• Enter a representational sample• Every team member should

participate• Verify that results meet expectations

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Close the Old SystemClose the Old System

• Best done after-hours• Stop entering data into old

system• Make a backup, save it off-site• Load New System

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Load New SystemLoad New SystemProvide Money transition data

(To be loaded by Tech Support):

• Commission Balances• AR Balances

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Go LiveGo Live

• DO NOT run parallel with old system

• No agent use during this period (maybe 1 week)

• Take lots of notes!

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Debrief and ReviewDebrief and Review

• Get answers to any questions• Discuss mistakes made• Discuss what was done right• What should be done differentlydifferently?• Share experiences with us!

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Train the AgentsTrain the Agents

(Compliance Only)• Train a few at a time• Train a tech-savvy group first• Let the results speak for

themselves• Control rumors and

misinformation

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Example CalendarExample CalendarS M T W T F S

On your marks! TRAINING >>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Get ready… DATA PREP, ENTRY, and VERIFICATION >>>>>>>

Get set… PRACTICE >>>>> reviewreview PRACTICE >>>>>

Lose sleep… GO! >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

DEBRIEF >>>>>>>

CLOSEOLD

SYSTEM

Ready totrain agents

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Getting SupportGetting Support

• Before and during project–Gary is point of contact and

coordinator–PlanetRE staff–REI IT staff

• After conversion is complete–REI IT staff–PlanetRE support desk

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Interfacing with Interfacing with FinancialsFinancials

• QuickBooks• Lone Wolf • Other• (Peachtree, Solomon, Great

Plains, etc…)

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Interfacing with Interfacing with FinancialsFinancials

Data File

Extract Load

PlanetREBroker’sFinancialSystem

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Signing Up Your BrokersSigning Up Your Brokers

• Demonstrations are free.• Startup fees include training. • Billing depends on franchise

plan.• Contact:

Jane [email protected]

Page 80: Our New Franchise Management System & Broker Management Systems

Questions?